Super happy with our purchase at Blue Rock Materials. They…read morehave a nice selection of outdoor materials. I purchased wood chips and brown bark. The quality is really good with nice color. I ordered 5 yards of wood chips with 2 yards of brown bark, only to realize I under estimated the amount I needed. I called to let them know I needed more and they were able to deliver another full truck on the same day. Great customer service!!!

I very rarely write poor reviews, but the customer service here was bizarrely terrible. I came in…read moreafter reading the positive reviews, expecting to easily find my (very basic) stone needs, and was greeted with rude, aloof service from the lady at the front desk. Before I had even finished briefly explaining the stone I was looking for, she interrupted to say they couldn't help me in any way. Despite being the only customer in the store, there was zero effort made on her part to be helpful in any way. I'd recommend taking your business to a company that actually wants it.

BUYER BEWARE!!!!!! Purchased a Thompson seedless grape vine…read moreand upon ripening it was full of seeds - we dug it out and threw it away - what a waste of a year of time and care! During the time while grapevine was growing (before we knew it wasn't a Thompson seedless) we also bought a Washington naval orange tree. It showed dwarf on the tag but Mike assured us it WASNT a dwarf and was a semi dwarf or standard (which is what I was looking for) no matter what the tag said! Well, now after nearly a year of care and fuss over this orange tree we pick the first orange and it is FULL OF SEEDS!!!!! So now I call Mike and tell him all that is written above and he laughs and says wow do you have bad luck!!! My bad luck was shopping at this small local nursery!!! So my husband gets on the phone. Mike stops laughing. Oh what? More fun trying to intimidate a woman? After some convo w my husband, Mike requests pics and says "he will see what he can do!" So we sent these pics to #951-679-0664, where he requested we send them. Requesting he respond to us. We haven't heard back! Based on the prior grapevines and then the orange tree being mislabeled we don't trust any kind of replacement tree but a full refund. Don't trust Mike! Here are the pics we sent to Mike. Do the right thing and refund our purchase price!!!! Based on other reviews and mine, I sure wouldn't shop here and waste any money or time and effort! BUYERS BEWARE!!!!!

Everything is wilted. There was no quality found at this nursery. I was so excited on my way there…read more But quickly left once realizing the condition of the plants.

I am always pleased when I visit this nursery! They have such a great selection on vegetables,…read moreherbs, and flowers. Everyone is always so nice and helpful. They also have the best price point.

Great selection and wonderful customer service! The staff are very knowledgeable. Sometimes I go…read morejust to look around and get ideas for future projects. Highly recommend!

My son took me to pick out David Austin Roses for Mother's Day. Lovely selections and Great…read moreprices. Clean and organized nursery. Super Mother's Day gift!

I recently visited Louie's Nursery to purchase a couple of palo verde trees. I want to start by…read moresaying the staff member who helped me locate the 5-gallon palo verde trees was excellent--very patient, knowledgeable, and took the time to answer all of my questions. Unfortunately, the experience at checkout completely changed my impression. The cashier was not friendly and seemed impatient, which made the process uncomfortable and disappointing. The nursery does offer fair pricing and a wide selection of plants, which I appreciated. However, customer service--especially at checkout--is just as important. Because of this experience, I will likely choose to shop somewhere else next time.

I got Palm Springs Gold rock here last year and was very happy. Went back to get more for the…read morebackyard and it had a ton of sand. A lot of sand. I paid for rock. I called to find out if they would do anything and all she said is that it was out of her control and sometimes that's what happens. I will be looking for another place that carries that particular rock because at $120 for 2 scoops that very pricey for sand.

Best prices in town and very knowledgeable when I asked questions on my ground covering needs…read moreHad a great selection and quick service Very friendly

Huge shoutout to Ramona at the Home Depot -- give that woman a cape because she is clearly a…read moresuperhero in an orange apron. I walked in expecting a normal trip (you know... grab one thing, leave with ten), but Ramona turned it into a VIP experience. She didn't just point me in the right direction--she practically escorted me through the wilderness of aisles like a seasoned tour guide who actually cares if you survive. Need help? She's already there. Got a question? She's three steps ahead with an answer, a backup plan, and probably a better idea than what you came in for. At one point I was convinced she might secretly run the whole store. Customer service like that is rare these days--Ramona didn't just go above and beyond, she packed a lunch and stayed there. If every Home Depot had a Ramona, bro DIY projects would be so much easier. 10/10 would get lost in the store to be rescued by her.

By far the WORST customer service I have ever experienced. For starters, we ordered custom blinds…read moreand were advised it would take 6-8 weeks. We understood the process and were willing to wait for installation. Suzanne called one month later leaving a voicemail and advising all of the blinds were all delivered and we would be scheduled for installation. A few days later Suzanne calls again leaving another voicemail but this time she is stating the blinds are lost in customs somewhere in Tennessee and there's no estimated arrival. We were thoroughly confused considering less than a week prior Suzanne had called and scheduled the installation. I decided to call for clarification on the status of the blinds. Immediately Suzanne was rude, combative and extremely unprofessional. She stated half of the blinds had arrived and she scheduled the installation however this information was NEVER relayed to us. We wouldn't have scheduled blinds for a half installation but rather waited for the entire shipment to arrive. I explained to Suzanne that she never told my husband or I that it was a partial delivery. Suzanne became defensive, called my husband and I liars when we advised her she misinformed us regarding the blinds. Meanwhile we have the voicemail documenting Suzanne stated all blinds were delivered. My husband and I had both taken the day off of work to be there for the blinds installation which was not an easy task due to my husband being in the military. We requested to speak to a manager and spoke to Ramona. She gave the run around about how sorry they were and it's not a reflection of their beliefs of customer service. Ramona also stated the store manager, Mario, would call us directly by the end of the day or no later than the following day. We did not hear from Mario or Ramona and had to call back. We were advised it was "on Mario's to do list to get done" but crickets. Needless to say I will NEVER shop at this location again. The blatant unprofessionalism and lack of value for the customers is astonishing. But does management care? No, they don't. The behavior and blatant disrespect Suzanne displayed is cleared condoned and accepted by Ramona, Mario and all management. Save your money and go to a different location or different store all together.

What an amazing little place with lots and lots of different succulents…read more There are pots, statues and all kinds of fun little things to see and buy. You can buy succulents for just a dollar! This was my first time here. Bought a few really unique succulents. I love it and I will be back again. If you love succulents and you are in the area I highly recommend stopping by.

Really happy to find them! Used to go to their old location and now they're closer yayyy! Always…read moretop notch products and just a delight to do business with. We are so happy they are close to us! Will be doing more business with them soon. Talking about a fountain as well soon. Love their inventory and look forward to our next transaction. Bravo Garden Vibes!