Gregory, Gary and Derrick did an amazing job! They are kind and respectful and did a fast job!read more

I wish I could leave 0 stars. Drove up and distinctly said I needed a state inspection and an oil…read morechange. They said fine and guided me in. The person who guided me in said he'd go get the inspector, so I'm certain they heard that I needed an inspection. Then someone else pointed out that my mileage didn't indicate an oil change was necessary. I said that I usually just get an oil change at the same time as my inspection. For those keeping count, that's three times the inspection had been mentioned. They did the oil change and said I was good to go. I asked for the documentation that I passed inspection only to be told "Oh, our system has been down for two days, we can't do inspections". So I wasted my time getting an oil change they initially said wasn't necessary and still have to find someplace and make another trip to get an inspection. And for blatantly lying to my face multiple times was I offered a discount coupon or even the complimentary bottle they never gave me? No, I got jack with a side of squat. This location seriously needs to go out of business.

Me and my Grandson were out on a Saturday after Thanksgiving and decided to pop in and get the oil…read morechanged. Josh and Travis were both helpful and knowledgeable about my car. The streaks on my windshield were resolved with new wipers that they had in stock. Me and my grandson we're back to gray Saturday shopping in no time at all. Thanks Don P

No one should come here ever refused service for me to get coolant and window washer fluid, last…read moretime I was there they left the oil cap open and blew my engine up because of it. They lie about having certain oils and when you ask for penzoil and they don't have it they will charge you for penzoil but put a lower level oil in it. They will never take accountability for ruining your car and will keep lying saying the manager is not there

Jenna and her team at Integrity 1st are first class. Customer service was above expectations and…read moreJenna's communication was wonderful. Their service techs performed the work requested, and left my car clean. Highly recommend.

The staff was extremely helpful; they went out of their way to make sure I was satisfied with the…read morework they performed for me. If you are in the Rowlett area, this is the place for automotive work. I have had so many bad experiences with other auto shops that I'm always leery of everyone and everything. Integrity again went way out of their way to please. They cherish their customers' business and want you to come back, so they will work to please you and meet all of your auto needs. Thanks to all those who have assisted me in making my car in the best shape it has ever been in.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more

I would strongly advise caution before using First Fix Auto Care…read more I brought my vehicle in for an oil leak repair and A/C compressor replacement. They attempted to fix the oil leak three separate times, and it is still leaking. An independent technician later told me it appears they likely replaced only the gasket instead of the full (and commonly warped) cover -- meaning the repair was never going to hold. As for the A/C, it is still not working. Another technician found there was no refrigerant in the system and that there is a leak. Despite this, when I raised concerns, I received the following written response from them: "we've done our part and we've fixed your ac. [sic]" That was the extent of it. There was no acknowledgment of responsibility, no willingness to investigate further, and no attempt to stand behind their work. Instead, the tone was dismissive and defensive. I paid for repairs that were not properly completed. The lack of accountability and professionalism is deeply disappointing. Proceed at your own risk.

SERVICE WAS AMAZING! As a female with a toddler daughter we didn't feel creeped out, we felt…read morecomfortable. I HATE HATE HATE getting things done for my car because other places try to up charge you or say something is wrong. NOT the case here, I WAS BLOWN away with the process. The three gentleman that were there were very nice, they greeted us and made me feel welcomed. Were not pushy like other places they advised me what I needed and that was it. No "extra" hidden fees when I was ready to check out. One gentleman even filled ALL my tires with air & we were on our way. The whole service for my oil change took 16 minutes. I was in and out in 21 minutes. I am telling ALL my friends & family about this place. They just got a customer for life.

Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.

I have used stop on a dime at least twice in the past and I reached out to them this time and they…read morewere over $3000 Higher than other companies and again the bad thing is I am a repeat customer.

Quick, competitive pricing, owner is very proactive and professional. Use them for my pop in stuff…read more If you need something fast, reliable, and wallet friendly this is a great place for it.

Extremely disappointing and dishonest experience. I brought…read moremy car to this shop to have the brakes replaced and was charged for the service. However, the brakes were not actually replaced as I was told they would be. I paid for a service that I did not receive. I contacted the shop and asked for a refund, but they have refused to return my money or properly resolve the situation. I strongly recommend getting a second opinion and making sure the work you are paying for is actually completed before trusting this shop with your vehicle. I will not be returning here, and I would not recommend this shop to anyone who expects honest communication, fair treatment, they used my car for his shopping because he left credit card name was Ismaeil

Amazing team with an mazing mascot Come for the service…read more Stayed for the doggo :) Would highly recommend

Got the job done quickly and provided great customer service…read more Sweet dog, answered all my questions regarding the service :)

I been there I was impressed with so much care about my truck and quality of work…read more One thing I noticed was they are like a family not many companies can be this way. My truck feels good thanks guys.

We started using Golden Rule when they opened originally and will continue as long as our cars need…read morerepair. Truthful, honest, integrity and care for the best interest of the client. You will not find better