Best experience throughout the whole buying experience! Shoutout to Robert and Taylor they made the…read morewhole experience easy and pressure less. Couldn't be happier with the purchase !

Well, well, welllll!!!! I had been doing my research on becoming a Toyota girl again. Proud to say…read moreTemecula Valley Toyota made it happen! It's been a long time comin' and it was time to let my beloved V8 Big Bertha move on to her next life. My life has changed in the last 13 years, and so the need to downsize became a priority. I worked with Moises Nunez. I wish I could give him 5 stars, but I had to take one off only because I didn't get the truck I originally wanted. He sent me a picture of the Wind Chill Pearl TRD Sport and I said I would return in a few weeks for it. We'll, but the time I came back it was sold! =( I was really bummed, and I also had a list of things I wanted. He did make up for it, though, so it's going to be a solid 4 stars from me. I ended up with my second choice, which is the Heritage Blue. It I had the money, I would not have thought twice about the beautiful Wave Maker Blue TRD Pro!! I just drool over it, lol. So I ended up leasing the vehicle since I wanted options, and I may want to get a different vehicle altogether by the time this lease is up. Moises did tell me I could come back sooner if I wanted to and he would have my white truck!! Lol I said I'd hold him to that, haha! The process went smoothly and even though it was a rough start at the financing office, I was in and out in under 30 minutes. I had an appointment in San Diego and they worked quickly to get the paperwork done so that I could leave. They were even gracious enough to give me a loaner to go to my appointment ao that I wouldn't add more miles to my SUV. Overall, I am happy with my new truck. They gave me a sweet deal I couldn't pass up. It came with running boards, but I didn't like them so I found a pair online and brought it back ti the dealership where Moises himself put them on for me. Now THAT is great customer service!! One last thing I requested was a blue bow (because everyone always has a red bow) to be on my truck when they delivered it to me. They came through!!! Haha! I will definitely do business here again when the time comes! Thank you to Moises and the team here at Temecula Valley Toyota!

Came for a dealer trade and it's one of the nicest dealers I've ever seen. You can tell they take…read morecare of their clients and crew. Shout out to the people responsible for the bottled water, espresso machine and the mouthwash in the bathroom. Wow!!

While I had been to Paradise Cadillac for a rental, this was my first experience with their service…read moredepartment. The online check-in had a few hiccups, and I wasn't found in the system when I arrived. Nevertheless, despite a very busy 7 a.m. service department, I was greeted warmly and professionally. After a short wait, I met Aubry. She was friendly, professional, and clearly knew her stuff. Since I'd had the vehicle shipped from Florida, I explained what I wanted serviced. She took careful notes, provided an estimate, and told me the work and complimentary wash should be completed by 4 p.m. Aubry kept me updated by text throughout the day. Shortly after 4, she called to explain that although they could finish that afternoon, she didn't want the technician rushing the transmission flush. We agreed to let him finish it properly the following morning. I appreciated that. I didn't want the job rushed, either. Before 7 a.m. the next morning, Aubry messaged me that the car was ready. When I arrived, another associate offered to walk me across the lot to the cashier when I wasn't sure where to go. That small gesture was indicative of the entire experience. I was taken care of promptly, and Aubry personally drove my car up, greeted me with a big smile, and handed me the keys. I was extremely pleased with the service and, especially, the people. I'll be back because of Aubry's attention to detail, but it's obvious the entire team is on point. Thanks!

I've dealt with plenty of dealerships over the years, and this was hands down the best service…read moreexperience I've had. Temecula Valley Buick GMC was efficient, professional, and easy to work with from start to finish. Everything moved quickly and communication was solid the whole time. Quinn (my service advisor) was great. He kept me updated, followed through, and made sure everything went smoothly. No stress, no runaround, just a really well-run service department. Highly recommend.

In my search for a Sierra (EV) truck for my pest control company, I visited Temecula Valley Buick…read moreGMC. Jerry, the sales representative, demonstrated exceptional patience and attentiveness, providing comprehensive answers to my inquiries regarding the vehicle I was considering. His assistance in selecting the appropriate truck was invaluable. I wholeheartedly recommend Temecula GMC for your future vehicle purchase. Please do not hesitate to contact Jerry for your needs.

I purchased a vehicle yesterday from Hello Subaru of Temecula, and I wanted to take a moment to…read morerecognize my sales representative, Josh, for making the entire experience such a positive one. From the beginning, Josh was professional, responsive, and extremely easy to work with. Before I even came to the dealership, he sent me a detailed video of the vehicle, answered my questions, and made sure I had the information I needed without ever making me feel pressured. That level of communication and transparency made a big difference and gave me confidence in making the trip to see the car. Once I arrived, Josh continued to provide excellent service. He was straightforward, personable, and genuinely helpful throughout the entire process. Buying a car can often be stressful, but Josh made the experience smooth and comfortable from start to finish. I also want to recognize Matt, one of the sales managers, who went above and beyond during the financing process. After the initial financing was arranged, Matt took the extra initiative to call the bank back and ask if they could offer me a lower interest rate. He didn't have to do that, but he made the extra effort on my behalf, and I truly appreciated it. I also appreciated the other sales manager who helped complete the transaction and provided me with a USB drive containing all of my purchase documentation. The entire process felt organized and professional. The vehicle was exactly what I was looking for, and I felt that I received a fair deal. Most importantly, I appreciated the way I was treated throughout the entire process. Josh was outstanding from the first interaction through the purchase, and Matt's extra effort with the financing was the kind of customer service that deserves recognition. I would absolutely recommend Hello Subaru of Temecula, and if you are looking for a vehicle, I highly recommend asking for Josh. Thank you to Josh, Matt, and the entire team for making this such a great car-buying experience!

Unfortunately I didn't end up buying the car, but Jen was great! If there was any way I possibly…read morecould've, I would've, and because of her Ill be back!

Car shopping can be such a harrowing experience, so I was genuinely surprised with how smooth the…read morewhole process was for us to purchase a new car. My husband wanted a specific model in a specific color ("Ether," I think?), so it had to be custom ordered from Japan and shipped to California. He had been working with John Cunningham, who gave him frequent updates about the status of the car from its time in the factory all the way to its delivery to the dealership. Already, it felt like John was putting in a lot of work for us. When it came time to the actual purchase, John was extremely professional and kind, but was also upfront with everything. Then, the transition from sales to finance was extremely smooth with very little wait time. Despite having a lot on his plate, Christiano Valencia from finance was extremely accommodating and also very upfront - he did not try to saddle us with unnecessary add-ons or anything like that. He was authentic and honest, AND he gave us very helpful advice on things to get and what to avoid should we ever have to buy another new car in the future. All in all, we left the dealership with our brand new car and my husband is such a happy camper. Despite us having to drive 100+ miles to this particular dealership, I really felt it was worth it based on our experience. Both John and Christiano are professionals of the highest caliber and I am so grateful to have been able to work with them. 10/10 would recommend.

We came in on a Friday without an appointment just to walk the lot and ended up really liking a…read more2024 Lexus TX 350 Premium. We asked to test drive it, and while our salesperson was nice, he seemed distracted and preoccupied with his phone throughout most of the test drive. Afterward, we discussed the vehicle, provided our information, and were told he would follow up with us on Sunday. We never heard from him. We noticed the price had been reduced online and, still interested, reached out ourselves the following Wednesday. Unfortunately, the communication from there was disappointing. Responses were slow, my husband's name was spelled incorrectly, and our questions about pricing were not fully answered. At one point, we were told that "educated buyers" come in before Labor Day to avoid losing the vehicle they want. I'm not sure what was meant by "educated buyers," but the comment came across as unnecessarily condescending when we were simply trying to discuss pricing on a vehicle we were seriously considering purchasing. We eventually discussed a quoted selling price and specifically asked for an itemized out-the-door quote. The quote we received reflected a higher selling price instead. We asked for it to be corrected and, as of writing this review, still have not received a response or updated quote. This isn't about the dealership not agreeing to the price we wanted. If the quote given was their lowest price, that was perfectly fine. The issue was the lack of follow-up, attention to detail, and overall communication. We were prepared to purchase and genuinely liked the TX, but at this point we've decided to take our business elsewhere. It's unfortunate because ultimately it wasn't the price that lost the sale, it was the experience. Happy to say we were able to get a TX 350 Luxury from another dealership within 48 hours of initiating the inquiry.

My go to place for Exotics! I've transacted with these guys…read morea few times and they always take care of me. Aaron is my go to guy, hit him up for any exotic needs!

Had a terrific experience purchasing an Audi RS6 from here! Aaron was extremely responsive and easy…read moreto work with. It's very clear they cater to enthusiasts and you'll find an amazing curated selection of cars. I would not hesitate to buy from Aaron or WCE again.

Highly recommend coming to this dealership! I found myself in a an unfortunate situation with a car…read moreI had financed from another dealership and was in desperate need of a new car. I was expecting to drive of the lot with something that may not have been new but was at least better than what I had, however they truly made magic happen. I want to thank Ernesto, Evan, Marco, and John for their help getting me in a brand new 2026 Honda Accord. Their exceptional professionalism and sincere care for what was in my best interest through a difficult situation was like no other. I cannot thank them enough and I'm so happy with the outcome. This dealership is a place I will confidently recommend to all family and friends to in the future, as I know they will be in good hands.

I've been buying cars from Jozef Petricko for over 15 years, and he consistently exceeds…read moreexpectations. He is kind, knowledgeable, and--most importantly--honest, which is something you don't always find in this industry. When my mom was ready to purchase a new car, I was so happy to see Jozef at DCH Honda of Temecula. He helped her find the perfect vehicle at a fair price that fit comfortably within her budget. What truly stood out was the extra care he took to include my dad, who is handicapped, in the entire process. That level of thoughtfulness meant a lot to our family. Jozef genuinely cares about his customers, and it shows in everything he does. If you're looking for a great car-buying experience, I highly recommend stopping by to see him.

4/6/26 I brought my niece here looking for a decent used car. Our preference was Toyota or Honda…read morebut we came across Dennis (Salesman) who found us a 2023 Kia Forte. It had low miles and looked very clean. We went on a test drive and ended up buying this vehicle. Dennis is very knowledgeable with the KIA lineup. He is professional, patient, and willing to work for a deal. My niece was happy. I would advise anyone looking for a car, to know your credit worthiness and be prepared to haggle, as this seems to be the way this dealer operates. Finance department, Daniel, was nice but sent me negative vibes. I'm not sure what it was but I didn't like the vibe, in there, at all. Spare tire was missing and so far Dennis promised he would get her one. Funny, as this was a CERTIFIED PRE-OWNED KIA. If I were to ever buy another car from KIA OF TEMECULA, I would definitely ask for Dennis. You should too! 5 STARS FOR DENNIS!

I went here to test drive a used Telluride. The sales guy was absolutely fine but the finance guy…read morewas a complete jerk. Here is the email I received from the sales guy followed by my response: "Dear Richard, I enjoyed meeting you, and hope I was able to answer all your questions effectively. At DCH Kia of Temecula , we are committed to exceeding the expectations of our customers, and I will do everything possible to ensure that you are completely satisfied. We know that buying a new vehicle is an important decision, and we are committed to helping you make the right choice. Please do not hesitate to call, or stop by, with any questions you may have concerning the vehicle we discussed. Sincerely, Thanks, Carlos" My response: Hi Carlos, You were totally fine. I really liked the car and was hoping we could have made a deal. Unfortunately, your finance guy was not so accommodating. In fact, I found his attitude and demeanor quite demeaning. I felt that he did not respect my wife or me at all. He was quite dismissive and rude. After we left your dealership, we ended up buying a 2026 Subaru from down the road from you. We drove almost 3 hours to test drive that car and your finance guy couldn't even be bothered to actually use his voice and talk to me. He had to push pieces of paper in my face. He came off as arrogant. How dare he not have the minimal amount of tact to at least talk. Just rude. At any rate, I ended up with a new car instead of a used one, I could have gotten a new car from you. Maybe he thought I wasnt serious about getting a car but when someone drives from that far away, they're serious.

10 STARS FOR CHRIS BENNETT!!!…read more Alrighty, yall ready for a story?! So a couple months ago, I originally had my Jeep towed to the Elsinore dealership. After dealing with the horrible customer service there (I USED TO WORK THERE IN SERVICE) I asked them not to touch my car and not to go further and I would be towing it out. I show up Friday to tow it out. They have it in a bay and I asked them to release it to a tow truck. It was all in text and writing so not my problem that they don't listen to direction. To top it off, the following Monday the advisor they called me and said he needed more time with my vehicle... My vehicle was towed out the previous Friday... Way to keep track of what you're doing. I towed it to Temecula to Chris Bennett!! I had my water pump repaired for over $800 at Elsinore about six months prior. She has overheated quite a bit... (4 times now in her 6 years) Backstory, I have a 2020 2.0 wrangler with 140,000 miles now, no extended warranty. Lifted on 35s but no recalibration. No engine modifications. When I say Chris went to battle for me, I cannot stress enough on how amazing his customer service skills were and are. I will forever recommend him and I am back now to do my first oil change on my brand new engine that he was able to cover under consequential damage warranty from my water pump going out. Yes, she was in the shop for just over a month. But it's all worth it. I did have to prove my maintenance records, and again like I said earlier, I did used to work for a Jeep dealer so I do know how to take care of my vehicle. But patience is definitely a key and taking care of your cars in the right way can definitely help. And Chris is the best service advisor on the planet!!!! Thank you Chris for taking care of Sally girl. We are forever in your debt!

Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.

I've bought a lot of cars over the years, and this was hands down the best car-buying experience…read moreI've ever had. Adrian was fantastic to work with--friendly, honest, knowledgeable, and never pushy. He went above and beyond to make the process easy and stress-free, and I truly appreciated all the effort he put in. The entire team at Temecula Hyundai was professional, welcoming, and genuinely cared about taking care of their customers. Buying a car is usually something I dread, but this experience was completely different. Thank you, Adrian, and the whole crew, for making it such a positive experience. I highly recommend Temecula Hyundai to anyone looking for a vehicle.

Went yesterday to test drive a Tucson hybrid Car batteries…read moredead on several vehicles on lot Took over 45 minutes n still salesman could not provide a vehicle for me to test drive Unacceptable If zero stars were an option