i bought a car from here and yes i do understand bought as is ........ but they sold the car and…read morewith the auto shop Miller's next gave the car an able to sell when they should not have .... 3 differant places looked up car and said it was unsellable because of a floor and Miller's and dealership should never have sold the car

Do not buy cars from this company they are scammers . I bought a car from them and two days later…read moreThe car kept cutting off . Took it to the shop and found out the car needed a head gasket . Joe the car salesman that works there said you brought the car as is and there's nothing they can do about it.

My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

The car these jokers sold me fell apart after the six months on the road. One thing after another…read more I thought they were so nice. I thought they would be there, because they made it sound like they were reliable. But it was more like sorry out of luck. I would sue, but how do people like me sue. Honestly, I would prefer public transportation over coming to Certified Junk Motors. Do NOT waste your money. They are soooo nice too, it is all a big lie. Do not help them make money off of you. Spread the word. Certified motors is certified to screw you out of your money.

Went to this dealership a few years ago they absolutely sucked test drove a few cars all had major…read moreproblems staff was rude

Mike Riehl's Roseville Chrysler Dodge Jeep Ram service department SUCKS!!!…read moreI WILL NEVER BRING MY CAR THERE EVER AGAIN. Picking my car up AGAIN. Because they never fixed it the first time. Now they lost my keys. 2 new key fobs later, I break down because it was never fixed right the 1st time. So much for that Premium warranty. Over $800 later I wonder if my car is even fixed. Then, they gave me my car back, after a 4 point inspection, with my check engine light on because my tire was low. So thanks for giving my car back finally with the check tire light on. I guess I'll go to a gas station to fill my tire now. Unreal!!!

Predatory Lending practices. A naive 19 year old with over 700 credit score went to this dealer on…read morehis own to purchase a car. He walked out with a 22% auto loan and a car engine that died less than 2 weeks later. He could have gone to a reputable dealer and walked out with an interest rate less than half that and a more reliable automobile. Just stay away.

I called them and they were really nice and helpful! Very nice customer service and didn't get put…read moreon hold at all!

Adam and Victor in the service department at Mercedes-Benz of St. Clair Shores were excellent to…read morework with. They were extremely helpful, very responsive, and kept me updated throughout the entire process. They made everything smooth and stress-free. Highly recommend working with them!

I am very appreciative of the excellent service I always receive here. The customer service I…read morereceive from Trevor always exceeds my expectations. My vehicle is always ready when promised and I am confident that the technicians have addressed all issues.

Donna did an amazing job with my gift that I'm blessed to have!! I'm happy and will send anyone…read morelooking to get a car/suv/whatever style vehicle her way(as well as future purchases for myself&family)! I knw the process takes time but when we were in and out in record-processing time, trust me, we were!!! Thank you so much Donna!!!!!

Bought a truck from them, used, one year ago. It has been in the shop for 4 months with a broken…read moretransmission. The truck had 60k miles and is a 2021. Was also told it was non smoker car but the first summer you could tell it was not. Not helpful service department that told me I could no longer bring the truck there for service ( I have the voicemail stating that). Even though my warranty ran through them. Avoid and find another dealer.

I pull into the service drive ask them if they can pop back in exterior piece on my rear bumper…read more They say we can't do anything about that. That's a body shop thing. I drive to the body shop I walk in. There's someone at the desk. And. He says what do you need insane I said I have a piece of trim that I need pop back in and he says well. Can you schedule an appointment? And I said it's just a minor piece of my exterior trim. He comes out and looks at my car and says yeah that whole entire piece of the. Plastic rear exhaust trim needs to come off and it will cost about $100. What the fuck If I was you stay away from this dealership, poor customer service

What's wrong with Tim? Tim told us 6 days ago that it would be 24-48 hours to find out why the…read morecheck engine light was on briefly then went off. Here we are bringing our car home because it wasn't even touched in those six days and nobody ever called us. Went up there to find out what was happening and was told they needed to tear the engine apart, it was at a different location, and they had other priorities. Worst customer service and openly rude. Never going there again. And someone being angry rude Tim a cookie.