I am very pleased with the entire process... Not sure why people are saying the receptionists…read morearen't friendly... I had a very pleasant experience with the two ladies I spoke with... Also the time frame was faster than I could've hoped for... I have not been underneath my vehicle to inspect their work but I will when the weather breaks... I have a full year warranty on all work performed like most placed and they beat all the previous quotes I got for complete exhaust work on my 2016 Chevy Equinox... The only thing not replaced was my rear muffler... So from manifold to the rear muffler was replaced for under $700 which from the other quotes I got was a really good price!!! I would recommend them to anyone needing exhaust work and will be my go to for any exhaust work I need in the future... Keep up the good work!!!

This shop was taken over by new owners and very thirsty will find anyway to get money our of you…read more Do not fall for the life time warranty deal because they will figure our to make you pay for something to get that particular part replaced. Go at your own risk

Great service! Arranged for pickup at a specific time and they showed up exactly on time. I have a…read moreclassic car that needed to be moved and they took great care in loading, transport and drip off.

Called & needed towing for a 40mi hike at about 630/7pm Receptionist was friendly, helpful &…read moreinformative, said they'd have someone out here within 25-45mins tops. I think we only had to wait 20-25mins, which was great! (after waiting for AAA for over 3 hrs & they cancelled) Friendly, helpful & Efficient. Highly recommend!

Kevin is extremely professional, I git hit hard and he did a really great Job on fixing it. I…read morerecommend 100 %!! Thank you Kevin!!!!

Had a dent on my driver's door, they came out and tried to fix via paintless dent repair but…read moreunfortunately the dent was too deep. Took it to them and were able to repair properly. Very good outcome. They were communicative throughout the whole process as well. All in all I'm very satisfied with the outcome and customer service. Would recommend!

Recently bought a vehicle from out of state and needed to get a front license plate bracket…read moreinstalled. Contacted the dealership and they wanted $50, so I decided to see if an independent shop near me would do it for less. I called Jose's since it's about 5 min from me and they said it wouldn't cost much since it was an easy job so I stopped by. When I walked in, I was greeted by the cutest, sweetest dog and Jose got to work installing the bracket. We had a good conversation - very personable and kind - which I appreciated, and before I knew it, he was done! After we got done talking, I went to pay and he told me not to worry about it. I could not believe he did that and I am so thankful. There aren't many good and kind hearted people left and I truly believe Jose is one of them. Reading other reviews it appears others have had the same experience! I will definitely be bringing my vehicle in for non warranty related work in the future. Thank you so much!

This friendly auto shop was a lifesaver. My car started acting wonky with an electrical issue on my…read moreway back to Milwaukee from Chicago and they were able to get my car in and take care of the problem fairly quickly.

Steve -- my dude!!!! Never left a review for an emissions…read morefacility Great service, but even better conversation. Turned my whole morning around. You're a good one, Steve!!!!

I don't normally review smog stations but my recent visit to this Waukegan facility left me bitter…read more I will not be coming back to this particular facility. First off, I have an extensive background in Automotive technology. Anytime I plug in my scan tool to mine or any vehicle, I am VERY careful to get underneath and clearly see the OBD plug. This is to ensure I am inserting it in the proper direction, flush and evenly. Not sure how well they train some of these folks esp. on how important it is to be careful when testing a vehicle. If you struggle to bend over fully or cannot bend over properly due to medical or age related issues, you may want to look for other employment. As I noted above, one should take the time to get a really good visual of the OBD connector and its exact position when plugging the test connector. Failure to do so could potentially result in damage to the OBD port connector I watched as the older Smog tech in question couldn't be bothered to kneel down to get a really good visual of the OBD port when inserting the OBD connector. I clearly felt the tech's carelessness caused the connector to pop out and ultimately caused me to fail my emissions. Prior to my visit I had NO issue with the connector and it was mounted securely. I had my scan tool hooked up the week prior and it was a 100% secure and mounted. When you are not careful and try to push or force something, it is bound to pop loose or in my case the tang on one side of the connector cracked/broke from the OBD connector mount. This was due to blunt force and/or not seating the connector flush when hooking up the data cable. Yes, I was able to fix it at home but this could have all been avoided. Our time is valuable and we do not appreciate driving a half hour only to fail our test because the emission tech couldn't be bothered to go underneath and properly plug in his data cable. Thank you, Lincolnshire Emissions Center. Your tech actually got down, looked under the dash, located the OBD connector and carefully plugged it right in with no issues. They had me in and out in under 5 minutes.