GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

Place was great. Sam looked out for the best interest of us. Helping review and compare plans to…read moreensure we get the best deal possible. Friendly , knowledgeable, and attentive. The place is very clean and organized. Overall smooth operation.

Sold me Free watch which was not Free. Took it back. Also gave me a new number for that watch which…read morewas not disclosed.

Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and…read morehelpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.

great job today resetting my phone. efficient and friendly female associate…read moreWorked through a problem and got my phone sorted out

Not good! Stay away, I've had a problem since May and they stopped trying to help and sent me to…read morecollections for an error that they made. The Manager Edvard Augustin made an attempt and then gave up trying to help me. They don't care about the customer.

My elderly mother had a billing issue and couldn't get through to telephone support so she went to…read morethe Verizon store to try to sort it out. The manager on duty was Rashid and he went above and beyond the call of duty to help my mother. He not only straightened out the issue, but helped my mom install the Verizon app so she could try to address any future issues through the app. Thank you Rashid for being so nice, so helpful. I wish I could have been there to help but its nice to know people like you are there to lend a hand to people in need of good old fashioned customer service.

Bad service. No stock of what's out. They are in the most affluent area on the mainline. I have…read moretried going here several times with no results and always leaving not happy. Would not recommend this store at all.

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

They lied about everything so I payed off all my devices and left them. The free promotional stuff…read morethe price the service everything

Kim Lopez at the Verizon store in Ardmore PA was excellent. She guided us through all the questions…read moreand helped us with things we didn't understand. She made sure we were on the correct plan that helped save us money and secured the best deal for the purchase of a new phone. She made sure we understood everything and explained every concept patiently. I would say the words 'kind' and 'gracious' and 'generous' would start the conversation about Kim Lopez. She is an asset to the company and to the customers who come to Verizon for phone services. And Que followed up with Kim and finished the transaction with us. He was also very attentive and caring and made the selection of accessories easier for us. Overall a great experience with purchasing phones and plans. We are very satisfied and will recommend Verizon Ardmore to our friends. Ernest Angiolillo

Really helpful and knowledgeable staff for a phone swap…read more Convenient location with on site parking

Noah Belman helped me out several times and has been phenomenal every time. The store itself has…read moregreat selection and the representatives are all knowledgeable and friendly. Big fan of this Verizon store.

I came in here very first time to pre-order the AirPods Pro3…read more I encountered Joan and he what's awesome and very engaging. I can talk and he was OK and was talking right along with me. He was very helpful. Answered all my questions and showed me products. That were pretty cool that I wasn't even aware of. He was very patient with me as well. Overall everyone in the store is nice. There was no wait time and everybody was knowledgeable of the products I will stop here in the future if I needed anything.

I had some battery issues with my MacBook and made an appointment several days in advance. When I…read moregot to the store, as instructed in the confirming email and text, I officially checked in with one of associates and was told to go sit at one of the tables and the tech would be with me soon. I waited 30 minutes while I watched other people who came in after me, get their service and leave. After 30 minutes I went back to the person who checked me in and he said he was surprised that no one had come out, and said he "highlighted" my name to make sure I got attention soon. After another 30 minutes of nothing happening, I went up to the same person, told them how disappointed I was and said I was leaving. I started walking out and then came back to ask him to see the manager. Turns out, he was the manager! Greg said he was sorry that it happened but made no urgent move to get someone to come help me. I walked out to take my business elsewhere. Horrible experience. I'm not the type to leave reviews on Yelp or anywhere else, but had to this time.

The tech wizards at uBreakiFix by Asurion at Gateway/Swedesford Road are the real deal. Been here…read morefor two issues, both of which the nearby big-box tech and office supply store (which sold me these two laptops, and is supposed to cover tech issues) had no effing idea how to fix. Big Box says: "You'll have to buy a new computer." uBreakiFix by Asurion says: "We don't like to give up." So, now: Two great results; two back-to-work laptops! Dang, people, you are awesome. Bye bye, Big Box. Next time I will get tech coverage with uBreakiFix by Asurion in the first place.

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!