I lived in and around Warrensburg for half of my life and I've had to use my auto clubs many times…read more(out of gas, flat tire, tows, etc.) almost every time my auto club was called when I was near Warrensburg they'd send Tip Top. I got to where when I'd call I'd say "You'll send Tip Top for me, won't you?" and they would. During the icy Christmas weekend, I got stuck and again AAA called Tip Top for me. This time it took a little longer than usual (an hour), but they had me out in about 3 minutes. I'm sure I wasn't the only person having car issues that day so an hour isn't bad considering I was 15 minutes away from Warrensburg anyway. I've always felt confident in the service they provide and that they'll do their best to help me out of a situation.

Excellent customer service! My roadside assistance sent them to me and even though Kia sent them…read morethe wrong direction on the highway the driver was very polite, happy go luck, and professional. He quickly changed my tire and told me where to go to get a new tire so I continue the 2 1/2 hour journey home. Very pleased with the service, did I mention that this took place after hours on a holiday weekend. I would highly recommend this tow company.

Great Job... Independence Specialty Tow. With a 15 minute…read morearrival and the Professional Service you offer .... Outstanding....

got a letter from the regarding a vehicle that we traded in back in 2021 that for some reason is…read morestill registered to me. I contacted the tow company and told them that. they told me the actual owner was sending title in to get it transferred. today i got a certified letter regarding the vehicle. I called DMV and they told me i can disregard the letter or since i was registered owner of the vehicle i could pay whats owed and get the vehicle. I called the tow company again and they told me even though im the registered owner there is a 2nd lien holder ( notice of sale)on it and only that 2nd lien holder could get the vehicle. DMV doesnt show a 2nd lien. if i cannot get the vehicle then why keep sending me letters on it? im not responsible for any tow bill or storage

It's never a great day when you need a tow truck, but I was glad this company came to my rescue…read more I don't ask for much: arrive during the window promised, be courteous, and don't damage my car. All went beautifully and I was able to get on with my day. Thanks! Highly recommend your service.

This tow service can help you with anything you need. They do lock outs , break downs, tire…read morechanges, wrecks, tow off, etc. Low price and great customer service.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

We tried to order a Ford Transit from their 'transit specialist', Eddie Bowers, but was a terrible…read moreexperience. I will break it down... Pros: - Ed does know a lot about the vehicle. Cons: - If ordering from out-of-state, be ready for a disaster. - You will NOT get a straight answer from them/him about what the ACTUAL price of the vehicle is. - Communication is a DISASTER! _____________ Writing this to warn others when considering ordering a Transit through them since they are close to the factory. Be warned!

Went in for an alignment. They recommended that I did not get the alignment today and repair all…read morethe parts that needed to be repaired on my front end. They took me in their shop showed me what needed to be fixed did not pressure me to fix it there and I plan on going back when the front end is fixed so that they can do the alignment I appreciate that they didn't do the alignment and charge me for nothing.

Not only did they help us out when we where in accident on I 70 they towed us to best place mean…read morewhile he was very kind to myself , wife and two teenage boys. Since we exhausted all my friends and too much to haul all our stuff by any car lift services he offered to take my family and luggage all the way from Blue Springs to Gardner after he was off duty. Great man and great company. Thanks a million.

My car was impounded by the police And all I had was bill…read moreof sale I bought it legit from a salvage yard they gave me the run around and just kept my car after lie to me for days rude people they just stole my car basically and I'm missed but they can steal from you notarized every thing THIEVES !!!!! Not right

If you need a work vehicle like a van, utility truck or the like, this is the place to get it…read more Prices are fair and the people are solid.

A dishonest dealer. Please don't do business with this company. We purchased a used car for our…read moreteenage daughter from Henne. We stopped at the gas station after picking up the car and gas leaked from the tank. We immediately called him and he said he would fix problem. He kept the car for a day and told us that it was repaired. To make a long story short, he never fixed anything. We ended up spending hundreds to put a new tank in car. We had the car inspected prior to purchasing and it needed a front wheel bearing. He told us he had this done at Firestone in Grandview. After the gas tank incident I called there and they said he did not have it fixed. He is a liar and a dishonest car dealer.

Did a great job on the repair and communicated the entire way through the process and turned it…read morearound quickly. Even cleaned the vehicle inside and out afterwards. Great service.

I also get my car fixed at crash champions and have a great experience every time. They work…read moredirectly with my insurance company so I don't have to do anything but drop it off