I got a new company phone (Galaxy S4) and spent about a week setting it up the way I wanted. I was very happy with the new phone until my hand slipped while picking it up from a tile counter. It fell just a few inches, but the side of the screen was cracked. Although I could have just turned it into the company and got another one, I did not want to spend time setting up the new phone so I searched for a nearby place that could do a repair. Unfortunately I could not find a nearby place, so it was a choice between The Cell Spot and another place that was located in the San Fernando Valley. I called to inquire about the repair and I was told it would take about two hours. I arrived when they opened and dropped off the phone for repair. I returned two hours later and Ali had the phone ready. He explained that the UV glue for the new glass would seep out around the edges for a few days, and that I could just wipe it off and everything would be fine. (I was offered, and accepted a 10% discount if I agreed to leave a Yelp review.) After a few days the glue stopped seeping, but then a strange "fog" began to cloud the upper part of the screen. (Note that everything else about the phone was fine at this point.) After a few weeks, I made another 80 mile round trip to The Cell Spot to have the new problem fixed. This time I dealt with Andrew. (Both Ali and Andrew were courteous and helpful, but I think Andrew may be a little better at dealing with customers.) After a few hours, I picked up the phone and the fog was gone. There was little or no glue seepage this time too! I thought that would be the end of the story, but then over the next few days I noticed that the digitizer became erratic. Apps would launch by themselves, the phone would switch screens on its' own, I couldn't answer calls, etc. Nothing I did would make any difference (I tried changing the setting to reduce the digitizer sensitivity. It made no difference.) The display and digitizer had worked perfectly after the first (foggy) repair, but the new problem continued to manifest itself over several days. (Mostly in the morning.) I brought the phone back again and explained the problem. (After making my third 80 mile round trip.) After haggling for a while about whether or not anything was wrong (I could not reproduce the problem while in the store), Andrew offered to replace the display, digitizer, and glass. Unfortunately he quoted a price of over $200 (on top of the $100 I had already paid). After further negotiation, he agreed to only charge me an additional $100 for the repair. I agreed, and then Andrew explained that he didn't have a display for a black phone, but only had a white one. I told him that I wouldn't mind a two-tone phone and he went ahead with the repair. Upon returning to get my phone, I was pleased to discover that everything was working, and it has been working great for the past few months. My experience with this repair has led me to believe that simply replacing the cracked glass on a Galaxy S4 can be problematic. My advice to others is to go ahead and replace the whole display assembly. It will cost a little over twice as much, but you will be more satisfied with the outcome. The non-OEM glass, even at its best, was not as good as the factory glass. The lights behind the two touch/buttons on either side of the "home" button were dim and distorted on the non-OEM glass. The factory glass also has a better "feel" when running your finger over it. In the end, I was most unhappy to drive back-and-forth three times (240 miles total) for this repair, and I was unhappy about paying a little over twice what I expected. I was happy with the customer service (politeness, having things done when promised, and the Yelp discount), and the quality of the final repair. read more

I was quoted $100.00 and that's exactly what I paid. They were super friendly, quick, efficient & they offer a warranty on their repair! Great job guys, I think Ali was his name who helped me and he was great! If you need your screen fixed quickly and not too costly this is the spot. read more

I am "The Hairdresser" lol and unfortunately I depend on my cell greatly! My husband & I got a Groupon to fix my screen &...Wow! It's been worth every penny! Even after breaking my screen again and then having issues with that screen. They never hassled me, they always got my phone fixed right away with a huge helpful smile. I can really depend on them and hope they become a larger company everyone can depend on. They could've tricked me into having to buy a new screen & they didn't, instead they have me a new screen because that one was a defect : ) thanks for that! I love u guys!!! read more

Quick service with six month guarantee on the new iPhone battery and replacement ($30 for 4S, $50 for 6S). Complementary cookies, candy, bottled water and a funny video while you wait. read more

I have had my iPhone 4s for years and am ready for a new phone but dropped this on my kitchen floor this past weekend and had the back glass cracked for the first time. I found this place on yelp and went during lunch today. They quoted me $30 but you get $5 off if you write a review and you get free screen protectors that they put on for free when you check in. I got my iPhone back within 10 minutes and looks just as new. I'm a happy customer :) read more

Visiting from out of town when my cell phone died on me, it stressed me out. Big time. Of course. CellSpot was amazing. They were quick and affordable (2 hours, $75, replaced charge port). Friendly and professional. And everything is working great. Highly recommend. read more

Dropped my Samsung Galaxy S3 today on the pavement and the screen shattered. Needed a quick repair since I'm from out of town and they were able to fix it before they closed (~2 hours). Screen looks brand new! read more

I'm clumsy, and clumsy people do things like leave their new $600 phones on the roof of their cars. Luckily I found these guys and I was able to coordinate with them ahead of time and made an appointment to have my iPhone 5s fixed in 45 minutes! The good-looking guy named Andrew explained the repair process and the store warranty and was funny and courteous the whole time. I'll be sure to come back, although I hope I don't have to. read more

I crashed my IPhone 6+ and the screen was completely shattered. I ran to this store for emergency surgery. They didn't have the screen in stock but they ordered it and repaired the phone in 3.5 hours! Super fast fix. Look for Sean. He's really nice and helpful! read more

I was looking for a good place to fix my iPhone quickly around my area, and I found this store on yelp. I went there and they fix my iPhone 5 less than 20min! Woow I couldn't believe it. Max was very cool and helped me with my issue. I hope I don't break my iPhone again, but if I do I know where to go. I recommend this place anyone who wants to fix their phones! Great service and very nice people! Thanks guys read more

After fixing my cracked screen, my home button wouldn't work. I was out of town, so I had to go a day using Assistive Touch. I went to CellSpot the next day to get it fixed and it was done in a minute! Thanks CellSpot! This was the service I was expecting and I'm happy that you lived up to the hype I was reading from Yelp. :) read more

Excellent Service given by Erika. Fast and Reliable I took in a phone that AT&T refused to unblock. Erika unblocked my cell phone in a matter of minutes read more

I brought my Galaxy S3 in last week for them to re-solder my power button (phone would continuously hold the power button, thus opening the power options menu from time to time). I brought it in around 11am and the phone was ready within a few hours. The repair costed me about $60 bucks including parts, which wasn't bad considering its not your run-of-the-mill screen repair. Would come back again. read more

Put my sisters phone in water. $70 to fix it. They were really fast and efficient: phone works perfectly. Also was able to use the 10% discount with yelp. Also a plus this place is close to my house! read more

Shawn was a lifesaver. Dropped my iPhone 5 last night and had a huge spiderweb crack that covered half of the screen. Enter Shawn who not only gave me a great deal, but my phone was good as new in less than 20 minutes. Hopefully I won't have any more mishaps but if I do, at least I know where to go. read more

I had cracked my screen on my Samsung Note 2. Brought it in and saw Miguel. They fixed it like brand new in a couple hours. Efficient and reasonible..highly recommend them if you are tired of a cracked screen. read more

I cracked my phone's screen. Took it to this shop and 2 hours later, I am leaving this review with my "looks like new" phone! Very satisfied. Thank you Miguel. :) read more

Super fast service! Why did I wait so long to get my screen replaced? Didn't know what to expect since the place is located in the Aria supermarket, but I was pleasantly surprised. Literally, dropped my phone off and came back in 1 hour and it was like a brand new phone. Price was SUPER reasonable, way less than I expected. Other places that had quoted me were double what they charged. If I crack my screen again, (hopefully I don't) I would definitely bring it back here. Seriously, I never write reviews, but I wanted to do it for this place. Thanks, and I swear the pictures are clearer than they were before I cracked the screen! read more

I have some really mixed feelings about my experience with this business. I dropped my phone at work and the screen cracked. I looked for relatively inexpensive places to repair my phone the following day. I found CellSpot via Yelp and was very impressed by the reviews and owner responses. They also had (and still have) a promotion advertising a $99 screen replacement for several phone models, including my own (Samsung Galaxy S4). It was the most competitive deal I could find in my area, so I called their business and confirmed that the deal was still available and that my phone qualified. I drove down to their shop, a small space among a few others in a business plaza, and spoke with a different man than I had with on the phone. I showed him the damage and told him that I had spoken with another guy earlier about their screen replacement deal. Not only did he tell me that it would be a $150 instead of the $99, but he tried to upsell me on a screen and LCD replacement when I knew AND confirmed with him that the LCD was indeed fine. He went to the back to speak with somebody and came back disgruntled. Since I had refused to replace my LCD along with the screen, he told me that my wait would be a few hours longer and that he would give me a call on an alternative number once it was ready. I dropped my phone off around 12:30 and was given an estimate of 5:00. 5:00 came around and he told me that my phone wasn't quite ready yet, and that he would call me as soon as it was finished. I worried as their hours showed that they closed at 7:30. 7:00 rolled around and I gave their store a call, only to be answered by a woman this time who told me that my phone was ready. I raced down to their store and got there around 7:40, just as I saw them closing their blinds. I ran in and asked if there was any way I could get my phone, and explained the situation to whom I believe is the owner. I gave him cash for my phone and left my e-mail address for my receipt as the register system was closed (I have yet to receive my receipt). I'm not very happy with the service overall, but my phone appears almost new with the exception of the home button being slightly more depressed than it originally was. 5/5 for the phone repair 3/5 for the service read more

I came in yesterday to get my iPhone 4S front and back screen replaced. They gave me a GREAT price and had my phone ready in 30 minutes! Ask for Jay! He's a cool guy, super friendly, did a great job on my phone, and was even helpful with recommending what types of cases to get to prevent cracked screens in the future (I have a problem with dropping my phone o_O). I will definitely come back here in the future as well as recommend to my friends. P.S. I go on yelp all the time to research places and I have never written a review... so for me to write a review for this place shows you just how satisfied I was! read more

Went in to get my mini-usb charging port fixed on my Samsung Galaxy Note 4 for $65. When I got it back, the fast charging feature no longer worked since they use aftermarket parts. They claimed to have replaced the mini-usb charging port but it still didn't work so they gave me a $30 refund. Thought we were all squared away but afterwards the earbud speaker no longer worked (probably didn't put everything back together correctly) so I had to go back again to fix it. Overall they did an okay job as my phone now charges, but since the fast charging feature is not compatible with their aftermarket part my phone takes about six to eight hours to fully charge when it used to take one hour. I wish they would have told me this prior to me getting my phone fixed, I could have just bought Samsung wireless charging pad for about $20 on Amazon. read more

I am clumsy. And clumsy people drop their phones all the time. I've dropped and cracked 2 different iPhones in the past year. As embarrassing as that is I know cell spot has my back. They don't charge you $200.00 like Apple does, and Andrew (guy who works there) did a great job. Hopefully I won't be coming back but recommend to others who are clumsy like me! read more

Good and fast service. My iphone 6 broken screen was repaired nicely. Sean was a big help and he recommended to add temper glass to my screen. read more

Writing another review for this amazing place!!!! My MacBook Pro randomly shut down and I decided to take it here and man was I right. Erica opened up my whole laptop and solved the problem. My laptop is finally working and I can't be happier. This guys are the best!!!!!! read more

Sean was great. My screen popped out and he originally thought that it was a swollen battery. He took it the back and said that all it needed was some glue. I thought I had to buy a new screen and/or new battery entirely but only spent around $10 in the end. Would definitely come back here. read more

1 star for speedy service. However... never again will I have my Apple products fixed anywhere but the Apple Store! After visiting this shop my cell phone has "no service" or is constantly searching for service. ATT is my service provider so I took my phone to AT&T in the Tustin Market Place and customer service told me i needed a new sim card and replaced my old sim card with a new one... Which did NOTHING to improve my cell phone reception. Then after speaking with a customer service rep at ATT, I learned that Cell Spot regularly goes into this ATT store fishing/phishing for new clients and referrals from the employees at ATT. My contract with ATT up of renewal in 2 months. This has me wondering.... did cell spot break my phone? Or, did ATT kick me off their network in order to force my to buy a new phone prior to the expiration and renewal of my contract in order to avoid 'giving' a phone away with new contract? I was told by an employee at ATT that the only option was to buy a new phone. That sounds like bologna. This screams: "SCAM." This is the equivalent of your local tire shop 'spilling' a box of nails in the road so that everyone that drives that road has to get new tires. read more

This place has been great for my family's iphone issues! They fixed my nephew's shattered screen immediately as we waited for only 30 min. tops. Then on another day when my sister, Sally, had her LED out they fixed that on the spot too. I will definitely be coming here when I'm in need of phone repairs, hopefully not too soon though. read more

I have a Samung ATIVS-NEO Windows phone that had an unresponsives screen. I had to call multiple repair shops before i found these guys bc my phone is uncommon and nobody had the parts in stock. What i liked about these guys is that they said they could have my part the next day and in the mean time give me a loaner phone. When i got to the shop looking further into it they said that they do not carry loaner phones for the Sprint network which would have been nice to know before i made the trip. Though i was a bit bummed out about the loaner phone they were still able to get the part the next day so i went with them. Overall the brothers were helpful and the new screen looks and works great so mission accomplished so thanks for the help!! read more

Had a great experience here! Quoted me for an hour and a half (there were 4 iPhones brought in before mine) and when i returned after grabbing lunch across the street an hour later he had it ready to go for me! Was relatively cheap and friendly staff! Will definitely take any phone problems back! read more

If you're looking for a place to get replacement batteries I'd look elsewhere. I called 2 days ago was told they had a NEW battery for my phone turns out they only had used ones. They said they could order one and have it ready next day and they'd call me. They never called so I called them. I was told they never placed the order but it just so happens they were getting a delivery today. I called just before going to conform they had a NEW Samsung battery, was assured they did. Showed up the battery they bring out is not a Samsung but some random battery in a plastic sleeve. The guy offered me a discount for not having correct new one so I said ok as I needed a working phone. Now that I've been home and examined it properly, it doesn't look new and I just noticed the water damage sticker that batteries all have was removed. So it seems they sold me a used one that had water damage. They sold it to me at less than 70% charge so after charging it myself and now using I've gone from 100% down to 88% in 10 min. Now after charging for over 3 hours my phone says the battery is 100% but as soon as I unplug it it drops down to 90%. My old defective swollen battery held a charge better than the one they sold me. Don't trust that you'll receive anything but a used battery. They have a 180 day warranty so I'm going to be contacting them tomorrow about getting a refund and taking my business elsewhere. I'll update later if they acknowledge anything. I can't say anything on any other service they provide but product sold to me was poor. Update 6/19/15: i was able to get a full refund no hassle so customer service plus a star. They also offered to replace but I got a free one from a friend so did the refund. For anyone looking at batteries they seem to only sell used or aftermarket ones. Maybe I got a dud. read more

Great customer service and fast at replacing screens. Definitely recommend this place for any phone repairs.

Great customer service. Walked in with a broken screen for my iPhone and walked out 20 minutes later with a new screen. Beats waiting a couple hours at the Apple Store. read more

They guy helped me out with my iphone 3G that wouldn't let me access the internet. He quickly resolved the problem and only charged me $10!. He was courteous and professional and very knowledgeable... and the store was easy to find and clean. I definitely would refer friends to this place! read more

Amazing service... I called in ten minutes before to let them know that I would be late.. I had previously gone to the apple store but they told me I had to completely replace the phone which would cost 269. I went to this place and the replaced the screen within 5 minutes. Absolutely amazing and to realize they fixed a phone that apple considered irreparable is freaking amazing! read more

I first called in to check for a price check on replacing a cracked screen on my iphone 5, they quoted me. I called around and found a place that was cheaper so I called cell spot back and asked if they would price match, which they DID! I dealt with Erika and max, both associates were extremely nice and knowledgable. They replaced my iphone 5 screen in 20 minutes and for a good price! Double win! I would recommend this place who needs their cellphone to be repaired, especially for iPhone screens. On top of that, Erika found that there was some lint/dust stuck in my charging port which she cleaned out for free. I thought that was very nice of her. I hope I don't crack my screen again but if I did, I know where I'm going. read more

Went in to get my shattered lens cover replaced today. They were prompt, precise, and professional. I'm definitely a happy customer!! I won't go anywhere else for my cell phone repairs! read more

Best customer service I've ever received! Got my completely shattered phone fixed within 8 minutes! Will come back here for any electronic needs! Ask for Shawn!! read more

I dropped my phone and the screen cracked during lunchtime . I came in and Sean and Erica took care of my phone. In and out in less than half an hour! awesome service. read more

Owner called back and apologized for what happened shows he really cares. Thanks although my phone was just unable to be repaired he offered to recycle it and made my day will definitely be back next time. read more

Fast service. Took my phone to have the glass repaired and it took less than 15 minutes to be repaired. Would definitely recommend.