Walked in, told them I needed to update my bios, and they gave me a usb free of charge. I didn't…read morecatch the name of the person at the front but he was very nice!

I had a hardware issue with my gaming rig. I thought the motherboard was ruined but I screwed…read moresomething else up while cleaning the inside of my PC. Anyway, I brought it to Cybers Geek today. Right away DaDa attends me and runs a diagnostic. He had to wipe the hard drive clean. He had my PC ready in 2-3 hours. The price was reasonable. I strongly recommend Cybers Geek. They're closing their South Gate location either this month or next, so visit them soon or go to their Long Beach store if you want top quality service.

Update: I wanted to update my last post because our precious interaction was a miscommunication. We…read morecleared it up and I drove over there after work yesterday and complete the transaction. He was very friendly and even waited until 7pm, way after his 5pm closing time, for me to pick up the MacBook. He waited even longer while I went to an ATM to withdraw money, which I really appreciated. Overall, very satisfied with my purchase, it was a great deal and in great condition for a great price. Would highly recommend this place and come back again.

I have been a loyal and satisfied customer for years. Right in the middle of a 6 month long…read moreproject, my computer died. I took it in to the owner, who's said, he would repair my computer (and save my urgently needed files/program). When I got my computer back, I immediately saw that was files were missing.I have left many messages regarding this matter, without the benefit of a return call. Disappointed and shocked.

I brought my PS5 in to have the HDMI port repaired. Ruperto was very helpful and the rest of the…read morestaff were amazing as well -- they fixed the issue quickly. I was pleasantly surprised by the fast service and will definitely return.

FANTASTIC SERVICE. These guys delivered on my new PC build. I brought in all the components and…read morein just one day, I get this beast back. I appreciate the great job they did. I had previously seen some less than favorable reviews, but when you I drill down on these individual's other reviews, they seem to come across as Prima donnas. I'm glad I had a favorable experience. 20 stars review!!!!!

This location is sadly one I will never return to, because there is no notion of customer service…read more All of the workers are texting on their phones and HIDING from talking to customers. You can't get any help, it's like a game they play to avoid customers and laugh about it. The Managers. Wow. A middle-aged lady who was nice, was just not helpful at all when I tried to exchange a tv WITHIN the warranty. Even with my receipt in hand, she turned rude when I asked her to listen to my issue. She said "Geek Squad is NOT my problem call corporate." No. They need to work in tandem. What a nightmare!

my playstation controller took a sh_t so i had to make an 8pm trip to best buy (i have crops to…read moretend to, iykyk). apparently i was not alone in my endeavor. this poor crew was swamped at 8:30pm, they close at 9:00pm. one customer was running three of them in circles, but despite his demeanor the crew remained polite and dedicated to assisting him - and the rest of us. they had both colored controllers i wanted in stock and plenty of base white / black controllers. i copped an open box (excellent) to save a few bucks and it came in perfect condition. cracked a few jokes with the employees and left a happy camper.

Don't go here! It's a dummy trap. They have no clue what they're doing and have horrible service…read more If you're not computer savvy they'll take your money. Hardly speak a lick of English.

Olivia!! Thank you so much for your help printing this evening!! You are a life saver!!read more

I've come here for about a year, mostly for the printing services as I'm a university student, and…read moreto buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development.

First time I came here was 07/08/24. I was looking for help because my PC started crashing and…read moregetting BSOD. I came to these guys and they were easily able to pin the issue and explain the resolution in a timely manner. Just recently I've come back for a new issue and yet again they were able to help me figure out my problem. Highly recommend these guys if you're unsure or need a second opinion on any issues.

Excellent computer repair place. Edgar and his staff are knowledgeable and professional. I would…read morerecommend them to anyone for fast- reliable service and wonderful customer care. There is no better place in the area than Hi-Tek Solutions!

Great Place to work, location moved several years ago and I have been trying to update without much…read moresuccess. Almost everyone in this office is approaching or past 10 years of employment...that says a lot!!