Autonation Honda is a scam my 19 yr old son went there looked at a car and then purchased the car…read moreput 5,000 down on the car the car came up to 38,000 the salesman put all kinda stuff on there that was unnecessary i wasn't there when my son bought the vehicle so I looked over the paperwork we went back 4 days later I told the salesman he no longer wanted the car the salesman got really mad with me and said it's been 5 days y'all can't return the vehicle I asked him to take everything off that car that he added he told me no he played my son because he's young I'm pissed if I could do no stars I would the experience was terrible

I had a great salesman Braeyden and they explained every bit of the paperwork and how the car works…read moreand the extended warranty also financing this is my fourth car that I have bought from them and if I have to do it again, I will

I bought my last car from this dealership 6 years ago (thanks, Q!). We finished paying it off 2…read moreweeks ago and needed another car for myself (as we are giving our paid vehicle to our child). Parker was extraordinarily helpful, finding me a dream vehicle I did not even know enough about to search for. Not only that, but I got the best possible price, with zero haggling necessary. Parker and the entire team made this a seamless and fabulous process, and because I had applied for financing earlier in the day, I was in and out in under two hours (including the test drive). I cannot say enough good things about this dealership, and I HIGHLY recommend them to anyone searching for a vehicle--they have a customer for life!

If you want a smooth and easy experience purchasing a vehicle, I highly recommend Enterprise Car…read moreSales. Selecting the vehicle I was interested in, test driving it, being approved for financing, and signing all necessary documents took less than two hours! Janee was personable, genuine, and made the process very easy . Best experience I've ever had purchasing a vehicle!

These guys will change the way you think about buying a car! Nothing like the stereo-typical car…read morelot I was used to before I bought my Mercedes from them. I am definately a repeat customer. These guys can definately help you all the way through the car buying process. It was quality service, through and through.

From the owner: We are a small local used car dealership in Mobile Al specializing in high mileage late model…read morevehicles. We have been servicing the area for over 10 years and strive to have the lowest prices in our market.

Final (hopefully) edit (3). Spoke with Mike, & he said I was clearly the sort of person who…read moredeliberately gives 1-star reviews. He obviously looked into my profile, but didn't look at all the reviews I have given. He told me I should consider giving better reviews for businesses I have interacted with. Well, Mike, I looked at the low reviews you have received, and there is clearly a trend in "had an appointment, was still there for X hours with no communication". After each one, the service manager or Mike responded with "thanks for the feedback, we'll make sure to do better in the future." Clearly, you haven't learned. And to switch the incident around to "Ian leaves bad reviews" is so passive-aggressive I'm not surprised that your employees have no notion of customer satisfaction. He said they had been having technical issues with the video of the inspection, and he didn't know why I wasn't given the evidence of the findings. Maybe it was because they were going to charge me $28 for a cabin filter replacement, even though it had clearly not been inspected - the contents of my glove box were exactly as I left them, and the catch to open the filter compartment is impossible to open. Note that at no point did I ask for a refund - I had written off the ~$150 as a "lesson learned" never to do business with this dealership again. Further Edit (2). Mike's response below claimed he was on the call. He did not announce himself. When the service manager called me, he said he was just returning my missed call/voice mail and was not aware of the reason for my call. Why would a senior manager be (stealthily) on a call if they didn't know I was calling with a complaint? Edit 1. The Service Manager called me and, after discussing the case, said that if I came back in, they would do a more thorough inspection as long as I deleted this review. When I asked if I had heard him correctly, he denied saying it and said he would send me a refund for the inspection. Original review: I had an appointment time at 11am. When I made the call I specifically asked for a detailed inspection of the used Camry I had recently bought. I was told they did a 160 point inspection for $180. I was asked if it was OK that the report was emailed to me rather than hard copy. The person making my booking said that at the mileage I had (125k), they would need to check spark plugs and other 100-125k maintenance items because they couldn't see a maintenance record (previous owner was a mechanic and did his own servicing). I arrived at 10:50 and was told it would take 90 minutes. After almost 3 hours of waiting, I texted the associate, and he came to tell me that he had waited on a senior tech and that he had only just started the inspection. When I mentioned the 11 am appointment time, he said that was just for check-in, not the inspection. If I had been told this at the time, I could have made alternate arrangements. When I finally got the hard copy report (he said he couldn't email it to me) it was only 30 items ($150), not 160, and basic things like the battery test results and the details of axle boot repair were missing. I asked if there were pictures to support the findings and he said no. While I was checking in he took a call from another customer and I clearly heard him say that he had reviewed the video of the service and was able to confirm the findings. This appears to be standard operating procedure, but I was not allowed to see it. As part of my process I uploaded the report to Chat GPT which highlighted the missing items on the report, including the lack of inspection of the spark plugs which I had been promised on the initial call. When I told Daniel I had run it through AI and had some concerns, he walked away and muttered "we don't use AI here". Maybe you should start and achieve better quality inspection results and give your people some customer service training. Needless to say I will not be returning and will let everyone know what a horrible experience I had. Over 4 hours with zero communication, no apology, and snide remarks.

Wait time for service is 3 to 4 hours. Nobody lets you know the status or time your car will be…read morefinished, you must find somebody to even ask a question. CRAZY

i bought my 16 year old son a car for his birthday last monday and have no issues. My experience…read morewith buying his car was smooth and easy. Great customer service and 10/10 recommended!

My daughter purchased a vehicle recently like 7 days ago gave them people 4000 deposit and the car…read moreran hot as she were taken it to have her windshield fixed. Then they had the audacity to get smart and wouldn't give her the keys until she payed them400 dollars. Damn ripoff

tamika reed is awesome highly recommend she was very very very sweet very professional very…read morethorough and helped in so many ways!!!!

They lie to you about the down payment told me $2,500 and when I got there they wanted $7,000 never…read morewill I ever buy there and don't get recommend them to nobody.

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.

From the owner: Our Customers love the fact that they can browse, ask questions, drive as many or as few as they…read morewant, and never get pressured. We offer high quality, fully maintained vehicles at awesome values. If you buy here, we really appreciate it, if you don't, we're 100% ok with that too. We are no pressure, everyday people, with normal lives. We make it as relaxing and pleasing as we possibly can, and do so with honesty and integrity.