Saed was a big help and did a great job on replacing my screen. The quality was excellent (no glue or bubbles) and his prices were better than everyone else I called on. Hopefully, I won't need his services again, but if I do, I would definitely go back. read more

Awesome repair, super fast! Shawn and Erica are great and helped me with my ipad and Sony xperia phone! read more

I stopped by during lunch because I broke my Note 4 screen. They had it fixed perfectly by the end of the day. Sean and Erica were great! Highly recommended! read more

Came here because I broke my screen. Was in a rush and the service was super fast. Will come again!

Excellent service! I cracked the glass on my Galaxy S3 and took it in to CellSpot. I called ahead and they were ready for me when I arrived. The repair took just 20 mins and my phone is like new - thanks! Would definitely recommend them. Great price - paid cash. They're located inside the grocery store in the Costco center. I admit I didn't shop around much and this service was conveniently located, but seems like they know what they're doing - I'll go back if I need to (thought I hope not!) read more

What can I say. This place has 5 stars for a reason. I had gone to a concert that ruined my Galaxy S4's charging port; or so I thought. I brought the phone in and had a great experience with both my phone being fixed and the charismatic personable staff. I've been to many similar shops yet only this and one other have great, warm and welcoming people. I should've asked their names but both the gentleman up front and the gentleman who worked on the phone we're awesome. Go here! read more

I was in the process of switching from Verizon to T-Mobile. The T-Mobile store across the street didn't know how to get my Samsung Galaxy S5 to work with their data network so they referred me to CellSpot. The guy at CellSpot knew exactly what to do and made the necessary changes to the settings to get it to work. It only took a few minutes and he didn't even charge me. read more

Just got my phone back from Sean at the store! He was AWESOME!!! Whoooo! Love the new case dude!

The only reason why this place has 5 stars is because he offers a discount if you rate him 5 stars. I fell into the trap as well and rated this place 5 stars. A little over a month later, the replacement screen cracked for no reason. They sell faulty products and it's a waste of $110 dollars to fix your phone here. I just took my phone in to see what they can do and they want another 100 dollars to fix the screen. Very disappointed with the service. read more

I can't imagine a better experience having an iPad fixed. I broke the screen on my iPad sometime back when I dropped it. Was not saved by the case but glass did stay in place by the screen protector so I was able to use it for a few months. When I was ready to replace I called CellSpot Cell Phone Repair. They gave me an estimate of $99 over the phone and said it would take 1-1/2 hours to complete. It is just a couple of miles from work so I dropped it off at 10:00 opening time and said I would be back a lunch time to pick it up. Came back at 12:30 and it looked beautiful. Including tax was $101.+ and works brilliantly. Said if I had problems with scrolling within 6 months to bring back and they will fix. Exactly what I wanted at a reasonable price. read more

These guys are excellent. Open all the time. Fast and efficient. If they can't fix something they tell you upfront. I have sent several friends and clients here. read more

I brought my 2 phones to replace parts and put inside another one. Job well done, fast and with reasonable price.

My iphone 4S went swimming in the washing machine with zero protection! YIKES! It was after business hours too. Found Cell Spot Tustin online and took the phone to them the very next morning. Erica opened it up and I could see that even after being in a bag of rice overnight, it was still really wet inside. Cell Spot Tustin was able to "dry it out" and turn back on in just 2 hours! After discussion with Romero, I decided to have the battery and screen replaced as well. Had my cell phone back in hand in just 6 hours!!!! Erica and Romero were both very helpful and professional. And the price I paid for the work was very reasonable! Thank you Cell Spot Tustin!!!! UPDATE: I posted the paragraph above, then read the other posts, so I am adding this: NO ONE offered me free anything for a good Yelp review! In fact, I fully expected to pay MORE, but was told prior to pick up that the price would be LESS because it is an older model phone! I was a systems analyst for many years, so I recognize and appreciate their work. I'm not a fan of Yelp in general. Consumers only hear one side of the story. Again, thank you Cell Spot Tustin! read more

Have used these guys twice now and have been super happy both times. Today I took my phone in as the last repair didn't seem to have worked 100%. I think I was a couple months post-warranty but they took my phone, no questions asked and made good on the initial repair without trying to gouge me due to the expired warranty. That's great customer service and I will let everyone know to bring these guys their business! read more

Quick and easy service, got my screen fixed in 30 min, Sean helped me out, would definitely recommend it to my friends or whoever needs their cell phone screen replaced. I'll be coming here next time if it happens again. read more

I was referred to this place from the AT&T store at the Tustin Marketplace. I hate dealing with anything related to AT&T because they're all two-faced liars, thieves and crooks that say one thing and do the opposite. However, I won't leave them because there are never any dropped calls and my husband uses the service for his business. So, the Iphone 5c had a busted screen and would not work at all. I felt that the referral was a little "iffy" but I tried it anyway. I was given a business card with a $5 off coupon. I was in and out of CellSpot as promised in 30 minutes. Shawn took my order. He quoted $99 for the new screen, before the $5 coupon. Shawn also recommended the tempered glass cover. He sold it to me for $15. My total out the door was $109. It is extremely painful to crack a screen and I sincerely hope I never have to go through this again. I definitely recommend CellSpot in Tustin. It is always upsetting to take care of a damaged electronic device but I felt good after the purchase. I was told there is a 6 month warranty. I hope I do not have to use it. read more

So I went to them and they fixed my screen but it broke again two weeks later because I'm a clutz. I called to see if they could help out and maybe reduce the price of the second screen repair and they did. They also threw in a free case and screen protector (thanks yelp). They did an awesome job! read more

I highly recommend this place for any of your cell phone problems. In particular, Max, he was very helpful and it felt very welcoming. overall, I am very happy with this store and would visit there for any future problems with my phones and iPad. read more

Love this place! Ali helped me choose a better plan based on my phone & interests & I couldn't be happier! The service is fast & I haven't had one issue & I've had it for a few months now.. Im not too tech savy so anytime i have questions Ali gladly explains & helps as much as possible. Ali goes above & beyond & is genuinely kind to all his customers. It's rare to find such great customer service so I recommend him to all my friends & family. I refuse to go anywhere else! read more

Very helpful! They repaired my Samsung Galaxy 4 in an hour that had a completely shattered glass screen! They also gave me a discount on a new case. All for $100!! The owner is very nice and will go out of his way for you. Awesome place! read more

Extremely happy I came here. My cell was cracked and on its death bed. Shawn saved me by saving my iPhone 6 plus. He said it would be done in 1/2 hr and he meant it. This place is great. I'd definitely recommend Cellspot to anyone with a cellphone emergency!!! Thanks again Shawn. read more

Shawn offered me a really good deal for two phones. I needed a my front camera piece replaced after I tried doing it myself but ripped out the cord. I couldn't hear anything except on loudspeaker and I could use my FaceTime. But now everything works! Fast and easy, done in less than an hour. read more

Wow! The screen was shattered to oblivion, the power button was broken & after the manic at Cell Spot, it is brand new again! Amazing! 5 stars! This place is legitimate & I recommend it highly! read more

Pretty fast service, a bit on the pricey side but they fixed my phone which had a cracked screen and broken power button. The back on my nexus 5 is a bit loose after the fix however, hence the 4 star. read more

My phone screen cracked and they were able to completely change it out for a new screen in about 15 minutes. I would recommend this shop. Much faster and less expensive than taking my iPhone to the Apple Store. Shaun helped me out and he was great. They are open to some bargaining and want to help you get a good deal, which is refreshing. I also got a temper glass protective screen and an OtterBox case had a great price. Thank you, cell spot! read more

Great place to get screen fixed. Fixed it super quick!! Good price

Hours are great (you can go in after work as they are open until 7:30), fast knowledgeable, and they discounted some cool items for me. Some kind of extra protective glassware to protect the face. They are also courteous. I highly recommend checking them out! read more

I do want to note that the Manager of the specific branch did attempt to rectify the situation. He was the one who took initiative and offered the credit for labor. I do think that this branch was poorly managed in all my other interactions, which also should be the responsibility of management, but I wanted to make sure that he gets credit for that as well. read more

I made two visits to this shop and both were terrible and devastating. Do not trust this company to repair your phone!!!!!! They use faulty screens and poor business practices! 1) I came to the shop to repair my cracked phone screen. I initially thought the screen would be repaired in front of me since I know the repair can be done in less than a minute with an experienced technician and the right tools, but, for some reason this particular company takes the phone into the back and tells you to come back in 30 minutes. What are the other 29 minutes for? I immediately had a bad feeling as the clerk took my unlocked phone into the back. Anyways, I got my phone back, screen repaired, and I was satisfied with my purchase. I left the store and took a closer second look at the phone while in my car. I noticed a small yellow discoloration on the side of the screen, but it was too little for me to bother spending another 15 minutes waiting on. I was frustrated, but it wasn't enough for me to write a bad yelp review. A few days later, the phone screen was suddenly glitching and scrolling uncontrollably when I tried to check the time. I was unable to use the phone. I concluded that the screen they gave me was damaged because of the discoloration. 2) I returned to the store and had my phone screen replaced for free. This time the repair took just 5 minutes. I was confused by the difference in repair times. Why were they different? What was different in procedure??? I was very suspicious about what they were doing behind the scenes at the time. A day later I noticed a dead pixel on the bottom right of the screen that I had missed on first inspection. I concluded they gave me another faulty screen... No biggie, I can deal with one dead pixel... *eye twitches angrily* Being given two faulty screens is not enough for me to write a bad review on yelp. However, what happens next is why I wrote "devastating" in the beginning of my review and why I'm forced to notify others of the damage this company has done to me. About three days later after I had the screen replaced for a second time, my phone was telling me that the memory was full. I had only used 30% of my total storage last time I checked. What could be filling up all the space? I deleted some songs to see if that would free up space, but still the phone was still reading full. What was going on? How could it still be full if I deleted 400mb of songs? I couldn't store any text messages or photos because of this. Even if I deleted entire albums I was still at maximum capacity. My phone was essentially bricked. It was just mere days since I repaired the phone at cellspot and I was having problems. Not to mention the mysterious extra amount of time it took them to repair the screen. I concluded that cellspot installed malware onto my phone. The loss of my ability to store memory, even after I made room by deleting files, was too unusual not to associate with the extra time they spent tinkering with my phone. I was forced to wipe my phone and reset it, deleting all of my precious photos that I had saved over the years. I was afraid of backing up my data onto my computer as it could have also saved the software cellspot installed onto my phone that was keeping me at max storage capacity. Those photos had a lot of personal value to me and cellspot forced me to delete them. No amount of money can replace what was lost. Only financial damage to this company through the loss of sales from my review can appease me. Do not use this company to repair your phone! There is significant risk that they will install a faulty screen and a chance you will find malware installed onto your phone! Take a word of advice from some random pissed off person from the internet and save your time and money! Use any other company than this one, and make sure to have them do the procedure in front of you to ensure nothing fishy happens behind the scenes!!! Two faulty screens and the loss of all my data! DO NOT TAKE THAT RISK. read more

Sean and Erica were amazing today. They were fast and efficient in every way possible. I would recommend anyone to this place! Thank you Cell spot for making my day easier! You guys are great! read more

This place is great and cheap to get your iPhone repaired. I had a great experience and my phone was repaired in less than 10 minutes. If I ever drop my phone again, I will definitely come back!! read more

Very professional, accurate and delivers as committed. He is also very skilled and may fix things that original manufacturers don't. Been there with my daughter who has heard about them from friends. So it was our first experience and I was a bit worried but turn out to be a very good experience. I'll definitely get back there if needed cell repairs .. though hopefully I won't need to :-).. read more

These guys are swift to get my phone battery replaced now it's like I have a new phone :)

Just got my phone repaired for my broken screen & messed up charger port. my phone looks beautiful & brand new again! :) friendly customer service & reasonably priced as well. I highly recommend! read more

Excellent service. Fair price. Finished within the hour. Great thanks. Highly recommend.

I brought in my mom's iPad 2 after she accidentally dropped it and the LCD was broken. They were very knowledgeable and helpful. They were able to fix it the day of. Overall excellent service and I would highly recommend them to my friends and family. read more

Sean was fantastic! He fixed my boyfriends LCD screen in 10 minutes! The place was super clean, they have free snacks and water and cozy seats so you really feel like you're at home. He also gave both of us a free glass screen saver. Would 100% come back! They are open on the weekend too! Thanks Sean for a great experience! read more

Cell Spot repaired my daughter's iPad mini that was cracked. It looked perfect at pick up and I was happy with the repair. They also suggested a tempered glass screen that you don't notice at all and hopefully will prevent it from cracking again. Both employees I spoke to were great and friendly. Thanks Cell Spot! read more

These guys fixed my iPhone glass for $81 in 10 minutes on a Sunday. I was so impressed by the efficiency of their store and they are the only store around open on a Sunday. read more

So happy they were open on Labor Day weekend! Convenient location and great hours. Fast and friendly service. A great neighborhood resource for cell phones, tablets, computers, and more. read more