Colton was amazing. Phone was stuck on boot loop. I brought it in thinking it was a battery issue…read more He could've replaced my battery and charged me. Instead he gave me so much free information on how my phone could get fixed. Very patient and extremely kind. Highly recommended

I would give this review a 0 rating if it would let me. My husband and I bought a warrantied auto…read morebattery that we had issues from the first. It kept going dead and we would bring it back and they wouldn't warranty it for us and honestly don't really trust their batteries anyway. Our mechanic told us the battery was no good, and Batteries Plus keeps saying it is good that it needs a full charge that takes 2 days. This store in Redding sells defective items and won't honor the warrenty. Out of total frustration, we went elsewhere and got a new auto battery for our car. We will never shop at their store ever again and we will make sure none of our friends or family members shop there either. The WORST customer service ever. They do not value the customer.

These guys are all SO great and super helpful! I come here all the time with random questions about…read moremy battery corroding or inverters or just anything and they're always happy to help and way friendly. Won't go anywhere else!

Got the battery online, got in, got out. Only issue I had was the people who were ahead of us…read moreweren't masked.

Marcos was very courteous and professional when I pulled in to have my car battery replaced. He…read moretested the battery and alternator before any work, provided a written quote and, upon my approval, installed a new battery for our Lexus and had us back on the road in 20 minutes from start to finish. I highly recommend Battery Systems for their selection and service. They have a clean shop and are conveniently located with lots of parking. When I need another new battery, I'm heading over to Battery Systems.

Jeff and the guys at Battery Systems of Chico do incredibly efficient work at superior pricing. I…read morewas helped immediately upon arriving. They were honest and provided a test for my battery and alternator free of charge before doing any work. I am so grateful for their service, as I was able to avoid paying $50 at the three auto shops I was quoted by just for having a diagnostic done! To top it off, they're genuine, kind hearted people. I'm a broke college student so that says it all.. WHAT A BLESSING.

Twice I've come to this location with a check engine light on in the last 4 months or so. Both…read moretimes I got Jason who was super kind and helpful and didn't make me feel stupid like most auto shops do. He made sure that I had everything I needed to feel safe. Thank you very much!

I went into the O`Reilly's on Mangrove this evening. A very nice young man named Alex helped me…read morewith purchase. I asked if he could put the windshield wipers on for me, (I am a senior citizen and that kind of thing is hard for me to do). He told me he would be happy to help me with the windshield wipers. He was very personable. He had the wipers on in no time at all. I also said that my brake fluid might be low. He gladly checked it. He was very professional and worked efficiently. I was thankful for his help. His customer service was stellar.

Always able to find what I need for my classic 1990 Miata Staff is knowledgeable and prices are…read moreReasonable.

Jake Rocks!! I tried to install my Amazon bought cheapo headlight bulb and couldn't get them in. I…read moreread that O'reilly installs store bought bulbs so I returned my Amazon. I went to the store bought two bulbs and Jake installed them in five minutes. Jake was friendly, took care of various customers and tasks. O'Reilly rocks!!

Michael provided excellent service. Arrived fast, very helpful, and went above and beyond to make…read moresure everything went smoothly.

Absolutely best experience I've ever had with a tow service…read more Roger was so professional and kind. It was a rough day. Thank you so much!

The engine needed to be replaced on my 99 Ford F250 Super Duty. I contacted Nicole, the Manager at…read moreO'Reilly store in Paradise, California. She was extremely Professional and Knowledgeable about the process of how to order the correct engine for my truck. She and her crew helped me throughout the install process in obtaining all the miscellaneous parts that were needed and wanted to complete the project. Nicole and the Pleasant and Professional staff assisted me in completing and filing all the warranty paperwork on the new Create engine. When there was a bump in the process, Nicole and her staff immediately addressed all my concerns headon with me feeling heard and respected, not the common blame game I have found with other vendors. The project was completed and all is running well. Thanks Nicole and give your excellent staff a pat on the back since a raise may not be and option!

I'd like to commend your employee, Zach. I think he is the assistant manager…read more I am forever a customer due to the superior customer service that I received from Zach

Visited October 27th...see receipt. I have always had a…read moregreat experience at all locations! This one in Oroville is also exceptional! The key is to get there early as they get very busy! Today I had the pleasure of ROBERT helping me with some issues on my car. He was so patient and guided me with deals including windshield wipers and other things I researched. When you are friendly and treat employees with respect you will get the same ( in my personal experience). The store in Grass Valley is also awesome! They both provide great customer service! Thank you again Robert For your excellent service today! He helped me out before I hit the road. 5 stars!( ps. Thanks Rachel too!)

Bought several items. One of which was a set of wipers which they installed. Happy with them.read more

My battery died and I have 0 help the manager and his employees were on it. Jumped my car and…read morereplaced my battery all in about 20 minutes. These guys are life savers!!!

my husband and i where on our way from fairfield Californian to Dunsmuir to visit my grandparents…read more when our alternator decided to give out! i called to see if they had the part we needed and they did but we where on the side of the highway. I asked if they would wait for one of us to walk there but MARSHAL!!! that amazing guy! offered to drive out to us with the part! it might have not been policy but this amazing man has a heart of gold! please please please take your business to this place. AND AGAIN THANK YOU MARSHAL

Oh man these guys are so awesome, we were driving through Corning from Idaho to Sacramento when a…read moreradiator hose broke on our Yukon. They got us the part and helped us get back on the road. Seriously, this could have been terrible as it was a Saturday night and we would have been stranded until Monday. I'm so grateful for Miguel and Larry. Thanks guys

Let me be a little nice. All my parts was available, oil…read morefilter, spark plugs, and ect.. . Thats not the problem. The problem was when i had to get my spark plugs. There I was standing and waiting while 3 female staff workers were chatting away. Ignoring me. I stood there patiently waiting till, someone would at least ask me if I needed help. SOMETHING. So one of the guys that was with a customer at the cash register, says to them "you have a customer" One of the females looks at me and shrugs her shoulders. I am about to ask for the manager when the guy was done ringing his customer, comes to me and ask me if he could help me. I got what I needed and left.