It's now called POLLO & PAPAS. Expensive, you can get better…read morechicken elsewhere. The menu advertises chicken meals and chicken by the piece. As I waited for my order of chicken soup (to warm up from the fridge) I over heard a customer who wanted half a chicken and they were informed by the cashier that it would only be legs and thighs since "chicken was too expense to buy it whole". The place looks dingy, dark, unappealing. I only came here because this is where I was sent to order chicken soup to drop off for a family member. It took about 20 mins to receive my order, they first had to check if they had any chicken soup. It came with tortillas and rice and the fixings of onions cilantro and lemon.

Service was quick they do not charge extra for using debit card. Food is delicious tooread more

usually, my comments here about the food being really good in the service severely lacking- today…read morewas quite the contrary in every sense To be honest, if the young man at the register, Giovanni was not so friendly and genuinely helpful and caring then I would've wrote a very different review. We like to come get some food from here on a Friday night when I absolutely don't feel like cooking after working a 10/11 hour shift we always get the same thing usually on Friday nights the wait is pretty long so if I remember, I'll order ahead but most the time I just order in person... I had went a week ago or so and the food wait was about 35 minutes It was about 25 minutes last night. I went into this location yesterday June Friday the 19th at about 8:45 to 915 I was greeted with a genuine smile from the young men at the front counter Giovanni. He had a super good personality. He was super friendly, and you could tell he was actually doing his job according to his training. What compelled me to write this review o this young man (Giovanni )definitely wet behind the ears as he seemed a little shy, but not shy as in lacking customer service just shy about providing such good customer service ... it made sense because while I was waiting for my food, I asked him if it was super busy and he said yes well actually this is my second day so it seems very busy. The fact that it was his second day and he was the friendliest person in the establishment is saying something about the team. But I'm not even gonna get too much into that besides just giving this young man his flowers . Because the young man that was calling people's names around that same time was horribly rude. He slammed my food on the counter at me and then when I asked for the pickles I had ordered he said they were in the bag when I got home, they were not. He looks super upset that I had asked for honey and ketchup . Usually they just put it in the bag so I don't know why he was upset that I asked, I was super frustrated and if the management cares, they should definitely research who is working as the food color yesterday and talk to him because I know I'm not the only one who noticed his attitude I would like to add -I do you think if you are going to prompt your credit card machine, to give a tip you should also have a tip jar for people that are paying cash that would like to tip the employees that way. I'm a tip in cash type of girly. The food was super lacking This experience. The noodles from the mac & cheese were very overdone and it just wasn't the normal stuff that you usually get here - there was about five french fries in my bowl and (surprisingly )overloaded with chicken. However, I ordered a rice plate that comes with two chicken tenders, and those were the saddest little tenders I ever seen shriveled up in that box. I wish I would've took pictures, but to be honest I was just over it by the time I got home. They should've put some of that chicken that was overflowing to compensate for the lack of french fries into that plate where those sad little strips were located. It wasn't horrible, but it just definitely wasn't the same and I know you can't hit it out of the park every time. I know we will be back ...I really wanted to write this review for that young man Giovanni, I know reviews matter and I hope someone says something to him that he was mentioned or he sees it himself.

Well, the honeymoon phase is over, but the food is still bangin. No more big backs lined up down…read morethe sidewalk, so the food comes faster. The restaurant itself is eating down quickly. The outside seating area was dirty and looked like the place has been there a decade. The service was surprisingly troubling... employees were calling names of people that had already been called and picked up their food, and looked frustrated and lost. I guess it gets confusing when all your food looks the same. The LED sign is blinking out. The general cleanliness and maintenance is falling behind quickly. Food is , but service is ‍. Maintenance is , but yeah - I'm going back

I have ordered from here from door dash but I had to start going through the drive through because…read moreevery time I asked for more salsas and the amount. They still ignored and didn't add the extra. It's almost like they are being charged for them. I wouldn't mind if they would to at least have to charge for more salsas. At this point it's more of an inconvenience to which is why we order but I got tired of worrying if I was going to get 2 salsas for a 6 piece chicken. I'm Mexican and I love salsa so yeah! I hope they take this into consideration. The other thing is when we get old chicken from the previous day. No good! They should know that we can tell the difference.

I visit once to twice a month I never really have problems…read morewith the Pollo Loco on Davis rd. But this one just couldn't get it right. Half my order was wrong made incorrectly or just failed in taste and representation to advertising. Shrimp and chicken tostada was soupy and had a shrimp the size of a nickel dried out no flavor. Was expensive too 18$ was worth the price at all. My daughter's meal was made incorrectly and the majority of the food was cold or dried out (chicken).

Rude!!! Well I…read morevisited this establishment today and the dork behind the counter was simply rude. Her demeanor appeared negative and her responses were curt. Don't appreciate the rudeness especially when prices have increased. Will not be revisiting this place anytime soon that's for sure!

Always A+ service. This is my absolute favorite Subway here in Salinas. The owners are amazing at…read morecustomer service. They know the value of their customers time especially during the lunch hour! I'm always impressed and happy with thier lunch and service. Oh, and the store is always super clean!

Feb 26 Relatively brand new restaurant, the manager, Mike,…read morewas friendly and helpful apologetic for the error with the website order that I put in kept on, insisting that it was the problem of the website, but once he processed my order again, the order came out relatively quickly. Everything here is made fresh. Make sure that if you order from the website that you check in no matter where you are cause they won't have the food ready for you. They insist that they make it fresh. The Vehicle entry for this Chick-fil-A is not easy cause there's only one way in and out of the entire property because they've sent everything off for drive-through

We came to this location because we got a free sandwich coupon by completing a survey from the…read moreRohnert Park location. Also, it was in the middle of our road trip to get home. The service was fantastic and very smooth. The food was quickly delivered. However, I found my tenders were not quite hot enough compared to other locations. I know the kitchen was busy and I appreciated how much effort they put in, but I prefer my chicken a little bit warmer. Other than that, everything was good. My fruit cup was delicious and fresh. It had a lot of various fruits. The staff was friendly, especially the cashier who assisted us in placing the order. He is very nice and made us feel very warm and welcome. By the way, after visiting three locations, it seems that the floral table decorations are different at each branch.

Food was delicious. Fresh ingredients, hot off the pan, with perfect spiciness and flavor. The…read moreservice was really good too! Would recommend for a quick, tasty dinner or take out.

I just want to say what an absolute masterpiece! This was my first time ever coming here! The…read moremoment I walked in, I was greeted with a very welcoming smile and "happy to have you". The gentleman told me he had a full menu for me to review, and I was able to look through it. The entire restaurant was very clean, and well maintained with beautiful decorative art, and clean floors, windows, and doors. The gentleman working the front gave me so many options to choose from, explained the entirety of the menu, and even gave advice on which dishes to choose from based on my flavor pallet. He was very informative, patient, and so helpful in choosing my first tai experience. The fried appetizers, wonton and dumplings were so crispy and fresh. The filling inside both was fair, and the sauces given had a wonderful flavor. The pad Thai was perfectly spiced and very filling. I do wish the pork itself was seasoned prior to the sauce, and maybe it is, but it seemed a tad bland with the sauce on top! Great prices and great portions. I do highly recommend you come try this place! They had so many great options including drinks!