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    CB Performance Parts

    5.0 (1 review)

    Services - CB Performance Parts

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    4 years ago

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    T&T Racing Engines

    T&T Racing Engines

    3.0
    (2 reviews)

    Brought my pistons and rods in because the pin clearance was too tight, when I picked them up and…read moregot to installing them I realized that some of the cir-clips weren't seated so I had to pull the pistons I installed back out to check them . Anyway overlooked that and brought my cylinder heads in for decking and valve job, $1,200 was fine, I asked Tom how much would it cost to install the cams and check follower clearances, he told me "couple hundred bucks" I dropped the cams, followers and caps off, carefully installed them into their original spots to make sure everything was correct, when I went back to pick up the heads "couple hundred bucks" turned into $800, the cams needed polishing so I said whatever and I paid the money. Went back home and a few days later I installed the heads, something told me to check the clearances just to make sure, this is a performance motor and I put a whole lotta money into it. I first realized that none of the cap bolts were torqued, they were a little more than hand tight, almost every valve on the cylinder heads were out of spec, couple thousandths too tight on the exhaust cams, couple thousandths too loose on the intake cams, before I did any of this I texted Tom to ask how the clearance check was done and where did they set the clearances, he never responded, I texted him several times after that with no response, called the shop several times on different days, no answer. Wow, that's beyond evil, stay far away from this place, I was planning to bring my 5.0 motor in later this summer but I'll never go anywhere near that place, whatever happened to the honest accountable guys that used to run these businesses?

    Great customer service & they had my cylendar heads back the following day at a very reasonable…read moreprice. I'd definitely do business with them again and refer them to anyone.

    Gurnee Chrysler Jeep Dodge Ram

    Gurnee Chrysler Jeep Dodge Ram

    1.9
    (243 reviews)

    Big thank you to Jake and everyone there! I came in with a car in mind hoping to run numbers and be…read morewithin a range! Jake and the team wanted to accommodate me and get me out the door with the car. Jake is a newer member in the team but he is extremely knowledgeable and friendly! I felt very comfortable asking the questions I needed to in order to be able to buy the car same day. Everyone was super sweet with my nephews running around crazy. Thank you for being such a wonderful team. I appreciate it.

    After my 2020 Ram 1500 had its cylinder head and head gasket replaced at Gurnee CDJR September…read more2025, the truck developed new issues within 48 hours. Issues that did not exist before their repair. What followed was 8 failed attempts by their service department to correct the problems they themselves caused. Despite the repeated failures, the service manager emailed me stating that "any and all even remotely possible related concerns have been corrected and repaired at no cost to you." That statement was simply not true. The problems continued, and still continue today. Over the last several months, I've had to return again and again, only to receive the truck back with the same issues or new ones created by their workmanship. Instead of accountability, I received dismissive responses and empty assurances. Warranty coverage does not excuse poor quality control, misdiagnosis, or repeated failed repairs. A dealership should stand behind its work. Gurnee CDJR did not. If you value your time, your vehicle, and your peace of mind, I strongly recommend choosing a different service center. A Video from another dealership service tech showed missing bolts, reused gasket, oil leak, manifold loose, improper and loose coolant hose, error codes pointing at the prior work and continue of created problems from the job done in September 2025. Invoice, text, email video, pictures and voicemail all submitted to Attorney General and BBB. Not a good experience what's so ever after paying $5400. (Not including car rental). I have been more than patient as a customer.

    CB Performance Parts - autopartssupplies - Updated June 2026

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