The post office lost my package. I asked Spencer to repeat the order and charge me as I can file an…read moreinsurance claim with USPS. They shipped out a replacement nearly instantaneously via next day service and straight up refused my payment. Incredible customer service. Thanks Spencer team!!

As noted below Ralph replied to my very negative review. I accept that every now and then an order…read morewill go off the rails. As stated below I did get a phone call from Nick this morning with the offer to refund my purchase and cover my Fed Ex brokerage fee. I thought this was more than generous on Spencer Aircrafts Part. In the end they do look out for their customer as other reviewers have noted.

I did my flight training here. Loved the experience. The three instructors I had were all amazing…read moreto work with. Very interested in my training and ensuring safe operation of the aircraft. Mike and Steph are some of the most kind and generous people I have ever met.

I love working with this business, all the employees are Amazing! The scope of their services is…read morevaried and can be a one-stop Center, from learning to be a pilot to servicing your own Cessna with their maintenance department, to handling avgas and Jet fuel needs, and more!

Some of the best customer service I've ever experienced, if not the actual top of the list. Very…read morepersonal, customized to the individual, suited to fit your every need! Fittings are so comfortable, I feel like I'm flying in the clouds. It's breath of fresh air when you think your drowning. Quite the lifesaver! They have every piece of equipment and all the replacement parts to get the job done right the first time, every time! Are you new to the area? Ask for Mr. Powell and he will make sure you get the best deals, no discount necessary! I tip generously with locally grown crops and distilleries. He's got the best values around and they are impossible to beat! Wish I had a picture to express the thousand words he's capable of!

Absolutely the best foot massage I've ever had. I've heard he flies helicopters with the same…read morecontrol touch as he gives foot massages, riding the shudder all the way to the ground.

Po is a great instructor. We had a blast flying with him and will definitely be back again!read more

It was almost Mother's Day, and my 80+ year old mother needed something out of the ordinary. After…read moreall, she had to parent my three brothers and I. Not that we were tough to parent, well, yeah... we were. It's a wonder she isn't an alcoholic or in a mental institution. She was overdue for a special "Thanks". A surprise flight in a small plane seemed like a good idea. Two of the brothers were shocked at the idea, and my wife was as well. "Tea room" was my wife's idea. Wife seems to have forgotten about the times our mom played tackle football with us boys as we were growing up. I set the appointment, and my poor mom was clueless as we arrived. Pilot Kenn was terrific, and is a flight instructor there as well. He carefully helped her get in the plane, and get all situated. Take-off was smooth, as was the rest of the flight. Kenn flew where she wanted to go, even though she didn't really know where she wanted to go, and kept changing her mind. If you were on the ground and thought that you saw a drunk flying a plane, that was a very sober pilot flying us in ever changing directions. Mom has spent decades in the area, but had never seen the view that the seagulls get. It is truly an amazing experience. Kenn even allowed her to fly the plane briefly. If this isn't on your bucket list, shame on you. Your mom/dad deserve this rare treat. Just think of all the times they wiped your backside, took you to the hospital, and watched you strike out for the hundredth time. Yeah, you owe this to them. We went to the Airport restaurant after the flight, and enjoyed (very) fresh oysters. Mom was thrilled by the flight, and can't quit telling all her friends about it. Got back into the good graces of my mom! Now, let's see if I can stay there for a few months.

This was my first small plane flight and so I was pretty anxious. For you see, I use a wheelchair…read moreand I was worried that my friend's gift to me would be a bust because I could not access the cockpit. When the pilot said that his plan was to lift me in I was even more scared. But I was whisked up into the air and scooted right onto the passenger seat of the plane. It was kinda of a 'no worries' type moment. So the flight itself was smooth and I was shown breathtaking views of the areas below. I highly recommend Pro-Flight Aviation for your next adventure.

Great Service at this location all staff members friendly and helpful. This location has a great…read moresmall pilot shop for any last minute items you may need. My instructor Josh is very knowledgeable, safe and always on time. I wish I have found Pro Flight sooner. Keep up the great service and Diane thank you for all you do for the aviation community.

Absolutely scammy financial practices. Requires you to have 500$ in an account before flying…read more.. when I started I was told I could get the remainder out afterwards but am now being told it was "always policy that there are no refunds", which means im stuck with $200 of my money in their account.

BEWARE SCAMMY FINANCIAL POLICIES…read more Spanaflight requires you to have $500 on account at all times in order to schedule lessons, but they don't refund remaining money at the end. You have to go talk to management to get an *exception* to use the rest of *your* money. It's quite scammy and designed to trap you into leaving money on the table.

Quick and professional service getting work done on my airplane. Keith followed up regularly and…read moredid excellent work