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    Cell Access

    2.6 (7 reviews)

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    Apple Promenade Temecula

    Apple Promenade Temecula

    3.0
    (483 reviews)
    0.1 mi
    $$$

    I visited the Genius Bar for a battery replacement on my iPhone 13 Pro, after making an appointment…read moreonline. Making the appointment was convenient. When arriving late Saturday afternoon there were plenty of team members available for arriving customers. I arrived about 30 mins early, so they had me wait closer to my appointment time to get checked in. A team member checked us in about 10 mins early and assisted me right away. Christian explained the process and had me sign some agreements. Check in was quick and it only took about an hour for the service, so we grabbed some dinner nearby. After the battery replacement my phone is staying charged and hopefully I can get another few years use of my phone before upgrading. I would highly recommend the Apple Store for device service of any kind over Best Buy. A week prior I made an appointment with Best Buy and found they have limited supply of parts. Best Buy ended up calling me to cancel or reschedule my appointment, so I opted to go to Apple directly--same price anyway.

    My husband and I are looking to drops some $$$$ on an Apple Watch. We were greeted quickly, (wow!…read moreImpressive) only to be pawned off to another salesman upon our very first step into the store. That may be the protocol or workflow, but geez!, the finesse of that protocol needs to be practiced so guest do feel immediately dumped. Once we were handed off to our salesperson, it was like he wanted nothing to do with my silver fox husband. There was no way we were buying anything there, the salesman ship flag Is not flying high on top of this store. We will go somewhere else.

    Photos
    Apple Air iPhone
    Apple Air iPhone
    Exterior
    Exterior
    Great customer service!

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    Great customer service!
    Ubreak we Fix

    Ubreak we Fix

    2.3
    (3 reviews)
    0.0 mi

    This place is legit and you will get quality work done!…read more I had my iPhone 16 repaired here recently- both the charging port and a new battery put in and I've had no issues. In fact, I stopped back by to say hello and I will consistently use this business. The prices are fair and the work is quality. Feel free to ask questions. You may not be able to get a warranty, but they stand by their work and you know where to find them!

    Shoddy work and refused to help at all afterward!…read more I paid $140 for an iPhone screen replacement. After a little while the screen would randomly be unresponsive, getting worse to the point where I had to force restart the phone to use it at all. Then it went BLACK. unusable. I took my case off and noticed the screen wasn't even glued down!! It was separating from the rest of the phone!(?) I took it back to the kiosk, and now all the sudden his English is a LOT worse than I remember. He tried telling me the screen issues are because I dropped it, even after I said I never dropped it. He wouldn't even listen to how the problem progressed, and how the screen still works sometimes - and that PROBABLY means it's just a loose wire and an easy fix. But he wouldn't even look at it. Insisted it was 100% broken and I would have to pay for ANOTHER screen. Shoddy work! Shady business people! Get your own phone fixed anywhere else!

    Photos
    IPhone, with its "new" screen that they didn't even glue down!  No wonder it's had issues !
    IPhone, with its "new" screen that they didn't even glue down! No wonder it's had issues !
    Ubreak we Fix
    Ubreak we Fix

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    Cracked Screens

    Cracked Screens

    4.8
    (528 reviews)
    31.2 mi
    $$

    Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

    Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

    Photos
    My new battery
    My new battery
    Nicholes Guillory Real estate agent and Louis Santos
    Nicholes Guillory Real estate agent and Louis Santos
    Text with owner

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    Text with owner
    iFixandRepair

    iFixandRepair

    4.4
    (21 reviews)
    4.6 mi

    he was fair and through . He figured out the problem and charge me a fair price! he is located in a…read moregood location to whereas one can shop and eat...

    I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

    Photos
    iFixandRepair
    iFixandRepair
    iFixandRepair

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    Cell Access - cellphoneaccessories - Updated August 2026

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