Jesse and Tawna are AMAZING!! They are both so helpful and informative and will do dang near almost…read moreanything to make the customer happy!!

Best Pawn shop ever!! Will keep coming here everyone there is so helpful! Grateful customer…read moreservice! Always fine what I'm looking for.

These people are nothing but scam artists. I use the word artist very loosely. To make this clear…read moresince there are two stores in the Fort Worth area this review is for the store on W. Berry. They took advantage of a young girl right in front of me. They sold her a tv and wanted her to buy their "protection plan. She declined and asked about the remote. Guy went to the back of the store and brought out a remote. After her purchase she left and the guy turns and says, " I guess she should have bought the protection because she's not getting anything from that tv." (As he laughs at his on joke.) After I heard that, after them already being rude I left without purchasing anything. Now jump ahead 2 days. I'm at the hospital and run into this young lady. She actually works there. We start talking and come to find out the tv did not work and when she took it up there to return, they denied her return and blamed her for the tv not working. That's some super shady shit but since she can't do anything about it and she's out 200.00, I thought more people should know how these people do business. Deplorable behavior.

Great customer service. Friendly staff, works well with customers, and very helpful with questions…read more I'lll return.

Great place for speedy cash. No BS, friendly, and fair. Reasonable rates and terms. Highly…read morerecommend.

The associates of purple heart pawn shop are hard working and they are very nice.... I enjoy doing…read morebusiness with the purple heart team and I'm hopefully looking forward to be doing more business with them... If there's anything you need feel free to call purple heart pawn or come to a location near you...

I went here and bought red dead redemption for xbox. Got home found out there was only one disc, it…read moreneeds two. Tried to get a refund the next day, didn't happen. Wouldn't even exchange. I'm so disappointed especially because me and my family have spent so much in here. Won't be coming back, that's for sure. Make sure you check what you're getting. They will rip you off if they get the chance.

Do not do business here. Liars. Tried to come pay in full for an item I pawned with them only to be…read moretold I couldn't get it. But I could make a payment on it. But not get it out even though I had more than enough cash.

If you are looking for a safe and friendly environment to buy or sell gold or silver, then look no…read morefarther, Tom and Chris are there to assist you with whatever you are looking to do. Their pricing over spot are more competitive that the vast majority of other big-name dealers in the DFW area! They also do jewelry repairs. I highly recommend Cowtown Gold & Silver!!!!

I'm always treated excellent every time I come in there. I used to sell gold at the pawn shops but…read morethe pawn shops act like they live for telling u that something's not real. After I was treated rudely at cash America and told that my necklace wasn't real gold I went to cowtown and it was 18 k and it sold for $1000. I recommend this place bc they not only provide great customer service they are knowledgeable about coins. Also I feel they're very honest. Every jeweler in DFW wanted $100 to change my watch battery but cowtown did it for $10.

Never really walked into this place. But I called to find out if they have inhouse jewelers that…read morefix your diamond prongs. The gal was nice enough on the phone. I asked one more question and to say that, I was happy I found someone, obviously she was busy but hung up on me instead of saying i'm busy.

Amazing Service! Patrick was knowledgeable and professional…read moreevery step of the way. I was looking for a particular watch for my husband and he found it in 2 days. We texted to set up the purchase, I ran in, bought it, done.. even offered to wrap it beautifully for me. Highly Recommend!!

They have several of our pieces of jewelry and guns and with in the last six months what we do…read morebring them that is solid gold or good jewelry they refuse and come up with stupid reasons! As soon as we get our stuff out I'm done dealing with this store!!!

I took out a ring on lay away and my husband went to go make a payment we had to that day to make…read morepayment and the lady said she couldn't find layaway even when given name and phone info ( she didn't ask for drivers license) she said ring must have been put back and asked for paperwork to verify. Then I came back with him to get to the bottom of situation and asked to talk to manager. When it's what was happening she told employee to look and coward away she didn't stay to smooth over situation at all and was not professional then they " found it" after I handed my id to them. And let us do payment. How convenient if I would have been like oh well they would of scammed me. I'm sure they have scammed others out if their money, because if we hadn't made payment ring would have been lost and my down payment also. Don't do business with these guys. Last time I ever step foot in this establishment and they take advantage of people because they are biggest lawn shop in area. I warned y'all

This concerns a single store Cash America location 2436 FM 1960 Rd. Houston, TX. 77073…read moreI've conducted business at this location over time with no problems however a new manager took over about two months ago and under her management I have experienced nefarious incidents, I went in to extend a pawn ticket that I was unable to retrieve before its deadline so to maintain and not loos your item you are allowed to pay a month of interest. I only had tow items at this store, I explained extensively what items I was paying for and yet the employee put my money on the item that was not even due yet due to the fact the item he applied it to had just been pawned two days earlier and was not even due yet! so my Item dropped! meaning now they can sale or you can buy back which you will pay much more to get your item back, in discussion with the manager she says theirs nothing she can do, which I did not believe under the circumstances if my employee makes a mistake which jeopardizes my customer as a manager I would be compiled to make my customer whole. and she goes on to say she could see that I had visited another location and she couldn't understand why they didn't tell me I was about to loose a item at her store!?!? so she's calling out another store for poor customer service but want do proper customer service for a mistake that happened at her store, this displays her insincerity and to me her complicity in this out come. she even went as for as to say to me it is your responsibility to check you receipts before you sign them, I stated I had not experienced any problems in the past and trusted the integrity of the establishment up until now. fast forward I went into pay on the same tickets again and the same thing happened with a different agent, this screams directive from management twice by two deferent employees? not a mistake! and as we are doing the paper work she tried to double the amount I had borrowed to over charge me for the loan I caught it before signing. these people ant right do no business with them!!!

This place is great. It is not a lowly, pawn shop type of place. Very nice. Beautiful coins and…read moregreat people. For a college graduation gift, rather than the typical $100 bill, I spent less money for an exquisite coin. Ask for Matt. He is very helpful and professional.

If your looking to sell any kind of silver coins don't go here. If I wasn't In a tight spot I would…read morehave walked out. This is exactly a coin pawn shop because what they pay is ridiculous..Half spot. Now there selection is nice because I like coins so it was interesting. Maybe even to get a particular coin but don't sell yours there and expect anything but a kick in the nuts

Very poor experience, wouldn't recommend unless you have no other choice. News flash, it's a pawn…read moreshop. They need us alot more than we need them. Basically called me a thief without any tangible reason to. Im a business owner who was trying to sell an old piece of jewelry. BTW the jewelry only fits my teeth. NOT a thief, terrible customer service. Happy to take my business elsewhere. Try the Purple Heart on the Westside. Much better service. Ask for Danny.​​