I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you everything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence. read more

First rate service here! I came for a last minute dry cleaning need and they not only did a superb job within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too! read more

Quick and attentive service. I had 11 pieces altered for a wedding and it was a great price.

Excellent service, Mr. Rob was able to get a great sweat suit covered in pen inc out!!!!

Friendly helpful and really gets to know you. A great cleaner for Edgebrook!!! Don't need to go anywhere else!!

I've had a several coats as well as , uniforms cleaned here. The customer service is consistently. My clothes and coats are cleaned well. I would highly recommend this establishment read more

Been good since I've taken my clothes here for services. Done Taylor here to and they been good.

Glad Cleaners is fantastic! I saw on Nextdoor that they were making face masks. I called to see if they had or could make some with longer straps. Not only did they have them, they also tailored masks I had already purchased elsewhere by replacing the ear straps with longer ones (had them ready next day!). Thank you to Glad Cleaners and to Jennifer! *I never imagined I would be writing a review about face masks and straps, but now we have a new dry cleaners for brighter days! Thank you! read more

I was on a time pinch and needed a quick alteration to my new suit that I had purchased. Not having a reliable tailor I had to do my research and came across many different places with absurd prices or not reputable. Until I found Glad Cleaners, the moment I walked through the doors I was greeted and welcomed, the staff was tremendously helpful and the service was phenomenal. There's a huge sense of community at this place which is rare to come by at businesses these days. I am definitely part of the Glad Cleaners community now! read more

Rob and his staff have saved my but more than once. My wife and I get called into last minute meetings and events all the time and it seems to always happen right after I just dropped everything off at Glad. So I have to call them and ask to get my clothes sooner than the ticket says. I'm always prepared to beg, I am, because I'm causing them a problem. But I never have to Rob and Dawn and the rest are always happy to move my stuff forward. They've repaired ripped seams, cleaned my rugs, cleaned my leather jackets, pressed my shirts, and put a cuff on a pair of pants. They've removed stains and dealt with an unholy assemblage of pocket garbage and loose change that always comes attached in a little baggie. They're just damn good. read more

If there was an option for 6 stars Glad Cleaners would have rightfully earned every single one! Due to my own poor planning, I failed to get a dress shirt pressed in time for a wedding this past weekend. I reached out to Glad Cleaners last minute Saturday hoping for a small miracle, and was told to come in with the shirt and they'd find a way to squeeze me in. I showed up and the friendly staff immediately took my shirt, pressed it to perfection, and I was out the door within 15 mins! This kind of customer service is nothing short of amazing. A big thank you to Rob and the staff at Glad Cleaners! read more

If I could give this place more than five stars, I would. There are hundreds of Dry cleaners in Chicago. There is one on just about every corner. So what sets this place apart? It's the people. Everybody from the owner to his staff are wonderful to deal with. They have a wonderful tailor on site who has done some terrific work on my suits. My wife and I have had one issue in the years we have been using Glad Cleaners. They lost one of her expensive comforters, after busting their butts to find it, they did the right thing and paid to replace it. Not only did they cover the costs of the comforter, they included a gift certificate for future dry cleanings. If you live in the Edgebrook are, I would highly recommend that you give Glad Cleaners a try. They do a wonderful job on your clothes and you will be treated like family on every visit. read more

I went to the seamstress with a dog sweater. It needed 6 inches of material cut off the bottom and the sides taken in a little bit. The sweater is $10. They just tried to charge me $70 for it read more

Now THIS is where I bring my cherished garments!! Glad Cleaners is an old faithful, neighborhood, "tried and true", family run, American, business. Are they a little pricey? Yes. Will they treat your special clothing like it's theirs? Yes! Can you bring a dress/suit/coat that you paid a small mint for and not worry? Most definitely Yes!!! My and my daughter's wedding dresses have been cleaned and mended PERFECTLY from Glad. Not to mention EVERY Prom dress (i do have three daughters you know!) were perfectly returned. They can accommodate special orders leathers, linens. etc. There are a few parking spaces out front and they have a small lot in the back. Great job every time! read more

I have no clue how they managed to make my suit look better than the day I bought it. I've had suits done at other places in the past and the one thing o noticed was the inside was just okay. Glad left no creases or wrinkles in mine. Same goes for all the shirts I've brought in. Simply put I won't let anyone else near my stuff. They are great at what they do. read more

So, last spring I sent in my down comforter for its yearly cleaning. I picked it up once it was done and went to store it in my under-the-bed bin. I then noticed that what they had given me was not my comforter. This comforter was thin, cheap, and covered with purple ink stains. I brought it back. Rob, the owner, was very apologetic, saying that there had been a mix up with a few other clients and he would try to find mine. Time goes by. I get a call every now and then saying he found another comforter for me to look at. Each time it was not mine. I start to get worried. This was the highest quality down comforter The Great Indoors sold back when I worked there and it took me forever to save up for it. I start thinking, well, if purple stain person got mine instead of theirs, it was a massive upgrade on their part and they most likely weren't going to give it back. *sobs* But on my last trip there, he tells me to bring in some information about a replacement. I do a thorough search and finally find the closest thing from Bed, Bath and Beyond's website. Not only does he reimburse me for the comforter, he also gives me a gift certificate! Awesome! Since I don't live over in that area any more I had planned on finding another dry cleaner to use. However, after being treated so well from Glad I will definitely drive out of my way to keep using them! They owned up to their mistake and made it right. How many businesses do you know you can say that about? And were nice about it to boot! read more

Fast service and the clothes come out great! No lost buttons or anything at this place. Prices are a bit steep but well worth it. Great local joint to keep the money in the neighborhood. Not a great deal of parking available so you may have to park on the street somewhere. read more

Glad Cleaners - Sewing & Alterations Near Me - Chicago, Illinois

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Good dry cleaner - no so great for tailoring I'm giving Glad a 4 star rating based on their dry cleaning, not their tailoring. More on that in a second. They are a good dry cleaning business. I've had no issues taking my garments there to be dry cleaned, and I will continue to do so in the future. On that I can recommend them. Their tailor however we've had less luck with. My wife had a pair of lined pants that she wanted to have re-lined. It took a long time for the work to be done, a couple of weeks, and when it was completed the work was poor. One of the liners in the leg was longer than the pant itself and was visible. To their credit Glad had the work repaired right away, but a couple weeks later and the threads are breaking. Maybe it's just our rotten luck, but I think we're going to look for another tailor when the need arises. But like I said, we'll be going back for our dry cleaning needs. read more

Just a fyi, if you're looking for tailoring on clothes, the new seamstress, also named Olga, has increased her pricing by 66%. I called 3 other seamstresses, and all of their prices were less expensive. read more

They are an amazing cleaners. They are my go to now. And the works don't want to just do business they want to get to know you. Very family involved (maybe not even blood but you can see the bond) read more

I have been taking my dry cleaning and alterations here for years. The staff is personable and friendly, the prices are extremely competitive and the dry cleaning speaks for itself. Not to mention their tailor Olga has been able to repair things that numerous other tailors claimed was impossible. Customer for life here! read more

Do not use for alterations. Olga does not apologize when there is a mistake, and will argue with you about the validity of your concern. Unfortunate. it is great to support local businesses, but Will be taking my dry cleaning, shoe repair, and alteration business elsewhere. read more

I was very pleased with my visit to Glad. The employees are friendly and helpful. The woman who does the altering of clothes is fantastic and she really does a good job of making sure the pants were what they seemed when pinning them.They also do regular laundry drop off by the pound. read more

My family goes here all the time for dry cleaning and it's the best. I once went in on a Friday and they were able to get it done for Saturday, even though there was a lot on the order. Customer service is great, the service itself is even greater. Would 10/10 recommend to friends and family. read more

I've been taking my shirts and dry cleaning to this establishment every week for years. They not only do a great job, but treat you like family. Rob and Dawn take a sincere interest in your health and well being as my wife and I experienced when I had some health issues the last couple of years. They are terrific. I won't go anywhere else. read more

I opt to take my shirts elsewhere (and Glad knows this!), but for dry cleaning they are absolutely the best. Tailoring, too. All suits and sport coats - even an occasional pair of socks - go to Glad. Olga's precision and attention to detail is like none I have seen. Throw in Dawn, the desk clerk, for an absolutely enjoyable experience. All why I have been a loyal - and satisfied - customer since 1995. read more

Great neighborhood cleaner! They are good at cleaning and fast. And they make you feel like you've been going there forever.

The alterations on the dress I brought in were perfect! Thanks! The staff is friendly and they have a great system of scheduling when alterations will be finished for pick up. read more

Simply the best. let me spell it out B-E-S-T .. i truly love this place. the customer service is excellent, the clothes come back better than when you bought them, and this is a family owned and operated business and they take pride in their work. dawn is great and so is all the staff. if you need your clothes done the next day .. no problem they can do it. i give them my highest recommendation and have referred a few friends too .. again .. simply the best. read more

Glad Cleaners makes the whole dry cleaning experience worth while. Rob, the owner is great, especially the jokes that he tells me. I always leave with a new joke in my head. Dawn is great too! And by the way, they do a fabulous job on the cleaning part as well! Thumbs Up to Glad Cleaners!! read more

Greatest cleaners on planet Earth! Always friendly and accommodating! Clothes always returned, fresh and oh so clean!

Brought in pants from my favorite suit that I could not get into since 2012 that needed to be let out. Was told by three other cleaners that there was no way. Well Glad Cleaners was able to and they fit great. They found a new customer.Staff at the front counter were polite and professional. Thanks again. read more

GLAD CLEANERS IS NOT RECOMMENDED! I was an existing customer and I brought my formal handmade / hand stitched drapes in for dry cleaning. When the drapes were returned they had been damaged extensively! I spoke with the owner (what a piece of work!) which at first was apologetic, He informed me that he had the best tailor and he felt that she could repair the drapes but needed time to do so. After waiting 3 months and many phone messages not returned. I was told the drapes were repaired & ready to be picked up. After looking over the so-called "repaired drapes" the owner reluctantly admitted that the drapes were irreparable and offered to replace them. Once I left Glad Cleaners the owner NEVER returned my calls again! He did nothing to rectify the problem! I had no other choice but to pursue legal action. He and his staff lied in court to the point that the judge did not believe them and ruled against Glad Cleaners. People make mistakes and accidents happen in life. When this happens the person at fault should do the right thing to rectify the situation. This is NOT the case with Glad Cleaners! I would not recommend them with any item of meaning or value. read more

I had bad experience with this place on several different occasions. Mainly with broken or damaged buttons on my shirts and cardigans. They know when it happens and will replace broken buttons with new ones (which don't match very much), but don't even tell you about it. Imagine my frustration, when I am dressing to go out, pull out the cardigan I was going to wear from the dry cleaner's bag and it comes out with mismatched buttons!!! After I brought it up with the owner, he offered to reimburse me for new set of buttons and replaced them free of charge. However, I still had to deal with hassle of shopping for them and making sure they would go with the garment. The owner claimed that companies use cheap buttons and that is the reason they fall apart. I don't believe that, since damaged items were from JCrew, Banana Republic and Hugo Boss. Different companies, somewhat high end quality. After few bad experiences I stopped going there, but my husband used them to dry clean his dress shirts. Needless to say, few weeks later he pulled one out to wear and got a nice surprise of mismatched buttons. We are definitely not going back. I am surprised they are still in business. If this happened to me so many times, I am sure there are more unhappy customers out there. read more

I'm a demanding consumer so there's not too many businesses that I can recommend very highly but this is one of them. Everyone there is great to deal with and they do a great job of cleaning. read more

I use Glad for laundering and pressing my husbands shirts for work. They are always very nice and the shirts generally come out good. Not amazing, but good. Parking can be a hassle, especially if it's near rush hour. read more

I've been coming to Rob and the Glad team for years. They do a great job every time and have even went out of their way to accommodate me when I need something rushed cleaned or pressed (I tend to procrastinate sometimes.. fine all the times). I recommend them to all my family and friends and am Glad they are in the area (like what I did there?). read more

I have been going to Glad Cleaners for 30 years. I recently moved to Park Ridge and keep coming back to Rob and his staff. They provide great service and make you feel like family!!! read more

I was impressed with their customer service & fast service! My clothes turned out great & I will be back again! Also, its nice that they take VISA/Mastercard...some dry cleaners in the area only take cash or check. read more

Great service and attitude. A pleasure to work with them. The owner is particularly helpful, efficient and kind. Highly recommended.