Another day like Monday, I bought my HONDA CIVIC 2014 SEDAN…read more4 DR, thanks North City Honda for the nice welcoming for decision move to a better choice for a life time, thanks to Antonio Villarreal product specialist to his recommendation to look toward better options also, to the team at North City Honda for there service. THANK YOU

SCAMMERS their only mission is to get you to give up your…read morecar or pay thousands to get all of these mysterious and sudden issues that you never noticed and cannot be seen unless the car is lifted. want my 200 back

I had a great experience with WOC. Had 7 other dealerships waste my time until I came here and met…read moreYessica. Amazing service, I've had my vehicle for about 6 months now with no issues at all. 10/10 stars!

terrible cars my car makes loud noises and has check engine light as soon as I drove off The lot…read more Not good

Amazing Auto service not to be confused with other this is Chicago's Best Auto Sales and Service at…read more5528 N Western Ave. Proud to give a review and after 10 years of having family and friends recommend we all still bring our cars and some even purchased cars here too. I can't say enough how honest and knowledgeable these mechanics are Victor I thank you and will be greatful for fixing my jeep when other mechanics will have me return over n over, now they service all the friends I have referred. You'll walk out with a peace of mind knowing that they'll explain and show you what needs done and give you options. Honesty is a rare trade and have found it here. Won't disappoint. Thank you wishing you all a happy find!

purchased my second vehicle with them and couldn't be more satisfied! Jimmy and his staff were…read moreamazing and made sure I left happy with the car I wanted!

I'm new to the area and needed a new mechanic. I had a couple of weird noises coming from my car…read morethat I wanted checked out. I'm so glad I found this place!!! It's the day before Christmas Eve and they were still able to get me in and out in a couple of hours. I felt listened to and the service was excellent. I will definitely trust them with my car again!

Always great service and get the job done at a lower price . The customer service is great as well…read more Great owner

I went to look at a vehicle advertised via Lyft. Once i arrived, was told that the vehicle was cash…read moreonly. You would think they would supply that info in the description. Even, after i sent questions before arriving. They were only interested in getting me there or at least thats how it came across. I wasted money getting there because of something they should have communicated clearly. For a good business relationship, honesty is always best.

Rob and Mario were nice to work with. They made a hated process seem like an easy one!read more

I was extremely disappointed to learn that although service is included in my lease, there is also…read morea time-based expiration attached to the 10,000-mile intervals. This was never disclosed to me by the salesperson at the time of signing, nor was it mentioned by the service advisor when my first service was performed at 7,000 miles. I am currently nearly 5,000 miles short of the next 10,000-mile interval, yet I'm being told the coverage has expired due to time. That is both surprising and frustrating. Offering me a "discount" on the second service does not address the core issue, which is lack of transparency. I will pay full price if necessary, not with you. However, please understand that my vehicle is up for renewal soon, and based on this experience, City VW of Evanston will not be earning my continued business.

I had nothing but very negative reviews in the past because I was being honest about my past…read moreexperiences with this dealership. I just wanted to come back on here after our most recent service and leave a better review. They got rid of a lot of the people I had problems with and it honestly feels like things here improved a lot! I'm also writing this review to say that Jocelyn Nava is our go to service agent. Working with her is always pleasant because she truly displays great customer service skills. I'm glad to see that she still works here and a lot of the people who exuded bad energy are gone. It was also nice that they washed my Rav 4. I appreciate that a lot. Service has improved immensely.

I am starting to lose faith in this dealership and will stop coming here once my service contract…read moreis up. I already have some reservations with this place because of their owners questionable political leanings (feel free to google him), but the thing that kept me in the contract was the service work that they did. That ended today. I came in and somehow left with over $400 in charges to fix up my car. While this might be small potatoes to most, I do have a service contract. On top of that, they charge for "shop supplies" and have a 3% credit card fee. I asked them to explain "shop supplies" and they really couldn't. Since I had to get to work and didn't want to argue over $38, I accepted it this time. They used to be really hands on with the customers and really walk them through the process so that everybody felt valued. I saw the Rep once when I walked in and she just went through the motions. No more updates, texts, anything. From now on, I will be bringing my car in for oil changes only. I will not be spending another cent more. If the will refund me the remaining part of my contract, I will go to the Toyota dealership a little closer to my house that is not part of this group.

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

Quick, thorough and reasonably priced. I found a "keeper". It's nice to find a reliable mechanic…read more Thx!

We had grinding in our brakes and so my wife took it to a mechanic in our neighborhood who said we…read moredefinitely needed front and rear brakes but the price seemed really high. I was doing some research and saw Norms was highly rated so I took a shot and brought the car there yesterday (Sat). Robert was great! He/they actually felt I didn't need two new sets of brakes and only needed one. They jumped on it and installed front pads and rotors in two hours. We just moved to the area and I feel like I got lucky finding a trustworthy mechanic shop. Thanks, Robert and Norms!

I needed to have my car checked out before going on a road trip and when I called they said they…read morewere booked until the day I am supposed to leave. After telling Thomas in service what the issue was he had me come in for a FREE quick check and the car is good to go. He was a life saver and I am so appreciative. I also had him look up my warranty and he gave me the exact date of when it expires. Excellent customer service!

Steve was great! From the conversation before to the day we met, he made the whole experience…read morecomfortable and personable. Would definitely recommend him If you are in the market for a new or used vehicle.