My 17 year old kitty needed help getting to the Rainbow Bridge. She was suffering from kidney…read moredisease and had a heart murmur. She was down to 3 pounds and it was clear it was time to let her go, she lost the use of her back legs, etc. The wonderful doctor came to the house to assist her in crossing over. I don't remember her name, 11/22 was a difficult day for me. She explained everything to me and she transported my baby to Hearts Companion, where she is being cremated so that I can keep her with me forever.

We utilized Dr Renee Bufkin for end of life care/in home euthanasia in 2019. I didn't realize I…read morehadn't written a review of our experience until I recently recommended Dr Bufkin to a friend. Dr Bufkin was exactly who we needed at exactly the right time. Our kitty was ready to go but there was no way I was going to put her in a carrier, drive her to the vet, and make her last hour stressful and miserable. I called my Vet, VCA Feline Medical Center, and they provided me with the information for Dr Bufkin. I called her right away and she came same day. Most of the experience is a blur and something I don't want to remember, BUT I do remember opening my door to Dr Bufkin and receiving the biggest hug filled with so much compassion and comfort. A stranger. Not my vet. And it was exactly what I needed. She came in, assessed the situation, explained what was going to happen, and was in and out in less than 15 minutes. The grief that occurs with the loss of a pet is significant. Should you find yourself in need of end of life services for your pet, do yourself a favor and call Dr Bufkin. Give yourself the gift of grieving in the comfort of your own home, not at a vet's office, and skip the stressful drive (for your pet and you!) in the final hours of your pet's life. They deserve that and you do too.

I have used Forever Companions several times now when I've had to say goodbye to my fur babies. I…read moream so grateful that they can come to my home in this difficult situation! I hate the idea of taking my fur babies to the regular vets where they have always hated going and are fearful and anxious. This way they are comfortable in their own surroundings and not upset anymore than they need to be. Each time Companions have come, they bring in a bed to put my pup into and make them comfortable for the procedure. This way when it's time to leave with them, they tuck them in with a blanket and they leave with them in a sweet and compassionate way. They do the procedure with great care for the pup and mindful of how upsetting and traumatic it is for us. It's so reassuring for our pups to be at home, in our arms, and treated with dignity. For me, it's the kindest way to treat my fur babies in the last few minutes of their lives. I highly recommend Forever Companions. They feel like friends coming to help you in a very sad time.

Nobody wants to have to have this service, but if you do, they were the absolute best. You could…read moretell Crystal cared and that made all the difference. They have all the special touches you want but don't know to ask for. It was beautiful and I'm so appreciative. Thank you

This is a review that I hoped I would never have to make our dear kitty boy Sammy Baxter was…read morenearing the end of his precious little life. I called several times to ask about their procedure and how the whole process worked every time I called every person I spoke to was kind and gave me time to cry on the phone. I never felt rushed they explained and answered all my questions there was one question that I asked that the lady that answered was not sure how to answer me. She wanted to give me a soft answer, but I point blank asked her or these two things OK to do. She kind of chuckled and said oh my gosh, thank you I didn't know how to tell you those things. The day finally arrived that we had to make the final decision to send Sammy to the next realm, Dr. Green was the one who was assigned to us. The day that Sammey left. She called to go over the procedures again with us when she arrived at our house. I asked her if she could, please do it outside under his favorite tree. She was more than happy to go out there with us. Sammy was already in a state of peace the whole process without going into detail was gentle and kind. She also gave us time as much as we needed at the end to say our goodbyes. She lovingly wrapped him up in a blanket and put him in a basket. She even gave us a poem about saying goodbye to your cat. My husband carried him out to her car. We were told it would take 3 to 5 days to get it back, but we actually got him back way sooner. I arrived at their location and they brought Sammy out in a beautiful box. If you have to go through this process Heart's Companion was great. We also opted to get his paw print done that takes about seven days or so to get back. It's a beautiful memorial for your pet as traumatic as this all can be. They made it as gentle and beautiful as possible.

We once again needed the very helpful people at Heart's Companion to help us with our beautiful…read moreJasmine kitty. She had lymphoma and was in so much discomfort, we needed to end her suffering. Dr. Green was so kind, and explained each step to us. They went above and beyond to return her ashes to us in an expedited manner. This is the third time we have used them, and each time their high standards of care and concern have been amazing. If you need a caring way to help a beloved pet pass over the Rainbow Bridge, Heart's Companion can help you through the entire process.

Sarah has been a blessing at the most horrible of times for us. I have lost three fur babies in 9…read moremonths two of just old age and one was a tragic accident but the two that needed help crossing to the rainbow bridge Sarah came to the house she visited our babies she has so much sympathy and love for the animals and so supportive of the puppy parents that I recommend her to everybody that has to go through this. She did everything she could made every suggestion that she could think of but then in the end supported my decision of letting Tater go.

Hands down, the most compassionate medical professional I've ever done business with.read more

Staff is always pleasant, kind and helpful…read more What I appreciate most is how they treat us- myself and my pets. They are wonderful!

A friendly and caring staff. I was greeted warmly when entering and it was nice to be recognized…read more The techs were very gentle with my cat which made the experience much better. I have family members who also use Monte Vista and they are happy with them as well. How gentle everyone was with my cat.

We began using Heal House Call just one month ago for our sweet rescue dog Ben, who came from a…read morehoarding situation and had severe anxiety and fear around strangers. Finding a mobile vet who could come to him in the safety of his own home was essential -- a traditional clinic environment would have been deeply traumatic for him. What we thought would be occasional routine checkups turned into one of the most difficult weeks of our lives a month after his first visit. Ben suffered a serious neurological event and declined rapidly over several days. Through every step of that journey, Dr. Vasquez was extraordinary. She was responsive, compassionate, and thorough -- answering our emails, ordering bloodwork, coming out a couple of times and keeping us informed and supported as we navigated impossible decisions. When it became clear that Ben was suffering and it was time to let him go, Dr. Vasquez went out of her way to come to our home on short notice so that our boy could pass peacefully in familiar surroundings rather than in an emergency clinic. That gift is something we will never forget. Her assistant Ashlee was equally wonderful -- kind, gentle, and present in exactly the way you need someone to be with a fearful We have enrolled our other two dogs in her care and will be relying on Stephany for both of them going forward. When you find someone who treats your animals with this level of compassion and dedication, you don't look anywhere else. We cannot recommend them highly enough!!!

Working with Dr. Stephany has been such an incredible experience, but seeing the level of care she…read moregives my own dogs makes me appreciate her even more. She is compassionate, knowledgeable, patient, and truly treats every animal like family. You can tell this isn't just a job to her -- she genuinely cares about both pets and their owners. She takes the time to explain everything thoroughly, never makes you feel rushed, and always goes above and beyond to make sure your pets are comfortable and cared for. Having a veterinarian you can fully trust with your animals is priceless, and I'm so grateful for everything she's done for my family and our pets. Highly recommend her to anyone looking for a vet who leads with both skill and heart.

I Have been taking my kitties to Moffet for years now. They are amazing. My kitties have lived…read morelong healthy lives as a result. My last kitties passed at 19. At 17, she had to have an emergency surgery to remove her eye and she recovered nicely and lived another two happy years. They are always kind and helpful.

Absolutely the worst!! Withheld my dogs much needed medicine…read morein an effort to force me to pay for redundant exams that had already been done by them AND another vet.. They never bothered to check his records before refusing his meds, he had the exam just 4 months prior on his last ever visit to thus vet. Blows my mind that a vet would Withhold meds from a dog without even checking their own records.

Dr. Baggett was very caring and thorough in his examination of my cat. He knew what she needed and…read morein less than 48 hours she was feeling better!

When I came to Reno in 1976 I shopped veterinarians and ended up with a great vet which was our…read moreanimals doctor for many years. When I moved to Cold Springs I needed to have a doctor for our elderly cats that was closer than our previous vet. We found North Hills and Dr. Baggett. He and his staff have taken care of our Oriential Shorthair cats since July of 2010. Dr. Baggett has been so good to us since we lost our Carerra on July 26, 2010. Jasmine and Carerra were sisters from the same litter and Jasmine has been in failing health all of 2011. She had a cyst that had to be drained about every 10 days. Jasmine lost her battle with kidney failure on Oct 31, 2011. The doctors and the staff have gone above and beyond the call of duty for us and our wonderful Jasmine. I can only say Thank You to Dr. Baggett and Dr. Gonzales, along with Allison and other members of the staff. You were a Blessing to all of us. We are still devastated but they helped us get through the hard time on Monday Oct 31st. Caring and compassionate is all we can say about this group. Sheila & Don Dorssey