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Cell Doc

2.5 (2 reviews)
Closed • 10:00 am - 9:30 pm

Services - Cell Doc

Device support or repair

Mobile phone body repair

Mobile phone support

2 More Services

Tablet body repair

Tablet support

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Street Talk

Street Talk

1.9
(22 reviews)

Had a crazy experience at this kiosk! Owners wife was just terrible! Terrible customer service & I…read morebelieve it's because she didn't want to give me the warranty I was probably owed! All I did is ask her what I had and she accused me of being nasty which I wasn't & I even said I apologized if I came off that way but I wasn't! She went off on I'm not helping you! This was a total scam! I obviously was a repeat customer because she looked me up in her system & found me! Buyer Beware!

DO NOT TRUST STREET TALK IN SMITHHAVEN MALL -- Worst Customer Service Experience EVER…read more I had an absolutely appalling experience at Street Talk in Smithhaven Mall. I paid $100 to have my daughter's phone screen replaced, and within just six months, the screen began peeling off at the top. When I returned to the store, they claimed they couldn't locate any record of my purchase conveniently forgetting the service they charged me for. Instead of honoring their repair, they demanded another $70 just to glue the screen down. They said a replacement would be free if the issue recurred within 6 months. Spoiler alert: that was a lie. Two months later, the same issue returned. This time, they did find my record yet refused to stand behind their work and demanded another $100 to replace the screen. Seth, the owner and manager of all Street Talk booths in the mall, flatly refused to help. When I attempted to advocate for myself, he became condescending and dismissive, even insinuating that I "didn't understand English" a deeply disrespectful and racially charged remark, made in front of my child. Security had to intervene (thank you Chris and Joe), and I was told to call mall management, Street Talk USA corporate, and even file a police report. That alone speaks volumes. I returned one last time seeking resolution, and Seth literally told me to go away. I later visited Zaag, another store in the mall, where they immediately diagnosed the issue Street Talk had used excessive glue, causing the screen to lift. Zaag cleaned the mess and replaced the screen without hassle. Professional. Transparent. The total opposite of Street Talk. Seth printed a receipt with fine print about "physical damage" voiding the warranty, yet there was no physical damage whatsoever. Their own system noted I had a 6-month warranty, and this was within two months of the last repair. Street Talk's actions weren't just dishonest they were abusive. Avoid Street Talk at all costs. Between their bait-and-switch pricing, false warranties, rude and prejudiced behavior, and refusal to make things right, this was the most disturbing customer service experience I've ever had. I will never go there again and I strongly urge others not to support a business that operates with such blatant disregard for decency and integrity.

uBreakiFix by Asurion

uBreakiFix by Asurion

3.4
(16 reviews)

I cracked the screen of my older model Samsung tablet....pieces had fallen away. I was concerned…read moreit would be too old to repair.The part needed to be ordered. Even though I missed my original scheduled appointment, once the part they fixed it same day, leaving both text and voice messages. The service was fast and efficient.

My iPhone 13 had a battery life of 83% so I decided to get the battery changed out. I chose you…read morebreak I fix only because I thought that the battery replacement would be cheaper than Apple store. Turned out not to be true, but since I was already there I turned over my device. When I get my 13 back it was malfunctioning in multiple ways and somehow those ways kept getting worse to where it felt like the phone was shitting out on me. I called up the store and explain the issues and was met was surprise. The person said I've never heard of that happening before due to a battery change. they suggested that I bring it in, but since they were the ones who broke it and didn't seem to know what was going on I decided against that. I decided just to get a new iPhone and trade in the 13. The trade-in value on our 13 mini iPhone the time of this writing is $150, however Apple wouldn't give me the $150 because they said that the screen had been replaced. I didn't ask for the screen to be replaced, but a non-OEM screen on my phone may have helped explain some of its crappy behaviors. So it cost me $150 for the new battery, and I'm out $150 for the trade-in For that reason, I'll never use you break I buy again. I thought to take my Xbox is in there to get them clean, however now I'm afraid they'll steal my parts or screw up my device. Amateurs.

Odyssey Phone Repair

Odyssey Phone Repair

3.8
(59 reviews)

I had the best new customer experience and service with Odyssey Phone Repair! Being in quarrantine…read morereally made me think "Wow after all these long days and nights of scrolling through social media on my phone, it would be nice to actually see the content!" So I decided to look for a phone repair company in a nearby town and I trusted this business from the start! I simply messaged them on Instagram, got quick service replies, and same day pickup and dropoff! YES! I didnt have to leave my warm couch! The customer service was more than I could have expected and really helped me out in this tough time! They have good deals and amazing device transformations! My iPhone 8 Plus looks as good as new! Both the front AND back glass were shattered all over and now I have a seriously epic looking new phone! Perfect fit and you couldnt tell the glass was even replaced! Im so happy with this and I will deffinetley be back if I find myself beinf clutzy with my glass devices again!!

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

Cell Doc - mobilephonerepair - Updated June 2026

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