I came here because it caught my attention.The shop is very cute from outside and even more beautiful inside. Service was great. They're all very friendly and helpful. There's a lot to choose from, everything is beautiful and I think everything is priced reasonably.

Ms J.

There are so many other stores like this in the area I would avoid coming to this one. They're very helpful when you first arrive however I came here to exchange a five dollar pair of earrings that I purchased 1 month ago. I just wanted an even swap since the one I purchased didn't have the hook to go in the ear and I was going to purchase five more pairs of earrings. But they wouldn't swap/exchange the one that I bought without a receipt. Mind you I spent over $70 when I first shopped here. They would've made more money because I would've bought more earrings and I would've come back for more of their merchandise but like I said, there's countless stores like this all around. I know one in Garden Grove that I'll be going to.

P P.

Casa Artesanal is as advertised. Many beautiful artesanias from Mexico and you'll definitely find an item worth purchasing. Customer service is exceptional. Prices- $$

Becca D.

They have so many beautiful and unique items. There are multiple rooms filled with so many different things. The workers were also very helpful and friendly. I already have a few items that I want to go back for.

Dom S.

Customer service is non existent. I went in & bought a dinner set that included various different items. That being said, ONE plate is what I reached out about & got no response AT ALL. I reached out via email voicing my concern about a cracked plate. I received no response after two follow up attempts. I would think that my concern would warrant at least a response. I would not purchase anything from here again strictly based on customer service.

Thank you for much for making sure my shipment arrived well packaged. Your staff is so wonderful and pleasant to talk to. The store has a huge variety of items and different colors and styles. The items are incredibly made and reminds me of home. Thank you!! I will absolutely be coming back. You now have a loyal customer. FYI, they shipped from Ca to TX and the package arrived early and packaged with care.

Samantha K.

Amazing authentic Mexican ceramics. Great customer service. Lots of inventory!!! Will be coming back for sure.

Ling L.

I came in here to buy garden pots but didn't realize they carry so many other items! This place has so many items for the home! I love the mugs (Comes in different design, style and size). I didn't think much of the amount of stuff here until I explore every section of the store...from interior decor, garden decor to kitchen ware etc. price is decent for the quality. The staff are super nice and knowledgeable of their products. Will definitely come back again!

Thank you so much for the beautiful bird bath; it has traveled a long way from Mexico to California and all the way to Tulsa, Oklahoma. Autumn has already begun here, and it looks beautiful.

Diamond R.

I live locally to this business. I came a year ago before they became very popular and now they have more discounts than they did before. I bought a planter and didn't get a receipt when I paid cash. I didn't realize I didn't get a receipt in my bag either, long story short, I didn't want the planter. So the next morning I called the business and let them know that I wanted to even exchange it for another planter that I was quoted for when I was there. The spanish speaking lady told me to send her the picture of the planter, I did. No response. So I came in 25 minutes later and told her that I was the customer that called her. I showed her the new planter that I wanted to exchange for and she told me the one that I bought was $20, I was charged $25 and paid $25. The planter I wanted to exchange for was $25, she gave me a hard time and exchanged it for me after all. They're not consistent with pricing. She told me to make sure I ask for a receipt next time, I told her make sure you give your customers a receipt. I also found a nicer pot at Northgate up the street for $21.

With all honesty everything they have here is really good quality but the reason why i rate this place so low is for their false advertisement for not making there signs specific and clear. They over charge on credit cards or debit processing fees which I think it's against the law to charge 4% per item and not the total . There signs say a 4% processing fee is applied when paying with a card . But does not specify that it is per item . as a business women my understanding of processing fees when using a card is supposed to be charged on your subtotal and not individual items. It's ridiculous how they overcharge customers. Everything in there store is beautiful but somewhat of a scam of charging to much . This make me sad because not sure if other ppl noticed but I will be making a call to the city to make sure this is fair .

Kmg M.

This store has a very large and beautiful inventory of Mexican dishware, pottery, Catrina's etc. Family owned with great customer service. I highly recommend this business. Please do not complain about the prices. Mexican art is handmade, detailed and laborious. Pay for the artistry and support your local mom and pop businesses!

So back in March I inquired about some floral centerpiece vases and when I did they said those are very popular and sell out fast so if I wanted to purchase a large order I should do it when they're in stock which I DID! I made an order of 17 for $20 each, vases 3 months in advance of my party to make sure I have everything figured out. Which brings us here a week before the party I am preparing everything and I look in the box and there is only 15! I call the store and unfortunately they cannot do anything because it has been more than 30 days? Okay well then why don't they make sure everything is in the box when things are ordered? Very upsetting! Will not be recommending.