tremendous customer service! worked with me for over a month trying to fix my bench but ended up helping me with a refund as the manufacturer could not solve it. read more

I am preparing to sale my home and decided to stage it myself given my prior experience with other staging companies. I turned to the internet to find a furniture source. The "Tried and True" rental places left me a bit cold. Their pieces appeared dated and overly expensive for my purposes. I found CasaOne online which felt new and fresh. I was truly skeptical at first but every interaction I had from the initial website search, to selecting pieces online, to chatting with their online order specialist and finally an in person visit at the Emeryville store put my mind at ease. I had a limited staging budget and I was able to find fantastic, modern, well designed pieces that didn't break the budget. From my in person visit, I was able to see some of the actual pieces and changed my order accordingly. The final test would be the actual delivery and seeing the pieces I ordered in person. I placed my order 7 days out from when it was needed. I also had a last minute change and added a couple extra items. The team at CasaOne was sooo accommodating and professional (THANK YOU RAHUL and DREW). It wasn't until I received the actual furniture in my home did it feel real. WOW the furniture was just as I ordered and actually surpassed my expectations. I received several text notifications regarding my order pre and post delivery. Upon arrival, the delivery team was on time, friendly and approachable. They seem to care about the delivery and my satisfaction. They took the time to carefully place the items and cover the floors to avoid damage. Talk about WHITE GLOVE service!!! I am truly impressed with this company and will definitely use them again. Staging Pictures to come! read more

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Although parts of my package were missing and damaged (Which was the vendor's problem) I am totally satisfied with my purchase through CasaOne. Simply because the customer service at CasaOne was super nice and always responsive and tried to be supportive. Despite the poor job by the vendor, the customer service at CasaOne took complete responsibility and gave me a full refund after they found out that some parts are missing and the vendor could not provide them in a reasonable time. read more

Great company, user friendly. Customer reps get back to you with very quick turn around time. They are great at following up to inquire if you need additional advise and support I staged my own home to sell it and I was very happy with the look and quality of the furniture pieces I selected. My home looked professionally staged for a fraction of cost I would've paid if I had contracted a staging company. Delivery and set up was on time and incredibly professional. I will definitely use CasaOne in the future! read more

I am using CasaOne for a short term rental of furniture. I compared every company available nearby and found that CasaOne had stunning furniture. Everything was done easily online. No scams or hidden fees. When the furniture arrived it was all protected and just gorgeous. The people who came to deliver kept in contact with me, were polite and moved things around, and were fast. They ensured that every piece was in good condition (most of the pieces were new). The price of my rental was well below other quotes that I received for lesser furniture. Their customer support was quick to respond, quick to answer questions, and utterly helpful. If I could give more stars I would. They pick up their items in a week and I will miss it all. Thank you CasaOne read more

CasaOne has excellent customer service and provides a great option to staging and renting furniture. The entire process is quite simple and the reps go out of their way to accommodate​ you. They have a good selection of furniture to choose from. I've used them twice and plan on using their services again. read more

The CasaOne team is wonderful! They're always on time and go out of the way to make sure their clients are happy. Pricing and delivery is very fair. Their furniture selection is modern and fresh and they have a great selection of mid-century modern pieces. Their items look brand new and are packed with care. Their delivery team is very careful when moving furniture in and out of a property, and always courteous and professional. They once saw me struggling to load an item in my truck and offered assistance. Great company all around. I recommend whether you're a fellow home stager or renting furnishings for personal or business use! read more

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I received new furniture that's well designed. The staff are very helpful and skillful. They arrived early, finished everything within one hour and left my apartment clean. read more

Great service. Moved into an office with 5 guys and we couldn't decide on choices so CasaOne came out and made it simple. Such a great price, provides us flexibility, and everybody got what they wanted. read more

Great quality of the product, super easy to put together and the customer service was great. They were very quick to respond and address all of my questions. Delivery was super fast! read more

These guys make it so easy! I was so impressed with the ease of this experience and the quality of the rental furniture. Communication was great, we had updates via text and email and they easily accomplished an early pick up for us. read more

Recently moved from across the country. Used CasaOne for about 8 months and fell in love with my bed and furniture. CasaOne offered me a great deal of less than $100 dollars to keep the whole set. Very happy with their products. read more

We expected to be evacuated at least a month from the fires in the Santa Cruz mountains and managed to get a month-to-month lease on an empty 1-bedroom apt. that allowed pets near Twin Peaks in San Francisco. Our daughter found Casa One and ordered the furniture and household bundle. It's not cheap -- came to about $1,800 to rent furniture, dishes, pots and pans, linens & towels--but was all installed within days, under supervision of the apt. house manager. We arrived with our cats to a fully furnished apartment, including fan-folded wash cloths, Mr. Coffee, frying pan, and a well-made duvet-covered bed. A well-managed company that is very responsive. read more

Terrible. The furniture is cheap/chintzy looking, but the rental fees are very high. The customer service team was responsive but extremely unhelpful. The first day my furniture was delivered, the mattress didn't even reach the base of the headboard. (Keep in mind I ordered a "bedroom set" so I wouldn't have to think about which mattress to select for which bed frame, etc.) When I called to ask about this, they told me to please wait 72 hours for the mattress to fully decompress. This seemed pretty dumb to me because I was paying for the time that I would have to be sleeping on a mattress that wasn't "ready". After about two days of this, I couldn't handle it anymore. The mattress was literally falling through the slats of the bed. I called again to complain and told them this bed must be missing a box spring of some sort. They said, yes, in fact, I was right. There was a box spring missing. However, they didn't have any in stock. Then, they had the gall to suggest that I provide my own! Why would I rent furniture if I had a box spring lying around??? Eventually they replaced the bed, but after a lot of wasted time on the phone and a second day in which I had to be available in my apartment for the set up. I demanded some sort of compensation for the one week I had to sleep on this faulty mattress before they could replace it, and the customer associate suggested that they were providing me a benefit by waiving the set up fee for the replacement. Why would I have to pay a set up fee for a replacement of a product that was defective due to their error??? Eventually they gave me a $75 refund, which was pretty insufficient but I had few options at that point. Ultimately, I only rented furniture for the convenience factor (we relocated from overseas and needed furniture during the time our own stuff was being shipped to the US). This was an extreme inconvenience for me. Fast forward - I decide to terminate my contract early, they miscalculated the early termination fees. I broke down the cost of the difference in rental and it was just wrong. When I wrote to inquire about it they acknowledged they were wrong, but with no explanation beyond that. Were they just trying to pull a fast one on me? On the whole, avoid this company at all costs. Company is inexperienced (why sell a "Bedroom Set" that doesn't include the basics such as box spring), furniture is cheap crap from China, the "Household Goods" package is Ikea crap that I could have bought for 1/3 the price of one month's rental. Look elsewhere if you need rental furniture. read more

I just moved from my home in SF to a rental in Oakland for a temporary length of time as my home in SF is remodeled. My existing furniture wouldn't fit so I decided to rent furniture for this temporary need. The website sign-up flow furniture selection process was a breeze. The crew was at my house on time within 2 days of placing my order. Flawless service! Now I have a fully furnished house without really having to lift a finger or fork out a ton of cash. Great service, great product! read more

Great place to rent furniture, great selection and awesome service. We need to end our contract early do to COVID and they were very helpful and accommodating. The movers were very professional and moved all furniture out within 2 hours. read more

Great customer service! I ordered temporary furniture until our own things arrived from an overseas move. The furnishing were good quality and in good condition. CasaOne was responsive and efficient in arranging furniture and all via their website. They were reachable by phone when needed as well. One of the beds was too soft and they were able to quickly arrange to swap out for another. Thank you! read more

Excellent selection of furniture and very easy to order online. The delivery came on time and the drivers wore masks, gloves and booties. We only needed to furnish a property for 3 months and I love the fact that we can extend the term if needed. We've had no issues whatsoever and I highly recommend CasaOne if you need to rent furniture whether it's for regular use or for staging. read more

I went to the show room and Casa One staff were very helpful and allowed me to pickout furniture for a bedroom which was very reasonable priced. The manager actually suggested cheaper priced furniture because I told him price was the main issue. But it was still beautiful modern artistically designed pieces: mattress and frame, dresser. night table, lamp. Really excellent. I have had the furniture for more than six months and I think I will continue to use it, because it is way better stuff and than I could afford to buy. Delivery was very easy and the delivery guys were excellent in their attitude and their service. read more

they provided amazing service and an amazing customer experience. Thanks Javed and Casa One!

My sister and 2 boys are in town for an extended stay this summer. Air mattresses, sleeping bags and couches were not going to cut it. I placed an online order and I was able to schedule a delivery within a week. The setup​ crew were professional and made sure everything were set up properly. They were on time for delivery, assembly, disassembly and pick-up. Responsive via phone as well as via email. Love the selection and flexibility of their offerings. read more

I was skeptical of CasaOne at first. The initial fees were too high for me but Ozajr gave me a call and worked with my budget to give me a good price on initial delivery. I lived in their extended service zone so the hang up was the higher delivery fee. But Ozair was great and worked with me. The helix mattress I got was amazing and the frame was really beautiful and high quality. The set up was on time, quick and the delivery guys were very thorough. A year flew by before I knew it and Casa one gives you the option to return the items or purchase them. I loved the mattress so much I decided there was no way I was giving it back! Javed worked with me and set up a really reasonable payment plan to purchase the items and was so kind in working with my budget. I was automatically billed a pickup fee but Javed was nice enough to apply that fee to the purchase price. Overall the experience was really great and what really stood out was the customer service, especially of Javed. I can't recommend them enough for anyone who maybe doesn't have the budget to furnish your home outright, CasaOne is a great choice and everything I got was really high quality. read more

I needed an extra bed and mattress for family visiting for an extended period of time. CasaOne to the rescue! They had a wide variety of options and were very resourceful and knowledgeable. Delivery was prompt and efficient. I was able to track their location and it helped me plan my day. They even cleaned up and made sure everything was to my satisfaction. The furniture itself is good quality and feels sturdy. True to their word! I was very impressed with the overall experience and how easy they made it. Definitely recommend. read more

This is a great company to work with. We rented furniture for 6 months while awaiting custom ordered furnishings for our new home. They were super professional, on time and careful when moving things in and out. The furniture was clean and comfortable and the rental enabled us to host our families for Thanksgiving and Christmas. Can't say enough good things about the service. Thank you Casaone! read more

CasaOne was a great find in helping with our move from London to Marin. We needed furniture for 2 months while our belongings shipped from the UK. The furniture was fresh and fit out style, much better than the competitors - and much better priced. Totally satisfied. read more

best way to furnish your house without paying higher rent charges. Furniture quality in awesome. they deliver within 48 hour.