The best staff ever, we love supporting the Pet Shop! they always have everything we need and the…read morestaff are so friendly and welcoming. A lot of love is at this business! support small local businesses!

I love this pet shop. They carry the best items for your pets. Love to give a small business my…read moremoney before going to a giant retailer.

I think it's awesome that I can wash my large dog for a reasonable price. Very rarely do I have to…read morewait.

Brought my pup here 2x. 1st time was good, no issues. The 2nd time I pup seemed unfinished, not…read morebrushed thoroughly, nails were not cut well, and my dog got an ear infection. My previous groomer of 8 years was always good, never had an ear infection. But she is in Sac, so might go back to her. I would not recommend this place.

Who doesn't love going to a pet store to see the cats, other furry animals, and fish? They also…read morehave a good selection of pet food at reasonable prices. Ensure to sign-up for rewards and look for sales as you can save a lot on the items you buy for your pets.

Got up early in the morning to go here, had a fishtank filter die on me. Store opens at 9:00,…read morewasn't open until almost 9:30. The first employee i spoke to was extremely rude and unhelpful. Second employee was in a hurry to sweep and ignored me. Third employee helped me look for a correct filter for all of 20 seconds before disappearing and helping someone else. Wasn't helped or even acknowledged at the cash register so i set about 200 dollars worth of shit down and began to leave. First employee from before stopped me at the door and asked to see my bag, assuming Id stolen something. Will be shopping at other competitors from now on. Your business is built on the people who buy from you, and yet your employees have little to no concept of customer service.

What I like most about Western Ranch is the young people working there. They're always so friendly…read moreand knowledgeable. They really know the animals and care for them. The girls at the front know the kittens up for adoption very well. A young man recommended a particular rat when I was looking to purchase one as a pet. See a picture of Sniffy below! This rat really had a very sweet disposition. I didn't expect that young man to be so familiar with the animals when the many rats are likely destined to be snake food. I also had good luck finding medicine for kennel cough relief when Petco and Petsmart were out of stock. I didn't have as much luck looking for any outdoor dog kennels. They had a pretty limited selection due to external events. But the staff was very helpful. In terms of animals I've seen kittens, rats, mice, and chicks available. But it's not like 20 years ago when they had rabbits, budgies, and other small pets. I've heard from other dog owners they have events like photos with Santa and I've seen a long line for the mobile vet events. During the wildfires a year ago Western Ranch hosted a donation event. It may be a bit more expensive but it feels good to know I'm supporting a locally owned store that cares about its community.

Our experience with this store was remarkably poor. We were told one thing by an employee in…read moreperson, something different over the phone the following day, and then something different yet again when we arrived at the store -- including by the same employee we had previously spoken with. Had we been given accurate and consistent information from the outset, we would not have made the trip. Mistakes and misunderstandings happen. What distinguishes good customer service is how a business responds when they do. Here, the service was indifferent at best, and when we pointed out the contradictory information we had been given, the owner responded with hostility rather than any attempt to understand or address the problem. The most basic expectation a customer should have is that information provided by a business is reasonably accurate and consistent. Based on our experience, that is not an expectation I would have here. I would not recommend this store.

DOG GROOMING rating 10+ for Olivia. She did an amazing job grooming my mini doodle! However-PETCO…read morereally needs to update their systems. While my pup was getting groomed, I got repeated text messages saying she's rescheduled. And when I booked there was a 1st time "deal" either $ off or percentage. I don't recall but I followed the link. When I went to pay. The price didn't reflect the discount so I questioned it and the lady at cash register(not grooming area) made me feel "small" for asking-specifically, Theresa, the "leader" who was called to check into it. Honestly, the pricing was more than fair and Olivia did a beautiful job. I questioned it because-why advertise if you're not going to honor it???? Yup. Paid full price. Do better PETCO. It's the principal. Thanks Olivia-you made my girl beautiful

Grooming is inconsistent. I schedule grooming for my little dog and it always gets canceled. I've…read morebeen canceled 3 times. They send you confirmation text. Then actually send you a text if you cancel you need to notify the with 24 hours. It's so frustrating to be canceled last minute 1 hour before your dog grooming appointment. Assistant Manager wasn't aware of the cancellations being done by grooming dept.

Kiera helped me today with my EB Stone Compost...love that stuff. She was friendly, helpful, and…read morevery kind. Thank you Kiera! I just came in for soil but purchased more plants because of you! Large selection of plants, soil, pots, and other garden supplies. Love that they are open until 6.

Many beautiful pots and plants. Lots of parking in the back. Just know that if you purchase there…read moreare no refunds. Exchanges only. Awww. They had such a cute kitty for adoption.

Great feed store and amazing customer service, I would like to highly appreciate a young man by the…read morename of Rafael, he helped me pick the best selection of feed for my animals for a Great Value . Will be looking forward to coming back to the store. Ask for Rafael when visiting to experience and to have the best customer service. I highly recommend Higby's Country Feed, Thank you once again .

Friendly & helpful staff. Best price on straw bales too…read more Clean store easy to find items.

We had such an amazing time thanks to CMC Reptiles. It was a dream come true for many of our…read moreguests. There is something very therapeutic about stroking a snake or lizard or toad or even cockroach! Book CMC Reptiles for an occasion you'll never forget.

Hands down one of the best party experiences I've ever had! I hired Ed and his team at CMC Reptiles…read morefor my birthday, and they completely blew us away with their incredible reptile show. From the moment they arrived, Ed and his team were kind, professional, and so passionate about what they do. They brought an amazing variety of snakes and gave everyone a chance to interact with them in a fun, safe, and educational way. You could tell how much they cared about the animals and making sure each guest had an unforgettable time. My friends are still raving about how unique and fun the experience was. Whether you're planning a kids' party or an adult birthday like mine, I couldn't recommend CMC Reptiles enough. They brought such great energy and made the whole event feel truly special. Thank you, Ed, for sharing your animals and your passion with us -- you made my birthday one to remember forever!

I rarely take the time to post on review sites but when you find a good company- the 2 minutes it…read moretakes to post is worth it. We have two non-stop chewing golden retriever puppies-- Every bone we have come across from the store tends to break within 5 minutes, or they look interest in them. Superior Farms femur pipe bones are AMAZING. Not only do they last hours- they rarely break/splinter. ( and won't break the bank) Our dogs love them so much that we buy about a box every month. They are also perfect for stuffing with greek yogurt/peanut butter ect... My review is more about customer service though. Unfortunately they were out of stock on the bones I was looking for and one of their employees went above and beyond to help us out. They apologized and sent us an "inconvenience gift." It's hard to find good customer service these days and this company really cares about their customers. I highly recommend them to all puppy owners!

We dropped by to get a new toy for my sister's dog. They have a good selection and something in…read moreevery budget range. We ended up getting a toy for her dog and one for our dog, too. The store is well arranged, it seems a little smaller than many of the Petco stores I've visited in the past, but the inventory and variety are great. The employee we interacted with was friendly and helpful. It's pretty likely that I'll be back.

Of course we love Petco because it gated to the other family members. Besides the prices, the store…read moreis usually a good place to stop and check out.