We have just purchased our 4th vehicle from Cocoa Hyundai…read more Our sales person, Dan and the sales manager, John, did a great job of getting us into the vehicle we chose. Brian in finance closed the deal and we were quickly on the road.

Sold a lemon car. Shakes and told it's the profile of new car. We have had 3 sets of tires on car…read moreand HQ Hyundai says there is an issue. We have to work through Hyundai Corporate and it's been a month niw. The owner At Cocoa is worthless, won't take or return calls. We have had 7 cars from there in the past 20 years and recommended friends and family . This is a 65K car, not a small expense.

Great customer service. I bought my car from there about 2 years ago and the only reason I'm having…read moreto get a new one now is because of a wreck. I will be returning to them for another car.

From the owner: Used Cars and services, Buy here pay hereread more

I had made an appointment to get my Ridgeline recall completed today at 7 am. In the past I have…read morehad good experiences in the Service Department. The gentleman, who never introduced himself, took my car for the repair and said it will take two hours to complete and he didn't have any technicians on site until 7:30. I get up early to get it done as quickly as possible, get a 7am appointment on line, but Space Coast doesn't even have techs available until 7:30 and a job that they advertise as taking one hour and ten minutes in the recall literature is going to take 2 hours here. NO THANK YOU! Took my truck back and will have this service done somewhere more professional. Stay away from this dealership. I don't know what's going on there, but you can feel the negative attitudes of the people who work there.

Worst experience dealing with sales and management team. 5 days of back and forth and they had no…read moreintent to sell a car.

Everyone was amazing. very helpful. highly recommend buying your'e next vehicle here.read more

Dishonest - I don't normally leave reviews, but seriously, listen to the 2.5 rating they already…read morehave. I chatted with Bobby through Facebook looking at a Honda crv, the photos were great and the car really was clean and well taken care of on the interior BUT they had is listen for 170k miles when in reality was was 194k which is 20k miles more and it wasn't an old listing which means they knew the miles and weren't honest. They also stated "NO RUST" sure there wasn't much rust on the exterior body but the undercarriage was completely full of rust and had holes. There also was an oil leak when they stated it had "no problems ready to go" staff was meh, they had us look at the car alone

I purchased a 2002 Sentra from them a few years ago. I am just about done paying them off and I…read morehave no complaints. They worked with us on payments and the car runs great. We have had some issues but it is a 2002 and we were able to fix the repairs ourselves. Would recommend to anyone who needs a buy here pay here place!

If I could give them less than 1 star, I would. This…read morebusiness is a nightmare. I bought a car from them. It was a LEMON. I had to repair every major part of this car. You are forced into repairs with them, with their half priced "warrantee." Every month there was another repair, bring my car payment from $250 to over $400/month, for a junk car. In the end, I let them take repossession of the car, bc I could no longer afford it, and they STOLE $500 from my bank account, using the debit card info I had trusted to them for payments. DO NOT do business with this company. It is run and employed by dishonest, greedy people. YOU WILL REGRET IT. In the end, you will pay more than double, for a junkyard car, and they will rip you off in every way possible.

I have known Steve going on 14 years now. He's definitely a very kind and understanding person and…read morehe's most certainly a man of his word. He often goes out of his way to help his customers, I when I said that he is always willing to go out of his way, I'm mean from the day you make your initial down payment on your vehicle, until the day you make your final payment, he is there for you. He's definitely a man of integrity, which isn't something that you come across easily these days. Don't get me wrong, he's has a business to run, and he's tough when he needs to be. That being said, he will bend over backwards to take care of his customers, he is just that kind of person. 14 years has passed since I first met Steve, and I still think back on my experience with purchasing from RJL fondly. Additionally, Steve personally picks out each vehicle he sells, really takes the time to purchase the best cars for his customers, then services them to make sure they are in top running condition, and finally, he sells them at a reasonable price. I've heard customers say, on numerous occasions, that their experience with purchasing a care from RJL has been so great, that they now refuse to purchase their vehicles from anyone else but Steve. I actually went by went by RJL recently (after 14 years...) and I can safely say that Steve hasn't changed one bit, he's still the super awesome, easy to talk to, and kind hearted person that sold me one of my favorite cars to date (a 96 Mitsubishi Eclipse), he's still the same, hard working, caring person, that was so good to me all those years ago. He cares not only for the quality of his business, but for his overall reputation, for his customers, for his employees, and he's also one of those rare business owners who genuinely cares about offering his customers a quality product and at a reasonable price. You can pretty much guarantee that any vehicle you decide to purchase from RJL is going to be a good one, he's not one to cut corners at the expense of his customers, if anything he put's the needs of his customers above all else, even his overall profit from a sale. If you are considering purchasing a vehicle from RJL, please take my word for it and don't hesitate to purchase from Steve. He has a great selection of quality vehicles, competitive pricing, and offers excellent customer service, service that I guarantee you won't find anywhere else. On top of all of this, he's actually cares about his customers, and that is not something you find everyday... especially when purchasing a car.

Today I went with my friend to pick up the car he was supposed to buy. He had been in the lot 2…read moredays prior to purchase it, but it had a problem with the power steering. He called every day, and even went back to the lot to make sure they knew he was serious. Today, he was there at 830 to buy the car, and someone else arrived AFTER him, offered a few dollars more and took the car, right out from under his nose. This dealer is no kind of business man, and should be put out of business. A Man is nothing if he doesn't have his word, and the car dealer assured my friend, he could have the car, when it was ready to sell. Do yourself a favor and do business with someone else.

My husband and I had a GREAT experience at their location in Cocoa. If you want a no sales…read morepressure, knowledgeable and friendly time buying a car/truck, make an appointment with Moises Baldanza! We did not have an appointment, all sales associates seemed very welcoming as we walked in and Moises was ready to help. From beginning to end, we bought a car we are very happy with. Special mention to Jim, foreman of service department, who helped us resolve a small issue very quickly. Thank you. Highly recommend.

Very nice facility, friendly people, quick service although I was quoted a outrageous repair cost…read morefor a half hour fix and then was also told I needed a over thousand dollar repair that according to another dealer whom I trust wasn't needed and was told was not under warranty. I felt completely scammed and had no work done, I fixed the problem myself in twenty minutes.

I almost never go to a dealership for service when it's not warranty covered, but this was a unique…read moresituation. Grok diagnosed my issue, but none of the local auto shops could get me in, and my car was dying at intersections. Kia got me in the same day that I called, concurred with the Grok diagnosis, and resolved the issue before lunchtime... and bonus, didn't charge me an obscene fee. Sure they offered additional service up-charges. Sure they tried selling me a new car. Sure their WiFi was unusable for Zoom calls over VPN. But most of that was expected. Thank you to Dustin and the rest of the team who got me ready for a road trip. Much appreciated!

I am submitting this complaint regarding Jackson Kia in Cocoa, Florida, due to serious concerns…read moreinvolving misrepresentation, failure to disclose mechanical defects, and improper handling of diagnostic information that prevented accurate evaluation of my vehicle. In November, I purchased a 2019 BMW X3 after the sales representative insisted it was the only vehicle I could qualify for and repeatedly described it as "perfect" and "excellent" for my high‑mileage work needs. I was not shown any alternative vehicles. Immediately after leaving the lot, a TPM malfunction appeared. When I returned the next day, the General Manager dismissed my concerns, told me I "should have asked better questions," and refused to unwind the sale. He offered only three fuel fill‑ups and told me to return in three months. Between the purchase date and February, I had to add oil twice and coolant twice. On February 15, the vehicle experienced a Drivetrain Failure on I‑95, entered limp mode, and became unsafe to drive. It was towed to Jackson Kia. The dealership reported nine diagnostic codes, later increasing to fifteen, despite claiming the vehicle had passed a "200+ point inspection." They also admitted they do not have a BMW‑certified technician or the proper diagnostic tools. Critical issue: Before I could tow the vehicle to a BMW specialist for proper diagnosis, Jackson Kia erased all diagnostic codes, preventing BMW from reproducing or identifying the failures. This destroyed essential evidence and obstructed independent evaluation. I believe these actions constitute misrepresentation, failure to disclose known or discoverable defects, and improper handling of diagnostic information. These issues have created significant safety risks and financial hardship. I do not recommend this dealership to anyone who is looking for a reputable dealer. Nothing can change my mind at this point. Take heed, and go somewhere else.