This was my second time at Tire Shop and the second time they took care of me. Had the tires I…read moreneeded, great price, quality product, got me in and out quick. I highly recommend this spot if you need tires, a patch job, or any other tire service.

Quiero expresar mi agradecimiento a Oscar y Beto de The Tire Shop en South Gate, California. Aunque…read moreprefiero permanecer anónimo, quiero compartir mi experiencia con ellos. El auto de mi mamá necesitaba un reemplazo de radiador, y después de eso, el vehículo continuó teniendo problemas. Tuvimos que llevarlo tres veces más al taller, ya que cada vez surgía otro problema relacionado con el tema inicial. Quiero agradecerles por ir más allá de lo que se espera de un mecánico. Inicialmente, llevé el auto al concesionario, pero el presupuesto que me dieron fue astronómicamente alto. En The Tire Shop, se aseguraron de que el auto siempre estuviera dentro del taller y bien asegurado, especialmente cuando tuvo que quedarse durante la noche. Después de varias semanas de pruebas, diagnósticos y mucha dedicación, parece que finalmente encontraron la causa de este dolor de cabeza. Espero que esta sea la última vez que tenga que llevar el auto por este problema en particular, pero no me cabe duda de que este taller es de total confianza. Aunque su nombre es The Tire Shop, no se equivoquen: Oscar es un maestro en lo que hace, y él y su equipo siempre trabajan con dedicación y enfoque para garantizar una solución a largo plazo. A pesar de que el auto de mi mamá es viejo pero con poco kilometraje, se aseguraron de que estuviera bien cuidado. ¡Muchas gracias!

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Showed up at 8:45 am which is 45 minutes after they're supposedly open and they weren't then came…read moreback at almost 11 am just for the worker to rudely tell me he wasn't helping anyone. Won't be returning.

Great service. Nice and honest workers. Was in and out fast and did not overprice the service. Good…read morevalue.

I've been coming here for my oil changes for a while now, and I wouldn't trust anyone else with my…read morecar. He is always friendly, professional, and honest. His prices are very fair, and he's never tried to sell me services I don't actually need. As a woman, I've sometimes worried about being overcharged or talked into unnecessary repairs at other shops, but I've never felt that way here. He takes the time to explain what my car actually needs and what can wait, and I really appreciate that level of honesty and integrity. It's hard to find a mechanic you can truly trust, and this is definitely one of those places. I highly recommend this shop to anyone looking for reliable, affordable, and trustworthy service.

Honestly really disappointed with this place. I paid for an oil change and filter replacement, and…read moreI even brought my own stuff. Later on, another mechanic checked my car and told me nothing had actually been changed. The car was basically untouched, even though I paid for the service. They were still trying to overcharge for labor too, which makes the whole situation even worse. I wish I had taken pictures or checked everything right away because this is not okay. Just wanted to warn other people so they don't waste their time or money here. Definitely do your research and go to a different mechanic because there are way better and more honest places out there.

had an excellent experience at this tire shop. After…read moreshopping around, they offered me the best price on my tires without compromising quality. The staff was friendly, honest, and got everything done quickly. No hidden fees, no pressure just great service. Highly recommend!p

I called this place to get a quote on some tires that I needed. The person that picked up was so…read morerude talking back, he just hung up on me. Awful customer service.

This is my go to spot for anything tire related. I took my truck to get new tires installed and…read morealigned. Unfortunately the person that sold me my truck didn't properly fix parts and components and the guys at Express tires let me know and they hooked me up with a great price on parts and labor. They had much truck running that same day! If you need tires, rims or a break/suspension job pull up!

Bad service they weren't honest and they over charge…read more The financing program sucks they got me.

It was quick and no hassle. He was very friendly and the dog was the star of the show.read more

Do not go! Scammed me when i went to get a tire replaced, he told me to post a review to get a…read morediscount so I did but I've removed it and came to update you all.

Best price and best service!!!! The only thing you have to…read morewait long time.......... Other is all good

the few bucks you save gets eaten up by the missery of having to wait +4 hours…read more Costco I will never get my tires from any else, I'm so sorry I cheated on you. I've learned my lesson, will you take my business for life?