This was our first visit to the island of Kauai and wanted to stay in an area on the east side of…read morethe island. After looking at prices and reviews we decided on this location. We arrived early in the day so we're not able to get into our room but the staff held our luggage and recommended a few places to eat and watch football. Once able to get into our room which was on the 3rd floor looking over the pool area but far enough away from the noise. The room was quite large with a great kitchen area with granite counter tops and nice appliances. Also a large bathroom with tub and separate shower area as well as two toilets. It was a one bedroom. There was a small lanai off the bedroom and you could open the sliding door from the living room. There was also a washer/dryer in the room. The view from the room looked over the whole pool area which has a winding pool that you can walk around over to the main pool. They also had gas grills to use and many people did. One note is if you open the sliding door in the living room area and don't match up the line in the top of the doors, the air conditioning doesn't go on. We thought the air conditioning quit. After calling the front office someone came within an hour. Told us about the line. We also had an issue with the washer and after a call to the front desk a maintenance person was there within an hour. The staff we interacted with were very friendly and very helpful. Giving us recommendations for a place for fresh fish to grill. There is also a small restaurant which we tried a few nights for some drinks and appetizers. The views of the ocean are great. There are also chairs to sit on the beach area and enjoy the water. The beach is not large but very clean and nice to relax at. There is a shopping center across the street to buy things for the condo. We will stay here again next time in the area.

Beautiful, spacious condo with two master suites and 3 bathrooms. Views are gorgeous from the…read morebalconIES. It's a newer 2005 property that is well-maintained and our condo G302 had access to the most gorgeous sunrises. Beach is not recommended for swimming, but the complex has a beautiful pool that the kiddies will love. I appreciate having a well-appointed kitchen that gives you a lot of flexibility in planning your day. Safeway is conveniently across the street.

I'm so glad I spent my week here! I was looking for a stay near Kapa'a and this Sheraton happened…read moreto be part of the Costco Travel bundle with rental car and flight so I gave it a try. They have ample parking, the lobby is large and welcoming, and the staff are friendly and helpful! The pools are spacious and hot tub is clutch. I also loved their direct access to the beautiful beach. Their wrist band room keys were very convenient. My room was perfectly furnished and the features were clearly well kept. I would definitely book again.

Bathrooms are infested with mold and we saw mice at the Crooked Surf for dinner in addition to the…read morenonstop cranes that drove by the pool all day. The attached photo was finally taken on my fifth sighting of the crane after I could no longer ignore the noise. We had to ask for body soap, shampoo, towels, and robes multiple times throughout our stay. Sheets were changed twice throughout our whole week of visiting. Truly disappointed and will never return. Especially for our honeymoon and first ever Bonvoy experience.

Stayed her for 3 nights, though I wished I would have stayed here all 5 nights. This is a…read morebeautiful property and probably one of the nicest in Kapaa. Walking in to the lobby felt like we were at a premium resort and definitely put us in the right mood. There's a bar and Hukilau Lanai right in the lobby. You can make reservations through Open Table for the restaurant. There's no valet that I saw when we pulled up or a bellboy to help with your bags. Or at least, I didn't see one or ask for one. The check-in process was normal, but after checking in, you are directed to go see the Concierge. I waited a good 15 minutes just to find out that since I'm a member, he doesn't have access to my account and was asked to come back in the morning to talk to someone that does. I wish that all Shell properties would stop this practice altogether. It's already enough that we spent hours traveling to this beautiful property and want to get to our rooms to unwind and freshen up. We do not have time to sit through some kind of pitch. Because I didn't see the Concierge the next morning, they sent me a text and also placed a door tag on my door to remind me to come see them. First off, you're on vacation and do not want to spend an hour or two sitting through some kind of pitch or upsell. I don't know what the point of the wristbands was for, besides not having to carry the room key with you, it was pointless. So I would ignore going to the Concierge altogether. I don't know what was in the Welcome package and didn't want to fall in to that trap, so I just ignored having to go see the Concierge. The property grounds had 1 large pool, 2 smaller 1.5' deep pools and a jacuzzi. There were also a couple of grills and a bar by the pool, which was great. And I saw them being used throughout our stay. There's a nice walkway to other properties or to the beach. Unfortunately, there's no beach access right on the property. Parking was free and you didn't have to hang any parking permit on the car. One big drawback is that there are no elevators. So you'll have to lug all of your items up the stairs. We stayed on the 3rd floor and had our luggage and stuff we bought at Costco. I wished they would have turned on the A/C in the hallways to help with the heat. It was stuffy by the time we got to the top floor. Luckily, the A/C in our room was working well. Our suite was nice and big with all of the amenities needed for our stay. We even did some laundry on our last day and there were 2 packs of detergent provided. We had bath & pool towels in the room. WiFi was just ok, it wasn't the fastest being at 20mbps up and down. It's fine for 2 people, but could bog down with more devices. One of the best things about this location is it's right across the street from the Coconut Marketplace. You'll be able to find pretty much anything you need there. We stopped by here on our way out to Waimea Canyon and also picked up dinner at the store in the deli area. Was also able to grab some souvenirs and shopping on our last day. We've only stayed at Poipu our last 2 visits, but would definitely come back here again. If you decide to come here, ignore going to the Concierge please and don't believe that you need to get their wristbands. We were able to walk around the property and nobody stopped us.

Clean, comfortable rooms in a stunning setting on the Kaua'i coast. I've heard that resorts are no…read morelonger allowed to build so close to the coast, so this is a real gem, especially if you want to get right out on the beach for a beautiful sunrise. The pool area and all the landscaping is especially lovely. All the staff we interacted with were very nice, especially when I lost an item and the front desk gave us a call later for a status update. Parking is easy and convenient, and the Coconut Marketplace with ABC store within walking distance really made this location awesome with easy access to shops, grocery, and food. We really missed the convenience later in the trip at another resort. Downtown Kapaa is also a short drive or walk away. The lack of elevators is a major downside at this location, however. For our party, staying three floors up with no elevators was inconvenient but doable, but for others it could be impossible so please be aware and call ahead if this is an issue for you. I did hear that the resort will be undergoing a renovation soon, and I sincerely hope elevators are a priority.

From the perspective of a lifetime Hilton loyalist who has stayed in many Hilton Garden Inns in my…read moretime, this is better than most. It has all of the requisite HGI necessities such as clean, standardized rooms, available breakfast made to order, and a price point that does not break the bank compared to big resorts on Kaua'i. I had a comfortable stay here with easy parking, a comfortable room, and good wi-fi. It doesn't hurt that you can see the ocean from some rooms and that the property grounds have some unexpected nice touches such as a koi pond water feature, a spacious airy lobby open to the outside, and easy self parking for a fee. In this genre of Hilton portfolio hotel, it hits a bit above its expected weight. What keeps it in the 4-star range (instead of 5) is its location. It is relatively near Lihue and the airport (about a 12-15 min drive) but far from any of the major resort spots that Kaua'i is really known for (like Poipu or Princeville). Its location is just a couple of minutes drive outside of Kapa'a and if you are not looking for a high end vacation resort experience, this will suffice as a place to lay your head with confidence while helping you respect a moderate budget. It is not cheap by most HGI standards but it is reasonable by local Kaua'i lodging standards. A rental car is a must if you choose to stay here because there really is nothing around you within easy or safe walking distance. That is a problem if you are here to be a tourist and see some sights and places that The Garden Isle is known for. It is this location that keeps the pricing here down but the inconvenience factor high. I liked this property for what it was and I would stay here again if my reason for coming to Kaua'i was for anything other than a higher end resort experience. I'm sure there are even cheaper places to stay on this island but then again, I don't think that the Salvation Army has a loyalty program or a koi pond.

4/29/26: Weeeellllll, this place ia the motel 6 of Hiltons. This hotel should NOT be classified as…read morea "Hilton" property. We were locked out of our room (cottage 3121) for forty five minutes yesterday, because the battery to the outside door lock died. Then, later that evening, we had to call maintenance again because the inside lock is broken. 4/30/26: we decided the price was not worth this crap hole. When we went to check out and cancel our week reservation, they didn't even try to remedy any situation. We are Diamond Hilton member's and there are pretty much zero perks for us loyal customers. Still had to pay $25 a day for parking! Like....come on. Pro: bed was comfy We ended up booking a airbnb instead. So we'll be paying a little more for our trip, but its worth it. I would seriously avoid this property if you can. But if you are on a budget, it might be okay. Make sure to look at all of the reviews!!!!

After a failed attempt at staying at a different property on Poipu that turned out to be ant…read moreinfested (ants were literally crawling all over the bed, walls, floors and shower), my wife found Aston Islander available for a VERY last min booking on the same day at a reasonable rate. Check-in took awhile, but the front desk people were super friendly and provided us a complimentary bottle of wine when they heard that we were staying for our honeymoon. Daily housekeeping is apparently not offered, but we did ask that fresh towels be provided daily. This request was hit or miss, and we often found ourselves needing to go to the front desk to ask for a change in towels the next day. The room itself is surprisingly spacious and clean, although older and dated. It was quite amazing to wake up to the sight of the beautiful Pacific Ocean right outside our patio window every morning. Although the waters on this side of the island were not protected and too rough for us to think about jumping into the ocean safely. We were told that seals and sea turtles would occasionally make their way onto the beach, however this was apparently more of a rare sighting and never materialized during our stay. We actually just wound up going to Poipu most evenings to see the sea turtles come in to rest on the beach. There is a DVD machine near the front desk where you can rent movies for free. And a Playstation in the room to watch the DVD's with. However, the dual shock controller definitely had taken a lot of abuse and would just rumble randomly whenever the power was turned on. And most of the buttons either did not work or would only work sporadically. There are no elevators here, despite the various buildings being at least 3 stories tall. We wound up having a 2nd floor room and found ourselves hauling all of our heavy luggage up multiple flights of stairs. If you are elderly or disabled, you should definitely request a 1st floor room. Additionally, they do not have any real lighting on the outdoor common areas that connect the rooms with the front foyer. Instead, there are just the small, garden solar lights stuck into the ground along the paved path. This is honestly quite a safety issue as the area is literally pitch black at night as you're either leaving the property or coming back. With only the small lights on the floor to guide your way while you hope you don't trip over any cracks or unseen objects. The hotel has a large, private parking lot that is shared with the nearby businesses on the same property lot. However despite the large amount of parking spots, we constantly found ourselves needing to circle the lot looking for a free spot whenever we returned back later at night. We suspect that some locals may be using their parking lot for temporary/long-term parking, as we did see a few vehicles that had multiple tickets on the windshield during our stay with warnings of towing due to abandonment. Despite the tickets/warnings, we did not see any of these vehicles actually towed during our entire stay here. Despite the issues outlined above, we did overall enjoy our stay here. And would recommend this property if you're looking for a slightly more affordable option than many of the high-end resorts that dot this island.

I recently had the pleasure of visiting Kauai for the first time and stayed at the Aston Islander…read moreon the Beach. Booking through Costco was a breeze, and I felt like I got a good deal. Overall, I'd give my experience a solid three stars. First off, the staff was wonderful. Peggy at the front desk was the sweetest and made us feel right at home. The hotel grounds were stunning, with a beautiful pool area and lush surroundings. And those chickens? They were everywhere! A fun surprise for a first-timer like me. We had a garden-facing room on the third floor that still offered a decent ocean view. The room was a bit dated, but I loved having a little kitchenette with a fridge, microwave, and sink. Plus, the DVD rental in the lobby was a nice touch since every room has a DVD player. There were a few surprises, like no elevator, so lugging our bags up three flights was a workout. Our room wasn't ready when we arrived, but we got two free drink tickets for the Tiki Bar, which made the wait more enjoyable. However, the Wi-Fi in our room was spotty, and there wasn't much help available. Luckily, I managed to hop onto the neighbor's Wi-Fi to stream Netflix, though the local TV never worked, which was a bit of a bummer. The early morning rooster calls were definitely new for me, but I came to appreciate them as part of the island charm. Parking was tricky if we got back late, but on the bright side, the location was fantastic. We could walk to the Coconut Marketplace, and the vouchers and coupons we received were a nice perk. Overall, despite some hiccups, the beautiful island setting and friendly service made my stay memorable.

View from room E 103 patio is great. Basically same view from master bedroom…read more Good price with alot of amenities and central location. Beach had heavy waves so not swimable when we went in December. BUT! Literally on the bike path that runs along the east coast! Few homeless further up on path but they were not a problem and tidier than those in other states. Quiet resort with plenty of free parking. Heated pool and looks like it was just refinished. Hot tub didn't use but was working and was hot enough. Staffed pool area with board games to lend, yoga mats, beach/pool towels. Snack and soda vending machines. Walkable to all conveniences. Friendly staff. Barhroom towels are fluffy and clean (very white). 2 coffee sachets were provided along with some sugar and Creamer packs. Plenty of paper towels and toilet paper and soaps and shampoos. Icemaker worked like a dream. Came with cooking ware and plates and plastic water pitcher in fridge - yippee. Old school coffee pot and blender. Functioning oven and stove. We used one of the gas grills outside that has a light so you can see what you're cooking. Didn't get a message 1 week prior to checkin so was pleasantly surprised to find all comforts of home. Master bedroom was big with 2 closets. We stayed in the other bedroom with king bed and closet and bathroom just outside the bedroom door. Great set up for 2 couples or family. Wifi and TV worked perfectly. Place was clean when we arrived. It's an updated unit with island feel. It's not the Ritz but for the price and amenities we would stay again.

The customer service was pretty good, to where it was their saving grace as far as I'm concerned…read more The location on the island was cool, because it seemed like it was in the middle, so going to most places on the island was convenient. This place was recommended to us from a work colleague. Months ago my wife asked for us not to be placed in a room on the main street. Well, that just where we were placed. And it seemed like we were told to just accept it and like it. During a week's stay, we got to hear every fire truck, ambulance, etc. at any hour. Think you can enjoy a week of that for your vacation? I think I got better sleep on the plane home. We have stayed in Princeville, like 6-7 times in the past, and I think we'll go back to Princeville in the future. Honestly, I don't think I'd waste my time going back to that resort.

It's absolutely stunning. I attended a wedding here. The ceremony was beautiful, staff were lovely,…read morefood was excellent. We came back for the breakfast buffet the next morning, which I enjoyed even more than dinner. We also did an afternoon in a cabana on the beach which was a perfect day. The gym, spa and common area looked gorgeous, and I got to see the bride and grooms room - it was beautiful. Valet is $25 for a few hours and then $59 for the day, no self parking. Having said that, I absolutely would never pay $1000 a night to stay here.. who pays that?? Hard pass.

The hotel itself is stunning, and our room had an amazing view with a nice outdoor space where we…read moreenjoyed breakfast and listened to the birds. Unfortunately, the service and overall guest experience did not match the luxury price tag. The arrival experience was confusing. The valet area is congested, there was no one directing guests when we arrived, and it took several minutes before anyone acknowledged us. There is also no clearly marked front desk, so we weren't sure where to check in. everyone else was greeted with a kukui nut lei except for us before sitting down for check in. not that we wanted it since we live in Hawaii but we felt like we were treated like outcasts. We had ants in our room both nights of our stay. The first night they were on the countertop, and the second night they were throughout the carpet as well. There are no ice machines, and three employees we asked could not tell us how to get ice. We eventually learned that guests must call and have it delivered to their room. Signage throughout the property is poor. Other guests had to direct us to the beach, and it was difficult to find the adults-only pool. Families should also know there are no lifeguards on duty. hours are not posted. we had to ask about the hours for the pool and the weight room. While the setting is beautiful, the lack of organization, communication, and attention to detail left us disappointed. For the price, we expected a much better experience. the only saving grace was the beautiful gym that was open 24 hrs.

Great location and amenities. Quite low key atmosphere…read more The pools are great with a nice option for children . It helps keep things organized ands quiet.

The Princeville villas will surly help capture many memories and beautiful pictures! The serene…read morelandscape and ocean views are priceless. We loved our 2bedroom villa, while we had plenty of space the property itself is small enough that walking anywhere doesn't feel like a chore. Here is where we fall off and don't quite hit the 5 stars. Our villa was super clean. Toilets weren't fully cleaned upon arrival and they definitely didn't do a better job during our stay. The couch and blankets had a few mystery stains that grossed me out. Cocktails and the restaurant are insanely expensive. We are talking 28 dollars for a cocktail. Additionally the staff member Nancy (pool attendant) was rude to me. I wasn't able to locate a dry chair in the sun at 4pm. so I asked an employee for permission to use a chair near the cabana. Permission was granted but she wasn't happy about it. So asked me to move, while I didn't have issue with moving I did find it rather unprofessional of her to yell at me for not reading the sign and while she offered to help me when I asked to a dry chair on the sun she walked away ranting about my lack of awareness. To make matters worse the same employee had a separate issue with my husband in reguarda to pool towels. When I tried to address it with the front they weren't very helpful. All in all we did have a great week there and hope to go back.