William is the man ,he does what he says he's going to do , very professional and on time. I cannot…read moresay enough about his performance.

After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

FACTS: We hired this firm to replumb whole house and install fixtures…read more - Numerous leaks, lack of review of their own work, toilets roughed-in the wrong spot - Many errors caught by me, the homeowner - Damaged the walls, fixtures and drains - Had to request one of the team not to return as he was not in good condition (smelled) - They attempted to install a tankless hot water heater and were not successful - had to come back 3 times - Job finished by another plumbing company Do not reccomend.

Doug repiped my entire house in about 6 hours. His crew were well trained and they all had…read moredifferent responsibilities in the project. They were very personable and explained the process to me. They answered all my questions and just did a wonderful job well done. Price was right and he even threw in a few parts at no charge. Would hire him again in a heartbeat. Thanks Doug and the crew.

Doug and his team of professionals worked diligently to complete my whole house repipe in about…read moreseven and a half hours. The entire process from initial call for a quote through installation was as first class a process as I've experienced since moving to Florida nine years ago. The crew worked like a well oiled machine. No rookies here, everyone stayed on task, there were no wasted motions, each guy answered my questions and they genuinely enjoy working as a team. You can see that it starts with the owner Doug who leads with an infectiously positive personality. I strongly recommend Doug Herrell Plumbing !

This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

Burton Plumbing installers were extremely friendly, knowledgeable, and did a fantastic job…read morereplacing my 2 in wall faucets ( hot & cold ) for my washing machine. Thank you. C.D.

Cameron and a co-worker (sorry I forgot his name) showed up on a Friday and located the break in…read moresewer line, dug it up and gave me the bad news. It was a 25 year old break caused by cable drillers when the subdivision was being built. Work had to stop. Cameron drove away after giving me his personal number. It was determined to be a Spectrum cable and they himmed and hawed but took ownership, came out with a crew, dug it up and moved the cable, kudos to them. I called Cameron to see if he could come out on Saturday to affect the repair as Spectrum had originally said it wouldn't be moved till the following week and he was more than willing. Saturday morning they showed up parts in hand and rebuilt the sewer line. Very professional, friendly, and are my go-to plumbers now. Oh, and Spectrum picked up the tab...

Jackson responded to my call. Great service! Checked all my electrical concerns and explained…read moreeverything to me. It was great to have a reliable, dedicated, informative technician help me out today. I know I will continue to use this company in the future.

Got 1 star because price of tank pretty comparable to others but quality of service,, management…read morequality, tech quality...one of the worst companies I have ever dealt with good riddance.

Everything was done great Replaced shower faucet assembly…read more In bathroom Very timely and did not leave a mess Will definitely refer him Very knowledgeable and easy to understand

Easily scheduled.... Arrived on time and accomplished the plumbing task perfectly!!! (If I do it,…read moreit leaks!). Will ALWAYS call DAVE's Plumbing in the future! PS: used him twice ready!!

I used Drain Tactics some months ago and the app never let me submit my review so I'm back to try…read moreagain. I called them on a day they weren't working but they came out anyway to fix a leaking kitchen sink. He said he was out running errands and would stop by. I can't remember the gentleman's name but he was so kind. He fixed the leak and corrected an error on how the pipes were configured. The price was very reasonable. I wouldn't hesitate to use this company again.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!