After living in the building for a year, here is my candid feedback:…read more Pros -- The location is great. It is really close to Downtown and super accessible to freeways. For a single occupant, it was just enough space and easy to maintain for cleanliness. I used the amenity spaces a couple of times and they were a nice addition when my apartment was feeling a little small. The response times I had from the maintenance team in regard to service requests was prompt (the service satisfaction is a different story). Cons -- Homeless and unauthorized people easily accessed the building. There was no security to enforce access control. Within the first week I moved in, I noticed that my windows leaked water onto the window sill. (I did live on the first floor of the courtyard so it may have come from upper floors/windows.) This went on for the entire time I lived here and got worse as time went on. I reported it almost weekly that the issue went on. The maintenance team responded usually within 24 hours but only gave me towels to soak up the water. I was told that it was a window issue and that they would be serviced bi-annually, but it never evaluated deeper during my stay. The problem continued to get worse to the point where excessive mold was building up, damaged my furniture and actually made me sick. Numerous emails and service requests were filed, yet nothing to address the problem.

The fixed costs keep going up. Expect an extra $200/month to your rent. Other than electricity…read moreeverything is shared.

I lived at Mason on Mariposa for four years and I loved my time there…read more The entire team working here including management, maintanence, and especially Mario and Daisy are amazing! They truly go above and beyond! When I was moving out I had a buyer fall through for my couch and ended up needing to dispose of it. I did not know what to do and I had movers arriving in 12 hours. The concierge scheduled the recology pick up, let me leave the couch in the unit after I moved out, and even carried it outside for me as I could not lift it. This is just one example of many!! The team even took the time to get to know my family who would visit often! The amenities and especially the gym are a huge plus. People commented on the noise- this is an apartment so you can hear your neighbors. I am very sensitive to noise but never had an issue with noise levels from other apartments. People also commented negatively on the rent increases- compared to other apartments in the area I would say that the rent increases are on par with San Francisco housing markets. The units are not rent controlled, you will see similar price increases in any non rent controlled apartments. I would definitely recommend living here if it's within your budget!

I've been a resident at Mason on Mariposa for nearly three years, and overall, it's been a truly…read morepositive experience. The building is beautiful and well-maintained, the amenities are excellent, and the location in this neighborhood can't be beat. For the vast majority of my time here, the management and staff have been responsive and professional, creating a welcoming atmosphere. Recently, our building experienced a significant water main break that unfortunately affected several units, including mine. This type of event is naturally stressful for any resident, and there were some initial challenges in the remediation process. However, I want to commend the building's management team for ultimately stepping up to address the issues and work towards satisfactory solutions for the affected residents. The management team was receptive to feedback, and they put in significant effort to coordinate repairs and address concerns about damaged belongings. While these situations are never easy, their commitment to resolving the issues was evident. I'm now happily back in my repaired apartment and pleased with the outcome. This experience, while initially challenging, ultimately highlighted the positive aspects of the Mason on Mariposa community. If you're looking for a beautiful, well-located building with a management team that demonstrated they are capable of navigating complex situations and are committed to resident satisfaction, I recommend considering Mason on Mariposa. I've generally had a very positive experience here, and continue to enjoy being a resident.

Lived here from Dec 2023-May 2025, really enjoyed the apartment and its location right on Market,…read morewhere I was close to pretty much everything. Marlene is amazing and made sure to address any issues I had, would have stayed here longer if not for a cross country move

Pro (not plural): 1/ CLOSENESS to Bart. And the mall, I…read moreguess (not for me, but if you like shopping at Nordstroms I'll admit it's convenient for that). Cons (so, so many): 1/ ABSOLUTELY NO AMENITIES, you're not getting anything you'd expect from current complexes: - no gym/workout amenities - no social amenities (lounges, etc) - no amenities for children (no play areas) - no amenities for pets (no pet park, no bathing area... hope your dog likes doing their business on busy Tenderloin streets) 2/ LOUD, CONSTANT NOISE: - drummers & skateboarders are always right outside window - you do NOT get used to it, and it wears on you - Bart plays loud music from speakers starting at 5am 3/ NO FRONT DESK OR ANY ON-SITE STAFF: - packages WILL get stolen, regularly: delivery folks will leave your package on the lobby floor, and given no front desk anyone can wander in and take it - food pick up sucks: no place to drop off stuff, and given the busy street you have to perfectly time the pickup yourself (good luck!) 4/ GROSSLY HOT units: - almost all units face the hot, southern sun, and those big windows allow in lots of heat while only opening a few inches and letting in NO breeze - no private balcony/patios available for most units. the only shared patio on 7th floor is small, dirty, and perpetually shaded, so you won't want to spend any time here - no ceiling fans/any heat mitigation 5/ ELEVATORS BREAK ALL THE TIME: - only two elevators for ALL residents & freight, w/regular bottlenecks as one elevator is taken out of service for moving, maintenance, etc - both elevators have broken down multiple times recently, very often only one will be working at a given time (hopefully no one is moving!) 6/ EXPENSIVE ENERGY & UTILITIES: - Setup here means higher fixed costs (which management WILL pass on to you). You will probably save over $100 on just utilities in a different location. - high ceilings will 2x your energy/electric costs, so factor that into your rent cost. 7/ DYSTOPIAN, UGLY AREA (esp nowadays): - the ONLY entrance is on Cyril Magnin St (NOT Powell)-- and it's a busy, dirty side street/alley - garbage, vomit, other disgusting stuff is strewn outside the front door ALL THE TIME - since covid all the nice "local" restaurants & places have closed down, leaving only a smattering of big, boring retail-- and given wfh increase there's no longer any value in this location noawadys 8/ DELIVERY SUCKS HERE: - there's no accommodation for delivery drivers like modern complexes - the (remaining) business (AT&T, Burger King) put their trash outside daily (so you'll wake up & come back home to your entire street littered with burger wrappers & AT&T shit) - the hotels on the block (Parc 55 & Axiom) will take up any remaining space for "valet" parking (so also enjoy dodging a bunch of confused tourists to get to your front door). - no on-site parking, garage, or any good parking options within blocks. God help you if you have a car (thankfully I don't anymore) 9/ CONSTANT CONSTRUCTION (that doesn't benefit you): - the latest building managers hoped to convert the apartments to condos (but failed because this area sucks for a buyer)-- so you'll have to deal with constant construction/busy elevators/lots of banging, since they're not finished with the full plans 10/ EXPENSIVE, UNJUSTIFIED RENT: - you will pay more for a comparable unit here than anywhere else. The current "studio lofts" are priced the same or more expensive than 1-bedrooms elsewhere-- Don't fall for the "loft" language! 11/ POOR PROPERTY MANAGEMENT: - this got worse here with each new owner, and the current management (Woodmont Real Estate) is the worst by FAR, providing no amenities for residents, and having a glib stick up their asses when it comes to resident concerns & satisfaction. Despite this imbalance of pros v cons, current management believes they are entitled to the max rent increases they can legally get... But as I've outlined there's no justification for these rents with so many comparable complexes with far better amenities & services at better prices (and even if it's more expensive you'll could still end up saving money just from not having your packages stolen every week). Do the research, stop by and see how dirty and uncared for are the building & outside area. The older, positive reviews here are valid-- I've been here for 10 years and this used to be a nice, convenient & respectable place to call home. But things have dramatically changed for the worse in the past years, and current management does NOT respect their residents here. I absolutely CAN NOT RECOMMEND the Lofts for anyone, any more-- and lol, if you're thinking about purchasing one of these "condos", run away as fast as you can. There will be no returns here for the next 20+ years at least.

There is an ongoing cockroach problem happening in my aunt's apartment thankfully we are moving…read more Cockroaches were found in the kitchen near food storage and also on a dresser while moving out, which raises serious concerns about cleanliness and building-wide pest control. This situation needs immediate attention to ensure safe and sanitary living conditions. Staff is very rude and not helpful

When you apply for an apartment, they force you to pay a $250 "holding fee." If you don't move in…read moreand wait more than ~3 days, they get to keep it. If you get them to give it back to you because you choose not to take that apartment, it will take over a month to get that money reimbursed.

Updated review 3/9/25…read more Since the arrival of our new manager, Cory, things have definitely returned to normal! I now agree with all the positive reviews I read before moving in. My roof was fixed promptly after the bathtub leak from the unit upstairs was addressed. The lobby now very clean and has pleasant background music instead of the previous beeping sounds that made it feel like a hospital.The leasing office is easy to reach for any questions, concerns, or even just a friendly chat. Package deliveries are now well-organized--no more random boxes left around. The rooftop is consistently clean, and they've hired new maintenance staff who are both efficient and pleasant to work with. It's been a great improvement, and I appreciate the positive changes!

I want to thank the maintenance guy Ulises! For always do an amazing job on things i needed fixed…read morein my apartment!! You are awesome. Thank you so much.

I was a resident here for two years. And like things in life, not everything is perfect but the…read moreteam (Justine and Levyonne) was always quick to provide help and solutions. I enjoyed my time at glasdore and its all thanks to Justine and Levyonne.

I was a guest to this unkept, overpriced, neglected, slum. WTF! Who thinks of people in a way that…read morethey put their safety & health at risk? The hallways are filthy, seems like nobody cares how this place look or smells...the pictures on the website are 8-10 years old. First of all residents are over charged for rent , all residents must split the building's power bill, and still pay your own. The shady people outside don't make it no bette. My friends rails and door had rusted metal , the garage was terribly on the verge off being a hazardous waste site. Run far away from here please

This is my fourth year living in the Civic and I generally felt like home. The leasing office…read morestuffs are always nice, so do all of the security. They are very responsive and friendly. My service requests always got responded very quick and fixed very quickly as well. The roof has a very nice view and fire place and I had bbq party with friends or enjoy chatting time around the fireplace. The gym is very helpful, adequate and constantly got cleaned. They public area of each floor, always see a cleaning lady doing cleaning and she does a great job! For the price and the sqft u get( if you care how big of ur home is more than amenities), it is worthy in San Francisco! I'm a home body so the size of my home I value the most. It's reasonable floor plan, big windows, and easy to place ur furniture! I would definitely recommend here!

Moving out after almost 5 years in this awesome building. The staff are super responsive and kind…read more The floor plans are great for the money. The location is a bit close to the rougher areas of SF, but it's also close to some of the best. Going to miss this place a lot. Only moving because I need way more space. After living in 6 different buildings in SF, this was the best without question. If you're on the line, I hope this helps push you over it.

My husband and I absolutely love this building, its staff, and the neighborhood. We were looking…read morefor an apartment home where we could raise our newborn and are so happy we found this one. We are transplants from NYC/LA and toured nearly every rental building in the Rincon Hill area before choosing 340 Fremont. Without a doubt, this is the nicest building with the best views, reliable and fast elevators, the best staff, live and incredible leasing agents and property managers (Benjie, Alexa and Rich are the best!! As opposed to frustrating and unhelpful AI ones found at other properties), and a well built and maintained interior with efficient maintenance staff (Alvin somehow is everywhere at once and so quick and skilled!). We love having a monitored package room, secure garage, large outdoor dog run, beautiful resident lounge with a well equipped gym, and 24/7 concierge. Denaida, Theo, Rudy, Matt, Ruth and others at the front desk feel like family after just a few months of living here. The noise from the traffic and bridge is minimal white noise at worst, and is to be expected for living in this area. We toured other buildings with bad windows where the noise was actually bothersome - that is not the case here! We love this neighborhood and its proximity to everything. It's very safe, there are always people out with their dogs and babies, and there are neighborhood events going on all around us. Overall, a great experience!

I stayed here for a month and served as my corporate housing. My unit is a furnished one bedroom…read moreand my experience here is nothing but pleasant! The view in my unit is absolutely gorgeous - seeing bay bridge everyday is fantastic! The sunrise view while having breakfast is also to die for! Elevators are fast, easy disposal process and got no issues with receiving packages and mails. I feel safe in this apartment. I also love that it has a peaceful and quiet vibe - people are nice and I particularly appreciate Alexa who's been really helpful and friendly throughout my stay. I wont think twice on staying here if my budget can afford. Will recommend this place to anyone who wants to live in SF and especially those who works in the financial district