The parking situation is a bit of a hassle but this is still one of my favorite dispensaries in the area. There is a large variety of products that they offer in terms of type and brands. The products that they have also vary in pricing so there's something for all types of range. The check-in process is easy, just give them your ID and you'll be directed to enter the main room where are all the products are. I've never had a bad or rude budtender, but my friend has. I think it really depends on YOU, but also the day. read more

I've been going here for a year as a regular and I love Catalyst. The selection is large, parking is easy and the cannabis specialists are seriously knowledgeable. I just went today and got 14 grams of Maven Shangri La flower at a great price. You can also bring your dog in as long as they behave and are in leash. I'll be back for sure. read more

Great experience, and selection. I'll forsure drop in next time I'm in the area Robs the man read more

Staff is very kind, friendly and very informative with the products if you have any questions on what you're buying. I usually do online pick up orders, and even when there is a line, the staff does their best and get it moving with a smile on their faces. I believe they have great prices and deals as well. Their own line of products are great for their price! They have a nice selection of strains and many other brands, I'm sure they'll have what you're looking for or something new you'd like to try. 10/10 read more

Great service love the product wish the owners would give the workers fair contracts!!!

Been coming here since it opened, honestly I feel great it's my local dispensary, love the vibe from everyone in there! Shoutout to Amber and Richard. read more

These bud tenders are very welcoming. Knowledgable, and concerned with patient needs! Best service and friend conversations! read more

So far so good. My new favorite place. Just went there today. Everybody seemed happy there. Got there before the rush.

The efficiency is horrible. Its friday and they have a line to get in to get into another line and only 2 bud tenders helping people. They need to rethink having more people come i to work on a friday read more

Made everyone wait a pathetic amount of time in a shack for 4/20 online ordering wouldn't work so had to go home w nothing pathetic Edit: went the next couple days and as long as have appointment the people are very sweet and great deals read more

I love everyone here!! They are always welcoming & the bud tenders know their stuff! They never disappoint when they recommend something new. I understand why it gets busy here! Catalyst always has the fire deals & so many options to choose from! read more

The only dispensary I have been going to for years. They have a great staff, good prices, big selection, loyalty days, and my experiences here have always been great. read more

I used to love Catalyst. The last two times I went to this location they had erased my information and my points. They also just recently raised their prices. It's become too busy at this location and the vibe has changed. I'd even call the vibe "weird" now. Too many other dispensaries in the area to be made to feel uncomfortable after waiting in a 15 minute line. I'd recommend Jungle Boys down the road. It's worth the drive. read more

I've been coming here for a while, I usually don't care about how people treat me because I understand people are stressed at work but there was a little short Latino dude who looks like some kinda of supervisor with a blue lanyard. Hella rude, just straight rushing and cutting you off. I said "thank you" didn't even look at me or say anything, I mean that's cool but if you don't want rude customers you should be more professional like relax buddy you're just selling weed, he need some milk. read more

Worse dispensary I've ever visited. Every worker they're very disrespectful and everyone makes you feel like you just don't belong there. I'd rather drive an hour or more just to reach stiiizy, or Cookies dispo from Pomona or San Bernardino. Awful management and awful staff. Never coming back. read more

Staff is very friendly and knowledgeable about products. The best deals in town. Great selection of product and good in house rosin brand best price. read more

My review a given that I came 5 mins to close. The service was fast and friendly,good selection,good value and overall good quality product. read more

Happy 7/10! I've always had wonderful experiences in all three locations I've been too. But today I want to give a huge shout out and special thanks to two staff members from Pomona shop: Jose & Rob! I will continue to come shop at Catalysts! Ps: Thank you for helping me with my stack of 2s! read more

Catalyst - Pomona - The pick up ‍ - Cannabis Dispensaries Near Me - Pomona, California

Lainey was super helpful. She stopped and recommended a few different things we were looking for and she also helped take out good equipment for us all with the great attitude. I just love when people are happy. It makes more a better day for everybody. Would recommend her to anybody. read more

1/13/24 If anything, this place rocks for the artwork displayed on the premises, how clean & secure it feels & the staff for their professionalism & friendliness. I decided to go in & check this place out instead of waiting in the truck like I usually do. Of course you need to be 21 & over to enter the shop so IDs are presented at the lobby then you'll be directed to go through the next set of doors to the actual shop. In the middle (see photo) is a plant made to look like the cannabis flower as the centerpiece to the business, quite clever, I think. We got lucky that there was nobody in the cordoned off line but we immediately drew a large few thereafter. Our bud tender, Johnny was a really cool dude. He was rocking Jesus Christ locks that suit him well, yet he was all mellow & attentive. Hubby let him know we're looking for Indica: "I.O.S OG & ORO" Hubby says usually, really good bud tenders & shops offer to open & sample the product, not here. Perhaps it depends on the which county the shop is located (laws/regulations). It was a quick & cursory survey but overall it was a pretty good experience. A far cry when we were teenagers & had to get this stuff on the DL ....back alley deals & what not. read more

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Dang I got ripped off by the bartender over there at catalyst last night. The guy charged me $130 for two jetty cartridges so I thought they weren't discounted anymore but it turns out that it was... I gave him $140 and he puts down on the receipt that I only gave him $120 in cash. What makes me mad is that I also gave him a $10 tip. The guy came up on me big time here's the receipt. Hey Kevin S. I need you to respond to this. How are we gonna fix this? read more

Catalyst - Pomona - This is the receipt for the transaction! - Cannabis Dispensaries Near Me - Pomona, California

Been coming here for a hot minute and I mean like 3 times a week and I use to love this place but recently I went in and decided to get something a little different and better. So I get the dude with the stupid big man bun and tell him I want to try something new. Looks at me annoyed and just starts naming all kinds of names but no information about the percentage or nothing. So I kindly told him "if you don't want to help me please get me someone else that knows what they are selling" and he replies "well, I know they are good cause I smoked them". I just felt rushed and pushed into buying what HE wanted me to buy. Mind you this dude has messed up my orders in the past. I'd ask for a 10 pack of joints and this dummy gave me nugs. TWICE! The only person there who knows wtf she's doing is AMBER! read more

Online ordering systems are not reliable. When you order online is says wait for a confirmation email saying your order is ready for pickup. No notifications are sent at all. Do not trust the online ordering system. read more

Been coming here since it opened but after my last trip, I will never be back. While looking through inventory, dirty water from the ceiling dripped all over me and there was a big ass puddle on the floor that wasn't attended to. I made a comment about how it was nasty and our budtender wouldn't even look me in the eye. I had $105 in cash and my total was $106 so I jokingly asked for a dollar discount and the manager on the floor denied it. It's crazy that a health hazard isn't worth that much. read more

I like catalyst they sell organic weed only issue is when you buy an onion/ounce and you actually weigh it is isn't an ounce. Should be 28 grams however it will be 26 or 27. I wish they would weigh it properly like they say, we shouldn't pay it if they weigh it wrong. read more

Nathan was one of the best budtenders I've had in a good while ! Took time to explain everything to me , extremely patient , definitely the reason I'm coming back ! read more

Enjoyable experience most of the time. Online ordering drives me bananas but great place

I don't smoke the jazz cabbage but support my sister in her desire to do so. This place was clean and the customer service is TOP TIER. There are always sales and specials going on so you can get the most bang for your buck. There are so many different brands and items to choose from, too. The check-in process is quick and efficient. Every time I go with my sister, there's a line but it moves pretty quickly. Plenty of parking in the back to accommodate the clientele, which is always a good thing. My sister always feels as though she got a great deal and every person we've spoken to is super friendly and offers great advice and suggestions! read more

Leave to these guys to have 4 bud tenders on a busy day and two of them keep bs ing with each other what a joke it's shit service here

Service is always great! Staff is friendly and well educated. I usually go for my topicals. They are always at a good price and last. They have a huge selection of pods, pre-rolls, flower, and edibles read more

Catalyst - Pomona - Topical massage oil and "icy hot" roll on. - Cannabis Dispensaries Near Me - Pomona, California

They got what you need in a neat & organized dispensary. Pleasant & knowledgeable staff. Varied product selection. When I shop for edibles, this is the place for me in the IE. read more

Ordering online has never been a problem until recently. I was told to wait for a confirmation email which I never received so I went in to pick up my order and the short guy with glasses gave me a really hard time about me having to wait for a confirmation email that I never received when I was told by other workers there that it was OK to come in. By the way, the clinic was empty. It must've been so hard for him to do his job. read more

Friendly staff, clean establishment, and more than reasonable prices. Can't ask for much more. The location is a *little* shady, so I recommend going during the day, before 4pm. It also gets busy right after working hours and on the weekends, so I pretty much always order ahead online, in which case I'm always in and out no problem. Huge selection, and I believe they've even started selling clones, if you've got a green thumb to grow at home. Plus, I always like supporting a union shop! read more

I love this store and go here all the time but I been haveing problems with my Catylist account my rewards seems to be frozen or glitched I been trying reach out to you for help but you guys never reach out back and my rewards are just frozen and dosent update my orders since december, 7 is there a way you can please help with this. read more

The people are the best!! Amber and Michael are the sweetest and make me return every time! Also the affordable selection on 510 thread carts is the best. :) I'll keep coming back! read more

Service was great, but please check your packs before you buy them especially if you order online they gave me a half ounce that was packaged back in June. I got it this past Monday and now my throat is completely messed up. Old weed can actually make you sick whether they want to admit it or not. read more

Put in an online order went into pick it up and it was not available put back into stock I purchase 200-300$ worth of product from here weekly Was told to go wait in line Never knew there was a policy read more

Not the pickup order older guy getting mad at me for coming to pick up my order Too soon when it literally says ASAP.... He said well we're super slammed so it's not gunna be asap today. 1 that's fine I totally get that and I was super nice to him so idk why he got all flustered. And 2 there should be a message on the email that says please don't come til you receive the second email.. it takes nothing to be kind I wasn't even pressing him and was the only person in line so I mean idk read more

Better customer service...I been going to this place over 3yrs today I brought my old ID and they made a big thing about it ...like bro I been coming here for over 3yrs now it's a problem read more

So I only ever come here when I'm picking up an online order. Usually they're on top of their online orders and it's ready in 5 mins or less. BUT TODAY, their site malfunctioned and would not allow me to change my pick up time. When I called the shop, the lady was rude about my online order. Saying "it'll be ready at 9:30" when I've gone to this location multiple times, placed orders for 6+ hours later, and would pick up earlier. How lazy are you that you can't pack a one item order that isn't expected for pick up for another 5 hours?? You have 30+ staff on floor, it's not hard to delegate 1-3 staff solely on packing + serving online orders. I came when my order was ready but their check-in system was down. This location always has issues with their ATM and their POS systems. I had to go back to my card to get my debit card and they would not check me back in until their system came back up. Which makes no sense because other Catalyst locations and other clinics will let you back in if you already checked in. I would usually give this business 5 stars but today was a 2 star experience. NOTE: when you pay with card, they charge you an extra $3 for the fee + they round to the nearest $5. I find this super inconvenient on days their ATM is "not working" read more