Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Great job and fixed my rat problem. They were always on time and did exactly as they said they…read morewould. Highly recommend.

Price is good for service provided. Rats are gone for now. They provided prompt efficient service…read moreand treatment.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.

Always can count on Proactive to handle my "pests"! Great service! Eco-friendly chemicals and…read morenatural methods used.

I don't know how many times you have to call to get this guy to come and do his pest service, but…read moreafter several calls it hasn't happened yet.

I started hearing some scampering in my attic a few months ago. And much worse, my dogs heard it…read moretoo. I called A Wildlife Pro DFW after having another company tell me I had to spend thousands of dollars to replace my insulation and all sorts of stuff. Aaron came out the very next day to take a look at my property. He told me that there was nearly no damage to my attic, just a few holes around the roof line of my house. He put these little doors on the holes so that the squirrels could leave but not get back in. Within a week, he came back and fixed up the holes. He was able to do this while I was at work, which was really convenient. This work cost less than I expected and the animals were out quickly. all the staff which I talked to were nice and very knowledgeable. I like that they're construction focused and humane to animals instead of exterminator service. There have been no more critters in my attic, driving my dogs insane with their squirrely sounds.

Have plenty of trees, squirrels, etc around. Asked Matt to secure home so we do not get any…read morevisitors inside the house. Replaced vents, secured/painted corners and other openings around the house. We had squirrels in our previous home, and so Matt and team did a great job then so we asked them to come out to our new home again. Went well ... all work completed in two trips. Matt, Carl and Katherine are very professional and did a great job sticking to schedule.

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

Omega came out in 2019, completely cleaned out our attic, shored up access points, and did this all…read moreprofessionally and respectfully. Then today I needed them to honor their lifetime guarantee to check it again. Raul came out, promptly discovered areas that our roofing installation had unsealed, he got that fixed TODAY! What a great company! I recommend it highly! Thank you Raul and Omega!

Caleb has done an excellent job of providing exclusion services and pest control services to our…read morehome. I'm glad I found a reliable company that goes above and beyond in customer service. I highly recommend them.

I am so appreciative of this business! I had problems with lovely cardinals constantly pecking on…read moremy back bathroom window, to the point I feared they would harm themselves. Then I had a long infestation of wasps inside my home - I escorted a dozen or two out a day. When Legacy came out, they gave a thorough analysis of my situation and recommended a plan to address these problems. A week later - not a single wasp in the house and the entire perimeter of my house has been sealed as a prevention to critters coming in. He was patient with me - I love critters - and helped me find ways to deter rather than kill the bugs as well as the birds. Thorough, attentive, and quickly resolved my months long issues with winged things.

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.