Let me begin by saying that David Trainer is an AMAZING artist! He is a wonderful person and if he were the actual owner and operator of the business, this review would be completely different. Unfortunately, the actual owner is a monster, nightmare and an absolute POS!!! I had been a patient of David's for several years and had been very happy with my prosthetics up until he admittedly used an alternative product to build my prosthetic. The item literally disintegrated within 3 months of wearing and I requested (then demanded) a replacement. The owner (Sue, the widow of the former medical director of the office) insisted that my insurance company pay for the replacement but also that I pay an additional $1000 even though I had reached my annual co-pay amount. When I originally discussed the issue PERSONALLY with David, he apologized and said that he did use a different product to build that ear and it clearly was a substandard substance. Even though my insurance company, against my wishes agreed to cover the cost of the replacement, the owner of the business Sue, FIRED ME AS A CLIENT!!! In addition, David, who I had spoken to and texted with, several times over the years has since ghosted me and has not had the set of cojones to actually speak to me personally. I am working with my attorney and the insurance company to have the payment for the defective product refunded. As long as David Trainer is representative of the Center For Custom Prosthetics, I strongly suggest finding an alternative artist. One that has a spine and works for an host and moral office. DEFINITELY NOT THIS ONE!!! read more

David Trainer is AMAZING and if he were the actual business, my review would be all of glory. Unfortunately, the actual business and office is run by the wife of the now deceased actual partner. This woman is hell on earth and shouldn't be involved in ANYTHING that is patient motivated. Because I required that my prosthetic ear be replaced AT THEIR EXPENSE, because it literally fell apart within a month of receipt, Sue FIRED ME as a patient. This is AFTER I was told that a substandard product had been used to mold that prosthetic, so I felt that it should be without issue that my unit be replaced with the alternative product that, with proper care, lasts up to 7 years at their expense. Well that's when things started going downhill. Sue, who is nothing but a glorified secretary (and owner since the passing of her husband), decided that I was no longer a good customer. We will see how things go after my attorney addresses things. If you need head, face, and neck prosthetic services, I strongly suggest you seek ANY other options!!! read more

Center for Custom Prosthetics are mean and cruel. They will cast you out as a patient if you dare to complain or not satisfied. Jorge Franco did a horrible job on my eye prosthesis. But don't tell him so because he has a huge ego. He is a mean and cruel person. And so are the owners. They know full well that they are the only ones in Southwest Florida that can help people in need of custom prosthetics, and they just couldn't care less. But there is a God and He sees all. read more

I would say BEWARE. We were given an appointment to have bilateral prosthetics made. When we arrived after a 2 hour drive, we were told the appointment had never been confirmed by their office. We returned 3 weeks later only to find out that the "doctor" does not do hand painted ocular prosthetics. Nor does he customize them according to your needs. The eyes are done digitally painted. Again, I say BEWARE. The "doctor is not Board Certified. Although we were inconvenienced by two, four hour round trip drives, we are THANKFUL that we discovered the truth before we put our sone through the horse and pony show. PLEASE do your research. Search for the American Society of Ocularists and find one who is legitimate. read more

After my wife had surgery and searching online, we found the Center for Custom Prosthetics and let me start saying that Im out of words with this place from the staff, Vivian to Ms. Peters that she was very attentive with our questions regarding Dr. Franco credentials. The prosthesis Dr. Franco did for my wife Judy is simple amazing!! he explain us how he does the eyes taking a picture of your own eye and then digitally painted to match the other eye, and the way he adds the veins and color is very detailed, it was 3 appointments and he took the time each appointment to explain everything, he his very precise in what he does he is a true artist. Thank you for making my wife whole again. read more

Summary: I had a truly excellent experience at the Center for Custom Prosthetics in Naples, Florida in September 2020 where the medical staff, Dr David Trainer, was artfully and painlessly successful in creating a silicone partial right ear piece for me that snugly fits over my regular ear but covers perfectly an area of my upper ear that had been badly damaged and shrunken by radiation cancer therapy. Process: The process involves **no** surgery at all and, in my case, was covered by Medicaire, and involves a series of 3-4 one-hour visits/consultations to cast a mold of the affected area and then to make a rough silicone prototype, and then fit that to size, then proceed to make a 'fine' silicone piece that is perfectly fitted and perfectly matched color-wise. Staff: the professional and administrative staff are superb, relaxed, caring and efficient. From the moment I walked into the door of their attractive office setting, I felt I was in excellent hands - and I was. Proof: The proof is in the pudding, as they say, so look at the finished product below. read more

Center for Custom Prosthetics - The lower (lobe) half of my ear is real, the upper part is silicone created by the Center. As you can see, you can't tell the difference! - Prosthetics Near Me - Naples, Florida