Picked up my mother's remains today from Annette at this location who was very friendly and…read morehelpful! But the main person I dealt with was Sandra Morales, Funeral Director from the 6902 Loop 410 location. From the first day I dealt with Sandra she was compassionate and explained everything to me! She made the whole process much easier for me to deal with! God Bless her!

They are the most caring people. They keep in touch with you they make you feel like family it's…read morereally unbelievable. They made everything goes so smooth. Highly recommend them five stars plus

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

The service was good in the end, but it was sometimes hard to reach people initially.read more

Words alone could never express the gratitude I feel about Express Caskets. My Father passed on a…read moreThursday evening and I spent all day on that Friday at the funeral home and the Nursing Home picking up his items. I got home about 9 pm and started looking for caskets. I made many calls and either I had to wait until Monday to call back or I had to leave a message. You see, I didn't have a lot of time: the Funeral Home needed the casket by Tuesday. I found one company who could have shipped the casket in one day; but, I had to pay the shipping from the airport. Finally, after 1:00 am I reached Express Caskets. I spoke with a live person and was pleased with their selection, costs and delivery time. To make things even better, I was able to save a few dollars by making my payment directly to their account. Also, they were able to not only deliver by Tuesday, they delivered earlier than promised. I was finalizing the arrangements and went downstairs to wait when I was advised that the casket arrived an hour ago. I went downstairs to watch it be unpacked and was blown away by the quality. The Funeral Director asked me how much I payed and said the casket was absolutely beautiful. This is one of the most stressful times in life, not only emotionally but also financially because so many people take advantage. I am so happy for Express Caskets and their high level of dedication and honesty along with no delivery fees. They are truly the best!

This business scammed my uncle, now dead, into purchasing a casket from a place he had no intention…read moreof purchasing from. Never received the casket, no refund even though the owner keeps saying that he wants to make it right. Asked me to update my review if he could pay me through PayPal. Sent him an invoice and still no payment . First review was deleted. Do not trust this company.

My parents had pre-made arrangements at Porter Loring West a few years ago, and when my mother…read morerecently passed away, we met with James in the days afterwards to discuss her final wishes. James and everybody else on staff were absolutely incredible to work with. We were always treated with respect. Every step of the planning process was stress free and accessible. Our mother's memorial service was amazing and it's all thanks to Porter Loring West. I cannot thank them enough.

Had to say goodbye to a friend from high school yesterday…read more Porter Loring did a great job of hosting and directing a very large crowd and provided what felt like personalized service! Well done.

Everything was perfect. During one of the most difficult times in our lives, the staff and…read moreleadership team showed us so much compassion and care. Communication was excellent every step of the way, which gave us peace of mind when we needed it most. We especially appreciated having the entire funeral service dedicated to our family without having to share the space. Their kindness, professionalism, and attention to detail helped us honor our son beautifully, and we will always be grateful.

Being a repeat family to this establishment and two services being 3 months apart, it was so…read moreupsetting the way my family and I were treated while grieving my mother. A family should not have to go through extra stress on top of what they are going through. The funeral director we were appointed did not help things go smoothly nor did she handle situations the way they should have been handled, sad part is location manager knew everything that was going on and still we were allowed to be treated the way we were. I lost time with my mother the morning of our good byes time I will never ever get back. Because of an over sight that was not ours. It's sad that grieving families dealing with so much already can be treated badly, to go as far as to bribe you with a family car because of an over sight and to confront a family a minute before the rosary is about start to basically tell you, it didn't matter what you paid for things were going to go the way they needed them to go because of an over sight they made. My poor mother being moved from room to room, upper management only made things right after it was brought up we had a binding contract we had signed. So disappointed in this funeral home.

Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.