Horrible customer service. Make a customer wait 10 minutes when they already let u know it's a pick up order and the thing is within elbows reach. read more

The young caucasian lady that helped me was very nice. I was returning shorts I bought online because they weren't what I had expected. Fortunately I was able to find at least one set of the correct shorts. I had gotten them on a discount, it was a great price. read more

What has made this store go down the drain. Customer service was amazing a year ago but now all new faces. I had to deal with the manager Kimber flirting with my husband and practically taking off her shirt to show him her awful tattoos on her back. Not appropriate for a kids store. There was a guy working as well who seemed clueless the entire time. So unfortunate this is how the store turned out. Do not recommend. read more

Mood - baby gift Upon entering was greeted with great customer service. Was asked if we needed help locating anything. We decided to browse. There was a wonderful sale taking place, with doorbusters, clearance, and just % off. We ended up picking a few items and saved quite a bit as well. Interior was very clean, and highly organized. Babies, infants, toddlers, and older kids are all separated into their specific areas, which was very nice. Made shopping easier for us, as we were plotting and planning our gifts. Would recommend- pricing was reasonable. Plus the sales and clearance items were great. The customer service was continually friendly and interactive. Location is Rampart/ Charleston- ample parking read more

Carter's Babies & Kids - Interior - Accessories Near Me - Las Vegas, Nevada

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Great selection of baby clothes! And the prices are SUPER reasonable in comparison to Target and even Wal-Mart. The girls working were very helpful while we were shopping and checking out and even apologetic that their was a box of inventory on the floor. As a side note... I did witness a woman shopping who had a bunch of bags and an employee asked her if she could hold her stuff for her while she shopped. It was obvious the employee was trying to be helpful as the lady's bags were big and apparently cumbersome as she tried to maneuver her way through the narrow aisles. The customer got super offended saying "that's never been your policy! I've got receipts for this stuff!" :sigh: If an employee wants to hold your bags, she's trying to help you not profile you! To that employee: you can hold my bags any day. read more

As I am preparing for my first grandchild I had to stop in to Carter's. Oh my goodness it was beyond worth it. From the friendliest warmest greeting to the outstanding sale. Who doesn't want an additional 40% off of sale items??? These ladies were so helpful and the store was immaculate. Also, I wasn't aware the sizes went up to 14! I was even more inclined to leave this review after that realization because I was also able to buy clothes for my God Daughters! I absolutely recommend this store for all of your child's clothing needs as this is literally a one stop shop; from infant to size 14 from socks to shoes and everything in between look no further than Carter's. read more

Carter's Babies & Kids - Accessories Near Me - Las Vegas, Nevada

The Skinny: practical clothing, cute clothes, good quality and prices. Still hassle free returns and now... free shipping to stores with online purchases (hurray!). If you are a new parent, you understand that sometimes when it comes to clothing, practical clothes matter. Because getting an infant into any sort of clothing while going on less than 2 hour stints of sleep is a gargantuan task. Enter Carter's. One major plus is how easy some of the stuff is to put on. Keywords - one piece outfits save your life. The option to have zippers instead of gazillion snap closures (the sleep and play collection is your friend). One piece dresses where you don't have to fuss with a diaper cover (I hate diaper covers!). Oh and for newborns, the sleepers with the elastic bands on the bottom so you don't even have to zip/button things up with diaper changes. Plus the side snap onesies too so you don't have to make your LO wail when you change it. The cuteness is a bonus. Pricing is important too - kids need a lot of clothes which they outgrow quickly. So far, Carter's prices are very reasonable for the quality. Make sure to sign up for their email and you'll get 20% coupons off $40 purchases (excludes doorbusters, clearance) all the time. Couple that with a good sale and you are golden. Also, you can get $10 for every $75 in spend.Sweet no? You can go to other stores and get Carter's branded stuff but overall, the best deals are in the Carter's stores themselves. Returns are hassle free although sometimes I feel bad for the employees at the store. They only have 2 registers and sometimes customers come in with a huge pile of returns (no joke, this lady in front of me had a massive pile - at least 20+ items to return/exchange - totally felt bad for the employee.). That being said, it's worth the wait because when you need to exchange something, you know you'll get the same service. Personally, I have been to the other Carter's stores and the employees at this one are way nicer than the other ones in town. Although they don't have the extensive selection at other stores, I still have a sweet spot for my local store. read more

I like the location but it's BAD customer service! I overheard one of the 2 staffs that work there on 8/9/18 Wednesday evening; said to the other something like... "why would she call and and ask what time we close!? Doesn't it show the time right there on Google search!?" That kind of attitude is unacceptable. I think She's lucky that she has a Job there. There were a few times I searched to check the time for places and I ended up driving over and they closed. Just a phone call to make sure we don't waste our time driving. Her job is to work and happy to answer any questions customers ask. So if we all rely on the internet then we would just always order online and she wouldn't have to work in that store. I hope this can be addressed to her and the manager. Besides that I love to shop at Carter's for my kids and gifts for friends. Good Quality and prices are reasonable. read more

Back to School is on my mind. We found bathing suits on clearance $16.99 x 25% for swim lessons this fall and winter. A 40% Big Sale is in progress. Iris worked at the cashier and she was helpful, patient, and assisted me with coupons. I received a $10 reward to use within the next 2 months as well as two more coupons. I appreciate the toy station set up to occupy busy little fingers and minds while I pick and apparel. Every store should have a kid friendly station for play and entertainment. read more

Carter's Babies & Kids - Leggings for $4.99 - Accessories Near Me - Las Vegas, Nevada

I want to start by saying I love Carter's clothing. I can always find great values and unique items. That being said; the staff should have diversity training and learn how to assist customers in a non-accusatory way. I went to the store on Wednesday and was assisted by Kara, who was great, however; she failed to tell me about the BOGO items I purchased and then double charged me for a pair of socks. I left the store and saw and ad regarding the BOGO called the store and was told to come back to get the second item. Later I went to the store, explained the situation to an associate (Erin) who clearly did not believe me. She told me I would need to return the item and repurchase it in order to receive the second item. I said fine and observed the employees mumbling in disapproval. Saying this in my head as I watch these two ladies "who does she think she is for wanting to receive her second promotional item!". In my hast to get out of there, I grab the wrong size shoes. I made it all the way home when I realized what I had done. CRAP! I have to go back! The next day went back to exchange the shoes for a bigger size and to get my money back from the socks I was double charged for. I had the pleasure of being waited on by Michelle. I think that's was her name as she did not speak. So after standing in line with no other customers while Michelle was just standing there looking around for 2 minutes, I asked if she could help me. I then explained scenario again and was told to look for the exchange item. When I came back an older lady was there. I think she was a cop working there in her spare time because she did everything but frisk us. She said the shoes we bought were not on this receipt because they were all ready returned. I explained my story all over again, as she called me a liar with her facial expressions. When I finally left the store I felt depleted, rejected and black. I should have never felt that way after leaving over $200 in a store. I should not have felt that way no matter the amount of money spent! In all my experiences with this store, not one person apologized for my inconvenience. After all, if Kara would have told me about the promotions (which was not clearly posted at the time) and did not over charge me for my socks, I would have not had any of these negative experiences. I will NEVER shop at Carter's on west Tropical Parkway again..... read more

I am a frequent shopper in this store and only go there because of the good sales and quality play clothes. The women working in the store could care less about your shopping experience or customer service. Understaffed and never any personal customer service. Kind of a Walmart shopping experience. read more

Carter's Babies & Kids stores have a huge selection of clothing but a little sparse on the toys and accessories. Came here to purchase gifts for my little niece and nephew and found looking through the clothes a bit overwhelming. They have some really cute stuff but you also have to weed through a lot of terrible styles and poorly illustrated items. Better-designed merchandise is obviously more expensive so you might want to wait until it goes on sale but also taking a chance that it sells out. I found that Carter's is very popular with mom's with small children, at least in my family. I had to return a few items because they were already purchased. That's what happens when you find a nice piece clothing here, there's a good chance that mom already bought it. Also not a big fan of their return policy where they have to get your mailing address. As a person without kids, I really don't wish to receive Carter's junk mail. read more

location is good, variety varies, management and staffing are okay at best. It's good for basics and for sales but don't expect a lot of customer service or attention. The young ones they hire know very little about kids clothes and really can't help much but if you like your Carter's rewards and the sales you can live with it. read more

So I have literally been in this store for 10 minutes and no one has greeted me at all. There is hardly home one in this store sooooo I'm thinking I should have been greeted. I was standing inter clearance area with a worker and she said nothing to me at all. That is extremely rude and HORRIBLE customer service read more

Carter's Babies & Kids - This is the store and its 3:50 in the afternoon. I will never come back in here - Accessories Near Me - Las Vegas, Nevada

The staff is friendly, I was greeted right away and asked if I needed assistance. The store is very well lit with a great selection. read more

Carter's Babies & Kids - Accessories Near Me - Las Vegas, Nevada

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Before this location opened I went to the locations within the outlet malls & if you've ever been then you can understand how disappointed I was with this Carter's. The facility is quite smaller than the ones in the Outlets and I'm assuming that is also the reason it lacks better selection. it literally took me 5 minutes to make 3 full laps around the racks (both boys & girls) with no luck of finding the item I needed. The Carter's website advertised the item but this particular store did not carry it. Not that I really truly care but...I searched every rack 3 times and not one worker asked me if I needed any help. Sure I could have asked them myself for assistance but I didn't find that I needed any & that's why I say I don't really care, but I thought I'd point it out anyway. read more

I ran into this store real quick to grab something for my son but I was in a major rush. When I was checking out the cashier pushed me to sign up for the rewards program over 10x even though I kept saying no not right now. It was so annoying. I get that they have to ask but when someone says no it's probably because they don't have the time so please stop asking. It really turned me off and made me not want to go back to that store. read more

The store assistant greets everyone who walks through the door and announce the ongoing promotion. I also like how peaceful this store is compared to the ones in North & South Premium Outlet. read more

I always find such cute clothes here! The place is so neat and clean that Its a pleasure to shop and easy to get around with a stroller. The sales girl is always so pleasant. Wish their clothes sizes went up a bit higher so I could also shop for my other kids other than that I would recommend shopping here. read more

As a mom, I have to say that this location is heaven. I come in here so often that the staff remembers my baby, boyfriend & I. It's so neat & the staff are always so friendly with great attitudes. They always ask if we need help & the store is always clean! They also have a little table in the middle of the store for the kiddies to sit & play while the parents do their thing, while being able to keep an eye on the kids. Their sales are always great & also have a new convenient rewards program. So glad this location opened up, only 5 minutes away from my house! read more

I usually buy my baby's clothes at Carter's but in the Henderson location. However today I came into this location because I was visiting my mother and I needed some pjs immediately because we were playing to stay the night last minute. Of course I didn't have my stroller with me so since they don't have carts available ( which they should specially having many mommy's with babies as customers) I brought in a targets cart, it was the only one available and I couldn't be carrying my 20 lb baby in his car seat while shopping. So the employee told me I couldn't have the cart inside since it doesn't belong to them and that I would have to take it outside! She had a snappy attitude about it, watching me struggling trying to take out the cart and hold my baby in the other hand, no one even offered to open the dam door. I took it outside and didn't even bother to come back in! It's crazy that they don't have cart and how rude they are about bringing one in. I've never encountered this issues at the Henderson location. These people here very rude, unprofessional, and useless! Never coming back here again! read more

I love the clothes, but the customer service isn't so great. They seem to be more concerned with their projects than interacting with the customers. There are times when I walk in and I hear them mention the sale, but they're yelling it from the register without even looking up. So sometimes I don't know if they're even talking to me. read more