Called them and asked to get in same day...it was an unexpected day off. They worked me in and were…read moreso nice and kept me updated on everything they had to do. They were honest and made me very comfortable. I know where my jeep will be serviced from now on! Thank you!

From the owner: Your Universal Chrysler Dodge Jeep Ram carries all of your favorite Chrysler, Dodge, Jeep, RAM,…read moreWagoneer models, including the RAM 1500, Jeep Renegade, Jeep Cherokee, Ram 2500, Dodge Journey, and Jeep Wrangler to name a few. Our dealership has been providing our Higginsville, Columbia, Kansas City, Lexington, Odessa, and Warrensburg communities with quality vehicles for over 20 years, and our new owner just took over. We are excited to see how our dealership grows in these upcoming years. Come on over to our dealership to not only find quality trucks, SUVs, and sedans for sale, both new and pre-owned, as well as other top automotive services such as vehicle financial packages. We work with a variety of different lenders to ensure our customers are receiving the right financial aid for their budget and credit score. We also have a highly trained service team that can help with routine vehicle maintenance such as oil changes and tire rotations as well as more serious repairs for the engine and transmission, to name a few. We also certify all of the pre-owned vehicles that come across our dealership. That means that every single pre-owned vehicle on our lot has gone through our rigorous 120-point inspection process. If you see a pre-owned model on our lot, it has already passed this inspection. We value transparent communication and full honesty at our dealership.

The good: Friendly, non-pushy staff. Easy financing…read more The Bad: While I do understand buying 'as is' is a risk...They do not make sure the vehicles are maintained. All the money I had saved to get my vehicle registered has been spent to fix repairs. Every week something is going wrong with the car. So be prepared to drop money on getting maintenance done.

Metro Motors sold my son and I a 2020 Nissan Altima, and within 30 days and only 130 miles,…read morediagnosed with blown head gasket, and had to have new motor. MMKC told us to go to Kelly Tire's to get it fixed, and they sent us elsewhere. MMKC offered NO HELP financially to a $5800 repair. DO NOT go to this dealer. Bad news!

I bought my GMC Yukon two and a half years ago from Randy Curnow in Cameron. My buying experience…read morewas wonderful, but I'm writing this review because my experience with the service department has been fantastic over this entire time. When I take my car in for routine maintenance, I never feel like they are trying to take advantage of me to get extra work done that I've seen in the past with other dealers. They are honest, and I trust that when they tell me I need something done, I do. I took my vehicle in for a recall update (which they reached out on to schedule) and they found a slow leak in one of my tires and repaired it without charge. I will continue to bring business to them. Hayden and Jake do the best job as advisors in that department. Thanks, guys!

If I could give 0 stars I would. I will not do business here again. Yes, I bought a Ford Explorer…read moreat this GMC, Chevy dealer. They put me and my family in an unsafe situation and upon returning the car to 'make it right' they only allowed a trade. Then tried to not even cover my loan or give me the $10,000 I put down on the car (only got the loan covered). I am still out money and I only had this car for 3 months-used with 16,000 mi. A noise started and it should have still been under manufacturers warranty, but upon the dealership look over to find and fix the problem, more problems appeared and ultimately deemed unsafe to drive. Things you wouldn't have just noticed with a naked eye if you don't know a lot about mechanics, things that were never noted on the Carfax, things that this dealership said they checked-which they obviously didn't. This car had a complete engine replaced and a lot of things were not correctly replaced or where they should be or connected at all...upon further investigation I found information on the carfax that wasn't there 3 months earlier - long block- you bet your ass I wouldn't have bought this car if I knew that, Ford will not cover this shotty work which was also done at a ford dealership! But to top it off, I truly believe this dealership, Randy Curnow knew some of these things when they sold me the car. I know I had it for 3 months, but if something had happened to me or my family in this car, you would have been paying a whole lot more! I am disgusted, I am disappointed, and you put me in a financial rut and I also was without a car for nearly two weeks trying to figure all of this out. But I can tell you this, if this was your family, you would not be okay with this outcome either. There is way more to this whole situation, but this is a little jist of the story. Randy Curnow swore Pettijohn Ford was going to fix it and have it covered by warranty even though another Ford dealer wouldn't and it had been noted in the ford database of the issues and that warranty would not cover it... check the Carfax people, and even call ford, because I promise you this car was not fixed! DO NOT BUY THE 2024 FORD EXPLORER THEY CURRENTLY HAVE FOR SALE AT THIS DEALERSHIP. VIN 1FMSK8DHXRGA03540-THEY DIDN'T EVEN DO ANYTHING TO FIX THE PROBLEMS ACCORDING TO THE CURRENT CARFAX AND FORD. IT IS NOT SAFE! And I do not want someone else to go through what I had to.

On 28 March 2026 while traveling to Tulsa Oklahoma from Medina Minnesota with my three sons and…read moredog, my GMC Yukon transmission disintegrated on I-35. I was stranded on the side of the road about thirty miles from Independence Missouri. My insurance Company notified a towing company who had the vehicle towed to Robertson GMC. The dealer ship was concerned that my family was stranded so they sent a man named Ray with his SUV and picked up myself, the dog and my three boys and took us to the Bass Pro shop in Independence Mo to wait for my father to drive from Tulsa to Independence to get us and take us to Tulsa while we waited for our Yukon to be repaired. Since it happened on a weekend the repair could not begin until Monday. I have to acknowledge Chris the assistant service manager who came in on his day off to sort out the details of repairing the vehicle so they could hit the ground running Monday morning. Now that's customer service. The assistance and caring attitude of this dealership sets the standard for customer service. I would like to thank Mike Robinson for setting the cultural climate of excellence, compassion and unity that this dealership operates in. The cohesiveness and team work I experienced by those employed there is a rare commodity these days. I want to publicly recognize Robbie Brook Service manager, Chris Assistant Service manager, General Manager Tim who called Ray to transport us to Independence and Roy Gates who drove us. Chris kept me informed about the progress of getting a new transmission installed and working with the warranty personnel. To say the process went smoothly would be an understatement. The process was flawless and the new transmission was installed in an expedient manner. I also want to thank the mechanics who installed the transmission for their expertise and knowledge. Your excellence in service is commendable. I picked up my Yukon Wedensday and drove it back to Minnesota. I am happy to say we have had no issues with as of today 3 April 2026. It is operating flawlessly. I highly recommend this dealership and the culture of excellence they have set for their community. Thank seems insignificant, but it is from the heart! KWE Tulsa Ok

We bought a 2025 Hyundai Tucson and to make the deal go through. We asked to replace a panel piece…read moreon the back door liftgate after having it for five days they said they couldn't replace it because the damage underneath was too bad. but didn't offer any other solution or money or anything back these guys are not men of their word. Don't trust them.

Had a really nice experience buying here today. Mike Gard was upfront and honest. Financing was…read morestraight forward. Very little upselling... I was impressed how they asked me what was important to me in my new car... unfortunately they didn't have a car in their inventory that hit each of my "wants". To my surprise, they found one close and delivered. Great place to do business.

Fraudulent activity alert! They sold me a vehicle with a clean title that turned out to be an…read moreundisclosed TOTAL LOSS SALVAGE vehicle.

Hayden Harris is a great salesman, and he really went above and beyond to help us get the best deal…read morepossible. We got a 2017 Honda Accord from the Blue Springs, MO location. It came with a great package at a great price, and far better than expected financing. I would highly recommend shopping for your next car at Universal Auto Plaza! -Greg M. Gardner, KS

We've experienced Universal Auto Plaza recently , Blue Springs and Odessa…read more We bought a GMC SAVANA. Many dealerships could learn from their customer service, quick response and customer care . We had the pleasure of Melissa ( ?) handling our after purchase needs . So friendly, professional and willing to go the extra mile. We enjoyed looking at their low mileage vehicles and new cars . Great prices . Great experience . Service department is top notch

Took my daughter's car in for accident repair, was told it would take 5-6 days. 4 weeks later the…read morecar is still not done and now a unknown completion date. Could be 3 days could be 3 months. No sense of urgency, no attempt to source parts, just sucks to be you. After threatening to take the vehicle somewhere else had the audacity to charge a restocking fee for parts they said they could not get. No one should ever take their car there for body shop repairs. You may never get it back. They cannot be trusted.

Did a great job taking care of my recall that I had on my SUV. We will be back for oil change etc…read more The dealer on noland rd lost our business.

I've taken my vehicles to be examined there a few times and they've always been very honest…read more They've never asked me to do something that I didn't need done, very trustworthy place.

Just had post a short message thanking Jim for the prompt, professional, honest service I received…read more I was very impressed and will definitely be back .