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    Metropolitan Veterinary Associates

    3.6 (222 reviews)
    Open • Open 24 hours

    Services - Metropolitan Veterinary Associates

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    Metropolitan Veterinary Associates Photos

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    Reviews With Photos

    My late cat. She was 15 years old.
    Emmaline W.

    Unfortunately, my cat was suddenly taken very ill and had to be rushed to the emergency hospital. We had no appointment, but there were only around half a dozen families there on a Monday night around 9pm. The front desk staff were very kind and helpful. The veterinarian (Kailey Werkheiser) was very detailed and transparent in her diagnosis and treatment options. The story has a sad ending, but the staff, techs, and veterinarian were outstanding in their communication, compassion, and empathy throughout the entire process.

    Ashley S.

    MVA Emergency and Critical Care quick actions literally helped save Jalen's life! The doctors and staff were extremely caring, professional and transparent. I was never given false hope and the pros, cons, and odds of each decision or option they provided me with were very clearly explained. I was never pressured into making any decision and they were supportive of whatever I did decide. I truly believe had it not been for their quick recognition, action, and compassion, Jalen would not be here. I highly recommend MVA ER and Critical Care teams. Here is a bit of detail into how they helped save his life... I brought Jalen into the ER 2 times, for suspected pneumonia caused by Kennel Cough that he caught after being boarded. The first visit, the X-rays did not show pneumonia, but he was showing mild clinical signs. I was given the option to hospitalize him for a few days or treat him at home. I opted to treat him at home since his case was seemingly mild and thought he just needed antibiotics and some good rest. He was seemingly getting better but then took a bad turn 2 days later. I rushed him back to the ER and he was admitted. X-rays now showed full blown pneumonia that had not responded to the antibiotics he was given. He was admitted to the Critical Care Unit where a specialized procedure was performed that would help identify the causative agent and get him started on the correct medication. He was in the hospital 3 days. I was not able to visit him since he was infectious, however I received phone calls 2x per day as well as photos of him texted to me. He was looking good, and we had a plan for him to come home. The morning he was supposed to come home, I got an early phone call telling me something had happened. Long story short, the pneumonia worsened overnight, and he had coughed so hard that he developed a pneumomediastinum which was causing his heart rate to drop dangerously low. I became hysterical on the phone, but the CC doctor was able to calm me down enough to snap me out of it and get to MVA ASAP. When I got there, I was immediately taken into an exam room and met by the CC doctor. She explained the situation and that his best chance of survival was to transfer him to Penn Vet where he can get the specialized emergency surgery and possible ventilator care he needed, but it needed to be done now. She also explained the odds of him surviving any of this (they were not good 50/50 at best, and those odds dropped to 30% if he had to be put on a vent). I okayed the transfer, and after I did (as to not influence me one way or another), she told me that after talking to me the past few days, she knew I would say yes and she already had a team prepping to transport him. A doctor and their best ICU nurse traveled with him. He was kept on oxygen the entire time, the scene was something out of a movie. I was able to visit with him for few minutes while they finished setting up the transport vehicle. The pneumomediastinum caused air to also build up subcutaneously, so when I pet him, I could literally feel air bubbles under his skin. It was horrifying but clung to hope. Then it was time to go, they wheeled him out and loaded him in the transport vehicle. It was a 45-minute drive to Penn Vet. I followed the transport vehicle and met them there. They unloaded Jalen and immediately wheeled him back into a room at Penn. The MVA staff looked back at me with such compassion and concern. I appreciated these glimmers of hope and compassion; they were much needed during such a traumatic experience. I truly believe it was the quick actions of the MVA staff that attributed to saving Jalen's life. I arrived at MVA at 9:10AM. He was in emergency surgery in Penn by 11AM. It was the fastest, longest morning of my life and I will never forget any of it. Thank you so much to Dr. Fischer and the staff at MVA. I hope you know you were an essential part of literally saving Jalen's life and I am forever grateful.

    Ingrid H.

    I can't say enough wonderful things about Dr. Suzanne Rau and the entire team at Metropolitan Veterinary Associates. My beloved cat Mabel was diagnosed with mammary carcinoma, and from the very first appointment, Dr. Rau has provided us with a level of care, expertise, and compassion that is truly extraordinary. Dr. Rau is the perfect combination of calm, confident, empathetic, and incredibly knowledgeable. She took the time to answer all of my (many) questions with patience and clarity, always making sure I felt informed and supported in the decisions we were facing. Her ability to explain each step of Mabel's treatment with both clinical insight and genuine care brought me so much peace during a very difficult time. The front desk staff and clerks are also fantastic--always friendly, professional, and organized. Every interaction with the team has been smooth, respectful, and reassuring. I never once felt like "just another client"--they truly care. Thanks to Dr. Rau and the entire MVA team, Mabel has been able to receive the best possible care with grace and comfort. I am endlessly grateful for their expertise and heart, and I trust them completely with my baby's journey.

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    Dr. Corr- Opthamogy and Dr. Logan-Neurology are great. So glad they are here for me and my dogs.

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    Urgent Care staff was kind, professional, thorough and location was clean and spacious.

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    Ask the Community - Metropolitan Veterinary Associates

    Review Highlights - Metropolitan Veterinary Associates

    “Dr Niles and her nurse are caring and compassionate and facilitated my fur baby in her recovery.”

    Mentioned in 8 reviews

    Read more highlights

    UrgentVet - Wayne

    UrgentVet - Wayne

    (9 reviews)

    "We brought our six-pound Chihuahua in and were seen almost immediately. After a thorough…read moreassessment, the veterinarian determined he required specialized emergency care. They coordinated our transfer to an emergency hospital and incredibly did not charge us for the initial evaluation. The staff was professional and highly competent. I cannot recommend this practice enough for anyone in need of urgent pet care."

    My almost 12-year-old, 105 lb newfypoo suddenly couldn't bear weight on his left front leg, at the…read morewrist joint, with visible swelling. We arrived at UrgentVet around 10:30pm and didn't leave until nearly 11:30. Much of that time we were left alone in a treatment room- they'd stepped away for another emergency- sitting on a cold, filthy floor with fleas hopping nearby, while I tried to console my boy in obvious pain and fear. As a senior myself, I could not get him into a car alone- it took two male neighbors and a bedsheet used as a sling to carry him down the steps and lift him in. I told Zach when I called upfront that I had limited funds and asked specifically for an x-ray of the affected joint. He assured me I should bring him in. Once we were there, Zach-who I understand is not the vet but runs the practice and dictated the course of care-refused to do a targeted x-ray and would only proceed with a full diagnostic workup. The actual vet said very little; Zach made the calls, including telling me about methadone and "quality of life" as if he were the one treating my dog. He was also the one who told me my dog had a fever on top of the hot, swollen, clearly painful limb. When I mentioned he's had a severe adverse reaction to carprofen for pain in the past, he said there was no alternative- yet there is: Galliprant, among others. They simply didn't have it in stock and apparently weren't willing to write a prescription for it. We were sent home with nothing, despite Zach himself confirming the fever and the hot, swollen limb. Yet he insisted on an ultrasound of my dog's belly, convinced he'd find fluid- he didn't- it's just his build, a big ribcage with lost muscle mass from age and weight loss- and the ultrasound found nothing but a full bladder, which I'd already told him would be the case since my dog hadn't been able to relieve himself for 16 hours. When we left, Zach wanted him to walk all the way across the parking lot to a patch of grass to try to pee, despite being barely able to stand. I had parked as close to the front door as I could specifically so he wouldn't have far to go, and he needed a lift belt for support for the few steps he could manage on 3 legs. No one on staff expressed any regret about turning us away. It took 2 more days and 3 nights-and enormous difficulty, with worsening symptoms before he was seen elsewhere. I was never able to get him back in the car, and no x-ray was ever done. An excellent, knowledgeable home-visit vet determined he needed antibiotics; it looks like a bone infection, though without an x-ray no one can say for certain it isn't something worse. He's slowly recovering, but the delayed treatment caused unnecessary suffering and added real risk of sepsis. From my experience this practice made clear that money was the priority, not the suffering animal in front of them. Do not gamble with your pet's well being here. When it matters most, they were not there for us-I don't want anyone else to find that out the hard way. Shame on you, Zach and "UrgentVet."

    Veterinary Emergency Group - Midnight waiting to be seen

    Veterinary Emergency Group

    (65 reviews)

    This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

    My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (33 reviews)

    Northern Liberties

    Dr. Russell, Nurse Shannon, and the entire team at VEG Northern Liberties were absolutely amazing…read more From the moment Stella and I walked through the door, we were warmly greeted and immediately assisted. We were taken directly into the treatment area, where I was able to stay right beside my fur baby. They checked her vital signs, made sure I knew where the restroom was, and even showed me the complimentary snacks and beverages. We didn't have to wait long before Dr. Russell came over, listened carefully as I explained why we were there, and thoroughly evaluated Stella. He quickly identified what was causing her pain and explained everything clearly. Stella received pain medication by injection, and we were sent home with additional medication to keep her comfortable. When it was time for Stella's injection, my sweet girl became a little grouchy. The team handled her with such patience and compassion, moving us into a private room so they could safely care for her away from the open treatment area. That thoughtful accommodation meant so much to me. We arrived at approximately 5:30 a.m. and were home within one to two hours. The cost was absolutely worth it to know my baby had been properly evaluated, treated, and relieved of her pain. I would definitely return, although I sincerely hope we never need another emergency visit! Thank you, Dr. Russell, Nurse Shannon, and everyone at VEG Northern Liberties ER. You took wonderful care of my Stella, and I am eternally grateful.

    Went to VEG three times in one week. Not only was there ample parking and security but the staff…read morewas incredible. I think I met like 15 people over Rosie's visits/stay and every single one of them was the most kind and empathetic person, towards the dog and myself. The facility is clean and they work quickly while also prioritizing emergencies. Rosie ended up having to stay overnight Friday and they even offered me a couch to sleep on if I wanted to stay with her. She's still feelin it but without VEG, she might have had severe complications from dehydration, malnutrition, and her digestive issues and I might have had an anxiety attack. I wish there was 6 stars, the facility was very good, clean, and fully set up for any issue with all the newest equipment but the staff was absolutely incredible. I watched them console more than one pet owner who got bad news and they were more kind than human doctors I have encountered.

    Eastern PA Veterinary Medical Center - Jaclyn and Bailey!!

    Eastern PA Veterinary Medical Center

    (62 reviews)

    I brought my elderly cat with clear jaundice to them and they were very compassionate and told me…read moreeverything I asked. They also expressed to me my options. That was about 2 months ago. Today in the mail I got a card with the vet's signatures saying sorry for my loss. It was very sweet; and I appreciate it. Thank you again.

    They are only in this for the money. They will convince you to murder your own pets because you…read morecant afford to pay 5000+, and 1k+ of that is just for them to stay a night. They show clear fake emotions, and rush you during the grieving process. Couldn't even leave without paying an arm and leg just for a check up that took hours. If they wanted to help, they would. A place i knew that was affordable moved away. They worked on my dog which is more complex than a cat, for only 600. They did a wonderful job aswell. i moved away from there and this was the vet that was recommended to me as backup for my type of emergency. a huge regret. Unless you are made of money, find a better place. Everyone there was overly pampered looking just for an ER VET CLINIC aswell. Its just odd to me. the vibe was just off from the start. Hire people with real empathy. Ive talked to other places that were cheaper but they closed early in the day. i felt forced into this places arm. My pet could still be here today if i didnt come here. Oh and those payment plans they have pamphlets of? have a high rejection rate.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (7 reviews)

    This was my first experience at a pet ER, and while the situation was intense, the care was…read moreexcellent. I brought my orange domestic shorthair in for severe constipation after I couldn't get an appointment with my regular vet. They assisted us immediately, performing x-rays, starting fluids, and providing medication and an enema. By the time we left, she was already doing much better. The facility itself is very bright and comforting, which helped ease the stress of an emergency visit. They even have snacks and beverages for pet parents! It is a very active ER--it was intense seeing other pets coming in and witnessing some difficult moments for other families--but the team was incredible at multitasking and treating everyone with compassion. It is more expensive than a standard vet visit, but for the immediate service and high quality of care we received, it was absolutely worth it. I'm so grateful for this place and its convenient service when we needed it most.

    Our experience at VEG ER Princeton wasn't good. It was bad. We went to the ER twice…read more 1st visit they have misdiagnosed severe inflammation with an allergy reaction ($340) Benadryl didn't help, so after three days had to go back. 2nd visit. (Quoted ~$1K). Suggested astronomical amounts for tests that are not necessary. We went with just buying the meds, which also are priced 4x more than on internet. There are many staff ppl, however, only one doctor. We were at the clinic 2hrs. Sorry for leaving this negative feedback, but that was our VEG ER story.

    Keystone Veterinary Emergency & Referral - Romeo the purest soul that ever lived.

    Keystone Veterinary Emergency & Referral

    (89 reviews)

    On September 13, my cat, Bonnie, was bleeding from her vaginal area, and needed immediate care. I…read morecalled Keystone Veterinary Emergency and Referral, and spoke to the receptionist, Elizabeth, who was very professional and courteous. She took my information and told me to come in as soon as possible. When I arrived, Bonnie and I were greeted by name and asked to take a seat. Less than five minutes later, Bonnie's name was called and we were shown to a room. One of the techs, Heidi, took Bonnie to be examined by the vet, Dr. James Rowe. As it is with human emergency facilities, there is a wait, and if you want professional care, you MUST wait. Ninety minutes later, Dr. Rowe came into the room to speak to me. He put me at ease with his kind, caring, and professional manner. He said that he'd checked Bonnie for pyometra, and finding no evidence of that, decided that it was either a urinary tract infection (UTI) or an infection caused by mating. Dr. Rowe gave Bonnie a Covenia injection which lasts ten days and would treat both. He suggested that Bonnie be spayed as soon as possible; I had an appointment for September 29, and he said that would be fine. The paperwork was completed in a timely manner, and we were on our way home. I can't express enough my gratitude to everyone at Keystone Veterinary Emergency and Referral for their kindness, not only towards Bonnie, but to me as well. I think most, if not all, are pet owners, and they understand our anxiety when our furbaby (pet) isn't feeling well. If you need emergency care for your pet, I highly recommend Keystone Veterinary Emergency and Referral. THEY'RE AWESOME!

    I brought my cat to Keystone and was greeted by Tabitha, and was seen by the excellent assistant…read morebefore my cat being seen by the kind Dr. We discussed her history and they fixed her up. By the next day after following their instructions our cat was much much better. Thank you all for the kind and effective service. Big thanks to you all. I recommend this site at 1200 West ChesterPike Havertown, PA 190833309

    Metropolitan Veterinary Associates - vet - Updated September 2026

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