I used to come to this place all the time when I was having car issues, and they were friendly,…read morefast, and not too horribly pricy. I don't know what happened in the last few years. I guess they're under new management or something, because now they're a bunch of cheats, just trying to rip you off.
I went there a couple years back with a brake issue. They insisted that my calipers needed to be replaced and it was going to cost just shy of $1,000.00 . I wound up taking the vehicle to a friend of a friend in hopes of getting a slight discount, and it turns out my calipers were fine! I just needed pads and rotors, which wound up costing significantly less.
Went there again with another brake issue. This time, my brake fluid was leaking and I couldn't safely drive fast. I wouldn't have gone here after the last time, but it was late at night, this was the only place open, and I needed the car fixed ASAP for work. They look at it and tell me I need a whole new drum and shoe on one of my rear wheels. They tell me exactly what parts I'll need, and to save time and money, I go to autozone myself to pick them up. The wheel cylinder I needed wasn't in stock, but Autozone told me it cost about $15.00. Back at Marathon, they tell me they'll pick up the wheel cylinder the next day and do the repair.
The next day, I go to pick up the car, and they show me the bill. The wheel cylinder they bought cost over $100.00, and they never thought to call me and ask if I was okay with that (I wasn't.). Then I found out that the drum I got was the wrong kind, but they said it was fine cause they didn't need to replace the drum after all. Yet there was still a labor charge on my bill for replacing it! Plus, I actually had to ask them to give me the drum back so I could return it to Autozone. Apparently they were just going to keep it.
On top of all that, I had warned them that my window glass wasn't sitting right in the frame and they couldn't roll it down or it wouldn't roll back up properly. When I picked up the car, I saw my window sitting crooked in the frame and stuck so I couldn't fix it. I asked them to fix it since they obviously ignored my warning about it, and they said they couldn't.
One more time, I brought my vehicle here for repairs (because I guess I'm crazy and didn't learn my lesson the last time), I was having transmission problems. And again, I would've preferred to go elsewhere, but it was late and this is the only place that was open within 10 miles of me. I figured I was leaking fluid and maybe needed a new pan. They looked at it and told me my transmission was broken beyond repair and needed to be replaced, to the tune of more than $2500.00 (almost as much as my whole car is worth!). I think you can guess what happened. I wound up waiting 'til the next day and taking it elsewhere, where I found out it was a leaky pan and low fluid. Total repair cost was not even a couple hundred. That was several months ago, and the transmission is running perfectly fine since then.
The final straw was tonight. Oh yes, I was stupid enough to go back one more time. This time, it was just to replace a tire. I figured they can't really try to scam me on a simple tire change. Maybe not, but they can still be incredibly inconsiderate! When I pulled in, they told me there were a few cars ahead of me, but they'd get to me soon and I should wait for a bit. An entire hour goes by before the manager tells me they're too busy and I should come back in the morning. Are you freakin' kidding me!? You knew how busy you were when I rolled in there. THAT was the time to tell me to leave. Not after I've wasted a whole hour waiting around. I don't care what business you're in, you don't treat your customers like that.
So, I don't care if they're the only place open 24 hours, I'm not coming back here for anything, not even gas. I bet if I came here asking for them to fix a broken taillight, they'd make me wait a week and say I need to get my whole electrical system replaced. Screw this place and all the lying con-men that work there.