Ashes to Ashes came out to clean out the chimney in our new home. The team was flexible when we had…read moreto reschedule due to an unexpected event, and were friendly, clean and professional. Our fireplace was especially dirty and they took the time to examine the current condition and made some great recommendations that we hope to follow through on. I would certainly recommend reaching out for service!

Great service and great work. Was very communicative and Had great pricing as well. I would…read moredefinitely recommend them

Thanks Tim for helping us clean and inspect our wood burning stove at a reasonable price. You were…read moreprofessional, courteous and a friendly and kind human being. We will recommend your services to everyone.

Tim is great! I found him through Yelp after my previous fireplace cleaning professional retired…read more He did an excellent job cleaning and inspecting my fireplace (Tim was a lot more thorough than my previous guy!!) He's very professional, knowledgeable, and experienced. He communicated really well throughout the process from the time I requested the quote until the job was complete, which I really appreciated. He uses high quality equipment including a camera to ensure everything is properly cleaned upon completion. Provides a detailed report with his invoice which is potentially very helpful/useful if ever needed for insurance purposes. I will definitely be using him every time I need my fireplace cleaned/inspected. I highly recommend him! Great value and peace of mind knowing everything is clean and safe to use.

The guys that work at Malm Fireplace Center are so helpful and kind. They truly go above and…read morebeyond! It's evident that customer service is important to them, & they genuinely want to to bring warmth to their guests. pun intended! They have a lot of options that are ready to go for instant gratification, and even more options if you find your heart is set on something in the catalogue that's isn't in store that day. There's a reason they're the best in the area.

Extremely rude employees. Took a fireplace door I had broken accidentally and the employee went…read moreahead and insulted my mom by saying how stupid she was for breaking it. Never in my life has anyone insulted us like this will never come back here.

Jim and his team are the nicest folks in town and their stoves are high quality. We've gotten a lot…read moreof great advice and look forward to our applewood stove installation!

I had two chimneys swept. Super helpful. A problem solver and solution provider. Quick and clean.read more

Over 10 years ago I replaced my fireplace with a gas insert from On Fire. They were excellent then…read moreand again recently when I called for normal maintenance service. They have an excellent technician, Renee, who has been working 40 some years in this field. He is an outstanding professional service provider confirming my original choice in On Fire. I can confidently recommend this business. I

If you are looking for honest advice and someone that really knows his fireplaces; ask for Andy. I…read morewent to 5 fireplace stores in the Bay Area and Andy was by far the most competent and helpful associate I met. He went out of his way to be kind and help. I saved $1,000 because of his advice.

Excellant customer service. Great service and stoves. Couldn't have been happier been happier with…read moremy new gas stove. The folks there helped me arrange gas hook up guy and installed my stove really well and fast. Soooo happy, Soooo warm.

We had an odd two sided fireplace and wanted something easy for warmth and vibe. Initially went in…read morewanting an insert but went with this beautiful log set that we customized to fit the existing space. They were friendly and the install was quick (although if you want to get it installed in the wintertime you might have to wait a month or two--demand is high!). Would recommend to anyone wanting an upgrade!

We recently needed to replace our very old gas fireplace. Bob and Kathy were amazing to work with…read moreto install our new fireplace. We moved it to a different part of the room and they assisted in the ceiling repair due to chimney removal, extension of gas line and setting up the new fireplace fully. Their on site team was friendly, polite, thorough and detail oriented. Kathy and Bob were great communicators guiding us through everything we needed for install day. Highly recommend their company and service!

We wanted to upgrade our wood-burning fireplace to gas. We had never done this before, so were…read morereally relying on Fireplace Transformations to guide us. Bob arrived and gave a quote -- it was A LOT, but we went ahead and proceeded based on the other good reviews. Bob recommended a mantel company called Mantels Direct, which we went under the assumption that Fireplace Transformations had established relationships with dealers and knew what they were doing. Unfortunately, despite being over $2200, the mantel was a really cheap composite wood with visible lines across the seams both on the wood and the marble. After complaining about this, Fireplace Transformations said this wasn't their problem, despite the fact that they were the ones who had recommended the company. The fireplace and mantel installation itself was not very good. Not only did it look sloppy, but Bob never came by to check on the work or make sure we were happy with it. They completely cut us loose after it was installed. Any complaints were met with defensiveness and redirection. But don't take my word for it. Pictures are worth 1000 words. This is the FINISHED product, mind you. If you're looking to overpay at a one-stop shop for mediocre quality and sloppy installation, then Fireplace Transformations will happily oblige.

I've been looking for a company to replace my existing wood burning fireplace with a new gas insert…read moreas I was tired of dealing with the mess of wood and ash, so I sent a request to California Mantel & Fireplace and was promptly put in touch with Sam (sales rep) who scheduled some time to come out and see what they could do. Sam was great to speak with and he answered all of my questions and gave me what I thought was a reasonable quote (given all the increased taxes and tariffs due to the Trump administration ripping off Americans!!) and scheduled time for them to come and install a new gas insert. The installers were quick and professional and did a good job installing the new gas insert, everything looks great and the fire is warm. :)

For reference, I am located in Orange County, CA (Southern California). CA Mantel and Fireplace…read moreserves more areas than just Sacramento area These guys are the BEST! I needed my 3 gas fireplaces serviced, so I requested a recommendation from the manufacturer. Michael from CA Mantel & Fireplace contacted me to schedule. Michael made scheduling super easy and convenient. On the day of service, Charles and Omar arrived on time. They were super courteous, informative, efficient and clean. They listened to my concerns and answered any questions I had. They had great knowledge about my units and performed the service wonderfully. Price was very reasonable too! I'm so happy to know I have a company like CA Mantel and Fireplace to turn to when I need to service my gas fireplaces! Thanks guys!

Let me add to the list of five star reviews. I had a…read morecatastrophic failure of my 30 year old gas Fireplace, which resulted in an explosion. After reviewing the damage, Marvin indicated that it could be rebuilt and upgraded. After securing all necessary parts, Marvin and his associate completely rebuilt and upgraded the fireplace. It is important to note that gas fireplace components and starter assemblies have been much improved in the last three decades. I highly recommend FTS for service, repair and upgrades. Don't wait for an explosion.

Highly recommend! Marvin runs a family-owned business and was prompt, honest, affordable, and…read moreprofessional. He was very clean and respectful of our home--laid out cloths and used a vacuum to ensure no dust was left behind. On the first visit, Marvin got our fireplace working but noted that the fan needed to be replaced. He ordered the part and came back to install it. What really stood out was his honesty--he realized I had overpaid on the first visit and proactively refunded me. That level of integrity is rare. I would absolutely recommend Fts Fireplace to anyone needing fireplace service.