The staff all wore masks! Yay! I bought large items, and I am on oxygen. Victoria had me pull up my…read morecar and she brought out my purchase! Very kind of her! Kudos to my Ross hero!! Thank you!

I usually go to this store two or three times a week because it's very close to my home…read more Unfortunately, however, the staff aren't friendly. I went there today, and because I was sending photos of some clothes--six items--to my sister, they practically tried to kick me out; they kept harassing me and saying in English that I was taking photos--thinking I wouldn't understand English! I'm never going back there, and I wouldn't recommend it unless you don't mind feeling like you're being watched.

Waited 10 minutes before opening (why are stores opening at 11 on weekends during the holidays?)…read more I'm assuming the "manager" was inside. One of the employees pulled up next to me, parked right in front, which should be for customers but whatever. Once the doors were opened I walked around and basically helped myself. Neither employee asked if I needed assistance. I was the only customer in the store. I gave it 2 stars because it was organized and clean. But I won't bother waisting my time there again. I'm tired of the amount of stores I try to patronize (instead of ordering online) and getting ZERO customer service.

Remember when you wanted and needed the latest fashion trends and you knew you could find it at…read moreFashion 21? So you and your girlfriends hopped on the city bus to take you to the mall or some street out in LA just to get there. Remember...and it was just a girl store. And, you were, like...under 21 years old? 'emember? Well Rue21 is that "new" spot. Now, upon walking in, I felt my aura of old age try to escape me as the trendy hip-hop music and the Twilight display easily made me feel less, well, hip. But, I thought this place was cute and definitely ready to dress the under-21 hipsters (or, I guess the under 25) crowd...not that age really has a type of look, but that's what I'm seeing. I think it brings a better environment to the groups of kids who like this sort of stuff. It reminds me of Fashion 21, but caters more to the more "hipster" type crowd. Majority for the girl crowd, guys can shop here too, as the other half of the store is for the trendy, skinny jeans, wearin' type of guy. Oh, and there were these funky sunglasses with plaid print on the lenses. How can a kid see out of those? *shrugs* So, I'm going to assume if you can't find it at Fashion 21, you'll find it...whatever "it" may be...at Rue21. At least I found a place I can bring my niece and nephew to shop and shut up.

Emily was such an amazing associate she took her time to help me and walk my through everything…read more her outfits are always the cutest country fits she truly amazing along with other workers

I moved here to the High Desert a year ago and have shopped at the Victorville Lane Bryant ever…read moresince. I must say, that this store, is hands down the best Lane Bryant that I have shopped in 30+ years. All of the salesladies are exceptional. Every time I enter the store, a lady greets me. I am asked if there is anything special I am looking for, and ultimately, I will be walked over to the section in question. In addition to excellent service, they will let me know of sales, upcoming events, always check for rewards points that I may have forgotten about. They have been excellent with any returns especially items purchased online. So, thank you to Victorville Lane Bryant!! I'm actually going there today to use my rewards $25 off $50. Looking forward to it.

One of the workers named Kim is the most disrespectful employee I have ever met. She was really…read moreupset that i came into the store 45 minutes before closing and she started shouting across the store about the customers taking too long to shop even though i was the only customer in the store. Not to mention i tried to ask her for help with something and she rolls her eyes at me. I don't know what her problem is but she has to go!!!

Came in here with my boyfriend immediately saw three workers doing absolutely nothing but sitting…read moredown and talking to each other and blocking the merchandise! How rude and annoying dumb teenagers they didn't acknowledge us or anything. I had to ask a very kind employee to ask one of them to move because they were blocking my way. I won't be coming here again because they were so annoying and just sitting on the floor/ on the stands. It's not hard to just do your damn job.

Will definitely be visiting this store more often! I went in shopping for a formal dress for a…read morequince and ended up finding all my accessories that were on my list. Liz was great ! She was super sweet, informative and helpful! I initially showed her some pictures I had on my phone of what I was looking for and she showed me multiple options in different colors and also let me know if my size wasn't available I could order in store. She started a fitting room for me and later styled my options with the cutest accessories. Liz made my experience stress free and very pleasant! I got so many compliments the day of the event. Definitely recommend ladies !!

I'm here in the store with my 2 foreign exchange students, and the customer service is just…read moreexcellent, so professional patient, I would definitely be back in recommended any girls that are looking for dresses, this specially for prom during the busy season, thank you so much a loyal customer

If I had unlimited income, this store would be dangerous for me. As it is, I can't resist the…read morescented candles and bath products they offer. Affordable prices and a wide array of scents make the products a must have in your home and bathroom. Great selection and testers at the ready make it easy to find the scent your looking for and to discover new ones. Join the rewards program and you'll be able to receive texts with sales and new products being offered.

This place smells so good from the outside, I hate walking by, and not going in. The sales team is…read morealways so friendly, and helpful. Great deals, and prices

I placed an order online for "in store pick up" I understand it was the week before Christmas,…read morehowever all items showed "in stock", the order at checkout charged me and I waited for my conformation email saying that my order would be ready in 3-4 hours. My husband went twice to pick it up and he was told maybe later. The next day I called, I was told by Ricardo it would be a three to five minute wait to speak to someone at the store. I waited. After 15 minutes I was disconnected. When I got to the store to pick up my order, he said he only had one item in my order and as I questioned him about them being in stock and available he grabbed another item I had ordered and handed it to me, when I asked about another item he said "I can't find it" and just stared blankly at me. Call me old school but that is NOT customer service no matter what time of year! SUPER DISAPPOINTED!!!! :(

One of my favorite HT locations even though it's one of the smaller ones I've been to…read more We all already know how limited the shops are in the High Desert, so it's nice that this particular Hot Topic doesn't follow the Las Vegas Hot Topics in posting all the pop drops on their social media. Yes, that's a double edge sword because you'd have to drive to this location (which is a pretty lengthy drive for me) and feel the disappoint when you see a bare pop wall or no new releases, but you also feel satisfaction when you randomly show up and a pop you've been wanting but refuse to pay resellers/flippers for have been waiting for your arrival! They've finally started to restock their pops, I was a little worried once that wall started becoming bare. They also have a kiosk outside and some of the most personable employees.

Love this place, the women were awesome, they helped accommodate everything you need, I will come…read moreback again because of how friendly they are and how clean it is

Every time I get a chance I stop in here. I don't always find something, but when I do it's a…read moretotal gem! It's small enough to spend a few minutes if you're in a rush, giving it a quick look over but still plenty of items if you want to really dig. But most importantly, the staff is so wonderful!! They always put a smile on my face when I visit.