My husband Tom and I called in to see if a beautiful Jeep Grand Cherokee was still for sale. Josh answered the call and confirmed it was. He had it pulled up to the front when we arrived. It was gorgeous for a used vehicle! Every that works here was friendly to us and our dog Bella. John did great with us on our financing. Thank you. read more

Went to Cavender, which is near to my residence, to trade the pick up for a sedan. I am elderly and needed a smaller vehicle. The sales person, Christian, knew the inventory and pointed me at a gently used 2021 vehicle that fit my needs. My spouse likes it and is happy I have downsized. Our sales person followed through to resolve some minor items; overall a good experience. Was a bit negative when one of the other sales people made some condensening statements to my spouse. She was upset about it. I doubt we will return to any of the Cavender dealerships. read more

The price listed is not the price you pay!! I had the worst experience here with Gio as well as Roberto and several of the staff here. They did the bait and switch, claiming they made a mistake and hundreds of people had inquired on a vehicle for this reason but I was the stupid one for believing it and I shouldn't have wasted the drive to their dealership for such an obvious mistake that they left up for two days...After driving out because the banners everywhere say that's the final price and Texas state law says the price they list for they sell for if available, I'm informed they won't sell me the car. Gio was smiling and laughing with coworkers about my situation within hearing distance. So if the price was a mistake what's your excuse for lack of professionalism? They could have fixed this "error" but instead choose to berate and belittle those who trusted them at their word. Besides the situation being unacceptable the actions after by the staff were deplorable. They could have been professional but they weren't and not to mention Gio tried to leave me there all day when the store manager Roberto had arrived. Gio shows me his phone as if to say see he never responded but meanwhile I had seen this man walking around the dealership. I chose to ask the front desk clerk when Roberto would come in and she said well he's been here! They made the choice to mess me around laugh at me and disrespect me after THEY claimed to made a mistake. The only mistake I made was trusting Cavender to stay true to their word and the LAW! Which they admitted they were breaking. When I asked for anyone else's assistance above them they wouldn't allow it saying Noah isn't over their store (it listed his name on the site) and then they were trying to kick me out. For being treated the disgusting way I was treated this morning and still keeping my cool but them wanting to kick me out was crazy!! Because I wanted to by the car at the price they listed it at and they told me no. I could see they were willing to do anything to make me go away and it felt like they were ready to cross the line. Gio was the worst by far, he was trying to kick me out even though he knew he didn't have the right. He was saying I'm gunna have to ask you to leave when I wanted to buy the car at the price they posted and they wanted me to pay more. You remember people that help you but more so you remember people that smile and laugh in your face when THEY were wrong. I've never seen someone be so unprofessional when they've made a mistake. No accountability, just haha your stupid for driving out here obviously we lied. But they cared more about dancing around the accountability than they did resolving my problem or offering any solution to the issue. Gio was saying we aren't Walmart an you're right, because they would have honored what they posted and have better customer service especially when they make a mistake. Not sitting across the table smiling laughing and calling me stupid. Idk how you guys are open still because I'm sure this isn't the first encounter where the staff felt untouchable and acted however they want. So break the law and laugh in my face, at the end of the day I'm not the one having to try to sleep at night after treating other humans that way. Karma catches up. read more

When my vehicle was purchased we were told that a used vehicle comes with a bumper to bumper warranty, it was a new program that had just been rolled out and that Cavender takes care of its customers. A few weeks later the radio touch screen and Bluetooth start to lag and disconnect randomly. We take it to their service department and ask if this would be covered under warranty. I was never given a straight answer and was very explicit in my request to not work on the vehicle unless it was covered. 4 days go by and I hear nothing. I reach out by phone and was getting the run around. When I finally got an answer, my car had been taken to another dealership across town (without my permission) and I was told it would cost $1500 to replace the faulty part. When I decline I was met with an unexpected $291 "dealership fee", 5 days later! Any attempts at getting a call back from a manager and emails have been negated and blatantly ignored. Do not purchase or bring your vehicles here. read more

Let me just say any person who values deals, and cares about their money. DO NOT GO HERE. We were ready to buy a vehicle. A very nice used truck that you wouldn't expect someone of our age to be able to purchase, but we were ready and willing to work a deal. We had all of our information, trade in's, and finances straightened and ready to purchase a truck. They pull it around, broken and with all kinds of lights on the dash lit up. Reminded me of a Christmas tree. After being told they would check it out by a very professional salesman (eddie) that they would check t out get it fixed and get back to me- they never did. We continued to call and email with no success. Finally a week later when we finally received a response none of the information was correct, and the numbers were not what was discussed. After many unprofessional acts, and much lack of service. We immediately went and bought a truck that was exactly what we were looking at, and at a little higher of a price. Because, frankly they were horrible, lacked any type of sales skill, unwilling to work with you, extremely disrespectful, unprofessional, and all around a waste of time. (Advice to business) train your sales people to be professional, act professional, work with people, and maybe the owner should think about not just making the most money to keep his life so comfortable. Maybe a little caring and customer as well as some making things right will work out better. This business is horrible. Don't go here. Save yourself some time and just find another dealer. Those guys are snakes. read more

We had a fantastic experience at Cavender! We came in from Houston to buy a harder to find white Chevy Bolt with several specific packages. We were able to work out a price that other dealerships rejected because they said they would lose almost $6,000. I worked with Giovanni over the phone and he made everything super easy. He had the car detailed and fully charged for us, and Christian met us on the lot the day of. He was super friendly and helpful, and was able to get us to the finance office in no time. Finance was very quick and they didn't try to upsell us on a warranty at all. Christian was even able to get the service department to install the front license plate bracket before we left. I would highly recommend Christian and Giovanni! read more

We live in central San Antonio and were interested in seeing a particular vehicle from the website. After we arrived at Cavender, we were assisted by Ben. He was very nice and made us feel welcome. Ben asked us 'ready for a test drive?' After driving it around the area, we were interested. Ben was easy to understand, very friendly, and forth coming with any answer to our questions. Marco was just as nice. He made the process smooth, and as a first time car buyer, I appreciated his explanations of every option. It was late in the evening therefore the vehicle was recleaned and the battery changed. Ben delivered my vehicle to me the following day-in central San Antonio-how awesome. They gave me a call to ask if we were happy? 'Thank you so much.' Process was smooth beginning to end. read more

Unfortunately, I would not recommend this establishment based off my experience yesterday. I was pre approved by my bank prior to shopping, which was explained multiple times during our sit down. There was no need for my credit to be ran a second time which our sales person promised it wouldn't be. I was asked several personal questions, which I stopped the process several times to insure the information collected was not for a credit application. I was then notified by my bank after the sales person stepped away that my credit was indeed ran. This experience over all was extremely disappointing. read more

Professional and accommodating experience with the Cavendar team. Took care of my vehicle requirements.

Thanks to Daniel and Aaron for providing great customer service. Daniel made us an on the spot video as photos weren't posted yet... Really appreciate is innovative thinking. Would recommend them highly. read more

Great customer service! I got a 2012 Chevy impala in great condition. Bill Ramsey helped me on the sales floor. Even though I knew which car I wanted to get he went above and beyond and showed me everything about the car then cleaned it before I took it home and filled the tank up all the way! He was very friendly and approachable and he got me a pretty good deal as far as monthly payments are concerned, including a vehicle protection package, theft protection, and car washes for a year from the wash tub. Additionally, I called a couple days later because I realized I left a few items in my trade-in vehicle and he retrieved them for me immediately! I was very impressed at his speed of service and I picked up my belongings later that day from him. It was a very good experience and I would highly recommend going here if you're looking for great customer service. read more

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I purchased a 2021 Chevy Traverse from Jimmy Young on 01/31/23. Within 2 weeks I started having issues with the car front windows and windshield, in which he at first owned the issue and stated it would be fixed. I then reached out again because all 4 door panels began to peel. Again, Jimmy stated he knew what it was and to send him pictures, it would be something they can fix. After sending the pictures, Jimmy called me back only to state "We did not sell you the car in that condition so whatever you're doing to the car or cleaning it with is making it peel". Mind you, Cavenders Chevrolet was the only people to detail the car and it had to be done twice. Even after the second time food was still left in the crevasses of the gear shift and cup holders. After asking for the manager, I was told the panels would be corrected, only to have a thicker layer of paint applied over the door. The paint job left the door gunky and peeled within hours of taking the car back home. Once the paint peeled it revealed that there was significant damage done to the interior panels of the car and this is why it had to be painted. I reached out again and was assured by the sales manager Gio that the interior would be fixed correctly. I have made 7 trips to Boerne (45-minute commute there and back), taking time off of work, having to rearrange clients, and losing pay to try and get this resolved. I have been made to feel dismissed and unvalued as a customer. I was told that the issues became mine once I drove the car off the lot. I do not trust the car I was sold as it was not disclosed to me the all-over interior damage and I now feel like the car I purchased was way overpriced for its condition. They have since repainted the panels, and again the paint is scratching off. I have asked to trade the car in and was told by the sales manager GIO that he would "severely discount" a different car to make sure that I would not be upside down and call it an "even wash" to ensure that I was happy. It now feels like a hard promise for them to fulfill, because the willingness to help has a dollar cap based on the trade in value that has greatly depreciated the car in the month that I have had it. Let me also mention that I have already had to take the car in for service at my local dealer because the windshield fluid reservoir had a crack. I have asked to speak with the general manager Zach twice, even set up a meeting time, only for him not to be there when we showed up. I am so disappointed in the service and how I have been made to feel. My grandfather worked and retired from a Chevrolet manufacturing plant in Ohio. I am a 3rd generation of loyal Chevy owners and have never been through such a horrible experience as I have with Boerne Chevrolet. read more

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The buying experience went smooth with Alex B. But don't expect much once you've purchased your vehicle. For three weeks I've been trying to install the tint I purchased and there is zero effort to help. The service department will not call you back and everyone says they are, "running it up the flagpole", but nothing happens. Either the managers are not receiving the messages or they don't care about customer service. Alex B is now trying to help, but he might be the only one that cares. Very disappointed and frustrated in the post-purchase experie read more

I came in to get my oil changed it is 12:30 and they are open til 3pm. The Service Writer was not pleasant. He acted like he was mad and I was troubling him. It was so bad that I asked him if he was mad about something and he said no. I then asked him if I was putting him out....he said no but was no more He did not say good afternoon, hello, thank you. I hung out behind the Service Writers and they talked amongst themselves and said that "Saturday's are for maintenance and otherwise .....those with an issue give them a tissue" and "Don't take in any other cars this late.....I am sick of people coming in with problems when they should have gotten out of bed earlier." I would understand if it was 2- 2:30pm. I wonder what happened to "customer service". I wonder what the Cavender's would think when they sign the next pay check. I was considering buying a new car from here but I ABSOLUTELY would not buy a car from this dealership. read more

First of all my oil change was $90 I've NEVER paid more than $70 ..... I went in there because of a rattling above my head..... it was driving me crazy I waited 2 weeks because I was waiting to get my oil changed as well( and I live about45 minutes from them).... I made an appointment and everything and less than 40 minutes my truck was done!!!!!Wow they told me it would take 1-2 hours ...... well I went up there they said they didn't hear it and therefore did NOTHING!!!!! They are a joke I've bought my last 2 trucks from them and had all my services done there for probably 6 plus years and after my warranty is done so am I!!!!!!! read more

Great dealership! Easy to work with and worth the two hour drive. Tivon Knight was a pleasure to work with. He took the time to show me multiple vehicles and went over the details of each. Cavender's is a great place to do business. Lots of inventory and the dealership was clean. Will buy from them again when the time comes. read more

Richard Torres in the service department is the BEST. He has always gone out of his way to get me in to have my car serviced and in a timely fashion! All of the service guys are WONDERFUL and even though I have sold my car that I would get serviced there, I still talk about their service department as a gold standard. I always enjoyed my interactions there and would absolutely recommend them. read more

Terrible experience purchasing from this dealership. My certified used vehicle was far from being certified and should have never passed their 172 inspection points. The day I drove the vehicle off the lot I started experiencing issues. It took a total of three trips to their service department to correct the issues because they don't thoroughly test drive the vehicles before claiming they've corrected everything and sending you about your way. I was lied to about the carfax on the vehicle I purchased, they had claimed the report on file was due to windshield damage only to find out it was previously involved in a incident. When I spoke to the sales manger about my concerns he simply shrugged me off back to the sales associate and never bothered to check back in and give the information I asked for. I'm definitely not satisfied with my purchase as I continue to come across miscellaneous issues. I have never experienced this much headache and difficulty with a dealership. They're highly unprofessional and money hungry, they absolutely don't have customers best interest at mind. Do not recommend purchasing from here unless you want to be ripped off. read more

I called the dealership and they confirmed availability of the vehicle and recommended I fill out an online application right away so I did. They told me I didn't need to come into the dealership until finance reviews the application etc. After three days of delays waiting for finance to follow up the sales rep sent me a very rude text message that they were giving priority to customers who were in the store, even though I offered to come into the store at the beginning of the whole process and any day they needed. Rather than simply telling me that I wouldn't qualify politely they made the very rude comment excuse. read more

Cavender Chevrolet - Rude comment attached. - Car Dealers Near Me - Boerne, Texas

Bought a 2019 Silverado last week. Very happy with the purchase experience. Trey Francis was my sales rep and was very knowledgeable as well as pleasant to work with. I would definitely buy from them again. read more

Upon arriving 10 minutes early for my oil change appointment I was rudely addressed as I walked in the door by the service writer, "Are you here for an oil change?". No greeting - just straight to that question. I calmly replied, "Yes, I'm here to have my oil changed." She very rudely shot back, "Well, it's going to be 2 hours." I then informed her that I had an 8:00 AM appointment. She then said, "That doesn't matter, it's a first come first serve basis." A little perplexed as to why then you'd accept appointments I questioned her response and said, "Then what is the use of me making an appointment?" She couldn't answer my question and then again said that it would be a minimum of two hours. Then said, "I'm not sure you're aware of what is involved in an oil change but..." and then proceeds to attempt to talk down to me about what is involved in an oil change and why it would take them two hours because they only had 4 technicians working that day. She seems to then imply that I should just go elsewhere to get my oil changed. I informed her that I would wait because I had already driven there from Pipe Creek and had taken the time out of my day to make this happen. She didn't say so much as a thank you or that she'd take care of it - she simply said, "Are the keys in the truck?" I said, "yes" and then she failed to even acknowledge me and just went about her work. One would think that having a customer that brings their 2005 Chevy Tahoe with over 165,000 miles on it that you'd treat them better so they might be motivated to buy their next Chevy vehicle from your dealer. Which I just so happen to be in the market for in the next 3 to 6 months. Obviously, this isn't Cavender's philosophy. My first experience with them was sub-par to say the best and this experience most certainly made it so I would never return for service and I'll never buy a car from them. I had my truck back in about an hour but again - I barely got an acknowledgement from my service writer as she told me that my truck was done. Upon inspection of the vehicle I highly doubt that the full service was done - according to my paperwork my tires were rotated but upon inspection it doesn't appear the tires were touched. I also went to a nearby gas station and checked the air pressure in the tires - they were not inflated to the proper PSI (again they don't look like they're touched). It leaves me to wonder what else they did or did not do on my service. read more

I just wanted to take a minute to rate my recent experience at Cavender Chevrolet. You guys, hands down are the absolute best! From the moment, my husband and I walked in, greeted by the manager himself Mr. Ruben Gayton to the moment we left were both very pleased with the excellent service. I would like to give high praise to our salesman, Michael Brundeen and sales manager Ruben Gayton. Not only were they extremely genuine, but also a true professional. We walked in there at 2pm in the afternoon and did not leave till 9:30pm. Michaels knowledge and experience in auto sales was far more superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and I didn't feel pressured from him at all. I knew coming in there it would be a challenge getting into the vehicle I wanted. He found a way to make it work in our favor and I couldn't have asked for much more than that. Not only did I get to leave with a Brand-new Silverado, Texas Edition, but I also left as a very happy wife, which I'm sure my husband was thanking Ruben and Michael for that one I even have to say I was getting quite hungry, being there for so long that I asked another sales guy, I believe his name was Trey, if there were any snacks left and he pulled out his wallet, went to the vending machine and bought me some chips with his own money. It is truly those small town feels where you find the kindest gestures. It may not seem like a lot to you, but when you have been somewhere for hours, tired and hungry and someone walks by and offers to buy you something, now that's integrity. Thank you all for your fine jobs. -Jennifer & Sterling Muniz read more

I would like to thank Trey (sales) and Charles (finance) for the best car buying experience I have had to date. Trey was extremely knowledgeable about the "Chevy" brand and the specific truck I was going for. I never felt pushed or rushed into buying. Trey was very attentive and patient in helping me find the perfect vehicle for my liking. Once I chose the perfect truck, Charles was very knowledgeable and explanatory in different options for warranty, etc. I will definitely return should I purchase again and will recommend anyone looking for their new Chevrolet to stop in and see for yourself. Completely satisfied with my decision! Thanks team!!! read more

Cavender Chevrolet - Car Dealers Near Me - Boerne, Texas

Very pretty Dealership. They have so much money that they can ignore customers. Had an appointment today at 2pm. Showed up a little early. Checked in with the receptionist and she said my appointment was with Jonas. Sat down for a few minutes then told the receptionist that I'd be walking around in the front. Spent about 30 min walking around. Saw a lot of what appeared to be important people pretending to be busy. Made eye contact with about half of them and the were pretty good about ignoring me. I know what the problem must of been "I was invisible ". Next week I'm going to Houston, maybe they will be willing to see me and sell me a Silverado. read more

Brady Pulver, Trey Francis and the Calender Chevrolet team are so friendly, polite and courteous that they alter the car buying image. The last time I bought a new car it was like a root canal... that's gone here. We'll go back should we need another vehicle and are glad to recommend to friends and stangers. read more

My Experience: Once again your used car "management" never returned my phone calls or even had his secretary call me back, NOTHING. Had to take back my Tahoe cause the rear camera you had already replaced before was not working again and you guys had forgotten to put back the cover for my license plate lights the first time back in June or July? I don't even remember anymore it's neen that long since I've been waiting for you guys to put it back on or replace it. Now you guys tell me that the vehicle was sold to me without it which is complete BS because it was there before. I'm at a total state of shock at how your "management" handled my situation. Thanks for nothing and I will be taking time out of my valuable days to personally let people know over social media and other outlets about Cavander Chevrolet in Borne Tx. read more

Thank you Chris Johnson and the Cavender Chevrolet team for making our process so easy. It was a great experience shopping for our truck. read more

Cavender Chevrolet - Car Dealers Near Me - Boerne, Texas

We've purchased three vehicles from this dealership; that says a-lot. Our salesman for all our sales was Mr Earl Floyd. He's the best & knowledgeable on deals; eligible discounts you may not be aware of. Calls you after the sale to make sure everything is going fine. Our only choice for our vehicle needs & service. If the vehicle is not there you're looking for, he will do his best to find it. Worth the drive to Boerne! read more

Had an appointment to take in my car because something with the system is messed up. So we sitting here from 8:17am until 11. They let me sit there with my two twin boys for about 3 hours. Then I had to see what's taking so long and my car is parked in the back. When I speak to the guy he tells me. Oh yeah your car is going to take a day to fix. Mind you I have two 7 month old babies with me. Then when I ask okay so can I get a rental. He said no because he has people waiting. Okay that's great. WHY DIDN'T YOU FUCKING TELL ME THAT MY SHIT WAS DONE WHEN IT WAS DONE. THEN he said we can drop you off at your place in San Antonio and call you when it done. Helloooooo I need something to drive. I have work,doctors appointments etc. then it won't be done tomorrow it's will be done Thursday. First my car doesn't allow me to park correctly. My lock system does not work. I did a tire rotation about two weeks and my car just shakes like it nobody's business. Super pissed. It's a 2019 Chevy wtf. read more

What is absolutely miserable experience. I had filled out a Kelley blue book by my car and it was sent out to dealers in my area. And unfortunately one of the dealers that called me emailed me and texted me multiple times immediately after the Kelley blue book was sent to them to schedule an appointment a "VIP appointment to see my carOnce I arrived they seem to not have any idea why I was there and the person that was to see me did not appear. They send someone else out who took a cursory look at my car and came out and said well what do you want for the car.Oh no a complete waste of my time. Avoid this dealership at all costs read more

My family has been buying and servicing our vehicles with Cavender Chevrolet in Boerne for many years. We love the people. They are always friendly, professional, and courteous. Big thumbs up to Terry Shaw in service. He always goes out of his way for me. read more

Wow is all I can say. This was the most disorganized and confused dealership I've ever been to. I drove 5 hours from Dallas to purchase a car, they knew I was arriving after 1pm per their instructions so the car would be ready. We arrive at 2pm, I'm told 15 more minutes to finishing "detailing" it. After 2 1/2 hours of waiting, I finally get to see the car and drive it. Once I get in, the seats are dirty still, there is a streak along the whole left side of the car that could've easily been removed and there are no floor mats. This was after they had been detailing it while we wait for over 2 hours. I ask them to finish cleaning it and go to finance to sign paperwork around 5:30. The paperwork is also a mess, name spelled wrong, paperwork from people that traded the car in was signed in the wrong spot. I'm going to be shocked if I actually get my tag and registration. I finally get to leave for my 5 hour drive home around 6:15 and the salesman realizes no one ever put any gas in it. He has me pull around and gives me half a tank of gas to get to Dallas ‍ thanks. And I have no floor mats which he acted like I was crazy for asking for, and it was perfectly normal to buy a car without them. I've bought a lot of cars in my time and they've always had floor mats. So my day ended when we arrive home at midnight last night after a day of being passed off and ignored at this dealership. Not a good experience. read more

We had to travel 3+ hours for the vehicle and we weren't disappointed. Cavender gave us an amazing trade-in value and Heber made the process super easy! read more

Buyer beware: the 3 year warranty starts when the vehicle arrives at the dealership from the factory. I bought a new truck that had been used as a loaner. When I purchased it, I was told that it would not affect my warranty and that it would be reset to the time of my purchase. I did get extra miles, but not the time. My 3 year warranty ended after 2 years and 1 month of ownership. When I discovered this, I called twice for an explanation. Both times I was told I would get a call back the same day but I did not. Except for being lied to and then blown off, the experience was a positive one. read more

Terrible experience. They sold me a truck that didn't pass safety inspection. Illegal, right?? They had it in the shop for 16 days without fixing it or giving me an update when I finally insisted they refund my money. Now, a week after that promise the bank loan is still unpaid. According to Tommy, "The check is in the mail." But, in the meantime I can't get another loan to purchase a different vehicle. Run away from these people. They lie, lack any business integrity, and are rude on top of that. Beware! read more

Amazing customer service! Every staff member was professional and took care of us the best they could! Aaron Thomas and Alan Thomas were amazing salesman! Alan was so knowledgeable and gave me all of his attention, never strayed and was focused on what I wanted! Even drove the car back and forth for me so I could see what it looked like "passing by". This was the best car buying experience I've had in a while! Very much worth the 4 hours I drove to see 2 cars! I will definitely recommend this car dealership to anyone looking for a new car and I will return when I'm in the market for a new vehicle! Thank you, Cavender Chevrolet! read more

My first experience this week- great service, they diagnosed my problem very quickly. Professional and very courteous place. Comfortable waiting area, all staff I ran into were very friendly- they went out of their way to accommodate. Will be back! read more

Horrible horrible experience with this dealership! Completely unprofessional. After being hassled with calls and texts to go see a vehicle I made an appointment with Deliana. I left work early, to go through traffic and drive 40 minutes to arrive on time as I'm walking up to the door I literally get a message confirming that the vehicle is ready to be seen. Only to be told when I got to the front desk that the vehicle was already sold by the owner "one of the Cavender" as they said it. Completely misleading telling me over and over it was available. Meanwhile the vehicle is still posted on their site, still parked in their show room and their online sales Manager Miriam and salesman from the dealer is still trying to sell me a vehicle that's not even available. My frustration with these incompetent sales people is an all time high! The worst part was their lack of compassion for the hassle and wasted time I was put through. Nothing was done to take care of the problem. This is just ridiculous and not good business to mislead customers with false promises and then not to care about the hardship it caused. I will never go back to this dealer! Save your time and money go to Gunn Chevy! read more

Brandon Gruenewaldt was super helpful and amazing. Amazing customer service. Definitely would recommend him.

I purchased a 2014 Yukon.The sales person, Earl, was very kind to my children.We were there pretty late. The reason for the poor rating is becasue of the quality of the vehicle I was sold. IT`S A LEMON! Here is a list of things that were defective. 1)driver door made a crackin sound when I would opened & closed it. 2)the brake pedal made a squeekin noise when pressed on it. 3)the brakes made a noise,not just the pedal. 4)the drivers door sounded as though something was loose in it and rattled. 5)there is a water leak in the cargo area. The service department in Boerne was unable to locate the problem with the pedal, the door and the leak. After several attempts to repair the defects, they ordered a new door panel, ordered some part for the pedal & made some repair to the area in which the leak was taking place. I purchased this Yukon in January of 2014. Most of April, maybe about 3 weeks, this vehicle has been at the Cavender service department in Boerne. I have been w/out it a week or so each month since January. Before my vehicle was returned to me week before last, I explained I didnt want the vehicle back until all the defects were repaired to pefection. It`s totally unacceptable to have to be driving back and forth to Cavender to have repairs made to a vehicle I just purchased. Yes, the dealership did give me loaners. However, loaner or not, I am still making payments on a vehicle I cannot even drive. A vehicle that has defects the service department at Cavender where I purchased the Yukon cannot even figure out. Today, once again, the Yukon is a at Cavender. This time, I took it to the 1604 & 281 Cavender GMC location where Bobby Cavender is now attempting to help me. Part of what pisses me off is the times the Yukon had to be driven from the city I live in all the way to Boerne which is about a 40min drive. When I could have had it serviced at the location off 1604 & 281. I didnt even think about doing that until I spoke with Bobby Cavender. My fault for not lookin into the locations. However, you would think the Boerne location would have kindly suggested a closer servce area owned by Cavender GMC. All the miles added to the Yukon for defects that came with the Yukon. It`s a pretty crappy situation! I`m praying the repairs this time around are promising! read more