Good service good price Sean was very helpful and very respectful. I will for sure bring more stuff…read moreto him.

I put out a project for a phone screen replacement on Yelp and received a response from Smart…read moreRepair. The quote was comparable to other places so I decided to go here because it was closest. The total was exactly as quoted and the repair time was estimated to just 30-40 mins. Service was friendly. I would recommend to others and will return again if the need arises.

Great customer service!…read more I brought my Xbox Series X in to have it repaired. It was having overheating issues and needed thermal paste replaced, which seems to have solved the issues and it's running a lot smoother.

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

I went into Verizon today and had to wait a little bit to be helped. As I was waiting I watched as…read moreBrooklyn helped this lady that was extremely rude and condescending to her the whole entire time. Brooklyn never once lost her cool. She treated the this woman with respect she did not deserve at all!! Also as I waited Leo was helping an elderly couple and had so much patience with them. Never once got frustrated or impatient at all!! Then he multi tasked and helped me alongside of helping them! These are wonderful employees and hard workers with great attitudes are very hard to find anymore!! They should be recognized for their hard work and patience in a world that has none!! I will be back to this Verizon for all my future needs!

My husband, mom and I came to Verizon in November to see about upgrading a phone on our family…read moreplan. We had Leo as an associate and we all found him to be really helpful and knowledgeable. He offered ideas and solutions that seemed to give us the best deal and service for our needs. We ended up also switching our internet provider completely from Spectrum to Verizon, which we hadn't planned on. Instead of having to do a trade in, Leo suggested we add a 4th line on our plan, which wouldn't cost extra, and this would allow us a promotional offer that would save us money in the long run - great! We came back in January because our December bill was unexpectedly much higher than we anticipated (+$120 higher). Leo was our associate again, and we were so relieved that he resolved our issue completely. While the issue was frustrating, he seemed genuinely concerned for us & he was thorough in pursuing a solution to credit our account the $120. He assured us that what he had set us up with in November was correct, and that he would correct the errors to reflect that. He did just that, and we left feeling confident. He definitely understood our needs, he never felt gimmicky or salesy, and even though we came in with an issue, we were really happy with the way he resolved it. So, we really appreciate Leo & are happy to keep working with him!

Damn why only three stars I'm giving a five stars Eli helped me out fix my computer I was in and…read moreout within 30 minutes on a Saturday at 11 AM whatever I guess I got my problem fixed and I'm happy you know when you spend 1700 bucks on a computer and AppleCare I guess they treat you right Rock on Eli and the Apple Store Temecula! G

My husband and I are looking to drops some $$$$ on an Apple Watch. We were greeted quickly, (wow!…read moreImpressive) only to be pawned off to another salesman upon our very first step into the store. That may be the protocol or workflow, but geez!, the finesse of that protocol needs to be practiced so guest do feel immediately dumped. Once we were handed off to our salesperson, it was like he wanted nothing to do with my silver fox husband. There was no way we were buying anything there, the salesman ship flag Is not flying high on top of this store. We will go somewhere else.

This place is legit and you will get quality work done!…read more I had my iPhone 16 repaired here recently- both the charging port and a new battery put in and I've had no issues. In fact, I stopped back by to say hello and I will consistently use this business. The prices are fair and the work is quality. Feel free to ask questions. You may not be able to get a warranty, but they stand by their work and you know where to find them!

I recommended this business to a good friend of mine. They went to the establishment and they felt…read morethey were treated unfairly and the customer service was not good upon trying to sell cell phones to the company that was not appraised at the proper value. So therefore moving forward i will not recommend this company to friends or family members I will not be doing any business dealings with your company.

So nice and professional, Excellent service! Taken in my electronics a few times. Definitely…read morerecommend this business!

I went in to see if I could get help with a couple issues with my phone, no actual repairs to be…read moredone. He took a few minutes to take care of them and he did not charge me. I offered to pay him for his time, but he did not charge me. I'm very appreciative. Next time I need a repair, this is where I'm going - great customer service!

Albert was great! Welcomed us as soon as we walk through the door and helped us with our issue…read moreregarding billing. He was super helpful. Very pleasant doing business with him!

now I remember why I left the store last year when I went in to buy a new phone... they never have…read moreenough employees , or there's always an excuse someone's at lunch someone called in sick, .... and yes these things happen understandable... but when someone walks in and you say five minutes and a half an hour goes by and you know you're going to be another half hour , or more.... maybe let the customer know ...they may want to come back later or let them know that it's gonna be even longer here's another thing maybe get a couple of chairs and so people can see it while you're waiting forever also I heard this is not a legitimate AT&T store so twice now I have left the store and gone across town to the other AT&T which has always given me good service

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

I needed a new battery for my iPhone so I called cracked screens and Louie answered promptly and…read moretold me to come in and he would get me taken care of with a new battery. I went in the next morning and Wali the technician took my phone and in30 minutes. I had a new battery. My phone works great thank you very much for your excellent service and the price was very good I recommend that cracked screens

I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

Cracked my phone screen at the worst possible time yesterday (7:30pm after most phone repair shops…read morewere closed). My whole screen was black with green and red pixels, not only that but my phone started going crazy and butt dialing my contacts The employee with the long hair literally saved the day, he fixed the screen in under 15 minutes and still took me right before closing, and for that I am so grateful! The only reason I am giving 4 stars instead of 5 is because the screen they use at this shop is the AQ7 instead of the X07 which is what I usually get at other shops and is a bit higher quality. (that is not the employee's fault, but the company) Anyway, when I got home, I noticed the colors on my screen were muted and the touch screen wasn't working properly. Went to another shop today to get the X07 screen and good as new; bright colors and touch is normal again.