I was looking for a cat specialty vet and was pleased to see this practice in my area. However, reading the comments there are multiple reviews that mention their declaw services. I am glad I saw the comments because I did not think cat-focused vets these days even did this unless it is somehow a medical necessity. This is an important issue for be and I do not want to work with vets who still do declawing. I am commenting here for the sake of anyone else who would assume they wouldn't do this and it would impact their decision to go here. read more

They got my feline son in quickly. Great parking. Friendly, knowledgeable, professional staff. Prices were comparible. Kept me updated w care and conditions. read more

I have no idea why this place has such low reviews. I've always received exceptional care. My cat recovered incredibly well from a surgery performed here (as opposed to a previous surgery from another vet). I will continue to take my two cats here. Never had a problem and we've been treated very well. read more

Dr. Ask, and his staff, provided the highest care for our 4 cats. We've been there for routine care and for chronic care, as well as boarding our cats. The staff loved our cats. We'll miss Dr. Ask. He set a super standard for the culture in his office. All these negative reviews are crazy. Not our experience at all read more

I wish I had read the reviews prior to coming into this used car dealership version of a vet office. The vet over exaggerated my cats symptoms throwing me into a full blown panic that my three year old cat was in heart failure. I booked a cardiology appointment after that ran me so much money based on a "medical professional's" extreme explanation of my cat's symptoms. This is a predatory business that preys on owners duress and uses it as an opportunity to push diagnostics onto you. A different vet and a specialist both laughed when looking at my cat's X-rays. Her heart was neither "enlarged" or "twisted" as I was told. The "vet" told me she wasn't a cardiologist so she wasn't sure about the xray and she could be wrong, to be sure I should run labs. Why offer services you're not competent enough to interpret? I couldn't get in with my normal vet - highly recommend north Penn animal hospital for ethical not scummy practices. I'm reporting the vet to their governing body. I encourage those with similar experiences to do the same. I cried for days as I waited weeks to get in with a cardiologist, praying my cat didn't die before we got there. All this for two professionals to tell me her heart is totally normal. There needs to be accountability for this level of malpractice and lack of integrity. I am a nurse and had I mishandled a patient - you bet I'd be held accountable. My cat deserved better, and so did I, and so do you. read more

Very poor service! I made an appointment for my cat since he has been coughing for 2 weeks. I brought him in on time and whoever booked my appointment never added it to the calendar. The entire time I felt rushed, like they didn't expect me. Which is understandable but I am a paying customer with a sick cat! The doctor talked to me a mile a minute and basically told me it could be anything. I don't even know if they did an X-ray because the doctor said it's taking too long to load to show me the X-ray of my cat. I paid $340 for the appointment and an X-ray just to have them rush me out the door and tell me it can be anything. Do not take your pet here! Very unprofessional! read more

Cats Only Veterinary Hospital - Veterinarians Near Me - Norristown, Pennsylvania

I have to agree with Jay and Jenna's review. Both are what I experienced the few times I had my appt. They do a great job declawing a cat; which is a controversial thing. None the less, they did a great job. However, the office staff OUTSIDE of my declaw are much to be desired. I had 2 consecutive Appt. With my cats (Wednesday and Thursday) and both days I was greeted and checked out as though I was irrelevant. No reference to my visit the previous day, I was invisible. My technician, spent more time going over my estimate with suggestions of what should test for and do than actually looking or talking to me. It was robotic. Dr. Ask, was quick with his exam and Engaged more about selling me cat food than talking to me about my kitty. Do as you wish, however, just because it says Cats Only, doesn't make it the only vet that can take care of your cat. I'll take friendly, inviting; and engaging over anything else. read more

If you would like proper care at a standard cost for your fur baby, this is the place to go. I drive a distance to see Dr Ask. I had been bringing my 15 year old cat to a beautiful animal hospital 5 minutes from my house. They would have me medicate him every time I brought him in bc he would be "too stressed" for them to handle. I went to cats only one time and have not taken my senior cat or his house mates any where else since. This Veterinary practice is compassionate, knowledgeable, skilled, and 100 percent trustworthy. I really do believe that any review that goes out of its way to bash this hospital is either from another practice or from someone who feels appropriate care for their pet should be free or always easy. This is a practice you can trust with your animal, old, young, special needs, me and fur babies are thankful we found Cats Only and Dr Ask and his staff. read more

Cats Only Veterinary Hospital - Veterinarians Near Me - Norristown, Pennsylvania

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My first time here was today to get my kitten spayed. I had never been here before and yet instantly felt like family! We knew our kitten was in great hands and felt comfortable immediately. I would highly recommend Cats Only and Dr. Erik Ask!!! read more

Cats Only Veterinary Hospital - Veterinarians Near Me - Norristown, Pennsylvania

We took our kitten Sammie & they were informative, caring & communicative! They were thorough & their prices were reasonable. Will definitely recommend!! read more

Went here because of name and good reviews, but I didn't have a great experience. It wasn't a terrible one either, but I thought given it's a cat practice, the Dr. would be more caring towards my cat. His bedside manners were not the best, and he spent very little time with my cat. I did not return after the one visit. read more

I had high hopes for this vet, however my experience ended up not being the best. The front desk staff wasn't very friendly or communicative. My appointment started 30 minutes late, the vet didn't spend much time at all with me and my pet and wasn't very gentle or kind. When the assistant showed me the estimate for treatment I was shocked by the cost and didn't recognize many of the suggested treatments on the list. I felt pressured to agree and when I said no, the assistant was rude and dismissive. I wouldn't recommend this place to anyone. Look elsewhere read more

I went to this place for the very first time today. My cat appeared to have an eye infection. The vet I had used with my previous cat couldnt get me in until next week. While I do appreciate that this vet took me immediately, that is the only good thing I can say about them. They rush you in and out. The vet barely talked to me. He did point out and showed me how her mouth seems to not be in good shape. She lost a tooth and 2 or 3 were inflamed and looked like they need to be extracted. They did give me an invoice of how much a cleaning with extractions would cost (pssssffffftttttt its a lot of money!) I appreciated getting the breakdown of that. But yea, they dont seem to have a vested interest in your pet when you go in. Very rush rush. I have my cat on a grain free diet and he actually said that grain free diets are BAD for cats! Oh really? Hmmmmm.......didnt know that cats eat grains out in the wild! I guess that is what you would call a carnivore diet, feeding cats grains? He wouldnt even look me in the eye when he listed off all the junk food garbage pet food brands that I should feed my cat. Yes, my cat is underweight but now that that I know she has teeth issues, that could be why. I wonder how much money Purina and all those garbage food brands pay him and many other vets to recommend their food. I also thought the price of $70 just for an exam not including a stool sample or anything else was pricey. I didnt get her any shots or anything it was just an exam and then another $50 for an antibiotic. I called my old vet back and scheduled a wellness exam with them in a couple of weeks to get their opinion and price quote for her teeth. At that place they are more vested in the cat and they take a holistic approach, not just the typical conventional stuff. read more

I have owned multiple cats all my life, and found Dr. Ask and his staff to be friendly, very competent and communicative. They sent regular text updates, and we had a 100% positive experience with them. They took very good care of my kitty Daisie. It seems some comments are related to cost, but I found his prices to be very fair. So he is not more expensive than any other good veterinarian. Pet insurance is available to everyone, and highly recommended. A sick beloved pet can be very hard on the wallet. It won't cover wellness visits but it kicks in when there is an illness. Heart disease, diabetes, kidney disease, cancer ... all possibilities with your pets unfortunately and it gets expensive. So don't wait to get insurance because it won't cover pre-existing conditions. We had a very positive experience here and would highly recommend Dr. Ask. read more

I would have given zero stars if possible. I went in with my very sick cat that needed a procedure that day and was turned away service because I asked about the costs of the bill as it was very high, over 2k. I have never been treated this way in my life. I had to take my cat to an ER vet for the procedure, it costed $700 less and my cat is still with us. Sad to see how they run their business. read more

I have been going to Cats only Vet for 10 plus years and have never had a bad experience. The front desk staff is always upbeat and helpful which is hard to do when dealing with the public and their sick cats all day. It is a hospital after all. I have never had a long wait for any scheduled appointment. I seem to get right into the exam room shortly after arriving. I have never felt pressure to get anything done for my cat. They show me what is available and recommended and then I decide and its done. I'm pretty sure they have a good enough business and customer loyalty they don't need aggressive sales tactics. I buy my cat food right from the Vet for His urinary issue and it is all my cat eats. He will not even touch any other food, Cat or human. This keeps him healthy and vet cost low. They show me what is available and recommended and then I decide and its done. I understand they have hundreds of clients so I would not expect them to remember me and my cat by name but they do. I like Dr. Ask and feel He is a great Vet. I checked online and He Got His doctorate of Vet Medicine from Cornell University which is ranked best Vet college in the US year after year. So I tend to go with His recommendations and trust His opinion. Its a medical examination and He does it well. He comes in examines the Cat, gives His analysis and then I decide what I want done. I'm busy as are most coming into the office so I'm not looking for a social visit. I want to get in and out and always do promptly. If I do have any questions or comments I have never felt rushed in any way. Looking at the other reviews It seems most Cat owners agree with me!! Also I love the fact the Dr. responds to negative feed back. If we have the right to voice our opinion and make comments He should as well. Keep it up Dr. Ask! read more

Dr. Ask and his staff at Cats Only Veterinarian Clinic are fantastic! Dr. Ask is so knowledgeable and so caring. He's been our cats doc for about 6 years now and I'll be bringing my girls to him for care for the rest of their (hopefully very, very long) lives. I highly recommend this practice for your fur babies! read more

The doctor is fantastic very straight forward and honest. I had read some reviews and they were not favorable. I found the staff friendly and honest. My cat was very ill and older the doctor examined and ran blood work and yes before he did anything he gave an estimate but it is better to know upfront then be blindsided at the end my cat my not make it but the doctor took time to explain the blood work and gave me options. I found the doctor to be extremely professional and educated no matters what happens I found this office to be great. I just wanted to take time to make sure that everyone knows the Dr. and his staff are great. read more

Are all the negative reviewers talking about the right Vet Hospital ? I don't think you are. I'm from out of state and needed a hospital to declaw my kitten. He was a stray and he chose us a few weeks ago. He came very skinny and ill. Our local vet is doing her best to treat him and he is much better everyday. So, phone call to Cats Only.. Very helpful person, answered all my questions and did not hang up or make up an excuse when told we are from out of state (3 other offices did). Appointment was made already to go. Simple and easy. I think the pricing is excellent and the only unexpected charges where ones I agreed to, with NO pressure. Day of surgery, we were a tiny bit late (got lost due to detours and traffic) walked in the door and nothing but a pleasant greeting and smile. Taken to exam room 1. No smells of any kind, clean ,no floating hair on the floor. Tech was very nice and upbeat. Dr came in introduced himself, examined my buddy asked questions about his URI and we discussed the pros and cons of doing the procedure. Extremely professional and still kind. (What are the others talking about? ) Surgery was done I got a call with an update on his condition, including a airway problem during surgery, no hiding info, very up front. Also that we can take him home the next day. Again the next day the tech went thru the discharge and I got an instruction print out with my buddies actual name in all the right spots- as if written just for him. Nice touch. We left with our buddy, meds and supplies. All this and they know we will never be back. No rude, No unprofessional by anyone. Now I can understand not everyone is going to appreciate everyone else. But really, you don't have to be so sarcastic. No one is perfect. TIP- the pricing for all services are online use your smart phone and check while checking out and discuss then if necessary. read more

Not a very good experience. First I'll start with the good. The facility is beautiful and they use the safest vaccines available for cats. The prices are reasonable too. I expected my first time there to involve the vet introducing himself and asking me some questions about my cat. Neither happened. I left not knowing his name. He was not friendly and seemed very rushed. While I was there he told me my 3 year old cat needed a dental and would definitely need extractions. He left the room and someone else came back with an estimate of $300 - $1300. I didn't get the feeling that he cared about my cat or even liked animals so I could not agree to that as I did not trust him. On a positive note, my cat had been drinking excessively for a while and he told me to only feed wet food and that solved the problem completely. I ended up taking my cat somewhere else (Animal Hospital of Warwick). The vet there told me not to do a dental right away. She said to try to switch my cat's food to a protein source she has never had before in order to see if her gum health improves. Cats can have an autoimmune type reaction involving their gums if they are allergic to their food. I now feed my cat rabbit and her gum health is improving. Luckily I did not agree to the dental and extractions that Dr. Ask recommended. It wasn't an issue of the money. To extract teeth from a 3 year old cat that has little tartar is extreme in my opinion, especially when he did not give me any other options. It never hurts to get a second opinion!! I also did not like the staff trying to sell me their expensive brand of pet insurance. It locks you in to only using him as your vet and is very expensive. There are better options for pet insurance that are affordable and you are able to relocate. read more

When you step in to Cats Only Vet, you'll be welcomed by a staff of some of the most amazing vet professionals. I've been a pet owner all my life and have worked both at a vet (general office - I'm not a vet or vet tech) and as a volunteer at an animal shelter (10 yrs) and I can safely say Dr. Ask is the best & I've seen a lot when it comes to helping stary cats. This ivy league trained doctor bought the house and renovated it in Norristown. In addition, he's got a beautifully decorated pet hotel, laser surgery equipment room and a series of renovated little rooms he greets his kitties in. He's completely paperless and gives you a login so you can access your pet's records. My cat's problems were minor, but he took great care to spend at least 20 minutes on the phone to carefully explain his plan of attack The difference this vet is how personable he and his staff are and the level of care and cleanliness the office has. It's like a cat spa, the reception area has a trickling wall fountain and an area with photos of his clients. At my last visit, I picked organic produce from his back garden he grew for the local animal shelter. He also came out to the reception area to give two children a welcome kit for their cat and a coloring book explaining how to care for their new pet! Cost wise, I honestly feel like he's about what other vets charge - well worth the money. He devotes his heart and soul to his practice -- I've never met a more devoted vet honestly - I plan to be a life-long customer. read more

My husband and I have two cats and they are complete opposites - one is nice and calm, the other is a mischevious troublemaker. He gets into EVERYTHING. Within a two-month span, our troublemaker cat had to undergo 2 surgeries - one was minor, the other was major. The best thing about Dr. Ask is that he truly cares about his patients and he is always saying to me "well, if he were my cat, this is how I would approach it..." That statement alone speaks volumes. The fact that he treats every patient as if it was his own beloved feline makes me feel very comfortable and confident in his ability as a vet. He took such great care of our mischevious kitten for both surgeries and he is the sole reason why our kitty is alive and healthy today! When you walk in, the place is always clean and the two receptionists, Alisa and Christina, are friendly and always smiling. You can tell they truly love what they do as well. Every single vet tech is extremely knowledgeable and friendly. The level of friendliness, knowledge and professionalism is definitely a direct reflection of the type of vet Dr. Ask is - after all, he was the one who hired them! I have yet to encounter anything other than the best level of service from this vet, whether it's visits, emergencies, calling about something, or picking up food. Our cats do not seem to mind being there either. Of course, they hate the car ride out, but once they are there, the exploring/sniffing begins and the constant meowing that was going on in the car stops. It also helps our cats are super cute and that everyone showers them with attention, which they just eat up and live for! Overall, we are very happy with our decision to take our cats to Dr. Ask - especially since there are two other vets closer to us than his facility. He is up on the latest information on all things cats and it shows when he is explaining why he likes or does not like a product - he never simply says yes or no, an explanation always follows, which I like. He also understands emergencies and I have often been there close to the end of his closing time and he is still there, tending to patients or performing an emergency surgery. Our cat had to have emergency surgery and Dr. Ask pushed back his schedule to make sure our little guy lived. I will forever be thankful to him for that! read more

My negative review I posted on January 5, 2016 is not visible and I would assume recent reviews would be very important to consumers. My experience at this Cat Hospital was very bad. I cannot say more at this time, because the wound is very new and painful. read more

It's two years later and I'm still extremely happy with this vet. Last year I had to put my older cat down and it was one of the hardest things I've ever had to do. Dr. Ask and his staff were extremely compassionate during this difficult time. He worked with us for months to manage my cat's quality of life as long as we could. The building looks completely different than it did 3 years ago when I first started coming here. It looks great. I always feel good leaving my cat here to be boarded. The boarding area is really nice and I know the staff will treat him well. There are other vets closer to my house, but I'll never take my cat anywhere else. read more

Since my first review, our kitty family has grown and we choose to drive the extra miles to see Dr Ask. We tried two local vets and not only were the prices astronomical but the service was horrendous. Our cat had crystals and was not diagnosed correctly. The other vet didn't even call us back. We simply took the results to Dr Ask and he gave us a second opinion without charging for extra tests. Other reviews that say they are all about the money are not accurate at all. Not only is the pricing very fair but Dr Ask knows what he is doing and takes the time to talk to us whenever we have questions. Our newest kitty was recently spayed and she was running and jumping the day after. The use of laser surgery is second to none. We have trusted Cats Only for 3 years now and still do. read more

I can't say enough good things about Dr. Ask and his staff. The Cats Only Vet Hospital is, hands down, the nicest animal clinic I've ever been in. The doctor and his team have poured their heart into this place. It shows. Whenever my cat goes in, she (and I) receive top-notch service. Dr. Ask genuinely cares about his patients. He has a fantastic demeanor, and handled my not-to-happy-to-be-at-the-vet kitty with respect and compassion. When I call with a question or concern, the staff always passes me along to a trained and certified technician who truly takes the time to understand the situation, and advise on a proper course of action. I know this sounds like an infomercial...but I absolutely love this practice. I can't imagine taking my cat anywhere else. read more

Please turn around and go home. This business is the worst! The vet, Dr. Ask must get a kickback from the food distributors because the way they push it. Was in for a follow-up and was charged $36.00 for nail cutting because Ben didn't tell me I would be charged. Dr. Ask, rather than keep a client, would rather keep his $36.00. Please don't give them your money or entrust your cats to them. It's sad when the all mighty dollar wins over customer satisfaction. read more

I took my cat to this vet because she suddenly started limping without using one of her legs. It was a really strange experience. The vet did a manual exam but didn't share his opinion of the manual exam when he was finished - he just walked out of the room and said "I'll be back with some paperwork." He didn't come back. His assistant came back with a $500 estimate for x-rays and sedation during x-rays and various other tests. I actually had to ask "What was the result of the manual exam? Is anything dislocated? Is there any swelling? Were any bones out of place? What are the possible causes for her limp? What would the treatment be for each possible cause?" because no one wanted to share that information with me until I asked. Turns out my cat's manual exam had nothing out of the ordinary except some elbow pain, and the possible causes were either a hairline fracture, or a soft tissue injury, or arthritis - and the treatment would either be rest and separating her from my other cat (for a hairline fracture), or rest and separating her from my other cat (for a soft tissue injury), or laser therapy (for arthritis). I opted to start with rest and separating her from my other cat, instead of starting with the tests. It seemed like the obvious place to start since the treatment would be the same for 2 out of 3 possible causes. And my cat is doing much better after only 1 day of rest, starting to use her leg again, so I feel like I did the right thing instead of taking her back for a traumatic sedation x-ray experience. She was already terrified enough from the office visit and the loud voices. What a strange experience. I don't think anyone would have told me anything about my cat's leg unless I had asked. read more

Amazing job today! I took my cat, Biscuit, to be spayed. My boyfriend dropped her off, and I picked her up after work. The staff were incredibly friendly. As soon as I walked in, I was walked into a exam room to wait. They said it may take awhile due to staffing issues, but it didn't take long to be seen at all. Even if it had, I understood they were doing the best they could with limited staff. The tech came in and explained how the procedure went, what to expect moving forward, how to give the medication, and more. She answered all my questions patiently. She eased any fears I had of her recovery period moving forward. I also appreciated the compliments for Biscuit! I'm glad she was so well behaved! She was obviously treated well while there! (They even let her sleep with her sock monkey after the procedure! How cute!) Now she's happily resting at home now. I was recommended here by two friends. I would 100% recommend myself! Thank you so much! read more

Unless your cat is seconds away from dying and there is literally no alternative vet in the world that you could take them to, I would strongly advise that you take your cat elsewhere... In a nutshell - the vet, Erik Ask, seems to only care about money. He does the bare minimum (at best) with respect to explaining what is going on with your cat, the various tests, follow up care, things to monitor and pretty much anything that you would expect out of a medical expert. Most information given to me was through the office staff and only after I asked repeated questions. Note, he does put effort, however, in providing you with a laundry list of expensive products and tests that you can purchase. Even worse than being a salesman instead of a veterinarian is that he seems to give out the diagnosis of inflammatory bowel disease like it's the common cold. This diagnosis is based off of vitamin b-12 levels at the time of a single blood draw. I'm not convinced that low B-12 levels on a single blood draw is enough evidence to diagnose a serious gastrointestinal disease such as IBD. Further, Mr. Ask said that my cat had IBD and we didn't even do the B-12 test. So, be careful if he gives your cat that diagnosis. If he does diagnose your cat with IBD, he will then recommend probiotics, monthly B-12 shots and an expensive meal plan (which you can conveniently purchase at his office). You should probably get a second opinion. I will never bring either of my cats here again. Literally ever. Never. Ever. Ever. Under any circumstance... read more

I have taken my two older kitties into see Dr Ask. Originally, there was a young woman who worked at the desk who was quite knowledgable about cats and the office. The other person at the desk was very young and sat their with no input whatsoever with a scowl on her face. Now the knowledgable receptionist has left and replaced with another young receptionist. Because of one persons attitude, I have decided to go to a different vet. She's defensive, doesn't know anything but pretends to, she has no follow-through and sound of her voice just grates on me. I do agree with some of the previous comments regarding Dr. Ask. Very aloof. It's really too bad, because he took over this practice that was a dump and made it beautiful. He also has informative info running on a television screen. He's painted a beautiful mural across the front of the reception desk. Amazing. He's quite talented. It's unfortunate that the front desk people are little clones of him. read more

I had a very positive experience bringing my new kitten in for her first exam and spay surgery. Dr. Ask and the staff were very communicative before, during, and after the procedure, answering the many questions I had as a new first time pet owner. My kitten is doing better than ever now, healing well after the surgery and responding well to the treatments she was given after her exam. Thank you! read more

I take my cat there & always have gotten quick service. The staff is warm & friendly, dr ask cares about my cat. When my cat was dripping blood in his urine the doctor took him right in, did bloodwork and determined he had crystallization. My cat was put on special urinary food & has been fine ever since. The only negative are their prices & how at each visit I'm told my cat needs whatever but it's always over $400. After reading these reviews I see that it isn't just me, everyone has a problem with their fees read more

The entire staff is professional and friendly. I've been a customer for years, and thanks to Dr. Ask's excellent work, my cats have lived longer than expected. Highly recommend! read more

Update to your response: I DID NOT write a negative review because I wanted money (unprofessional to think that). I wrote the review which IS an HONEST one because I wanted to share my experience plain and simple. My review nor my complaint was not fraudulent in the least. The fact that you responded the way you did shows just how unprofessional your practice is. A review is a review. You may have had some clients happy with your services, but I am just NOT one of them! I think you guys need a lot of help, especially with bed side manner! People's pets are their family. They want to go somewhere where they feel that practice treats their pets as such. Your practice (in my and obviously a couple other opinions) does not. Just because the way I feel things happened doesn't match your side completely means nothing. 2 sides to every story. The one thing I am NOT is a liar! Everything I stated was true! If I could give this place ZERO stars I would. THIS WAS THE ABOSULTE WORST EXPERIENCE I HAVE EVER HAD! First of all, I agree with Jane. L. I brought my cat in because he was sick and the Dr. came in, examined him for less then 5 minutes and then left and never came back in. The assistant came in with a paperwork and a bill for over $500 for tests the 'Vet' wanted done. I asked where the vet was and she told me with another patient. I was clearly angered and confused which they did and said nothing about! The BIGGER issue is that when I brought my cat in, my little guy was extremely sick and really in fact should have been euthanized that day. Instead. the Dr. ordered a bunch of tests and ordered medication without even coming back in the room to #1. tell me what was wrong with my cat and #2. to tell me which tests were what. I left that day, got the tests done and ordered the medication. The medication usually comes within 48 hours. I called on the second day, the third day and the fourth day all while each day my cat was becoming sicker and sicker not to mention the fact that every time I called they were rude and gave me some excuse why it hadn't come in. Fast forward to one week later. I called the vet that day because my cat had become listless and wouldn't move. I called them to tell them that I thought he was going to pass very soon. They responded with "Oh well the medicine came in today" 5 DAYS LATER! I brought in my cat who was so sick. The Dr. didn't even come in to observe him, only the assistant did. FINALLY, the Dr. came in looked at my cat and said yeah, time to put him down. I have put down a few other pets before and they always sedate them before euthanizing them. Dr. Ask said "well if we sedate him, he might have a heart attack and die on the spot so he suggested just straight out euthanizing him while he was a bit awake. I said I wanted him sedated anyway and then put to sleep. He huffed and said fine although he might die right here. I was a complete mess and even more upset because of the horrible bed side manner of Dr. Ask. HERE IS THE REAL KICKER! Right before they put him down, they said we need you to sign some forms... one of which was for the medication he NEVER received! Not only did they want the payment for the medication, they wanted to make sure my card went thought before they euthanized him! I was so taken back, shocked, stunned and upset that I just signed whatever they needed me to sign so my little guy wouldn't be in pain anymore. After they euthanized my cat, I wanted to go back in and say my last goodbye. They were in the middle of closing and kept coming in the room every two minutes to say they were closing. For gods sake, I was trying to have a few last minutes with my little guy! I then get the bill and asked them to remove the charges for the medicine since it had been over 4 days late and I never even saw the medicine. They never did. I have since been trying to either receive a refund for the medication that I NEVER even saw or used or have them produce the medication that I paid for. I just got off the phone with the receptionist 'Christine' who was completely unhelpful and rude. Not only will they not refund me the hard earned money that I paid for the medicine that was 4 days late in the first place, but they also told me they threw out the medication since it was there for a month. I never received one call to say the medication was being disposed of! Bottom line is that this Vet is HORRIBLE! The Dr. himself has Zero bedside manner and rushes in and out of the exam room without even discussing anything he has found or thinks only to have an 'assistant' come in with a sheet of paper with all the tests the Dr. wants done and you never see the actual Dr. again, but they are rude and uncaring as any other vet should be. BEWARE OF THIS VE read more

I was very disappointed with my experience about a year ago, and I was reminded of it just this week because they continue to call me (even after I explained last year I was not happy wit them) for my cat's check ups. I brought my little guy in on a Thursday morning after finding him in the bathtub when I got up for work, urinating very small amounts of blood. The receptionist was very nice, and accommodating when I explained the issue and fit me in first thing when they opened. No complaints there. The doctor and assistant didn't have a super coddling bedside manner but that didn't matter at all, I just wanted to find out what was wrong and get the problem solved, especially since at the time my cat was young and always had great health. After the quick exam, the doctor explained it was probably crystallization in his urethra (common for boy cats) but he wanted to run tests to confirm. No problem! I left him there that day so they could do what they had to do. When they called and I went to pick him up, they explained the tests (which cost $430) didn't show anything, no actual blockage, but yeah, it was probably just mild crystallization and he should be on special cat food. Fine! Except they didn't have the food and couldn't get me an Rx (I don't see why that was an issue, looking back) and I would have to wait until the next week to get it. Okay, also fine, since they said it was mild. I took my little dude home and expected to wait the weekend out and come back. Cut to Sunday morning. I wake up to go to brunch with a friend and find the cat in the bathtub again, meowing loudly (very unusual), and blood drops everywhere. Blood drops in the tub, blood drops throughout the living room, and blood drops and feces (from him straining so hard) in his cat bed. I absolutely freak out at this point because he's in such distress, and my fiancée and I take him to Hope Veterinary Hospital where he is treated for an almost complete blockage of his urethra. I asked the vet at the hospital if it was possible this got this much worse in two days (when he allegedly wasn't blocked at all on Thursday) and he said he found that unlikely, especially since I had been pushing fluids (diluting his wet food with more water as recommended by the doctor) since then and that it was 48 HOURS LATER. This hospitalization cost me an additional $2,000 and almost cost my cat his life, even though I had done everything I was told to do and they said he was a mild case, "nothing to panic about." I understand there are out of the ordinary cases. I understand doctors can't predict the future. I understand that all. I am a reasonable person, but I am not a vet and I felt like they did nothing the first day I brought him in (except charge $430 tests to confirm something they kind of already guessed) and gave me a false sense of what was going on and take zero action. I would not trust them with any other issue that would arise. They seemed more interested in running tests (and underplaying the issue even when it is potentially very serious?) taking the money, and doing nothing really to stop an escalating issue. read more

AVOID!! Please read and TRUST all the other negative reviews!! Even read Dr. Ask' s condescending and rude replies to legitimate reviews, he writes these and makes EXCUSES (even for a cat his incompetence killed) rather than taking all complaints as serious suggestions for improvement to better serve animals/ his customers. Dr. Ask is NOT a USDA certified vet and does not seem very knowledgeable, as many other reviewers have stated. I let the office know that I would be traveling outside of the country and needed a health certificate and they waited until the day of my appointment to tell me in person ( the day before my flight) that Dr. Ask is NOT certified so the health certificate may not be valid. Just like others have stated, they overcharge and add additional charges at the last minute! Originally I was quoted $115 for a exam, vaccines, nail trim, and bath. Then on arrival was told my cat needed a fecal sample (never mentioned before - based on reviews this surprise charge happens often) in order to have a bath, which was an extra charge. Then I was told I needed to pay for ALL services prior to any of them being done, which I feel was discriminatory as Dr. Ask told reception that I might not pay (this could not have been on the basis of anything other than overt physical characteristics) and ultimately the cost for an exam, two vaccines, a nail trim without the bath ended up being almost 2x more than with the bath. It seemed like they were making up prices on the spot. Dr. Ask was exceedingly rude, unprofessional, and not very gentle with my cat. His exam was brief and he actually didn't even notice / mention the hair lost around my cat's neck. My exchanges with him were unpleasant and the way he conducts himself and his business is absolutely unacceptable . Also, I'd be remiss to not mention the vile exam rooms that possess a strong odor of urine, I suspect they are never cleaned and you yourself feel in need of a bath after leaving. An overall awful experience. Please do yourself a favor and bring your beloved cats elsewhere and avoid this prejudice, unqualified/uncertified, rude quack of a vet. read more

Leave the last star off for Savings! The ones you aren't getting.... I love this vet, I love the people, they're great with my cat. They love every cat that comes in and they're as loving and equally as loving and as efficient as they need to be to take care of your little friend. My cat is like my son and the people at Cats Only are the reason I keep bringing him back, even though it costs a bit more than others. read more

Cats Only Veterinary Hospital is fantastic. Not only is it a gorgeous facility that is both clean and modern, but it's staff is super helpful, friendly and understanding. My first experience with them was as a cat boarding facility for our kitten in December 2014. We were going on vacation with my inlaws and needed a place to put our cat for about 10 days right before Christmas. They were a great boarding place and you could tell they were very loving with the kitties. The staff told me how much they'd miss Penny and that she was welcome any time. We were nothing but pleased with our boarding experience here. They also trimmed her nails for us while she stayed with them. Now, a little back story on our furry feline friend. Our kitten was found by a septa station around Labor Day 2014. A friend called me and as soon as I saw this kitten, I knew she had to be ours. She was a teeny tiny precious thing, and had such a beautiful coloring, that I wasn't familiar with from the start. One of my girlfriends was familiar with the coloring, though, and called it Tortoise Shell, or a Tortie for short. Apparently, Torties have some sort of reputation for being a little bi-polar, or in cat terms, they have Tortitude. Yup, google it- it's a real thing! One of my daughters named the kitten Penny, and let me tell you, she has tons of Tortitude. She is an amazing cat at home, loving and sweet and playful. But, when you take her to the vet, well, she's different. She gets possessed by something kind of like the devil. She's evil, she hisses and screams and she is downright mean. Since she was a kitten we had tried to get her used to nail clippings and it just wasn't happening. I would wind up taking her into the vet to get her nails trimmed monthly. Unfortuantely, we don't live very close to Cats Only for those quick visits, we're about 45 mins away from there and that would be insane to drive up just for a nail trim, so we would go to a local vet down the street. But, Penny is smart, let me tell you. The first nail trim visit caught her by surprise. She was awesome, and it was done in seconds. The second visit was a little rougher, but it still got done with little stress. The third nail trim visit for Penny involved 3 vet techs to hold the 7 lb cat, the actual vet, a towel to cover the cat and so much hissing and spitting from the cat that one of my daughters ended up crying in the corner. It was bad. I then knew that I had tried everything and we had to declaw Penny. I felt horrible, but there was no way we could do this monthly. She wasn't getting any better at it and it cost $20 each time I went for a nail trim. That got expensive. After that last horror of a nail trim visit, I knew I had to bite the bullet and get Penny declawed. As much as it hurt me, it had to be done. The local vet doesn't do laser surgery, but I knew from my previous boarding visit that Cats Only performed Laser declaw surgery. I called and spoke with them and scheduled the appointment. I was able to bring her in for a quick check up prior, and they also did blood work to make sure she was all ready for her surgery. They called me day of, afterwards to let me know that Penny was okay and kept her over night for observation after the surgery. I picked her up the next day and everything was explained to me again, as well as post op procedure. The vet tech was very informative. Penny came home with an E collar on and had a great week recovery. Yesterday, I noticed a piece of her sutures sticking out of one of her toes and I called. I was put on with a vet tech who explained that I should bring her in to get it trimmed and checked out. So, this morning I went in with Penny, who now absolutely hates the car. We drove up and Penny was taken back immediately, where Dr. Ask examined her, trimmed her stitch, and brought her back out to me. It was a 5 minute visit, including him making sure she was fine at home and answering a few more questions for me. I am so appreciative of his office for taking the time with me and taking such good care of my cat. I understand how controversial declawing a cat can be, and I'm appreciative that Cats Only staff doesn't judge the reasoning and cares enough to do the procedure in the most humane way possible. They also sent her home with two extra days of pain meds, to make sure she was as comfortable as could be. Penny is not my first cat, infact she's my 3rd, and my other 2 lived for 17 and 13 years. I know that cats are with us for a lifetime and I'm thankful that we won't have to stress about Penny's nail trims ever again. read more

BEST. VETERINARIAN. EVER. I've grown up with cats-at any given time in my life as a child my family and I had at least 3 cats (total of 7-currently have 2, a kitten and my 14 yr old). I went away to college, and then graduate school in the Philadelphia area and relocated. While in grad school a black kitten showed up on the porch and I adopted her, and she got very sick a week later and I ran to another Cat-specific vet in Phila. to have her taken care of (the original place I went to when she first 'adopted' me). They weren't very helpful and wanted to charge me a lot of money. I eventually ended up going two nights in a row to an emergency veterinarian in Havertown, which was not very great either. I just didn't get a sincere, genuine caring feeling. Both of these places had vets who had graduated from UPenn, which has a premiere vet school and one of my friends is now in her first year there. However, while shopping at the Petco in Plymouth Meeting, I met a couple with a black kitten who had found her in a similar circumstance and recommended Dr. Ask in Norristown. I scheduled a follow up appointment with Dr. Ask and he and his staff were the most polite, thorough, wonderful people ever. Dr. Ask actually meets directly with you and your patient, and the technology is up to date yet they also use clipboards, both things I felt were important. He takes you on a tour of the facility and I got a glorious feeling from how I felt about the place. He doesn't make you feel rushed and is honest and answers any and all questions you may have. Dr. Ask graduated from Cornell and since I had Cornell alum roommates when I was in the area I felt comfortable with him seeing my kitten. Unfortunately I had to move back to central Jersey for a new job and now take her and my parents' cat to the vet in the area, since it isn't feasible to drive 2.5 hours to Dr. Ask. I would if I could, I loved it that much. The vet we use here isn't very sensitive and never seems too thrilled to be in the line of work she is in. However, my kitten is now 9 months old and very healthy-no problems at all ever since Dr. Ask saw her a few times and we figured out what was going on. I'd definitely consult him again in the future should a major issue arise, and would use him as a primary veterinarian if I move back to the Phila. area again. read more