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    Cartridge World

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Cartridge World

    Printer repair

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    7 years ago

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    Office Depot

    Office Depot

    2.4
    (12 reviews)

    Where do I start. First off, both self copy machines were down and not working. I had to wait for…read morethe lady in the copy section to assist me. She made my copies, stacked them all together to eliminate the separation, handed my flash drive and demanded that I go and pay at the other counter: before doing so, she made sure to insult the customer that had called and had a question via the phone stating "having another store call me will not change the answer to your stupid question." I went to get some note pads before taking my copies to the counter. The young lady was leaning over the counter scrolling on her phone as I approached. She asked if I had a phone number which I said no, but have an old account number that usually gives me discounts. She said don't worry about it and tried to charge me for the note pads only. I asked that she combine them she said no. I asked why to which she replied "why do yall always do this!" I was confused and said I only ask because I get a discount with my business account. She yelled at me as we went back and forth a bit before throwing my copies to another register and called the assistant manager to ring me up refusing to ring up my order which is her job! The manager did nothing to diffuse the situation and simply rang me up. While doing so, the cashier was as still yelling insults my way saying "black fatigue is a real thing!" The entire situation was ridiculous and unnecessary. I will NEVER go to this location again. I own a local business and spend $1000s a year! I will take my business elsewhere. I would suggest you everyone does the same!

    I put in an order the day before for copies as I needed them for an event. I went in to pick them…read moreup that night as I was given a time the order would be completed and they were not completed. I came in the next morning and was told the team the night before didn't complete 10 orders. The new team apologized and pushed the order.

    Best Buy

    Best Buy

    2.0
    (25 reviews)

    Located right next door to Whole Foods, the only other store in that "shopping complex" on the…read morecorner of Chenal and Bowman. Shocked that this location was not already on Yelp??? The employees here are SOOOOO much more professional and friendly compared to the NLR location. A lot cleaner here as well. The few times my family and I have come here or I am here by myself, maybe 3 minutes pass until an employee notices and asks if I need help/if anyone has helped me. They seems to have a better working atmosphere at this location because I noticed a lot of the employees interacting with each other a lot more. Careful if you enter using the entrance on the Chenal side of the building (where geek squad installation is). I always notice people speeding towards the exit here and cut the corner too fast!

    This was one of the worst retail experiences I've had, and after this, I have no intention of…read morespending another dollar at this Best Buy. I went into the store looking for advice on prebuilt gaming PCs with specific components. Instead of getting recommendations or speaking with someone who actually understood the products, the employee simply read the specifications off the display cards. I was already capable of reading the cards myself. The entire reason I asked an employee was because I expected them to provide knowledge beyond what was already printed on the shelf. If your sales staff can't answer basic questions about the products they're selling, what's the point? The refund process has been just as disappointing. I canceled my purchase after changing my mind and was told the money would be returned within 5-7 business days. That timeframe has passed, and my money is still tied up. It's unacceptable to leave customers waiting on hundreds of dollars longer than the promised window with little to no communication. Trying to get help online was an even bigger waste of time. I sat waiting for over an hour for customer support, only to walk away without any meaningful assistance. In the end, I was effectively told the issue would have to be handled through my bank anyway. If that's the only solution, why waste customers' time with a support system that doesn't actually resolve anything? After reading other reviews, it's easy to understand why this location has such a poor rating. The lack of knowledgeable employees, poor customer service, and frustrating refund process make for an experience that's hard to recommend. On top of that, it feels like the biggest priority is getting customers to sign up for a Best Buy credit card rather than providing actual service or expertise. This experience completely destroyed my confidence in shopping here. From now on, I'll be spending my money with local computer stores or online retailers like Amazon, where I can at least expect better service and a smoother buying experience. This store has shown me that customer satisfaction is clearly not a priority.

    Cartridge World - officeequipment - Updated August 2026

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