Bad service and without any one to explain the plan…read more Never to come again The can't provide a plan to use aboard

I had a wonderful experience at my local Verizon store. I came because my phone stopped working and…read morethey helped me right away. The service was awesome. Will definitely be back soon.

Kevin the rep at this location is awesome. He helped me fix my son's I-Watch connection issue for…read moretwo occasions and have never try to cross-sell me anything. It was straightly volunteer to help. He is patience and willing to help regardless I am buying any of their products or not. High praise on his dedication to work and helping customers. Will definitely earned my trust to buy any service or products from him.

very horrible customer service. I dealt with Lucy and she claimed she didnt speak English then I…read moretalked to Coco and she had an unprofessional attitude with me. I ordered my phone online and the order said to pick up the phone within a couple hours at this location. Coco claimed she never got any orders even tho I showed her the order and address. I paid $141 and she kept arguing with me that she didnt get any orders. I haven't had this bad customer service since Verizon. AT&T is disappointing me.

Great prices, which make for better margins! They do local deliveries which come in handy if you…read moreneed product same day. Customer service is great, no complaints about this awesome company. Keep it up guys!

Recently retired from USPS after 31 years of got mail? Anyway, just got started with a home biz…read morereselling wireless accessories online. This place is amazing, like a super warehouse club where a dedicated, friendly person to tailor your needs, even share industry knowledge to help with my start up. I am already an expert and making good money after just a couple of months. This place has been my daily routine, just love it! Running my own business, finally, after I retire, who knew?!!! For me, it is the ultimate American Dream. Thanks, Dream Wireless!!!

I had been dealing with storage issues on my phone for months and finally decided to come into…read moreT-Mobile to get it handled. Tristan helped me out and made the whole process super smooth. He took the time to explain all the benefits of the new iPhone 17 Pro (I use my phone a lot for work), answered all my questions clearly, and made sure I understood everything before moving forward. He also got me in and out quickly, which I really appreciated. Very thankful for Tristan's help, great customer service all around. I definitely recommend this location for your phone needs. Ask for Tristan!

I purchased my new IPhone 17 today. I want to thank Mobile Expert Ray Ramirez. I couldn't order the…read morephone via online. So, I decided to personally walk into the walnut store. Ray made it so easy to complete my order. He explained the process and the phone. Also, recommended several other items. He definitely knows what he is talking about. I was frustrated with the online situation. Once I came out of the store, I was a satisfied customer! Great job Ray!

This business has been in Diamond Bar for quite a while. They sell cell phones and phone…read moreaccessories. You can also pay for your phone bill. They also speak Chinese. Open Tue-Sat 11am-8pm; Sun 11am-6pm

I recently graduated, and since several friends on our family plan moved back home, I started…read morelooking into switching carriers. I had seen a few posts mentioning the promotions at this Verizon location, so I stopped by to ask about the available options. The staff took the time to explain the different plans and phone promotions clearly. They compared the pricing based on the number of lines and also went over the upgrade options for iPhones and Samsung devices. What I appreciated most was that they listened to what I actually needed instead of immediately pushing the most expensive plan. The entire process was much easier and faster than I expected. Everyone was patient, knowledgeable, and transparent about the pricing and requirements. Definitely a helpful location to visit if you are considering switching carriers or setting up a family plan.

I had a very smooth experience switching our family phone lines at this Verizon store. The staff…read moretook time to answer all my questions, explain the promotion, and help us set up four new phones. They were friendly, efficient, and never made us feel rushed. The store also had a wide selection of phones and accessories. Everything was activated and ready to use the same day. Great customer service and a much easier process than I expected.

Jerry is my go-to guy for phone repair. He has salvaged my salt water damaged phone in the past…read moreincluding my coveted pictures and contacts. I just had my screen replaced in about an hour. He is fast, efficient and fair. If he doesn't have parts is stock he will get them in a jiffy.... Thanks Jerry. Deon

Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

Received outstanding service from rep Yatziri. She was attentive and understanding of my needs. You…read moredon't see this type of service anymore anywhere. She truly went out of her way that I got my issue resolved. If you are looking for new service please come see her at this location. Thank you Yatziri for your outstanding service!!

Amazing service as well as knowledgable crew there... Switched over from my Verizon account and…read morethe staff there were both friendly and helpful. They told us what would work well with our needs and didnt try to oversell us on anything we didnt need. Ask for Gabriel... he is amazing!