This is my second time in I fix screens at this location. The first time they fixed my son's…read morescreen on our iPad and they did it for a very reasonable price. The best part about that was it was done in about 3 hours. The iPad has worked perfectly since then. The second time I went into this store was just this afternoon looking to see if they could help me with my older son's iPhone 5S. You see the big company we call Apple, pushed out an IOS 9 update before all the kinks were worked out and well I was told by two apple employees that the update killed my son's phone because it was too old (it isn't even two years old yet). Their idea of a fix was to update his phone to the new iPhone 6plus using their new leasing. Well I am not satisfied with that answer so I have been searching for help. Here is where, Nora, comes in. She was in the Deer Park location and as soon as I walked in I was warmly greeted by her and she listened to my problem and right away she was off and running trying to help me fix my son's phone. She genuinely cared about it not working and tried everything she could. She actually got further along then either Apple Rep did and showed more compassion about the problem then the Apple employees. Although we still have not figured out what went wrong with his phone, we are at least a step closer to an answer. Do NOT hesitate to use this location for any and all of your repair needs. Thank you again Nora for trying to help out today. I do appreciate it.

I came here to fix my screen and realized the next morning when i went for a run Icould'nt see…read moreanything on my screen and had a picture of a screenshot of my screensaver months before and how it looked that day and he refused to fix the error for free so i left and not to mention now my battery dies very quickly!

I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.

Super fast and great service. Price is fair as well. Would definitely come back for any problems.read more

Thank you so much for the help. I had an unusual repair that needed to be done ( micro soldering)…read moreand they were able to come through. The repair was done quickly and perfectly. I can't thank these gentlemen enough. Young guys with old school customer service and professionalism. I am extremely appreciative of how they operate.

I've seen this store many times as I make my drive down 110, and it just so happened that I needed…read moresome batteries and was passing by, so stopped in to check it out. This store really has everything, every battery that has ever exsisted, and really great customer service from the people that were there. Also had family come in to get a watch battery replaced, which they did, and also offer a service for lifetime battery changing, which we decided to go for. Batteries Plus is an obscure store sure, but it does have everything battery related and some other interesting things too. Worth a check in.

Batteries Plus is very customer service forward. They always take the opportunity to find the best…read moresolution for your battery needs. Friendly

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

While replacing my battery, he broke my screen. He showed me and told me he would fix it, which I…read moreunderstood. Yes he fixed it but the battery he gave me was even worse than I had. When I reached out to him he wasn't even decent enough to reply to my text or call. THIS IS HOW THEY TREAT THEIR CUSTOMERS. HORRIBLE!!! STAY AWAY FROM ODYSSEY!!!

I am not the type of person who leaves bad reviews unless it is truly warranted, but this Bethpage…read moreplace is completely dishonest. Brought my pristine Pixel 9 Pro XL here for a vertical green line running from the bottom to the top of the screen. This is the exact qualifying symptom under Google's 3-year Extended screen display Repair Program. The policy clearly states the free screen replacement is only voided if the display is cracked, the cover glass is damaged, or there is liquid intrusion. My phone was fully functional with zero issues, no glass damage, and had none of the damage specified by Google. Despite this, the staff took my phone to the back and claimed "minor display screen dings and scratches" not visible to the human eye, to deny the free repair--the exact same scripted excuse they gave another customer with a perfect Samsung phone standing right next to me.They systematically deny valid manufacturer warranties just to trick you into paying out-of-pocket fees. I walked out, contacted Google, and they recommended the next closest store so I went there 3 days later to the Garden City uBreakiFix location instead.They fixed my phone under warranty for FREE in under 2 hours with zero hassle--no questions asked or advance warnings given. Just examined the phone and proceeded with repairs. I would never recommend uBreakiFix Bethpage to family & friends. Hopefully they change their tactics and become honest in their dealings. It was a waste of time and a wasted trip; I should have looked up their reviews first. Same store franchise, different locations, completely different diagnosis and two different outcomes, who would have imagined

So first off this company is offering a 5% discount for " good reviews and mentioning the techs…read morename" If that isnt manipulating their yelp reviews nothing is Second off, I brought my phone in for a repair that was supposed to be covered under the extended warranty from Google. The manager hid in the back like a coward and made the counter person tell me that they aren't accepting the warranty because of these deep scratches in the screen but otherwise the warranty would have been covered because they don't think Google would accept it. This manager is an absolute loser. Happy when these stores close down. Stay away from these scum.

I desperately reached out to my family and friends regarding my broken Bose headphones after I…read moredropped them, resulting in a broken hinge. I dreaded needing to replace the headphones as they are expensive. I was recommended to Steve and I could not be more grateful. He fixed my Bose headphones within 2 days at a very reasonable price. I am extremely appreciative to him and his business. I will definitely be using him going forward for any electronic needs.

I found Steve recently when in need of electronic repair and I am so fortunate. He is a trusted…read moreexpert with a mastery of technical knowledge. Fantastic customer service and wonderful personality. He is the person to go to for all your technical needs and a 100% pleasure to know and works with. Very fair prices. Feel so lucky to know him.

I had broken my screen on or about March 7th, and made a few calls to try and get it repaired…read more Everyone wanted me to drop my phone off for a few days and wanted over $200. When I called Kevin at Red Hot, he wasn't sure if he had a replacement in stock and would call me back. He called me back within 15 minutes and said he has one in stock, but the color was not the same. I really needed my phone, so I didn't care about the color. He also explained that I could not get OEM because my phone is so old. No one else told me that. He told me to come down and within 30 minutes he was done. I was so happy, iI went home and put on a new scree protector. It wasn't until the next day that I noticed that I wasn't able to type "e or 3". I downloaded a screen tester and found a dead spot. I called Kevin immediately and he said he woul order another screen. It came on a week later and he changed it within about 3 hours, he was extremely busy that day. The next day I noticed that ghe volume up button was not working, another defective part. What are the chances? Within minutes he took some part of the defective screen piece and put it on the new one. Now it's working great!

I got my screen repaired quickly and professionally while i waited in the car ( due to the Covid…read morerestrictions) not even 25 minutes to fix. Once fixed he brought the phone to me in my car, great SERVICE. I was even given a screen saver and the phone charging port cleaned. It looked like a brand new phone. The prices here are great and will recommend to everyone i know. Thank you.