Very good service from manager. And solve problem very smart Quick service and help people solve problem read more

Intoxicated during service, unprofessional, & disrespectful. During the hook-up process, the tow operator instructed me to shift my vehicle into Neutral. However, before I was physically able to shift out of Park, the operator began violently pulling/dragging my vehicle forward. Because the transmission was still locked in Park, the sudden extreme mechanical stress caused a very loud, metallic "pop" to echo from the undercarriage. Immediately following this impact, automotive fluid began heavily pouring out from underneath the vehicle. immediately contacted both the driver and the tow company office to report the severe property damage caused by the operator's negligence. Both parties flatly refused to take accountability. When speaking to the owner named Jose , he dismissed my claim entirely. Jose stated that he "deals with people like me all the time" and told me that I am "not going to get my way." While Jose acknowledged that the damage "could be the transmission," he aggressively denied all company liability. read more

Got my car towed not what I'd want to be writing for but compared to another horrible experience I had with a different company I really appreciate the Customer service and ease of getting out my car here! read more

Calling and they don't answer Then they block my number Call star 67 finally answer Then they refuse to tow the vehicle Trash read more

Horrible service . They charge $76 per day however if your car has been there 1 minute it's considered a day . SCAM trash company who works with the apartment complex's to tow their Own tenants vehicles. When you call and ask for an explanation and breakdown of fees they hang up in your face because what you're saying is valid ! You shouldn't work in customer service if you don't have those skills . read more

Absolutely disgraceful service. I was met with attitude from dispatch, misled by the driver, left waiting for hours, then brushed off and told to wait until tomorrow without any explanation. What kind of service is this? read more

AMAZING COMPANY AND DRIVER. I waited four hours for triple a to help me and finally they were able to find someone capable of doing such a simple tow. Triple A claimed they may damage my car. CBM towed my car within 4 minutes and ensured I was safe when my driver arrived. Thank you again! Truly made me feel safe. read more

Absolutely horrible company. Car was parked in front of garage of HOA managed gated community. CBM demanded cash payment of $200 or car will be towed to garage. Person who was towing the car was also very rude and unprofessional. When I asked if Saturdays are also enforced, he rudely responded with "I don't care.." It's also very fishy that they only accept cash payment to release the car. Seems like a questionable tax evasion.. read more

Outstanding Service and professionalism. My Acura blew the engine and I was "a wreck" and CBM Towing came to the rescue. A ++++ on all points. read more

CBM Towing - Top notch service for my 94 Acura Interga - Towing Near Me - El Monte, California

Amazing FAST service! I have used CBM twice already when my lowrider has broken down. Today Vincent came in the flatbed truck and helped me out immensely getting my car into my garage! I couldn't have done it without him! I have AAA Insurance but their tow service takes forever to arrive. I immediately call CBM to help me out & then I just have AAA reimburse me. Always great service, fast arrival, good price. I now have their number saved! read more

CBM Towing - CBM driver Vincent helped me get my car into my garage, I couldn't have done it without him - Towing Near Me - El Monte, California

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Parked at 12:54 am, Towed at 1:12 am. Under 20 minutes car was towed in residential parking. Called in and they said $288 for my car back, went in the same day (less than 10 hours had passed) and they charged my card $400. Slight damage was found on the car itself. Company is predatory and refuses to reply to complaints sent from Better Business Bureau. Avoid company at all cost. If your car has been towed by them and you are being given predatory prices, complain to either: Better Business Bureau and California Tow Truck Association. Good luck to all that have the misfortune of meeting these people. read more

So grateful for Bart coming through to help us pick up one of our cars after we had a small accident. We had already been stuck for about 6 hours before Bart came. Very respectful and courteous throughout the whole ordeal. Quick, professional and had us feeling assured to have our car on his bed. After our last tow truck driver had gotten lost he came through and made sure we got everything we needed. If you ever need a tow make sure you ask for Bart from CBM! read more

I popped a tire on the freeway, and Vincent really came to save the day. He was on top of everything: Calling beforehand to be clear on where I am, making sure we're doing everything safely, being patient with my inexperience with cars, and generally knowing the area so everything was smooth as butter. He's as competent as you can get. Vincent's also a super cool guy to talk to. The ride back was fun, chill, and not awkward at all. Dude's a beast, and good company too. I don't know how we talked about what we did, but it made my night to share a recent win with him. I would pop another tire just to see him again. (Okay, maybe not quite like that, but you get the idea.) If you're reading this, Vincent, I'm wishing you the best! Take care, friend. I'll be taking it slow read more

I had gotten my keys stuck in my car at the skatepark my dad came to help me after work but we were struggling. CBM towing showed up and we're beyond nice and offered to help. I will definitely use them if I ever get my keys stuck inside and I'm pretty sure I will! I recommend to everyone read more

I had to Mark 1star to be able to leave a review. II called them for a tow, but ended only needing a jump. I was charged 130$ because that's how much I would had been charged for the tow. Would not recommend this place read more

I hit a pit on the 210 freeway and I had a flat tire.I googled the towing company around me and CBM Towing helped me very well.And the driver Bart is really my man,he is super nice,funny and patient.If u get into any trouble,he is the guy u need to find.Shout to to my bro Bart read more

CBM Towing - Towing Near Me - El Monte, California

These guys were recomend by a friend. Called them to move a vintage vehicle last minute. They Gave me a very fair quote for a Sunday eve and arrived when they said they would. Bart the driver was friendly, handled the job perfectly, and made the job with some parking challenges look easy. I've dealt with several tow companies and will call these guys first. Ask if Bart is available to help you out! read more

Towed my car in front of my garage while I was gone for 30 minutes and they charged me $400. Absolute vultures with no decency and usefulness to society. They prey on the people to keep their business afloat. Only actual skill they have is probably driving that huge ass tow truck. Cause that looks real tough. read more

AAA had me waiting 3 hours with no communication! I started to look at Yelp for towing companies! And CBM was quick communicative and very respectful!! Amazing service not renewing my AAA membership. ! And always calling these guys ! Would 100000% recommend!!! Very affordable too!!! read more

They are rude and very unprofessional! They towed my moms car illegally there was no sign and she had to go pay them 400+ to get the car out! read more

My bf had a flat tire. He had called me to pick him up to go buy a new tire. By the time I arrived (which literally 20 min) CBM Towing was there getting our van towed to a near by shop. Thank you guys for getting us going right away! read more

So let me start off by saying what a day! I was driving on the freeway when all of sudden my vehicles power steering went out! No doubt I was fearful of what would happen ,after wrestling with the steering wheel I was able to pull to the side. I called cbm towing and they arrived after a quick 30 minutes ,I must admit I wasn't in the best spot for a tow ,but the driver Bart was extremely helpful and was able to get my car to a safe location. I would like to point out that the driver Bart provided impeccable service ,without a doubt he is an asset to the company and I would highly recommend this towing company. read more

Car was towed and we went to pick it up, charged extra fees for everything. the place looks shady.. a bunch of other old cars looks like they were there for awhile, and new scratched up cars... not going to them if I WANTED a tow. read more

An absolutely disgusting experience throughout. $220 for towing from Whittier to La Mirada. The tow truck operator was unprofessional, rude and incompetent. The clerk was incredibly disrespectful. If I can be more respectful with literal sh*t getting thrown at me as an EMT, why can't these individuals manage basic competence with towing a personal vehicle? I absolutely regret my decision to use them and am just happy this miserable experience is over. read more

I had a terrible experience with Irma ( answers phone calls) who is very rude and unprofessional. it's impossible to reason with her since she only speaks but tefuses to listen. it's a shame she represents cbm towing. I'm gonna file a complaint wit AAA, her boss, and my credit card Co. read more

Really, am I going to give a place 5 stars for towing my car without me requesting them to? Um, no. So since Temple City now dictates who can park on the stretch of Rosemead where I live (without notifying anyone, especially those of us who live under what's considered San Gabriel), my dad parked his car in a drugstore parking lot to avoid getting a ticket and because it was too late to get an overnight pass. Ok, it wasn't too late, we were just trying to stick it to The Man. Well, The Man, aka, some tattetale at the drugstore called CBM and towed the car, much to our dismay at 6am in the morning. After finally figuring out who towed the car, we made our way over to CBM. The guy at the counter was nice enough and informed us that if we'd picked up the car after hours we would have paid $95 extra...thankfully, that wasn't the case. It's a small towing place, a tad skeezy looking, but the guy was nice. The fees weren't too bad (about $200) but still totally inconvenient. I don't think I'd ever use them again if I actually WANTED my car towed, especially since I already have AAA, but I don't want to give them a bad review under the circumstances. They were nice enough and I'm sure, if you can't find your car after you parked it at Walgreens, it's resting safely at CBM. read more

Called them because somebody parking in the front of my garage.they didn't show up.i have to wait until the person moved the car.

Good people, answered on the first ring at the wee hours of the night. Jose was very assuring, told me the driver would be there in ten minutes and he was there in eight! :{) ACT read more

i only use cbm for tow and lock out services.. jose is so generous and professional, theres a good team and vibe over at cbm in el monte ca.. thnx much n i recommend read more

My car was towed from West Covina to Fontana. The driver, Bart, was great and very friendly. Would definitely recommend.

I got a flat tire yesterday and needed roadside assistance. I set up an appointment with a representative and was assured that the driver would be at my location within 30 minutes. I also got a follow-up text message at 2:25pm confirming my appointment. The driver did not show up till almost 5pm and I only got one phone call from the driver for an update after making 3 phone calls myself. I wanted to speak to the supervisor and requested a call back. It's the following morning and I still haven't heard from a supervisor! I do NOT recommend this place, no communication and a waste of time and money! read more

Had a horrible experience with them. Showed up over an hour later. I was stranded in Alhambra and they are in El Monte and it was very early in the morning. Once they showed up the driver was very rude and would not speak to me. While he was driving me back home with my car he was swerving his huge tow truck because he was on his cell phone!!! Once I got home they charged me $90 to take my care no more than a mile to my house. I got on the phone with CBM's office and the customer services SUCKED!!!! The guy was super rude and obviously only cared about getting his money!!! DO NOT CALL THEM!!! read more

I have used the services of this tow company more than once, and will continue to do so. Fast, friendly, affordable services for just about any jam you might get yourself into. Most recently, I ran over a curb at a shopping center where exit driveway used to be prior to construction (stop sign and "no left turn sign" we're still there!). Anyhow, it was an embarrassing situation (see pics). Called CBM and they remember their return customers by name, which was very nice. I explained the urgency of the situation... not only because my vehicle was blocking cars, but also because of the embarrassment and panic over having to get to work on time. CBM arrived within 20 minutes. Driver was very nice! I called the number again to compliment, and owner himself answered. Good people, honest small town business, affordable, friendly. They value their customers, I value their excellent service. Thanks CBM! read more

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This person towed my car not even 2 minutes after I got out of the car. I went to grab a drink and turned around and my rented van was gone. Then they charged me $390 to get it back. These vultures are predatory and are only out to take advantage of people, any way they can. Disgusting. read more

if your are in a spot and you want to ensure your car will be damaged...then give CBM Towing a call. They promise to hook to your custom rims, damaging them and then will tell oh not our fault!!! read more

My insurance agency referred me to these guys. Somehow the car got locked while the engine was running. My wife always turns on the car to get it going while getting my daughter ready without a problem. But this morning, the auto lock somehow got triggered. In any event, called up CBM and they were there within 20 minutes. The cost was very fair and the guys were very friendly. read more

It took them FOUR hours to service my car and they kept lying and giving me false time eta's. I called them at 6 p.m. and at 10:40 p.m. they were still not done :( read more

Just had my car towed 3 miles. Was told by the dispatcher that it would be $40. So I cancelled the previous tow. Once the guy Towed it he charged us $65.. The two driver was nice and loaded the car no problem but the fact they charged us more after is really sketch. Will not use them again. read more

Motor blew out on 710 freeway near Florence ave I was stuck on shoulder with my 3 kids. I called Cbm in El Monte cuz my shops down the street they asked me few locating questions and they found me on shoulder within in 30 minutes driver knew what he was doing and complete professional Highly recommend this company for all your tow needs. read more

I called to get a quote for a tow, it was $125. They said they would be there in fifteen minutes, it took an additional half hour (I was on the freeway). They hooked up my car and hoisted it onto their flatbed and about ten minutes later we pulled into the Tire Repair facility. Once there and before releasing my car to have the tire repaired the tow truck driver asked if I had cash. I said no and that I wished to use a credit card. He said their system was down and they could only accept cash. I spoke to the manager (Jose) to express my displeasure, he just reiterated what the driver said. I told him people shouldn't be expected to have $125 in cash and that he should have told me prior to holding my car hostage that their system was down. He said, "...you should have asked." I had to go to a nearby liquor store and pay $5 in ATM fees to pay the bill. What if I didn't have the money? What if I didn't have my ATM card? This situation could have turned very bad with me so far away from home and the tire shop about to close. This entire scenario could have and would have been averted if they told me up front they could only accept cash. I would have called the next tow company on the list. Plus, the entire gang at CBM Towing sincerely need customer service training. They come across as undisciplined brutes, lacking the cordiality and the most basic customer service mannerisms that are sorely needed when dealing with clients. In short, they have absolutely no business picking up the phone to talk to customers until they realize how lucky they are to have a potential customer calling. My advice, take your business and money elsewhere. read more