Love Dr. Poad! Very clear and concise and easy to trust! Dr. Poad has been amazing! Loved how empathetic Dr. P was and appreciated the clear and concise explanations. read more

The staff and doctors we saw were compassionate and extremely knowledgeable. Honestly, everyone was wonderful that day! I appreciate their kindness and professionalism, as well as their depths of knowledge, how up-front the practice is about the cost and the potential risks, but also how confident the doctor was about remedying our dog's problem. I have since had follow up calls with her, and she spent time with me until all my questions were answered. read more

Unfortunately, my cat was suddenly taken very ill and had to be rushed to the emergency hospital. We had no appointment, but there were only around half a dozen families there on a Monday night around 9pm. The front desk staff were very kind and helpful. The veterinarian (Kailey Werkheiser) was very detailed and transparent in her diagnosis and treatment options. The story has a sad ending, but the staff, techs, and veterinarian were outstanding in their communication, compassion, and empathy throughout the entire process. read more

Metropolitan Veterinary Associates - My late cat. She was 15 years old. - Veterinarians Near Me - Norristown, Pennsylvania

MVA Emergency and Critical Care quick actions literally helped save Jalen's life! The doctors and staff were extremely caring, professional and transparent. I was never given false hope and the pros, cons, and odds of each decision or option they provided me with were very clearly explained. I was never pressured into making any decision and they were supportive of whatever I did decide. I truly believe had it not been for their quick recognition, action, and compassion, Jalen would not be here. I highly recommend MVA ER and Critical Care teams. Here is a bit of detail into how they helped save his life... I brought Jalen into the ER 2 times, for suspected pneumonia caused by Kennel Cough that he caught after being boarded. The first visit, the X-rays did not show pneumonia, but he was showing mild clinical signs. I was given the option to hospitalize him for a few days or treat him at home. I opted to treat him at home since his case was seemingly mild and thought he just needed antibiotics and some good rest. He was seemingly getting better but then took a bad turn 2 days later. I rushed him back to the ER and he was admitted. X-rays now showed full blown pneumonia that had not responded to the antibiotics he was given. He was admitted to the Critical Care Unit where a specialized procedure was performed that would help identify the causative agent and get him started on the correct medication. He was in the hospital 3 days. I was not able to visit him since he was infectious, however I received phone calls 2x per day as well as photos of him texted to me. He was looking good, and we had a plan for him to come home. The morning he was supposed to come home, I got an early phone call telling me something had happened. Long story short, the pneumonia worsened overnight, and he had coughed so hard that he developed a pneumomediastinum which was causing his heart rate to drop dangerously low. I became hysterical on the phone, but the CC doctor was able to calm me down enough to snap me out of it and get to MVA ASAP. When I got there, I was immediately taken into an exam room and met by the CC doctor. She explained the situation and that his best chance of survival was to transfer him to Penn Vet where he can get the specialized emergency surgery and possible ventilator care he needed, but it needed to be done now. She also explained the odds of him surviving any of this (they were not good 50/50 at best, and those odds dropped to 30% if he had to be put on a vent). I okayed the transfer, and after I did (as to not influence me one way or another), she told me that after talking to me the past few days, she knew I would say yes and she already had a team prepping to transport him. A doctor and their best ICU nurse traveled with him. He was kept on oxygen the entire time, the scene was something out of a movie. I was able to visit with him for few minutes while they finished setting up the transport vehicle. The pneumomediastinum caused air to also build up subcutaneously, so when I pet him, I could literally feel air bubbles under his skin. It was horrifying but clung to hope. Then it was time to go, they wheeled him out and loaded him in the transport vehicle. It was a 45-minute drive to Penn Vet. I followed the transport vehicle and met them there. They unloaded Jalen and immediately wheeled him back into a room at Penn. The MVA staff looked back at me with such compassion and concern. I appreciated these glimmers of hope and compassion; they were much needed during such a traumatic experience. I truly believe it was the quick actions of the MVA staff that attributed to saving Jalen's life. I arrived at MVA at 9:10AM. He was in emergency surgery in Penn by 11AM. It was the fastest, longest morning of my life and I will never forget any of it. Thank you so much to Dr. Fischer and the staff at MVA. I hope you know you were an essential part of literally saving Jalen's life and I am forever grateful. read more

Metropolitan Veterinary Associates - Veterinarians Near Me - Norristown, Pennsylvania

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Don't allow you to be with your pet. They take them and make you wait in lobby. This is stressful for pet and pet parent. 250.00 to walk in the door then it just climbs and climbs. 800.00 bill for fluids. Wanted to keep overnight and more tests for another 2-3k. Said no and went home with my girl who was fine after all. ​​ read more

Metro vet saved my dog's life. When my regular vet couldn't handle my baby's extreme pancreatitis and liver issues- they recommended metro vet. It's not anywhere close to where I live, but my dog is my family. So I headed out there. They were professional, explained everything to me, called me with checkups on him, their waiting area is nice and accommodating, it's clean and sanitary. The staff was kind and dealt with me through all my crying and anxious phone calls. This facility is top notch. It's not cheap, but love knows no value with my animals. I never got to thank the vets and staff for all of their hard work in helping my sweet boy recover. So if you're reading this --- THANK YOU! read more

Dr. Chamberlain couldn't have been better. He was clear, honest, and had an initial hunch that was followed and turned out true. In a time where I had to steel myself emotionally, his manner of communication was assuring and earnest. He rose above and beyond the occasion. I am truly thankful for having this resource and will always remember Dr. Chamberlain as my anchor in a stressful time. read more

I can't say enough wonderful things about Dr. Suzanne Rau and the entire team at Metropolitan Veterinary Associates. My beloved cat Mabel was diagnosed with mammary carcinoma, and from the very first appointment, Dr. Rau has provided us with a level of care, expertise, and compassion that is truly extraordinary. Dr. Rau is the perfect combination of calm, confident, empathetic, and incredibly knowledgeable. She took the time to answer all of my (many) questions with patience and clarity, always making sure I felt informed and supported in the decisions we were facing. Her ability to explain each step of Mabel's treatment with both clinical insight and genuine care brought me so much peace during a very difficult time. The front desk staff and clerks are also fantastic--always friendly, professional, and organized. Every interaction with the team has been smooth, respectful, and reassuring. I never once felt like "just another client"--they truly care. Thanks to Dr. Rau and the entire MVA team, Mabel has been able to receive the best possible care with grace and comfort. I am endlessly grateful for their expertise and heart, and I trust them completely with my baby's journey. read more

Metropolitan Veterinary Associates - Veterinarians Near Me - Norristown, Pennsylvania

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I wish I could use this office as my new general veterinary office. We had an emergency with my German Shepherd, Bay's, labor. After two separate visits and a lot of decisions, Bay needed an emergency cesarean surgery. The treatment we received at this office was incredible. Dr. Slough, Dr. O'Neill, and the surgeon Dr. Kauffman are stellar and examples of quick thinking professionals. The nursing staff and desk staff were equally amazing. Dealing with clients who are high anxiety and dealing with their sick animals is difficult, and I hope this review serves as a testament to their expertise. read more

Metropolitan Veterinary Associates - Baby puppies - Veterinarians Near Me - Norristown, Pennsylvania

This was the first time we needed to take our Golden Retriever to a vet on a Saturday night and Metropolitan was there when we needed them most. The Veterinary Doctor and the staff were very compassionate and accurate in their diagnosis or our dog's condition. Thank you Doctor, and thank you staff for all your kind, compassionate work at a time of great distress for our family. I would highly recommend Metropolitan Urgent Care when the need arises read more

I brought my 10 yr old ragdoll cat here for the 3rd time (in his life). Once again, everything was just fine. We had a great vet (Dr. oertle) who maintained frequent communication and asst Taylor who also was very helpful and knowledgeable. Mr. Blue my cat stayed overnight again and overall waiting times were very reasonable. While the invoice is expensive, i got pet insurance which covers alot of the charges so just happy my cat is doing better and expenses weren't overwhelming. I'll return again if he needs to go back in the future. read more

Dr. Spertus (an opthamologist) took the time to answer our questions, followed up via email right away with her recommendations. The wait time was short and everyone was very courteous Everyone was excellent The knowledge of Dr. Spertus and her demeanor read more

We didn't have to wait long to be seen and once the ultrasound was done the doctor took her time to explain everything and didn't rush. The entire experience was seemless read more

Urgent Care staff was kind, professional, thorough and location was clean and spacious.

The staff is caring and knowledgeable. Beth reviewed my instructions with me. She was amazing. Empathetic and loving to Albert. Caring staff. read more

Metropolitan Veterinary Associates - Albert was well taken care of at Metro Vet. - Veterinarians Near Me - Norristown, Pennsylvania

Outrageously expensive. 10 minute consult with a vet (who was very pleasant) regarding a broken toe ("nothing can be done about it just let it heal naturally") for $225! No exaggeration. They didn't do x-rays or anything. That's $1350 per hour to do....nothing. What a racket. read more

The staff and doctors there were very helpful and had an amazing attitude while I was there nervous about my golden retriever who got sick. Will definitely be coming back if there are any issues again. I don't remember the names of the front desk concierge but there were 4 or 5 of them there that day. I interacted with each of them in small ways and they were all great. One of them who checked me made me immediately feel like it was a good place to go by saying oh no he's not feeling good today instead of just rushing me through to check in. The doctor was also very kind knowledgeable and reassuring. I brought my dog back in one hour after leaving and she was very helpful with my concerns. The staff and doctors were excellent! Even though there were patients nonstop they had a great attitude and treated everyone with kindness. read more

Dr. Timothy Schwab performed TPLO surgery on our Samoyed, Emily's left rear leg. He did a wonderful job and Emily is doing well. My husband and I were impressed by the excellent care provided by him. He is also a kind man and took extra time to explain the procedure to us and was always available to answer our questions during the post-operative care. So glad our vet in Lancaster, PA recommended him! read more

Metropolitan Vet Urgent Care. EXCELLENT experience. It's the compassionate care from the receptionist to the Nurse Carrie to the Vet Dr Hyman. All were kind understanding, and I never felt rushed. I have always found the Vets at Metropolitan to have excellent clinical knowledge and skills. Thank you to the ENTIRE STAFF read more

I just visited Metropolitan Veterinary Associates with my pup Riley. Dr Chloe Spertus was amazing. She took her time with my Riley for her recurring eye ulcers. She answered all of my many questions and I left feeling better at understanding of what's happening with my dog. Very upsetting when your fur baby is constantly getting these painful ulcers and her vet is impossible to get in for an appointment. I will take Riley to her from now on when these terrible ulcers arise. Very painful for her. Vet techs are also very caring and so gentle. Recommend highly Dr Chloe Spertus. Thank you so much for the care you and your team gave to Riley. I don't know the techs names, but they were extremely helpful with Riley. Not her first time with eye ulcers and she is tired of being poked. Thank you, Thank you Dawn Kavanaugh & Riley #veterinarian recommendations read more

Could not diagnose my dog after 2k in Fee's Bring your check book, you get billed for walking in the door and every 1-12 hours your pet is there. Among many other half ass fees for making a game plan. read more

Jizo was well cared for during our visit. The wait time for him to be seen was minimal, and the front desk kept us informed during the process. Dr. Slade answered all of our questions and concerns, and layed out our next steps. The woman at the front desk (I wish I could remember her name) was so delightful and helped set up our appointment for a surgery consultation at the hospital. Both the lovely woman at the front desk and Dr. Slade were fantastic. Everything was amazing! We usually go to MVA hospital, but will definitely return to MVUCS if Jizo needs care that would best be suited for urgent care. read more

Exemplary from start to finish. Awesome reception staff, vet techs, and doctors. Caring, concerned, thorough, and super professional and knowledgeable. As much as an urgent visit isn't wanted, it is so incredibly reassuring to have such a great group to take care of your fur babies when needed.... The entire staff was incredible!!! Awesome care, knowledgeable staff, friendly, attentive, caring, just overall wonderful! Thank you!! read more

Saved both our dogs life! Double TPLO surgery for our dog Cody, which couldn't have gone any smoother. Dr. Schwab was so attentive, capable and provided a level of reassurance that we have never experienced. He is a phenomenal surgeon and human being. Our mini dachshund Reggie had emergency surgery for 3 herniated discs. We were not sure he would survive or ever walk again. 2 weeks after his surgery he is walking and has his spunk back. Dr. Logan saved his life. The nurses and staff are incredibly caring and responsive. We are forever grateful to Dr. Schwab, Dr. Logan and the entire staff for the care they have provided to our beloved dogs! Cannot speak highly enough about our experience at Metro Vet. read more

After I had to have my dog euthanized here due to a medical emergency, I called for advice for my cat. They wouldn't talk to me because my cat was not a registered patient. read more

Our 1 yr. old dog needed Cherry Eye surgery to repair a prolapsed third eyelid gland. We were referred to Dr. Amanda Corr at Metropolitan Veterinary Associates in Norristown, PA. She and her team took wonderful care of Zach. It was very hard to keep him from running around and jumping on furniture for 2 weeks, plus he hated getting eyedrops and wearing the dreaded cone (we switched him to a soft one). The surgery was 100% successful, Zach is delighted to resume normal activities, and we highly recommend Dr. Corr. read more

Metropolitan Veterinary Associates - Please, Sir, I want more! - Veterinarians Near Me - Norristown, Pennsylvania

The attention to detail, the care and respect for my dog, and the level of veterinary acumen was excellent! I always come here since I can rely on Metropolitan to handle any complex or even vague problem - all the while being pleasant, respectful, and also loving to my dog. The expertise in diagnosis and management, no matter how subtle or complicated, makes this hands down the best place in the region for veterinary care. read more

I had driven in from Harrisburg, a 90-minute drive. I was greeted warmly by the receptionist and asked to complete a few forms. I didn't have to wait long before a vet tech brought us (my cat and I) to the exam room. She was professional and attentive. She did not rush me nor seem as if she was in a hurry. After her questions, she left the room and two physicians entered shortly after. We had a pleasant talk, they informed me of a couple ways to proceed and the associated costs. They did not try to upsell services or products. I felt very comfortable speaking to them and felt I could trust them. I am a nurse by trade and am familiar with medical terms and body parts, but I didn't mention this immediately. Instead I listened to them and what they had to say. I felt that they did a great job explaining issues and options and even if I was not familiar with medical terminology, I could have easily understood their explanations. Also, they answered all my questions and, like the vet tech before them, did not rush me and seemed to be in no hurry. It was a very relaxed visit. I wish I remembered their names, but I am terrible in that department. I would like you to extend my thanks to them and to the vet tech. I highly recommend your services. read more

Attitude, attitude, attitude. It's only a veterinary clinic, not the White House! Even though my cat was a patient there, and I had a few questions about a procedure she was to have, which I wanted to address with a tech, the receptionist there that day totally stonewalled me and said she'd have a 'customer service rep' call me. Seriously?? A Customer service rep?? Wow! What lack of respect for their 'patients' owners. You'd thought I was asking to speak to the President, instead of a responsible tech. Needless to say, I left and went elsewhere for my cat's procedure... to a veterinary clinic whose wonderful, kind, receptionist, and tech, understood my concern and request for info, and took the few minutes to answer my questions. I should have paid more attention to the bad reviews I had read about Metropolitan, before I decided to take a chance on them. read more

Easy to get an appointment which made me feel a little relief that my pet would be seen quickly. Staff was thorough in asking questions to determine where to begin in their evaluation. Myself and my pet were treated with kindness and compassion. Everyone I dealt with that day was fantastic. :) Taking the time to evaluate my pet and speak to me about what was found that didn't feel rushed or dismissive. read more

I wish I could review zero stars. I wish I never stepped foot into Metro Vet. My one-year-old cat has permanent damage due to the negligence and malpractice from Dr. Karen Farver. My cat was given a drug that is NOT APPROVED for cats, dogs only. This is clearly stated multiple times on the product drug label . This resulted in emergency surgery and a lengthy emergency room visit and THOUSANDS of dollars spent. This was the only one of two extreme errors by Dr. Karen Farver and the dermatology team. Not to mention the extreme emotional and physical trauma to my cat and my family along with the irreversible physical damage to my kitten. Please do yourself a favor and take your animal to Penn or anywhere other than Metro. read more

Metropolitan Veterinary Associates - Veterinarians Near Me - Norristown, Pennsylvania

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I happen to be out of town when my two dogs got into a fight the girl at the front desk was caring and concerned. But unfortunately, i was left with no choice but to put my beloved chay down due to facti didnot have 1500.00 on me to pay for services bc i dont keep all my money in one account even though i explained that I have the money they could care less unbelievable flat out gouging and greed driven business as for your information I at 60 years old got more money in investments and different savings houses bc I not from your stuck up greedy ass area Karma is a bitch i hope your in need someday and i am there to say no cant help you. read more

I took our cat here when she was sick. They were extremely nice to me and every conversation I overheard with other pet owners seemed to come from a place of compassion. They were upfront about pricing and took my financial concerns into consideration when creating a treatment plan without any judgement. Our sweet cat is doing much better now thanks to their care. I saw some comments concerned about itemized receipts and being given medication that is used for dogs for cats. I asked for an itemized receipt which I got at check out in addition to the estimate before hand. For the medication they gave our cat a anti nausea medicine that is atypically used for dogs and assured me it was safe for cats. I did my own research prior to giving it to her and they were totally correct, turns out medicine used for dogs can be safe for cats at different dosages and this is done frequently in veterinary practice - the specific medicine she was give was given the go ahead for cats in 2012 so that's good to know. Overall I am pleased with the service and would recommend it to anyone else have an emergency with their pet. They are pricey (my cat had to be sedated to be handled so that added cost) but it that is to be expected for any emergency vet. read more

I have had first contact with Metro back in 2007, I think. It was an emergency. Dr. DiBiasio was so caring and professional I have always considered Metro to be the place to take my pets for emergency, if possible. Since then I have had wonderful experiences there with Dr. DiBiasio, Dr. Gaunt, Dr. kurzinski and Dr. Poad. All very professional and caring. My cat, Robbie, is boasting that he has his own internist and cardiologist. So far, he is doing well. They are very kind to him despite his behavior. Now I will be making an appointment with my cat, Liam, who needs an echocardiogram before he has a much needed dental. Barbara Fahy, Reading, Pa. read more

Everything was perfect and professional. My dog was treated like part of the family. Very friendly group and knowledgeable. Dr. Tim is incredible. Definitely made my visit comfortable and relaxed. Explained everything about the procedure and what to expect afterwards. I would recommend taking your pets here for any reason. You won't be disappointed. read more

Dr Marisa from ER Put Our Beautiful Baby Boy to Sleep last Night and The Comfort She Gave Him And Us Was Absolutely From Her Heart... It Was Like an Angel Walked into the Room When I Saw Her Face.. She Made It So Peaceful And Beautiful for Jay Jay and Us.. It's the Hardest Part of Being A Pet Owner But The World Needs More Doctors Like You Marisa.. I Will Forever Be Grateful for You read more

Have been using Met Vet for several years, different pets. Staff is amazing, friendly, professional, especially during difficult times. Would recommend to anyone and feel lucky to live near a professional animal hospital for emergency or serious illness. read more

Metropolitan Veterinary Associates - Shelby girl - Veterinarians Near Me - Norristown, Pennsylvania

I cannot say enough good things about this place. Our sweet cat Buddy was diagnosed with Hyperthyroidism from our vet and stopped eating. So we brought him to Metropolitan and they found how he also has Pancreatitis. He's had has had all kinds of bloodwork, scans, and feeding tubes (both nasal and now an esophageal feeding tube). We worked with Dr Morgan and an Internist Dr van Eeden who are both VERY compassionate and knowledgeable. Pros: *Compassionate *Professional and knowledgeable *Keeps you updated twice a day when your pet is there *Very detailed doctors in regards to questions and diagnosis *Knowledgeable with medications *Waiting room has snacks and an excellent drink machine! Cons: *Price is pretty steep *Wait can be long but this is also to be expected at ANY emergency facility *There was 1 ER doctor on our second visit that brought up the "e" word in regards to Buddy's condition. I expressed my concern to Dr. Morgan.. *Parking can be a bit packed read more

Metropolitan Veterinary Associates - Buddy with his beautifully placed e-tube by Dr van Eeden. - Veterinarians Near Me - Norristown, Pennsylvania

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During the COVID era ago my dog went through surgery to remove a tumor. They returned my dog to me and I said she isn't eating, they felt that my dog would eat at home. My dog went back due to pancreatitis and other challenges two days later. The hour before my dog died I called to see if my dog was doing fine, they said no change. Then I got the call saying my dog was dead. The hardest part was not being with my dog when she died. I asked for an after action review to be performed but never received it. It has taken me many years to write this review. read more

ZERO STARS! COMPLETE AND TOTAL RIP-OFF! DONT TAKE YOUR PET HERE! So my cat has that chronic dental disease called reabsorptive disorder. Fall of 2022 she had 6 teeth removed from her regular vet (Doylestown Vet Hospital) and in that same procedure had all her teeth cleaned/scaled and (supposedly) her entire mouth cold lasered. 2 months ago I took my cat to Doylestown because she appeared to have an eye infection. The vet who saw her there wasnt her normal vet I never met this woman before and she told me that she has one tooth that is really bad and needs to be extracted but they dont specialize in dentistry there so I should take her to a specialist. Weird considering they did the whole surgery/cleaning last time and I was told that they bring in a specialist/did bring in a specialist for my cat's procedure. They gave me a list of dental vets and Metropolitian was the closest one to my house so I decided to try that place. I JUST came from there. My first visit with my cat (and the last one) they said that they will do an exam and then surgery afterwards. First off, Dr. Doran didnt even open up Lila's mouth all the way. She simply lifted up her lips on each side. So how can you get a full evaluation if you don't fully open her mouth? At Doylestown vet they always open her mouth all the way to look at her teeth. So that was shady. She then told me that only one tooth needed to be extracted. I was happy to hear that considering the last time she had 6 teeth extracted. She said the remaining teeth she had will be "scaled for free" I asked if she will get cold laser on her gums and she told me no, that is something extra that's not needed so why charge me more money for something that isn't necessary? Then she leaves and the nurse comes in and gives me an itemized invoice. They want to charge me $2800 for ONE TOOTH EXTRACTION! Basically just xrays and the extraction. Supposedly the scaling of the other teeth is "free" LMFAO! To put this in perspective, Doylestown Vet charged me $1600 for 6 extractions, full mouth scaling, and full mouth cold laser, xrays, pain meds, etc. What is even more comical is that they listed all the items but didnt put the individual price of each item just listed $2,800 at the bottom. Talk about a crock! When I told the nurse that this was outrageous charge her response was "well we are a specialty dental vet" ummmm yea I expect a specialist to be more money but not charging me like 4 times the amount! I imagine to get one tooth pulled at my vet would be less than $1,000 if they charged me $1,600 for 6 teeth and there they do way more while my cat is under. I actually don't understand at all why my vet recommended I go to a specialist. I'm def going to give them a piece of my mind for that. I walked out. there was no way I was paying anywhere near that much for 1 tooth extraction. Specialists are just con artists. Don't waste your money! read more

Metropolitan Veterinary Associates - Veterinarians Near Me - Norristown, Pennsylvania