This place is awesome ! I've taken my iPhone XR there twice and she took the phone, said "20 minutes" I came back and it was done. Everything worked, $119 No waiting around a cell phone store, taking a number, then getting screwed on the price. This is the only place I'll take my busted phones from now on! read more

He told me that his company manufactures the cases.... so you can't get them anywhere else... I found the same ones for 5 bucks less at a kiosk at the mall.... I totally got jipped... read more

Tyler is the Man! (quite literally lol) He's running a one-man show so its best to catch him when no one else is in the store other wise it could possibly be a while before he can get to you. But you can clearly tell he's working hard and fast and he truly cares. I've brought my phone in twice for a cracked screen. I called around different stores to get quotes and ask a couple simple questions and even just talking on the phone to some of these stores they act like they are doing me a favor. When I called Cell Fone I could tell Tyler had great costumer service and he seemed very honest and upfront. I extremely appreciate that. Also the rates/prices here are VERY competitive. The last time I brought my Samsung Galaxy SIII in to fix the screen it was $79 out the door (I used the yelp discount). On top of that he gives you a pretty accurate quote time on how long your item will take to be fixed. I could bring my business elsewhere, somewhere closer to home or work but because he seems to have good character, great prices, and good work ethics so I will be a repeat costumer and recommend my friends over his way! read more

Tyler is a nice dude but I'm giving 1 star solely because I don't think I deserve to pay $1 for the type of coverage t-mobile is providing for me. I never have over 2 bars anywhere anytime. I advise anyone to never get such an inadequate phone service from here. You think you'd be saving money from your old expensive plan but I would kill to reverse that decision. I was in Santa Cruz for 2 years and I cannot even count the number of times I missed calls for interviews. They claim there is coverage there but it is a damn lie. I am currently living in milpitas and I do not get phone calls still. I have one bar constantly. Can you imagine how sad it is to not have anyone contact you in your very own home for over 3 years while paying +$100? Interviewers are still complaining that they call me repeatedly and I do not receive them. I don't even think I'll pay $1 monthly service for this kind of service once I get off of my family plan since my mom is the account holder. Good ol' Verizon wireless I'm coming for you asap. Someone will reply to my review saying that they can modify and see what they can do about this situation, but honestly there is nothing to be done. Shitty service is shitty service. It's no wonder Verizon costs more and you actually get the coverage you deserve. I cannot wait to switch back from t-mobile back to Verizon, more like NO-mobile EDIT: I know my review may hold no real value. I know that I do have the option to cancel any time because of the no contract privilege. I probably won't even cancel for some time since I'm not even paying for the line myself, and after years of disappointment, this is a strong motivating factor to find the best alternative service and to let others be aware of my rather personal experience. I have talked to friends extensively about the different costs of their phone service with respect to the amount of satisfaction they received. Although T-Mobile is significantly cheaper than others, most of the feedback I got is consistent with my review. As for the helpful links, I've done my homework on google as well and sadly I see no improvements, they're "free service boosters" for a reason. In essence, I am merely just providing evidence of bad service CONSTANTLY. Yes, maybe I'm unlucky to be in the areas where coverage is horrible, but I do not exaggerate my word choices here. Endless text messages of "I called but no one picked up"and I never see notifications or my phone ringing, and endless awkward "hello? hello hello? hello" *hang up* read more

Cell Fone - 1 bar, 24/7, 365 days. $100+ monthly fee. You decide - Mobile Phones Near Me - Cupertino, California

I have had nothing but the best service from this shop. Not only has he helped me and my family with every cell phone purchase but Tyler has gone out of his way to repair phones and even has given us a loaner phone when we needed one. Highly reccomend them read more

I had a battery replaced in an iPhone6S - no problems. I had a lightning port replaced in an iPhone6 - that was perfect. Quick, understands what he's doing. Dedicated to satisfied customers. read more

Before you buy anything here, you should compare prices with other merchants first. This place tried to sell us a shoddy knockoff cell phone case for $25. We found the real McCoy on Amazon for $16. read more

Tyler is the ONLY person I trust with putting screen protectors on my electronic devices! :) I love it here. Customer service is superb, as well. read more

are you serious that this place has a 4star ranking? I bought a 2011 Samsung phone here last year, and this phone even wasn't a smart phone and he charged me 200dollars. It takes two weeks to get this phone. I found that this phone was from HongKong. I doubt that this phone is not fake. Because I found the phone is re-organized. And this phone lost power very soon. If you dont want to waste your money, don't go there.I would rather buy on Amazon. read more

I love how every review mentions Tyler - but for good reason - the guy is awesome :) Super attentive and responsive; I sent him a message through Yelp and got a reply within 2 hours. He had the part I needed (my screen was basically shattered) and he did it for me same day. I dropped it off at lunchtime and it was ready by 5 pm. The price was a bit steep ($200 for a Samsung S5 screen replacement) but he was fast and friendly and he did a great job - can't tell my phone was ever damaged!! read more

My phone was working well when I went to his store to replace the LCD screen. However he never told me "I have take a risk that my phone will not work anymore after he attempts to replace the screen". He just said the risk is that he may not change the phone screen and the phone will be just the same as before. If he had told me that my phone wouldn't work AT ALL after his repair, I would never have asked for him to change my phone screen! He should not have used my phone to test his LCD screen many times. If my phone was not compatible with his LCD screen first time, then he should have stopped testing with my iPhone and his LCD screen the second time. But he didn't stop testing my phone until my phone was dead. I believe this was as a result of his testing my phone with several LCD screens and seberal failed attemots to repair it. In the process, he must have lost some part from the original LCD screen. 小心这家店铺的工作人员换屏换不专业还会把你手机换坏！Bad luck! I had a horrible experience when I went to his shop to replace my iPhone 6 plush screen. I paid $15 to him just for install free . In the beginning he changed the new screen which I bought for myself from Amazon. The repair initially worked, but the phone was still a little hot.He said that I would have to change the to the one he sells, because it would be compatible. Paying him $75 USD for the original repair, I then agreeed to let him replace the screen with his "compatible" product (which was the same as the one I purchased from Amazon). After he tried a couple of times to replace the screen, the phone continued to be excessively hot. After that my phone wasn't working at all anymore. Finally, he damaged my cell phone and I could not use it anymore. He refused to refund my money. He said is my phone problem not his problem! He is a profiteer and scam! After a few days I went to the Apple store to fix it. I have to spend $300 USD to fix it at the iPhone store. The Apple store repairman said that the other repair shop didn't install some a small part of the phone and that damged the motherboard by installed repeatedly. read more

As many of the other reviews have stated already, Tyler is AWESOME! He was very friendly and polite to me, as well as the gentleman he was helping in front of me. With a good recommendation from my friend, I came in here with my own screen protector and he installed it for me under ONE minute. Not only was he fast, but his work resulted in absolute perfection - there was not a single air bubble between my phone and the screen protector at all. I couldn't be more amazed. I will definitely be coming here for future screen protector installations and any other cellphone related questions. Thanks Tyler for a great first-time experience here at Cell Fone! :) read more

Tyler runs his own one man show and is doing a great job at it. He's completely honest and doesn't use any sly tricks or techniques to gain your business. He values customer service and relationships over business as one time he advised our family to sign up for a plan to get a phone at AT&T because it would be a better deal for us, even though he could have made some $ off of us. He speaks Mandarin really well and will help you get the best deals. read more

i agree with everything Lijue said. the owner of this store is super knowledgeable and is very patient and comprehensive. he can unlock phones, and explained all of the many options for my boyfriend who was looking for a phone he could use when he's in other countries. there have been a few times my boyfriend has had questions on how to use certain functions on his phone or on the add-on accessories, and ty helped him out really quickly. ty is one of those people that develops a personal relationship with his customers, he even got my bf connected with a travel agent for his trip to china. read more

The guy Tyler seemed very cool at first but he later used my credit information to charge me without my authorization! He didn't even call to let me know I was goin to be charged until after he charged my account! All I went in for was a credit check to get an iPhone and he told me it would take a few days and that I wouldn't be charged for anything. Then he went and charged my account without getting my authorization first!!! I am sure he is a nice guy but this was terrible service and now the bank had to freeze my account while I go thru a fraud charge with this place!!! I cannot reccomend this to anyone unless he changes his business practices. read more

My son and I went to see Tyler he's great price was right both of our cells were fixed on the spot. Yes I called and made an appointment. We highly recommend Cell Fone read more

Tyler is amazing. Honest fast reasonably priced and full of great advice. I bought 2 iphone cases and a screen protector from him. He installed for me. Awesome shop so glad he is around! read more

Amazing guy and amazing service. Always ready to help. I warmly recommend you to take your phone here for repair. It was only 20min and my iPhone 6 had a new screen. read more

I want to give zero star, but i can't!! This business owner is dishonest!! I will never do business with him again!! Everything out of his mouth is a lie!!! I pay 30 dollars more for my cell phone from him than the regular merchant!! really mad , and i feel like, i got rip off! read more

We knew Tyler through friends of ours. We loved Tyler's service! He's very knowledgeable about cell phones as a lot of people mentioned. He always let us know when there is difficulty to solve our problems, but most of the time, he provides great solutions for us to meet our needs. So far, we have great experiences doing business with him. We've recommended Tyler's services to some of our friends. Everyone loves his service! read more

Great place to get your iPhone fixed. Great service at a fair price and they stand behind their work.

I went in today to get a little information on mobile plans. Tyler was incredibly informative, made sure to answer all of my questions and lay out all of my options. I have been in a lot of places before and It was really refreshing to receive this quality of customer service. If I ever need a new plan or a repair on my phone I will certainly be back! Plus they take Fivestars now so I get rewarded for shopping there which is awesome. read more

Tyler the owner helped me resurrect an ancient iphone 3gs with a new battery. It was on a short notice and urgent because I had previously been left in the lurch by an Amazon reseller and I am leaving on travel soon. He was patient and honest with me. While waiting my turn I noticed Tyler being equally helpful to several other customers. He also speaks Mandarin and Cantonese. Thanks to Tyler my iphone 3gs came back from the dead. Miracle worker! read more

This business is the best! Tyler is very knowledgeable about a wide variety of plans and devices, and is extremely helpful. He helped save us a lot of money each month! read more

Always outstanding service and great "can-do" attitude. The owner has done everything possible to help me diagnose problems, identified opportunities to save money with new carrier plans, replaced faulty accessories, and even thrown in free-bies when buying a new phone. It's great having a one stop solution for questions about any brand of device or carrier plan. read more

Small shop, great customer service, not pushy and very knowledgeable. I went in to get a new battery for an old cell phone, they were quick to help me and didn't even try to sell me a new phone. When I pointed out how great that was compared to other places like RadioShack, they said they take pride in serving their customers and want to make sure they only sell them what they need. They even charged the battery for me so I could use it right away. read more

Ty is very knowledgeable and super patient. He explained everything over and over until I understood it perfectly. I asked many questions about different scenarios and he answered one by one. He's very friendly and it was a pleasure getting a cell phone from him. I was able to get the latest style phone which wasn't even available in the US market. I like how my phone is unique and nobody else has it. As a plus, my phone is also unlocked, so I was able to use it in Taiwan and China. Ty explained the contract clearly to me as well: when I can change monthly plan and when/how I can get out of it etc. His attitude is very positive, I feel like he really tried to help me finding the perfect phone for me, instead of being pushy and just make a sale then push me out of the door. I will definitely get my next phone from him again. read more

I accidentally wrote my review in the tips section. To sum it the owner is an honest, helpful and humble guy! He helped and offered advice with an emergency situation I had. I definitely trust him and well be back again. read more

Tyler knows a LOT about the different cellphone plans by all the different carriers. Much better than going to a carrier store, which gives incomplete and biased information. He has all the brochures for info, and can give you a price comparison for all the different plans. I broke my HTC Amaze screen, and after calling a few cellphone repair stores, Tyler was by far the most knowledgable and helpful in giving me a cheap price estimate (~$30-$50 cheaper than what other stores offered) for replacing the screen and did so. Only reason I gave 4 stars, is after fixing the phone the speaker had a problem, so I was scared it was broken in the screen replacement process. Brought it in the next day, and it got fixed up and works perfectly now. Just a small worry/hassle to wish he could have fixed it right the first time. read more

if there would be 6 star, this shop would earn it. Great in fixing phones: I brought here 3 different broken one, including an absurdly hard to fix S5 Active, and he made it. Straightforward, honest and willing to go to the next 100 miles to make cutomers happy. Tyler, the owner, knows his job and knows every single perk in the jungle of contracts, processes and shortcuts. All with a smile and stellar attitude. This place is simply GREAT. it would be foolish to go anywhere else for your cell phones. I mean it! read more

I went in a few days back to get my Samsung Galaxy S3's cracked screen replaced. Tyler did a pretty good job of it within 2 hours... There are a few tiny crumbs under the glass, although I don't really mind them given that the glass was pretty badly shattered from three different edges with a lot of shards(They were just hanging in there thanks to the screen protector.) Overall, I am pretty happy with the service.. :) read more

Great service, quick turn around. They even offered a loaner while I waited for the repair. Also much cheaper than I expected; $80 for a screen repair. read more

I had a terrible experience when I went to his shop to replace my iPhone. He damaged my phone

I took the car in to have a timing belt - no not to the cell phone store! Sheesh! Then, I had to buy tires the next day, and on the way there there was a puddle of power steering fluid in the garage. After the tires I had to get a new power steering pump back at the original garage. The old Motorola Droid phone became insane and stopped talking to itself and anybody else too the next day! I went to Cell Fone and they showed me exactly the phone I wanted and were a Page Plus Cellular dealer too for my $29/mo talk and data plan on Verizion. It would take three days to get the phone from Verizion though. That night at dinner with a friend the car died and a transmission warning message came on! It ran, poorly, and I used my friend's phone to call a tow truck. Driving home without a cell phone was not a bright idea, luck was not anticipated at this time! Back to the F-ing garage. I rode my bike over to talk to them the next day, no phone remember, and on the way home a spoke broke! (I knew that this was the last problem, really, I did...) The car was only a bad ignition coil on #2 cylinder! Yay! I got the car back. The phone came in to Cell Fone on a Saturday, but I could not call Page Plus to activate it with my old number from the crazy phone. The owner of Cell Fone called Page Plus for me using his dealer ID, at no charge, and the phone was activated in 5 minutes with no issues. The phone is great and Performance Bicycling shop in San Jose will fix the spoke on warranty for me - they are great too. So, if you need a cell phone and a non-nonsense store with great selection and service for any phone plan go to Cell Fone in Cupertino. It was a pleasure to deal with them and I would send anybody there to get a phone or sign up for a reseller plan like Page Plus - they are also a dealer for T-Mobile and other plans too. read more

After more than a week of usage. Changing rating to 4*. The replaced screen works like a new one. read more

Best cell phone service in South bay. Very helpful finding the plan we need. Provides very personal service compared to larger cell phone outlets. Recommend any time. read more

Ty, the hands on owner of the store is absolutely the best. He is NEVER PUSHY, NO PRESSURE and works with what you want and what you can afford. He is the ONLY person I go to for any questions about cell phones, plans, whether to change a plan, transfering numbers to new phones, lost chargers, lost phones. He is one of those RARE FULL SERVICE businesses. I have been going to Ty for the last couple years for all my cell phone questions, changing carriers, extra services he offers. He is ALWAYS respectful, polite, acknowledges you even if he is busy with someone else, and still does not make you wait because he is able to help you while the other customer is deciding. GO HERE for all cell phone needs, or even just to check out the latest. It is worth the trip...parking not so good during lunch time, but still worth a little bit of a walk if you can't park in front. I don't even bother to try to decifer all the different offers online anymore, why would I when Ty already has and can direct you for the best plan/phone/carrier to suit YOUR needs, not the online marketer's. I really cannot say enough positive things about him. He is a very rare valuable resource. You will be so glad you made the effort to meet him. (PS, this review was not solicited by him, he doesn't even know I am writing this, but I had to look up his address to give to a friend that wants to go to his store upon my recomendation, and thought HEY - HE SERVES A GOOD REVIEW! TY IF YOU ARE READING THIS...SURPRISE! YOU DESERVE IT AND THANK YOU FOR TAKING SUCH GOOD CARE OF MY FAMILY CELL PHONE NEEDS!) read more

Either the five star reviewers are ignorant, naive, or employees. I went there twice and all I can say is BEWARE of this shop!! This Taylor dude is a seasoned talker. After the trick he's done to me, I've learned that he plays polite, professional, but will do very dishonest things behind your back to sign people up with these Too-Good-To-Be-True deals. What creeps me out more is some random lady off the street told me a similar story about this very same store. I got trapped when this Taylor the salesperson convinced me of giving me discounts on a phone, followed by rebates from the phone company, and also monthly discounts on my bill. Stupid me, I signed up. After a few months the monthly discounts on my bill stopped and recurring charges all increased. When I questioned the shop, he simply said he couldn't do anything about it. Now I'm locked in a contract that I DID NOT sign up for. After more research, it turned out that he signed me up as an employee of some company that entitled me for monthly employee discounts. Behind my back!! My monthly discount stopped because the phone company found out I was not an employee of whatever company Taylor claimed I was with. What I've learned out of all this was if a deal sounds too good, there must be a catch. What's really scary is probably a lot of people have been scammed by this store because one lady was telling me a similar story about this same store! Yikes! We even exchanged numbers in case we hear more of this craziness. Anyway, don't let his customer service act fool you. read more

Great suggestions on what sim card to purchase. Excellent deals that are not available online.

Before I left to spend Christmas in my home country Fiji I called up and asked Ty if he could unlock my Galaxy note 4. He said sure bring it over and I will not keep the phone, you can take it back. He checked my IME # and gave me back my phone and said it will take 2- 3 business days and will call me before sending me the code. That was a Saturday and I have to leave the country the next wednesday. On Tuesday afternoon Ty called and texted me the code. When I arrived in Fiji I bought a Sim card from Vodafone and installed it, straight away it said enter unlock pin. I entered the numbers and in a few seconds my phone was unlocked and hooked up to the local service provider. Best service ever, would recommend to anyone who travels overseas and wants to unlock his or her phone. read more