As with all holidays the stores are messier than usual but one thing I've been able to count on is…read moreI can find something that's decent some name brands for less than departament stores. I've been complimented on my dresses and they can't believe I got them at ROSS! As much as I enjoy shopping here from time to time I still don't understand why they're always understaffed in keeping the stores clean ‍

It's always fun to see if Ross has any cool finds. They have great prices on a variety of items…read more Ladies are always nice. How in the world do they put up with the alarms on the shoes that go off non stop is beyond me.

Will definitely be visiting this store more often! I went in shopping for a formal dress for a…read morequince and ended up finding all my accessories that were on my list. Liz was great ! She was super sweet, informative and helpful! I initially showed her some pictures I had on my phone of what I was looking for and she showed me multiple options in different colors and also let me know if my size wasn't available I could order in store. She started a fitting room for me and later styled my options with the cutest accessories. Liz made my experience stress free and very pleasant! I got so many compliments the day of the event. Definitely recommend ladies !!

I'm here in the store with my 2 foreign exchange students, and the customer service is just…read moreexcellent, so professional patient, I would definitely be back in recommended any girls that are looking for dresses, this specially for prom during the busy season, thank you so much a loyal customer

The service is good, but the selection could be bigger. Staff is always nice & friendly. Value?…read more I'd say average.

Friendly help me find my size. Suggested other colors available very clean environmentread more

This location is located in the Jess-Ranch marketplace near Soya Sushi, Chipotle, etc. The family…read moreand I usually go here to buy clothes for our little rascals. They have great sales that make it pretty affortable to get new clothes for the kids and not go completely broke. We take hand me downs like most families but sometimes the kids new clothes. If you provide your number, you are given rewards or points to use for future purchases. They sell clothes for infants all the way up to pre-teen kids. Staff has always been friendly and helpful every time we shop here. I would recommend this location if Target and similar stores don't have what you are looking for.

My sister and I walked into this good vibes atmosphere , workers here are attentive and we had an…read moreassociate go out of her way to help us redeem a coupon and lower the price total , thank you to Miriam who works the afternoon shift , she's such a sweetheart , great graphic tees with affordable prices , I'd def recommend this place for mothers you won't be disappointed *double thumbs up*

So glad we came here! My daughter bought a skateboard deck from a different shop, but we still…read moreneeded trucks, wheels, and hardware. Jacob helped walk us through what she needed to complete her board. He was awesome, he explained the differences in brands and preferences. He wasn't trying to up sell us at all but he listened to what my daughter wanted. He picked a few options, let her look at them, and explained the difference and quality. He told her what he used on his own set up but ultimately let her figure out what she wanted. Once she picked her stuff he installed it for her and explained what and how it needed to be done and when and how to make her adjustments after a few rides. Excellent customer service by Jacob, thank you for being so patient and kind to us newbies. We will be back to the awesome shop!

That dude DJ pretty cool, knowledgable on the stuff at the store and overall a pretty nice guy. If…read moreyou guys need anything skate/fingerboard related he's your man, and the atmosphere is pretty fire too,

One of the workers named Kim is the most disrespectful employee I have ever met. She was really…read moreupset that i came into the store 45 minutes before closing and she started shouting across the store about the customers taking too long to shop even though i was the only customer in the store. Not to mention i tried to ask her for help with something and she rolls her eyes at me. I don't know what her problem is but she has to go!!!

Came in here with my boyfriend immediately saw three workers doing absolutely nothing but sitting…read moredown and talking to each other and blocking the merchandise! How rude and annoying dumb teenagers they didn't acknowledge us or anything. I had to ask a very kind employee to ask one of them to move because they were blocking my way. I won't be coming here again because they were so annoying and just sitting on the floor/ on the stands. It's not hard to just do your damn job.

Waited 10 minutes before opening (why are stores opening at 11 on weekends during the holidays?)…read more I'm assuming the "manager" was inside. One of the employees pulled up next to me, parked right in front, which should be for customers but whatever. Once the doors were opened I walked around and basically helped myself. Neither employee asked if I needed assistance. I was the only customer in the store. I gave it 2 stars because it was organized and clean. But I won't bother waisting my time there again. I'm tired of the amount of stores I try to patronize (instead of ordering online) and getting ZERO customer service.

Remember when you wanted and needed the latest fashion trends and you knew you could find it at…read moreFashion 21? So you and your girlfriends hopped on the city bus to take you to the mall or some street out in LA just to get there. Remember...and it was just a girl store. And, you were, like...under 21 years old? 'emember? Well Rue21 is that "new" spot. Now, upon walking in, I felt my aura of old age try to escape me as the trendy hip-hop music and the Twilight display easily made me feel less, well, hip. But, I thought this place was cute and definitely ready to dress the under-21 hipsters (or, I guess the under 25) crowd...not that age really has a type of look, but that's what I'm seeing. I think it brings a better environment to the groups of kids who like this sort of stuff. It reminds me of Fashion 21, but caters more to the more "hipster" type crowd. Majority for the girl crowd, guys can shop here too, as the other half of the store is for the trendy, skinny jeans, wearin' type of guy. Oh, and there were these funky sunglasses with plaid print on the lenses. How can a kid see out of those? *shrugs* So, I'm going to assume if you can't find it at Fashion 21, you'll find it...whatever "it" may be...at Rue21. At least I found a place I can bring my niece and nephew to shop and shut up.

I placed an order online for "in store pick up" I understand it was the week before Christmas,…read morehowever all items showed "in stock", the order at checkout charged me and I waited for my conformation email saying that my order would be ready in 3-4 hours. My husband went twice to pick it up and he was told maybe later. The next day I called, I was told by Ricardo it would be a three to five minute wait to speak to someone at the store. I waited. After 15 minutes I was disconnected. When I got to the store to pick up my order, he said he only had one item in my order and as I questioned him about them being in stock and available he grabbed another item I had ordered and handed it to me, when I asked about another item he said "I can't find it" and just stared blankly at me. Call me old school but that is NOT customer service no matter what time of year! SUPER DISAPPOINTED!!!! :(

One of my favorite HT locations even though it's one of the smaller ones I've been to…read more We all already know how limited the shops are in the High Desert, so it's nice that this particular Hot Topic doesn't follow the Las Vegas Hot Topics in posting all the pop drops on their social media. Yes, that's a double edge sword because you'd have to drive to this location (which is a pretty lengthy drive for me) and feel the disappoint when you see a bare pop wall or no new releases, but you also feel satisfaction when you randomly show up and a pop you've been wanting but refuse to pay resellers/flippers for have been waiting for your arrival! They've finally started to restock their pops, I was a little worried once that wall started becoming bare. They also have a kiosk outside and some of the most personable employees.