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    Metropolitan Veterinary Associates

    3.6 (219 reviews)
    Open Open 24 hours

    Services - Metropolitan Veterinary Associates

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    Metropolitan Veterinary Associates Photos

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    Recommended Reviews - Metropolitan Veterinary Associates

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    Reviews With Photos

    My late cat. She was 15 years old.
    Emmaline W.

    Unfortunately, my cat was suddenly taken very ill and had to be rushed to the emergency hospital. We had no appointment, but there were only around half a dozen families there on a Monday night around 9pm. The front desk staff were very kind and helpful. The veterinarian (Kailey Werkheiser) was very detailed and transparent in her diagnosis and treatment options. The story has a sad ending, but the staff, techs, and veterinarian were outstanding in their communication, compassion, and empathy throughout the entire process.

    Ashley S.

    MVA Emergency and Critical Care quick actions literally helped save Jalen's life! The doctors and staff were extremely caring, professional and transparent. I was never given false hope and the pros, cons, and odds of each decision or option they provided me with were very clearly explained. I was never pressured into making any decision and they were supportive of whatever I did decide. I truly believe had it not been for their quick recognition, action, and compassion, Jalen would not be here. I highly recommend MVA ER and Critical Care teams. Here is a bit of detail into how they helped save his life... I brought Jalen into the ER 2 times, for suspected pneumonia caused by Kennel Cough that he caught after being boarded. The first visit, the X-rays did not show pneumonia, but he was showing mild clinical signs. I was given the option to hospitalize him for a few days or treat him at home. I opted to treat him at home since his case was seemingly mild and thought he just needed antibiotics and some good rest. He was seemingly getting better but then took a bad turn 2 days later. I rushed him back to the ER and he was admitted. X-rays now showed full blown pneumonia that had not responded to the antibiotics he was given. He was admitted to the Critical Care Unit where a specialized procedure was performed that would help identify the causative agent and get him started on the correct medication. He was in the hospital 3 days. I was not able to visit him since he was infectious, however I received phone calls 2x per day as well as photos of him texted to me. He was looking good, and we had a plan for him to come home. The morning he was supposed to come home, I got an early phone call telling me something had happened. Long story short, the pneumonia worsened overnight, and he had coughed so hard that he developed a pneumomediastinum which was causing his heart rate to drop dangerously low. I became hysterical on the phone, but the CC doctor was able to calm me down enough to snap me out of it and get to MVA ASAP. When I got there, I was immediately taken into an exam room and met by the CC doctor. She explained the situation and that his best chance of survival was to transfer him to Penn Vet where he can get the specialized emergency surgery and possible ventilator care he needed, but it needed to be done now. She also explained the odds of him surviving any of this (they were not good 50/50 at best, and those odds dropped to 30% if he had to be put on a vent). I okayed the transfer, and after I did (as to not influence me one way or another), she told me that after talking to me the past few days, she knew I would say yes and she already had a team prepping to transport him. A doctor and their best ICU nurse traveled with him. He was kept on oxygen the entire time, the scene was something out of a movie. I was able to visit with him for few minutes while they finished setting up the transport vehicle. The pneumomediastinum caused air to also build up subcutaneously, so when I pet him, I could literally feel air bubbles under his skin. It was horrifying but clung to hope. Then it was time to go, they wheeled him out and loaded him in the transport vehicle. It was a 45-minute drive to Penn Vet. I followed the transport vehicle and met them there. They unloaded Jalen and immediately wheeled him back into a room at Penn. The MVA staff looked back at me with such compassion and concern. I appreciated these glimmers of hope and compassion; they were much needed during such a traumatic experience. I truly believe it was the quick actions of the MVA staff that attributed to saving Jalen's life. I arrived at MVA at 9:10AM. He was in emergency surgery in Penn by 11AM. It was the fastest, longest morning of my life and I will never forget any of it. Thank you so much to Dr. Fischer and the staff at MVA. I hope you know you were an essential part of literally saving Jalen's life and I am forever grateful.

    Ingrid H.

    I can't say enough wonderful things about Dr. Suzanne Rau and the entire team at Metropolitan Veterinary Associates. My beloved cat Mabel was diagnosed with mammary carcinoma, and from the very first appointment, Dr. Rau has provided us with a level of care, expertise, and compassion that is truly extraordinary. Dr. Rau is the perfect combination of calm, confident, empathetic, and incredibly knowledgeable. She took the time to answer all of my (many) questions with patience and clarity, always making sure I felt informed and supported in the decisions we were facing. Her ability to explain each step of Mabel's treatment with both clinical insight and genuine care brought me so much peace during a very difficult time. The front desk staff and clerks are also fantastic--always friendly, professional, and organized. Every interaction with the team has been smooth, respectful, and reassuring. I never once felt like "just another client"--they truly care. Thanks to Dr. Rau and the entire MVA team, Mabel has been able to receive the best possible care with grace and comfort. I am endlessly grateful for their expertise and heart, and I trust them completely with my baby's journey.

    Baby puppies

    I wish I could use this office as my new general veterinary office. We had an emergency with my German Shepherd, Bay's, labor. After two separate visits and a lot of decisions, Bay needed an emergency cesarean surgery. The treatment we received at this office was incredible. Dr. Slough, Dr. O'Neill, and the surgeon Dr. Kauffman are stellar and examples of quick thinking professionals. The nursing staff and desk staff were equally amazing. Dealing with clients who are high anxiety and dealing with their sick animals is difficult, and I hope this review serves as a testament to their expertise.

    Albert was well taken care of at Metro Vet.

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    Dr. Corr- Opthamogy and Dr. Logan-Neurology are great. So glad they are here for me and my dogs.

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    Urgent Care staff was kind, professional, thorough and location was clean and spacious.

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    Page 1 of 6

    Ask the Community - Metropolitan Veterinary Associates

    Review Highlights - Metropolitan Veterinary Associates

    Dr Niles and her nurse are caring and compassionate and facilitated my fur baby in her recovery.

    Mentioned in 7 reviews

    Read more highlights

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    Veterinary Emergency Group - Midnight waiting to be seen

    Veterinary Emergency Group

    (65 reviews)

    This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

    My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

    Eastern PA Veterinary Medical Center - Jaclyn and Bailey!!

    Eastern PA Veterinary Medical Center

    (61 reviews)

    Brought our senior cat in for emergency care without an appointment. Our cat was clearly suffering…read morean end of life crises and they took us in immediately. Literally- immediately! The entire staff was incredibly compassionate and efficient. Special kudos to Dr. Veltri. They also helped us make 'over the rainbow' arrangements. Very caring.

    They are only in this for the money. They will convince you to murder your own pets because you…read morecant afford to pay 5000+, and 1k+ of that is just for them to stay a night. They show clear fake emotions, and rush you during the grieving process. Couldn't even leave without paying an arm and leg just for a check up that took hours. If they wanted to help, they would. A place i knew that was affordable moved away. They worked on my dog which is more complex than a cat, for only 600. They did a wonderful job aswell. i moved away from there and this was the vet that was recommended to me as backup for my type of emergency. a huge regret. Unless you are made of money, find a better place. Everyone there was overly pampered looking just for an ER VET CLINIC aswell. Its just odd to me. the vibe was just off from the start. Hire people with real empathy. Ive talked to other places that were cheaper but they closed early in the day. i felt forced into this places arm. My pet could still be here today if i didnt come here. Oh and those payment plans they have pamphlets of? have a high rejection rate.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (8 reviews)

    This was my first experience at a pet ER, and while the situation was intense, the care was…read moreexcellent. I brought my orange domestic shorthair in for severe constipation after I couldn't get an appointment with my regular vet. They assisted us immediately, performing x-rays, starting fluids, and providing medication and an enema. By the time we left, she was already doing much better. The facility itself is very bright and comforting, which helped ease the stress of an emergency visit. They even have snacks and beverages for pet parents! It is a very active ER--it was intense seeing other pets coming in and witnessing some difficult moments for other families--but the team was incredible at multitasking and treating everyone with compassion. It is more expensive than a standard vet visit, but for the immediate service and high quality of care we received, it was absolutely worth it. I'm so grateful for this place and its convenient service when we needed it most.

    Our experience at VEG ER Princeton wasn't good. It was bad. We went to the ER twice…read more 1st visit they have misdiagnosed severe inflammation with an allergy reaction ($340) Benadryl didn't help, so after three days had to go back. 2nd visit. (Quoted ~$1K). Suggested astronomical amounts for tests that are not necessary. We went with just buying the meds, which also are priced 4x more than on internet. There are many staff ppl, however, only one doctor. We were at the clinic 2hrs. Sorry for leaving this negative feedback, but that was our VEG ER story.

    Keystone Veterinary Emergency & Referral - Romeo the purest soul that ever lived.

    Keystone Veterinary Emergency & Referral

    (87 reviews)

    It's never good when you have to rush a beloved pet to an emergency veterinary hospital. In most…read morecases, neither the animal or person are in good shape. When you arrive, you want to be met by professionals who offer quick, efficient care with empathy, compassion, and confidence. KVER not only met these criteria, but exceeded it. As soon as I met Chelsea, the veterinary nurse who was assigned to my dog's case, I instantly felt calmer knowing that my dog was in good hands. She had an air of competence combined with compassion towards both my dog and I. While my dog was being examined by the vet, Chelsea made sure I was updated on what was going on and carefully explained my treatment options. With her help, I made the decision to monitor my dog instead of going through any aggressive treatments. Chelsea then not only told me what symptoms I would need to watch for, but also wrote them down. She assured me she thought the dog would be fine, and she was absolutely right. A happy ending to a scary situation. One both my dog and I got through with KVER, and especially with the exceptional professionalism of Chelsea. KVER is my go to emergency vet from now on.

    It's been almost 3 years since my family's kitten was euthanized without my consent and I still…read morethink of that day often. Our kitten was almost 5 months old when he became lethargic and I took him in as an emergency. I brought him in, in his carrier wrapped snuggly in a t-shirt that smelled like his favorite human, my then 7 year old. Before we arrived I had hand-fed him, helped him drink water, kept him warm but realized I needed help. So I viewed our pet insurance website and searched for an emergency vet close by. He had insurance. When we arrived, we were called back rather quickly. We only sat in the examine room for maybe 5-10 minutes before he was taken further back without me. 5-10 minutes more and a staff member returned to tell me without extensive treatment he wouldn't make it. They didn't give a reason he had become unwell. No tests were ran. He just didn't respond to something they had given him, so that was their conclusion. I was escorted back to see him, where he lay breathing shallow, eyes open, and needle connected but no fluid attached. I asked questions. Requested more information. I was informed again they didn't believe the chances of him making it were likely. I NEVER gave the permission to euthanize him. I cried and asked for more information. A young lady came over, placed her hand on him and said he had passed. At the time I was a few months postpartum and it took me a while to process that the decision had been made for me. I read his paperwork sometime later and saw that I was charged for euthanizing him. I NEVER requested that. I was informed he was "gone" while I was standing in front of him. No additional fluids were given to him. He had insurance. I reported this establishment to the insurance company when I reviewed the paperwork. I think of that day at random, like today. My family and I cried for months, especially my little girl. It was heartbreaking. So today I'm obedient and I honor Grand Greyson Kabuki Lee Summers AKA Mr. Whiskers by finally leaving a review.

    Metropolitan Veterinary Associates - vet - Updated August 2026

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