We had the best experience ever at Joe Bullard all thanks to the best salesman Patrick. Pops purchased mom a new ride! In addition to the selection of new vehicles They have a high quality of Used/Trade-In vehicles with good miles and great prices. Definitely consider for your next purchase. read more

Joe Bullard Acura - Car Dealers Near Me - Mobile, Alabama

George was so helpful and amazing. I will always make that drive to get services here.

Horrible. made an appointment for for repairs on Tuesday still not even looked at by Friday. We made several calls through the week and were told by the secretary that she would have the shop manager call us. we finally received a call late Friday stating that they may not get to it until Tuesday of next week MAYBE. don't bu a car and expect good service read more

I came in with a significant concern about my vehicle and left feeling deeply frustrated. Despite spending close to $2000, that my insurance paid for. the original problem persists. I specifically asked if a test drive had been performed, and was told it had. The fact that the issue remains suggests otherwise. While the staff was friendly, I'm left questioning the thoroughness of the diagnosis and the honesty of the service provided. This experience has been incredibly disappointing. -sajad read more

Awesome customer service and awesome quality of work! I was coming up on my 60k Mile tune up and decided to turn to Acura for service! I decided to give them a phone call and schedule an appointment. Over the phone I talked to the representative of what goes into a 60k tune up and he explained everything to me in great detail and also let me know they provide a A 'la carte menu as well such as I didnt need a oil change so they could omit that as well and gave me the pricing over the phone as to what I would be looking at. Came in and showed up on time for my appointment and was greeted immediately and parked my car to have the service tech take my keys. I came into the lobby and was asked if I would need a re3ntal or if they can provide service for me in any needs I needed while tuning up my car. I told them I was just going to walk to the mall and browse around and they even offered to take me there! I denied the offer and let them know I would be okay. Inside the lobby they have complimentary coffee and hot teas being offered as well as a refrigerator filled bottles of water and soda. They also have complimentary snacks and chips and a tv for you to watch with a phone charge station. While waiting I browsed the parking lot just dreaming of a new car and looking at everything they had to offer. After some hours have passed George called me in and went over all the service they have done to my car and showed me a print out of the statistics of my car and let me know everything was running well and looked good. They made a recommendation to change the windshield wipers out and I went with it since I know I haven't ever changed them since I bought them. I brought up that my rear windshield wiper doesnt release fluid and the tech went to check it out and fixed it immediately. After it was all said and done I paid the fees while reviewing the paperwork and was told it would be ready soon but there are giving my car a complimentary car wash and vacuum. In no time my car was parked in the garage ready to be driven and drove and brand new as could be. I definitely recommend Joe Bullard service team to fix any car issues you have with your Acura and I guarantee you that you wont regret it since they do an amazing job! read more

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Patrick Norton was a FANTASTIC salesman. He has decades of history with Acura and is a hometown man. He was genuine, honest, thorough, and patient. read more

CUSTOMERS BEWARE!!! My daughter and son- in-law almost got SCAMMED by them! They dropped their Chevrolet Suburban off at Joe Bullard Automotive on the way home from the beach. My SIL called to check on the outcome. Tyler Lowery, told him it needed a lifter replaced, $1500-$2000. My SIL mentioned the idea of trading it in (BIG mistake)! Within an hour, he gets a call from Geoffrey(sales) telling him, the estimate is going to be $4800-$8000, when digging more he says they have taken the engine apart and the cam shaft needs to be replaced. Thankfully, my SIL knew this could not be done in that short time frame. He calls Tyler and wants to know "what's going on?" Tyler went along with the scam for a bit, but then assured SIL that the engine had not been touched and sent him a time stamped photo to prove it. SIL told them not to do a thing to the vehicle, he didn't trust them and would be to pick it up the next day! He drove 225 miles to pick up their SUV and tow it back home to be fixed for $1800! And still had to pay JOE BULLARD AUTOMOTIVE for "diagnosis and storage" . It is a shame that someone would be so desperate for a bigger payday, that they would try and steal from a young, hard-working couple with 2 young children! Shame on YOU!!!! read more

Everyone here is so responsive and helpful. I have owned Acuras for many years and Joe Bullard's service department is A+.

Great experience. Got the job done in a timely matter. No BS or up selling just great service providers.

Iggy (Ignacio Sala Polar) made everything easy. No pressure, professional in every way. Thank you for all the help, from letting me take home to make sure the wife loved it, to the final stages. Great job. read more

On our way driving from Austin TX to Orange Beach AL, our A/C in our Acura MDX gave out about 3 hours into our 11 hour drive. We stopped in Houston at an Acura Dealership, and after a 2 hour wait and 500 dollars, we were on our way. About 30 minutes after leaving, our air conditioner broke down again. Once we got to OB, my hubby took the car into Joe Bullard's and explained what happened. He said, "Please don't try to diagnose any other problems, or up-sell us, we just really need this A/C fixed before we drive back to TX in a few days." The problem was really hard to solve- of course the A/C worked fine for them the entire time, but they kept working on it just the same. They were honest with us, they changed out a few wires because they didn't know what else to do and charged us a very reasonable bill. Whatever they did worked, and we had A/C the entire way home. We were grateful for their honesty, tenacity and kindness. If we lived in Mobile, they'd be our go to, no questions asked. I highly recommend them. Our Lead Tech-Cameron, along with Customer Service associate-Nedra were so kind and patient with us. I highly recommend this dealer. read more

Joe Bullard Acura - Car Dealers Near Me - Mobile, Alabama

The maintenance department is AWESOME!!!! I stopped in Mobile about a month ago to get my B1 service and they did an awesome job. They serviced my car, gave me prices and options on other services, and washed my car! Tyler and Libi took great care of me. Thanks!!! read more

Joe Bullard Acura - Car Dealers Near Me - Mobile, Alabama

Ive been to this dealership 3 times and bought a brand new car from them. My 2023 MDX my 4th Acura (Integra, Integra, RDX, MDX). Soooooo glad they brought back the Integra (and NSX)!!!! yay!! Acura girl for life. It's always a pleasure at Joe Bullard. Iggy (Ignacio, eyelashes to envy) was my sales rep and with many phone calls after my new purchase (figuring out the new technology), he's always been there for me. Hes my go to guy. All the employees there have always been wonderful. Audi have a great experience for sales, but Acura at Joe Bullard is where it's at. I have to drive an hour away to come for service but I always get a nice loaner and the service/rates are better than a regular repair garage. #AlwaysAcura read more

Nedra was great! Very polite and professional and good communicating with me while I got new tires. My car looked great after the complimentary wash and vacuum after it got serviced. read more

Just bought my second car from Joe Bullard Acura and it was so easy, straightforward, and great!! Patrick was my salesperson this time and he was awesome. No pressure and made everything super easy. You should definitely buy your next car from Patrick at Joe Bullard!!! read more

Joe Bullard Acura - Car Dealers Near Me - Mobile, Alabama

We had an awesome experience leasing our new car with Collin Ryan. He was very attentive, kind, and considerate. We will definitely be coming back with all of our car needs. read more

Exceptional customer service. Mr Cameron was very professional and helpful as well as other staff members I interacted with. Definitely putting their customers first. Thank you. read more

John did more than enough to make sure I left the dealership as happy as I could be. He went above and beyond to ensure things went smoothly. I drove 2 hours just to purchase a vehicle from this dealership. read more

Great buying experience at Joe Bullard! Larry Stewart went out of his way to help me with the purchase of my new car, even missed lunch! He never once made me feel pressured like other salesmen I have dealt with before. Clarence Mullins made the finance process smooth and easy. All the staff made me feel very welcomed and didn't treat me like I was just another customer. Highly recommend Joe Bullard and Larry Stewart!! read more

I'm long overdue in posting this review, both on the purchase of my RDX and the service visits I've had with George as my Service Advisor. I'll start by saying I'd rather have a Root Canal than have to get a new car. That being said, my 2001 Volvo was on its last legs. My husband has had at least three Acura MDXs over the years and his current one has 180,000 miles on it and all were purchased and serviced by Joe Bullard Acura. It was time to take his in for service, so trying to be helpful and knowing I'm stubborn, he got an RDX Tech Model as a loaner for me to try. It was love at first drive. The only problem was that it was a service loaner, low miles, not for sale yet, and my husband always buys new. I, however, drove this perfect for me pearl white with cashmere interior and heated seats RDX and wanted this car. They pulled it for us. Later the car had a recall. They took great care of us. They provided a Rental while waiting for the airbag to come in. (We own a truck by another manufacturer. That manufacturer/dealer just says eventually airbags will come in.). Another reason that Joe Bullard has earned my loyalty. Last week I took the car in for service. I told George that I thought I might need brakes because of my mileage. So he had the perfect opportunity to sell me brakes. Guess what? He didn't. He said my brakes checked out fine. I got the same sheet I do at every service showing the wear and left happy. Best car buying and service experience ever! read more

I went into the dealership previously and one of the sales associates (very knowledgeable) assisted me. It was something about the attentiveness to my needs that bought me back. Larry greeted me and asked if he could help. I gave him the same parameters I gave the previous salesman a week ago. He immediately pulled up several prospects. He knew the inventory but he suggested several other vehicles that fit within my budget, year and luxury style request. I did not expect such an awesome selection and his down to earth demeanor was genuine and relaxing rather than pushy. I stopped seeing him as a car salesman. In the military, I meet people from all walks of life. I feel like I just gained a new friend. Larry thank you for your level of professionalism, time and attention which yielded my 1st luxury purchase experience! Getting ready to put some miles on "Haven"! read more

We purchased a 2022 Acura RDX From Joe Bullard. Our sales associate Collin was very respectful and was happy to return calls and answer any questions that we might have. I would highly recommend this dealership and the sales associate that helped us. It was a no hassle environment and we enjoyed the experience very much. read more

Super fantastic buying experience. My parents and I were leasing for the first time, and they talked us through every bit of the deal, did everything they could to make sure we were comfortable with our purchase. There were other options closer to us in New Orleans, but we bought in Alabama because we really loved how much everyone at Joe Bullard wanted to take care of us. We had a small window for the car to be dropped off (parents had to fly out next day), and a logistic problem happened that JBA couldn't control. Instead of asking us to wait, they worked overtime, and even drove late into the night, to make sure we got our car that day. The next morning, John from JBA came in to do a personal introduction to the car (go through all the settings, show how all the systems worked, etc.). I overslept an hour (!) and was super embarrassed, and John waited and had no problem greeting me and walking me through everything. Keep in mind this was hours away from the dealership, and he still didn't mind waiting an hour for me. Few people would go out of their way to do that. These guys are awesome. Buy/lease your car here. read more

I took my car in because its not starting without jumping it off. They charge 150 to check it, no problem, bc it goes toward service and parts. They diagnosed it as hands free. They disconnected it. Well that DID NOT fix the problem. Took it back a week later, now its the battery. The catch is the 150 did not go towards the battery bc its a different day...huh? Got a new battery and the problem continues.. Joe Bullard Acura service sucks read more

Purchased a used car from them. Sadly, I have noticed the paint on the hood was peeling after only two weeks! Thought y'alwould be honest about prior repair work but obviously I was mistaken! It is obviously a poor replacement. My BAD mistake! Should have been more diligent and less trusting. A costly mistake this old man (78 year old veteran) made! Waited over a month to get a response but still nothing. Makes me more sad than angry. read more

Car buying experience could not have been easier or more pleasant with Patrick Norton. We purchased a vehicle for a family member in Florida and were able to complete the entire transaction remotely!! Patrick went out of his way to help us through the entire process and was professional and courteous! Thank you to Patrick and everyone involved in the sales process!! read more

Car buying can be stressful, but when I walked in here everyone was so friendly and didn't feel like they were just trying to sell me anything. They listened to what I was looking for and I ended up with an RDX, which I absolutely love! My salesman, John McBryde, was amazing he took so much time answering my questions and the day I picked up the car he reviewed everything with me and was not in a rush to get me out. Drew, the finance manager, was also very patient with all my questions. Both John and Drew worked together as a team and provided the best customer service I could of asked for! If you are looking for an Acura go into Joe Bullard and ask for John! read more

Brandon is the best salesmen I have ever had the pleasure to buy a car from. He is so genuine and quite honest about everything with regards to the vehicles on their lots. While he works at Infiniti, and I decided it wasn't for me after a test drive, he was quick to find me exactly what I wanted at Acura. It's a great concept at Joe Bullard that if your salesmen works for one dealership, but they don't have what you want, they can cross sell. Made the whole process so comfortable and quick. I was getting nervous thinking I was going to have to start all over that afternoon with another salesmen. Now, the best part of the whole process in addition to Brandon was the finance guy Clarence. Honestly I am not a finance a car at the dealership kind of person because well you know how that story goes without me telling you. However, the exception to that rule would be Clarence at Joe Bullard. If you have never met Clarence, you need to stop by and say hello as you will never meet someone in the car business as wonderful as him. Long story short, Clarence sold and did my financing for the first car I ever bought on my own 22 years ago. He was amazing then and has only gotten better with age. Financing took about 30 minutes and the rate was just as competitive if I had done it before I came to the dealership on my own. I am absolutely in love with my Acura MDX and if you Acura isn't your thing, still stop by and ask for Brandon or Clarence as I would guarantee they will find you what you want at the price you want to pay. read more

I find it extremely hard to believe that only one other person has rated this place. We looked at all kinds of vehicles and ultimately came back to this dealer. Brendan was the young salesman that assisted us and let me tell ya, there was NO HASSLE! I talked to him about 6 months before returning and after he followed up and I told him I would be back for Christmas he let me come back. No nagging emails or continued calls. Then when we got there and saw the new 17' MDX we were blown away. We have a 7 and 11 year old that love playing on their iPod's. This thing has USB ports everywhere!! Lexus GX 460 had NONE! Audi Q7 NONE! Then we met with the sales manager Kevin (nice beard/I still plan on going to Mayo's). I looked at true car and did research and they worked with me. Not a true car dealer but they worked with me and didn't waste my time or theirs. This guy was great. Then there's the finance manager, Drew. Another young man who did his best to get us in and out. Answered my questions fully and if unsure about anything would pick up the phone and ask to confirm. Bottom line when you go here and deal with these three guys, you will not be dissapointed. If you are rude and not willing to work with people it's not the dealership, it's you! And if you cannot get with these guys and have an awesome experience I wouldn't believe you. Many many thanks gentlemen. Also the supporting cast of sales people who are there make you feel right at home. I was a Lexus guy from the beginning and now... Looks like Acura has stolen my business with everything young parents could want on a car. The people here made the car the only choice!! Thanks again fellas. Y'all truly made it worth it. read more

Amongst car dealerships that I have dealt with across the southeast, Joe Bullard Acura is top notch and this is my first experience as it is 90 miles from where we live. You get the feeling that they do not want to just sell you a car, but almost as importantly want to earn your business and build a long term relationship with you in a car business family since 1955 (Acura since 1997). They have remembered the formula of how to get and keep customers. We purchased a 2017 MDX and our salesman, John McBryde, knew absolutely everything about that vehicle, explained it all prior to a test drive, set up features before we drove away and explained everything again. We define John's approach as "no pressure, serve the customer well and you serve the company well." We felt our deal was very fair. Though Joe Bullard is 90 miles from where we live, but expect that we will go there for servicing and definitely back when and if in market for other vehicles. Oh, btw, our salesman is also the service manager. Smart way to continue to build a customer relationship that doesn't end at sales. read more