Mike was really great to work with. He fixed my problem in a timely manner at a fair price. He did…read morea wonderful job and I would highly recommend him.

Mike did a beautiful job fixing my car, looks amazing, Professional, done in a timely manner, kept…read moreme informed, very reasonable, and kind. I highly recommend. Best experience ever. Thank you Mike.

Fantastic repair and the quality looks like new on a 9 year old minivan. Prompt courteous service…read moreand did more than I ever would have expected. I would highly recommend Frameworks Collision. Estimate was what I paid and honestly much better than I could have believed possible.

I could not be happier with the service and quality of work! If anyone is searching for collision…read morerepairs, this is the place to come to. 10/10

Stay away. The long haired , sleazy looking manager tried to inflate a small touch up paint job to…read morea $17,000 project. He claimed all sorts of nonsense. Fortunately I'm not easily fooled, I'm a car guy and I know what things cost. In the end, I purchased $15 dollars of paint and did the repair myself . Avoid Castrucci Collision Center, a very dishonest business. I'd give them zero stars if I could.

This company has had my 2024 Trailblazer since early September. The contract that THEY gave me has…read morea promise date for completion listed as September 11th at 5:00 pm. As of this date November 26th. I still do not have my car back. I have gone through GM customer service and them with getting absolutely nowhere. I highly recommend that everyone think twice about purchasing a vehicle from Mike Castrucci Chevrolet. I put 10k down on this car and I have made every payment on time. Which is also financed through GM. Call me unreasonable, but, I feel as though they are in breach of their own contract. I have had no car to drive during the entire 3, yes I said 3 months. I will never buy another GM product. This type of customer service is exactly why people buy foreign cars. If GM wants America to buy American. Then prove to us. You people at GM and Castrucci suck! UPDATE NOVEMBER 29, 2024 First off I call to get an update on my car. I was told that the manager called but was unsuccessful in reaching me but yes my car is ready. LIE! I checked my call log on my phone no call from them and I looked back to the previous week. Anyway I didn't feel like arguing with them about it because I was on my way to our Thanksgiving celebration with my in-laws. I was supposed to cook due to my 81 year old mother in law was ill. So I just go to pick up my car. After picking up the car I drive approximately 4 miles and I started getting all of these warning lights saying engine failure and car overheating. I immediately pull over shut down my car. And call. The manager suggested that I drive my car back to them so they can look at it. Well I'm not that stupid so I tell the guy once again that the car is overheating but sure I will go ahead and drive the car back to them. He must suddenly had a brain charge and uhhh no I will call a tow truck. To make a long story short, they failed to put a part on the car during the repair. They did fill my gas tank up however, I suppose that's my compensation. I wish you could give negative stars for the review. BTW MY sick 81 year old MIL started the cooking. This company is employees by jerks!

Greg does exemplary work! He works seamlessly with insurances and made my car look like new again…read more Even the dealership that sold me the car said the paint job and blending was the best they had ever seen. They couldn't tell which door had been T-boned! I give my absolute highest recommendation to Greg and his team. I won't go anywhere else for body work!

I have used them twice before and am getting ready to use them again! Having trouble getting an…read moreemail estimates from them! Just about ready to go there and get them!

I needed to get the hood repainted on my Tahoe. They did beautiful work in a timely manner and…read moreexplained why the original clear coat broke down. They also explained what I needed to do to preserve the new paint. I was very pleased and will return there if I need any other body work done on my Tahoe.

The people are friendly and helpful. They do fantastic work. Could not tell where the damage had…read morebeen. It was like it was brand new!! Highly recommend!

Been going to Jessee's for almost 10 years now. Good work at a fair price.read more

From the owner: We specialize in automotive repair, Oil change, Brakes, A/C, Tune ups, ect., you name it! We also…read moredabble with tractors, mowers, and trailers. We now have our C-Store open once again! Come on in for all sorts of snacks, jerky's, candies, and local craft beers, plus the regular stuff. We also have Eight O'Clock coffee!

After another car hit mine, I had to wait three weeks to get an appointment at Gerber on Columbia…read moreRd in Landen for an estimate. Then I was given two months more wait to get a repair date. After waiting all this time, I was called three days before the repair appointment to tell me the parts were not ordered, The manager had decided to require me to pay directly for the parts, and be responsible for any damage during shipping, or if the parts didn't fit properly. While waiting for my repair date, I also received notice from my insurance company that they were cancelling my claim because they never received any paperwork or estimate from the body shop I had listed on my claim form. A call to Gerber on Columbia Rd confirmed that they never sent the paperwork even though they told me they would. This is not the way to run a collision repair shop.

Ken is top notch, we've been thorough 2 accidents and he is above in beyond in his customer service…read moredealings, personal attention, and quick to resolve issues that arise. Use these guys you wont be sorry.

Yikes. Look for a different shop!! We had an accident and…read morethis shop was super close and convenient to our home. We had an insurance quote already and provided that to Shauna the first day we called in- we made an appt with her to bring our car in and I guess this was never solidified with the office...or Shauna MIs-spoke because the day we were supposed to drop the car off Shauna acted like she had no idea what we were speaking about. So we stated over. Fast forward we finally do get a real appt set and there we are told it will take about 2.5 weeks for the car... (end of Jan) yet the printout sheet stated a different day that was longer than the 2.5 week original estimate. The shop has had the car for close to 6 weeks and each day we get a new "tomorrow" promise, yet tomorrow never comes. The car had a final date of Feb 24 for pickup- it's now March 4 and we still don't have our vehicle. When the office manager Lee was questioned about this type of business practice and piss poor communication he stated that he recommends getting better rental coverage if he were me and then went on to say that they forgot to paint certain things so it had to go back into paint. These people all have excuses falling out of their pockets and not a place we will ever go again. They promised yesterday the car would've been aligned by tire discounters- as of 3pm today the car still hadn't been to tire discounters. Just more lies and pussyfooting around than actual work by Lee the office manager. Look elsewhere for a collision shop that values your time and their word.

I brought my truck in on December 2nd for three tiny dents and a broken taillight--just those…read moresimple things! When I arrived, I made it crystal clear that those were the only issues needing repair. Yet, from that moment on, everything went completely off the rails. They flat-out lied about the original deadline, telling me it would be done by December 26th. Then it was pushed to January 2nd, then January 9th, then January 16th, then January 22nd, and finally, the real date--February 6th. And what did they do? They took it upon themselves to go beyond what was agreed upon, replacing and fixing things I never authorized or asked for! I tried to get updates, called for pictures, and all I ever saw was my truck gutted, stripped down to nothing. And then, one week I was told they'd redo the spray-in bedliner, only to have that claim suddenly vanish the next day. Two whole months waiting for three dents and a taillight. Ten thousand dollars later, I'm left outraged--not just at the delay, but at the sheer lack of professionalism, communication, and respect. Yes, I will say the work they did is good, I'm satisfied with that. But their complete failure to communicate properly, their misguided decisions to do way more than what was agreed upon, and their blatant disregard for my time and money? It's just unacceptable. Customer service? Nonexistent. Respect for my time and funds? Ignored. This has been a nightmare from start to finish.

Only gave a one star because I had to. Should be 0 THE WORST…read morecustomer service I have ever experienced. Be warned and ready to pay way more then the sticker after add ons. Wish I were one of the people that had a good experience. Pathetic. Would Never Recommend.

They don't know how to paint. Had them fix a mark on my car and another piece... paid $250 when I…read morecould've done this better with my eyes closed ... I do not recommend

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.