Christian Brothers Automotive staff is always excellent with Their services and extremely detailed…read moredigital inspection that they provide. i had a check engine light come on and it kept flashing; they ran a diagnosis on my vehicle and found I had a random cylinder misfire. Chandler asked for my authorization before any repairs were made Aswell as keeping me updated throughout the time of the repairs. Best part about the experience i was able to get my vehicle back the same day. Thanks Again guys!!!

Christian Brothers Automotive have been around since 1982 and had opened a location on the east…read moreside of Orlando, Florida on East Colonial Drive (State Road 50). I had received a coupon in the mail and decided to give this franchise of Christian Brothers Automotive a try with an oil change. The coupon was for just under fifty dollars for a full synthetic oil change (I believe it was $49.99). After the extra quart of oil that my car required and taxes and all, it was just over sixty-seven dollars out the door. Not a bad price. The staff was very friendly, professional and helpful. Great customer service is definitely a great thing. They also offer a free shuttle if you live within ten miles of the location. This made it very convenient. It was a great overall experience and I also liked that they had a Kuerig and I enjoyed a nice cup of hot chocolate. Overall, I will give here give stars.

Josh was able to diagnose my car last minute with his packed schedule. The fuel pump was the…read moreculprit and he directed me to the right place to get the part in a very reasonable price. The labor charge was a great value as well. He has a lot of passion in his work and knowledgeable about all car types. Thanks for your help once again, Josh!

My husband and I love to support family owned businesses. Thoroughly searched for mobile mechanics…read morein our area and came across Josh. Mixed reviews but majority were favorable so we gave him a try. Own a 2012 Nissan Sentra that began overheating. He informed me he charges $85 for diagnostic which was no problem. My brother had already taken a look at the car and informed me it was most likely my Thermostat, thermostat housing, and possible radiator flush which I relayed to Josh but wanted a second opinion to be sure. First diagnostic appointment canceled due to weather (it never rained) but that was fine. He came out the next day. He looked at the car less than 10 minutes, informed my husband what was suspected was the problem and requested the $85 for the hour. I inquired if he could perform work that day and he declined since he had an appointment scheduled directly after ours and did not want to overlap. I paid for the full hour (reluctantly), inquired what parts were needed so he could complete the work, and scheduled a maintenance appointment. A discount was provided since he charged for a full hour but did not give us a true diagnosis evaluation of the vehicle. I purchased the parts and he came back 3 days later to service the vehicle. After evaluation, a heater hose was also needed which was no problem. We ran out, retrieved the part and brought it back. Josh installed all the new parts and the car was still not operating properly. There was still a leak detected by him. He determined the large thermostat housing in its entirety needed to be replaced. Of course I am frustrated because I feel if he had evaluated the vehicle more, actually gave the vehicle a thorough inspection during the hour we paid for, we could have ordered all parts at once and the job been completed during one visit. I still paid him the requested amount, gave a small tip because time went over what was anticipated, and Josh informed us once the part came in he would come out to complete the job that has been paid for. We received the part, reached out to him this morning, and now his schedule is completely full. This has been in going on for 9 days. I paid for a rental for a week which should have been more than adequate time for this repair but here we are 9 days later with no working vehicle, and a mechanic whom we have paid to come to our home TWICE with no results. I will update when/if makes it back out to complete the repair but for now I would caution you to look elsewhere.

I had an excellent experience with Josh. He diagnosed the problem quickly, fixed my car the same…read moreday, price was very fair. It's rare to find someone honest and reliable in the auto world. I highly recommend him to anyone that needs quality work done.

Josh is always very helpful, upfront and friendly! He's gotten my Land Rover back on the road and…read moresafe for me. He's been awesome to work with and always there when I need him! Highly highly recommend! Great prices as well, very fair

About three months ago, my mother and I purchased a vehicle from National Auto Mall. At the time of…read morepurchase, we relied on the dealership's representation that the vehicle had been properly inspected and was in safe, road-ready condition. Unfortunately, a recent experience has revealed a serious issue that raises major concerns about the quality of their inspections, workmanship, and post-sale customer service. We recently took the vehicle in for a routine oil change. Once the car was lifted, it became immediately clear that the protective undercarriage cover designed to shield critical components of the vehicle was not properly secured. Instead of being correctly installed using the proper hardware or replaced if damaged, the cover had been held together with tape. This is completely unacceptable, unprofessional, and potentially dangerous. This is not a minor cosmetic issue. The undercarriage cover plays an important role in protecting essential parts of the vehicle from road debris, water, and damage. Using tape instead of proper fasteners or replacement parts suggests that the vehicle was either not properly inspected before being sold or that corners were knowingly cut. Either scenario is extremely concerning and could pose safety risks to the driver and passengers. After discovering this issue, I made several attempts to contact management at National Auto Mall to address the situation and seek a resolution. Each time I called, the manager was either unavailable, "busy," or did not answer. To date, I have not received a return call or any follow-up communication. The lack of accountability and customer care after the sale is just as troubling as the issue itself. This experience has significantly impacted my trust in this dealership. A vehicle purchase is a major investment, and customers should not have to worry about improper repairs or hidden shortcuts being taken underneath the car--especially issues that are not easily visible during a standard walk-around. Because of this, I strongly advise anyone considering purchasing a vehicle from National Auto Mall to take extra precautions. Do not rely solely on appearances or verbal assurances. Make sure to thoroughly inspect the vehicle, including checking underneath the car or having an independent mechanic inspect it before finalizing your purchase. What you don't see can matter the most. I hope this dealership takes responsibility, improves its inspection standards, and provides better communication and support to its customers. This situation could have been avoided with proper workmanship and honest, responsive management.

Great process from Start to Finish! Really helpful with everything I needed and was the perfect car…read morefor me and my family.

Had my windshield replaced and it was billed directly thru my insurance. Technicians were…read morecourteous,professional, knowledgeable and helpful. Easy process from start to finish. Highly recommend for all auto glass needs.

I recommend them without hesitation; they work well and super fast, and it was the best price I…read morefound on the market